My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What are my next steps?
Hello Everyone,
This is my first time using the forum. My macbook battery will not charge. I have tried unplugging and doing an SMC reset but it did not seem to change. I have yet to try another magsafe charger. The charger has a dim green light while plugged into the computer. What should my next steps be, besides trying a new charger as well as being the most cost effective?
Thanks
-TB
Hi ..
The battery may need replacing.
Check the battery maximum cycle count > Mac notebooks: Determining battery cycle count
And check the adapter > Apple Portables: Troubleshooting MagSafe adapters
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Battery Information:
Model Information:
Serial Number: 9G00102XU8VPC
Manufacturer: DP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0003
Hardware Revision: 0002
Cell Revision: 0100
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Fully charged: No
Charging: No
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Amperage (mA): 112
Voltage (mV): 11421
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Current Power Source: Yes
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Disk Sleep Timer (Minutes): 10
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Hardware Configuration:
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AC Charger Information:
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ID: 0x0000
Wattage (W): 0
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
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my system sofware overview is as follows
System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
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Try a SMC reset:
http://support.apple.com/kb/ht3964
If available, try another power adapter.
If no success, bring the MBP and the power adapter to an Apple store genius bar for a free evaluation.
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