My Macbook built-in keyboard has stopped responding, (even caps lock light does not come on). What can I do as cannot even login to computer?

My Macbook built-in keyboard has stopped responding, (even caps lock light does not come on). What can I do as cannot even login to computer?
There has been no spillage and it has not been dropped.

Do you have access to a USB wired Apple (or maybe even a PC) keyboard?
That may be used to help troubleshoot the internal keyboard and on startup
be able to access (or see if you can) the System, and attempt to see about
troubleshooting. See if it will start in SafeBoot, (shift key held down just after
startup tone, if it runs in safeboot, then login to see if you can read system
logs in Console) and another idea may be to attempt to start in Recovery &
then attempt to use OS X Utilities there to see if you can verify and then to
repair the hard disk drive, and do some checks on the hardware.
•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Was the computer an Apple official refurbished unit bought direct from Apple?
Did you get an extended warranty from Apple - if it were directly bought there?
Usually these are online purchases from Apple Store; other companies offer
repaired or restored used computers and call them 'refurbished' or they may
have bought actual refurbished from Apple stock; these may be resold on ebay
or via amazon, and may or may not have a residual warranty of some kind.
In some cases the keyboard may fail due to some connection on the logic board
not fitting correctly, or some other loose wire; however if the battery may have
swollen, that could contribute to issues with both trackpad and keyboard.
A visit to an authorized Apple service provider is recommended, or contact the
seller you bought yours from to ask if they may offer suggestions or perhaps a
discount on diagnostic + repair if there is no warranty on the product.
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
https://locate.apple.com/country - locate authorized sales, service, by country.
Without more information, you may have to look into your local consumer
protection laws to see if your area may allow you more than others when
it comes to problems with electronics. If in the EU or UK, it may be longer.
You could contact a nearby Apple Store with Genius bar for advice...
Good luck & happy computing!

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Wireless keyboard stopped working caps lock light does not come on but on mac mini unable to log in

Any help out there would be appreciated. Never had this problem before until now.. Mac mini was asleep. pressed space bar on keyboard.. machine woke up now i can't type anything. restarted the machine and now i can't log in. can only do it through my mbp with screen sharing.

For troubleshooting and emergency booting where BT may not
work, a wired USB keyboard is recommended, as spare/backup.
A windows keyboard can be OK to use, if you don't have one
and end up borrowing one from a neighbor, see link to compare.
If you are familiar with windows or also use BootCamp, there
is an article about keyboard use and mapping those k/b here:
•BootCamp: About keyboards and key assignment for MS Windows
http://support.apple.com/kb/ht5636
I've almost always had at least one extra, new or spare keyboard.
Good luck!

My 4.1 has stopped importing orf files saying it does not recognise them.What to do?

My latest photos will not impoort in 4.1 but have imported on 3.6 which i still have. I can see the photos in 3.6 but they are not in the 4.1 catalogue. I have tried a repair, no joy, so would appreciate any help if any body has this problem and knows what to do. Mr.Miike

Victoria
Despite allowing me to import them as orf files i have now realised the
problem has not solved itself, as the dialogue box is again saying it
cannot find the files again, though i can see both pictures and there is no
histogram and it also says the metadata has been changed
there is no file i can find where the pictures are held, such as my
pictures, and i dont know where else to look
The bottom line is that Lightroom 4.1 stopped recognizing raw files. 3.6 is
accepting them as before and there appears to be a glich which is causing a
conflict.
I have just taken another photo and it has successfully imported and i will
now try this a couple of times to see if the glich is repairing itself.
I will report over the next couple of days
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TS3048 My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.

My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.What can I do?

Hello:
Try resetting the SMC and PRAM.
Barry

HT4009 my in-app purchase has not come through what can i do

my in-app purchase has not come through what can i do

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I need to re-install my inDesign 5.5 but don't have my licence no for the previuos version (3). My 5.5 has been registered on my Adobe-account, but not the CS3, what can i do?

I need to re-install my inDesign 5.5 but don't have my licence no for the previuos version (3). My 5.5 has been registered on my Adobe-account, but not the CS3, what can i do?

Why do you need InDesign CS (that is version 3) or InDesign CS3 (that is Version 5) to install InDesign CS5.5 (it is version 7.5)?
If it is an upgrade and asks you to input your serial of an older version, you have to get an find it. No one will help you here. If you can't find it and if you have not registered it, you are out of luck. You will have to spend money for a new version.

My 13.3" macbook pro will not power up.The battery indicator light does not come on.The Mag safe charging light flickers green and red dimly.I had a cell phone connected to the USB port.

My 13.3" macbook pro will not power up.The battery indicator light does not come on.The Mag safe charging light flickers green and red dimly.I had a cell phone connected to the USB port.

