My MacBook Air won't turn on, despite being fully charged, and plugged into the power jack. What should I try?

I double checked the power connection, it's good. The charge light is green, so it should be charged and turn on, right? When I push the power button--nothing no startup sounds, nothing on the screen, keys don't light up. It's completely dead, as if it is powered off. I don't know if this could be having an effect on it...I upgraded to the latest operating system (Yosemite) a couple of days ago. After that, it wouldn't recognized our Epson WIFI printer. The printer was visible as an option under print, but when selected there was a message saying it wasn't connected. Even after going through the steps to add it agaiIn, after printing one document, then trying to print the next, the "printer was not connected" again. I gave up and shut it down for the day. Used it last night without any issues (except for being unable to print.). Now, this morning, nothing.

Try a SMC reset:
http://support.apple.com/en-us/HT201295
Ciao.

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My MacBook Pro won't turn on, but it is charging and four of the green lights are turning on.

Water was spilt on the table where it was but not a lot got onto the laptop. I tried turning it on, drying it out and reseting but nothing has worked.
Thanks

Hello oconnellemma,
If you are trying to clean your MacBook Pro then check out the article below. If water made its way inside then you will need to Contact Apple or and Apple Authorized Service Provider.
How to clean Apple products
http://support.apple.com/kb/ht3226
Note: If liquid does make its way inside your Apple product, seek assistance from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage is not covered under the Apple product warranty or AppleCare Protection Plans. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Regards,
-Norm G.

My phone will not turn on despite being fully charged?

My iphone 4s has turned itself off and will not come back on despite being fully charged. I have tried charging it but nothing is coming up on the screen and it didn't make a noise when I put it on charge. Help!

See Here for
Frozen or unresponsive iPhone
Try this First...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430

IPad Air won't turn on even after fully charging overnight and won't reset using the power and home button.

I have tried charging the ipad over night and no matter what I do it won't turn on. I did try plugging it into my computer and itunes recognized it once, but I wasn't able to restore it. Please help. It's only 3 months past warranty.

If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What are my next steps?

Hello Everyone,
This is my first time using the forum. My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What should my next steps be, besides trying a new charger as well as being the most cost effective?
Thanks
-TB

Hi ..
The battery may need replacing.
Check the battery maximum cycle count > Mac notebooks: Determining battery cycle count
And check the adapter > Apple Portables: Troubleshooting MagSafe adapters

My macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..

my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you

Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free

My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

My brand new MacBook Air won't turn on all the way.

Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.

You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
For the actual SMC reset, note subsection in above, instructions click-open on blue text:
>Resetting the SMC on portables with a battery you should not remove on your own
If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
•About NVRAM and PRAM:
http://support.apple.com/kb/HT1379
>Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
Or use the 'Apple - Support - Contact Apple Support' to start the process...
http://www.apple.com/support/contact/
Hopefully this helps somewhat.
Good luck & happy computing!

My macbook air won't turn on and doesn't charge?

my macbook air won't turn on when it is plugged in. The light on the connection is orange, not the usual green.

Orange means charging.
Keep it plugged in for a while.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
For more on this:
http://support.apple.com/kb/TS1365

MacBook AIR won't TURN ON!!

My MacBook Air Doesn't turn on. I did everything already, pushing the shift+ctrl+option etc. 5 seconds 10 seconds etc. still no power, there is a green light on the charger but no light or sound coming from the macbook air. This is like only a month old, so there is still warranty. the problem is I have "very important documents" in my macbook air and how would i get assurance that the files won't be corrupted, used, or lost?

Guys! I HAVE THE SOLUTION!
I hope everyone with the same problem read this!
I posted my macbook AIR won't turn on.
I coulding risk bringing it to MAC Store and leave it there because I have PRIVATE FILES.
I tried almost every other options, instructions in youtube etc. but nothing worked.
but now it WORKS
All i did was plug it for 24 hours straight. Tried turning it ON again but wouldn't work..
I left it in my room for about 1-2weeks, thinking it was hopeless.
one day I pressed the power button again THEN it came back to LIFE!!
So guys dont lose hope. Try resting it for a few days then try again.
hope this helps

My macbook air won't turn on and has a beeping sound. Any suggestions?

My macbook air won't turn on and when the power button is pushed, it makes a beeping noise. Any suggestions?