This didn't work for me, so I did a bit of searching and TONS of pages later in google, I found an answer. Here are the steps for people who also were in my situation:
1. Take off bottom case
2. Unplug battery - blurry image here: http://i.ytimg.com/vi/03cC79r5Dx4/0.jpg
3. Press and hold power button for 5 seconds
4. Plug a charger in, and it should start booting up
5. After shutting down again, reconnect the battery and close the case up
6. It works! (hopefully, if you guys had the same situation I did)

I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?

I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?

Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it.

I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?

I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?

You do not need to "sign up" for downloading updates. Just run Software Update and let it access them directly thru the App Store.

My macbook air 2010 will not power on, the charger light does not come on at all either. help!

my macbook air 2010 will not power on, the charger light does not come on at all either. help!

Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

My screen is black and keyboard is not working. USB is good. Caps lock light will not turn green like I have no power. Any suggestions

My screen is black and keyboard is not working. USB is good. Caps lock light will not turn green like I have no power. Any suggestions

Ouch, doesn't sound good, but...
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964

Seeking Mac Compatible Keyboard with "large easy see" CAPS LOCK LIGHT

Can anybody reccomend a keyboard for the mac that has large easy to see Caps Lock Light in the centre of view on a keyboard?
I have a Macally keyboard - it has a caps and num lock light - but it is far to the right of the keyboard - and I cannot see it under office lights - hence I waste a lot of time typing in the wrong tYpE FaCe!
I prefer a wired keyboard - which I plug into my macbookpro, and a shallow travel postive style - ( not being fussy am I !?) but the key issue is that given have to look at the keys to type I wish I could see if caps is on without looking at the screen.
Any help appreciated. Thanks in advance. Guy M.

Would one of these help? It saves buying a new keyboard
http://www.macupdate.com/app/mac/21425/caps-warn
http://www.macworld.com/article/1159419/capster.html
Jerry

My wireless keyboard is faulty. The CAPS lock light is permanently on and the other keys do not take any input. I have changed batteries, cleaned contacts etc. I cant even log on to the computer as its either caps locked or no input

Wireles Keyboard issue. CAPS lock light permanently on, when it goes off i cant input anything using keyboard

Begin by resetting the SMC and PRAM each at least 2x. If that won't work book an appointment at your local Apple Store or AASP. However before doing so, after you have done the resets (assuming they do not work) test another keyboard to determine if it's the keyboard or computer.
Intel iMac SMC and PRAM resets instructions

My Time Capsule has stopped working. Restoring default settings does not work.

I have a 2TB Time Capsule (Model No. A1409). I think that it is approximately 20 months old. It has been working very well until around two months ago, when it began to display the flashing amber light. At that time I performed a hard reset, restoring the default settings. This worked and the capsule continued backing up perfectly for a further three weeks. However, about three weeks back the flashing amber light returned. As I have been busy elsewhere I was not able to attend to this untl recently. It does not seem to matter how many times I reset the device, I cannot return it to a working state.
The capsule has previously been set up to connect to the internet through my existing broadband service. As such, it was initially set up and subsequently restored wirelessly. I no longer seem to be able to achieve this. Has anybody else experienced similar difficulties and if so, were you able to remedy it.
Grateful for any advice. I feel another trip to the Genius Bar coming on.

Yeah absolutely - no problem.
I had the same thing happen where I did a restore on my personal TimeCapsule (TC),
and when I updated the device after installing it, it for some reason set the TC into bridged mode shutting off DHCP/NAT service.
Which means, that it doesn't reserve an IP for any client trying to attach. This is what it sounds like yours is doing.
So if you see that it says bridged, and that box with dhcp reservation is greyed out, change it from bridged to DHCP/NAT.
This will allow any client (computer/device) to attach and reserve an IP address for access to the internet.
Once that is set, and you update, hopefully the light should go green.
I would also recommend checking the "internet" tab, and making sure that your IP address is assigned using DHCP. (It probably is - but that part is essential for communication with your Internet Service Provider (ISP)...
SO - if the device goes green after the update:
If it does, then go back into the router and click on the wireless tab and confirm your wireless settings are correct, if any changes are made, update.
At that point, you should be able unplug your laptop to wirelessly connect to the router.

My number pad on my aluminum keyboard has stopped responding. How can I get the response back?

Once I press a number key on the pad, the rest of the keyboard also fails to respond, especially when I'm in Chrome on the internet. I'm wondering if it has to do with the browser, too, since once I force quit and go to Safari, the cursor works--but not the keypad, unfortunately.Now, even the numbers on the keyboard don't work. Any help out there?
Thanks.
Joanne

Found the answer in Apple Support: the Mouse key was turned on in Universal access. Once I turned it off, I got the use of the keyboard back.
Oops; nope, that didn't work as I expected, either. The keypad works in some spaces but not in all; for example, when I try to enter numbers to change information in my profile, numbers won't type. But they do in other spaces.
Message was edited by: Joanne Walen

My Macbook built-in keyboard has stopped responding, (even caps lock light does not come on). What can I do as cannot even login to computer?

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