Beeps on startup:
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images.
5 beeps = processor is not usable
http://support.apple.com/kb/HT2538

My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star that just does that for hours

My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I bought macbook air in feb 2013. if it is fully charged it only works for 3 hours while it should work for 7 hours. i have selected allow application from anywhere. does it affects ?

i bought macbook air in feb 2013. if it is fully charged it only works for 3 hours while it should work for 7 hours. i have selected allow application from anywhere. does it affects ?

vishalss180 wrote:
should i change the battry ??
No need to change the battery.
vishalss180 wrote:
i have selected allow application from anywhere. does it affects ?
No.
Maximize Runtime / Tips for maximizing your battery charge
http://support.apple.com/kb/HT1446
http://support.apple.com/kb/TS1473
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273

Nano: Only works when directly connected to USB despite being FULLY charged

Hello all! This is my first topic/thread so I'm unsure if this is the correct spot to post this so please let me know. My issue concerns my Nano 8GB inability to play once fully disconnected from the USB/computer. This past week i noticed after having added some music that my battery indicator was on empty even after being charged for hours; i've never had charging problems with my unit before so I decide to reconnect it and let it charge overnight but to no avail. Once i remove the ipod from the computer the upper righ hand batt indicator was still showing empty; one day though the batt indicator actually had some life showing a sliver of "red" as to let me know there was some charge but a very low one so i decided on reconnecting it for another evening. Keep in mnd that despite the indicator showing empty i was able to play music/movies for a few days straight with no problems leading me to believe that its charging system was fine but that some type of glitch or software error was to blame for the indicator showing nothing.
But suddenly while listening to music the next day the ipod stopped playing and showed me a warning screen "Connect To Power" via a yellow triangle exclamation symbol right next to the BIG BATTERY symbol u get in the middle of the screen, and then shut itself off. From this point on my Ipod has not regained its ability to play independently and is confined to being connected via USB @ all times if I want to enjoy any of its content. Basically it can't run on its own anymore, however when i plug it back to the USB all my music/movies are accesible through iTunes and play w/out problems. Even when I hit "safely remove hardware" and the ipod ends synchronizing with the computer but is still hooked up to the port it will work in my hand normally without issues as it always has. It even shows me the little battery indicator on the upper right side fully green w/ the usb symbol in the middle recognizing its still hooked up to the USB port while I listen to my media; but IT MUST BE CONNECTED via USB cable for it to do anything at all once its removed all bets are off and my ipod won't work.
Also you know how after one "safely remove drive E" your Ipod basically SNOOZES if connected but not in use, well the screen that pops up is the Battery Life Screen where the BIG BATTERY symbol I saw in the WARNING Screen tells u how much u got left. Well guess what mine says whenever plugged into the USB port: CHARGED with the indicator nice and full of GREEN. But again once i remove that USB cable the ipod goes black, tells me I need to "connect to Power" and won't turn on or play music or even let me reset it; its like my Ipod has become a Phetus being kept alive by its Umbilical Cord.
I don't know if I've explained myself clearly but honestly i've been trying to read up on this type of issue EVERYWHERE but I can't seem to find any other cases like this one. I mean if its the battery wouldn't the ipod be completely unable to work even while its plugged in to the computer? This is very bizarre
an seek all the help & expertise u guys have to offer. If theres something you don't quite get please let me know and i'll try to break it down further. Thanks and i anxiously await your responses...
RECAP
Nano small battery indicator showed it was empty despite being fully charged
Nano won't work unless plugged in via USB cable
Will work perfectly through Itunes and independently but must be plugged in
Battery Indicator Screen says battery fully charged
Once unplugged Warning Screen pops up automatically, stating "Connect To Power"
which shuts off the ipod.

Yes, once I 'safely remove from drive' the ipod works normally I can listen to my media, change settings and even reset it by pressing MENU+center button. During resetting it goes straight onto the screen showing the Apple logo and then retuns back to automatically synchronizing with the computer (since its still plugged in to the usb port) and i can go into itunes and play my media via laptop. What type of servicing are you referring to? Should I try buying a new battery or sending it to apple so they can figure it out?
Two things which happened yesterday which were sorta demoralizing:
1 After unplugging my ipod from USBport the screen would automatically go black, right after I would hit the PLAY button and would get the "Connect To Power" Warning screen but under very Low Backlight before shutting itself down again. You could hardly see it, but now it doesn't pop up at all or give me any type of warning just a BLACK screen, so the only way of getting the unit to do anything is via usb connection.
2. Also the day before I had fooled my ipod into being connected to the usb even though I was pulling the usb cable very slowly from underneath its adapter; sorta letting it touch the adapter but not really hooked up to it. Well I managed to get the cable off and my Ipod to work for less than 10 seconds but I was able to scroll down the Main and Playlist menus without any lag or lack of Backlight before it went out. I tried it once more and it didn't work plus I don;t see what the benefits of doing so would be @ this point. But having said that does anyone think it could be a simple battery issue or is this harddrive related? Again the Ipod only work swhen connected to my usb & tells me its fully charged, but once unplugged it goes completely blank...

I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button together while being plugged into the computer. What do I do?

I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?

Plug it into power for at least 15 minutes. If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

My MacBook Air won't turn on, despite being fully charged, and plugged into the power jack. What should I try?

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