My macbook is being acting super slow and been freezing a lot lately.
I currently have have the lastes software with the newest update and since i installed the lion os x my computer has been freezing on me and in order for it to work again i have to turn it off and back on.
Boot into the Recovery Partition. Then using Disk Utility, Repair the Hard Drive and Permissions. Then reboot. If the problem persisits, open Activity Monitor in the Utility folder. Try to see what is using the CPU.
Similar Messages
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MacBook Pro has been running outrageously slow and been freezing entirely
Over the past two weeks, my three year old MacBook has been running outrageously slow, even with only one program open and simple programs at that, like preview. Many of the times, It completely freezes up and I have to reboot the system. I have been attempting to fix this, cleaning up memory, running virus scanning (which hasn't been going all the way through the scan but shuts down), repairing and verifying the disk, etc. I am worried I have a virus or something. Help!
Frank,
when I mentioned reformatting the drive, i meant the external harddrive that I am attempting to back up to. Have reformatted it successfully, but for whatever reason, when I try to back up my macbook's internal harddrive to the external volume, it gets stuck at 2.12 gb and then stops all together, saying there is an error. I have tried this several times and have reformatted and repaired the external disk several times, so I don't think it is the issue.
S.M.A.R.T. status reads verified.
Checking Console now...not entirely sure what I'm looking for here...typed in retry into the search for Console log, came up with several similar to this "4/30/13 1:08:32.399 PM coreaudiod[263]: AHS_DefaultDeviceManager::SynchronizeDeviceList: the device list should never be empty - retrying". I'm not really sure what this means, or really what I'm looking for in this application.
I use trend micro security, which is a required virus scanner for my college. I've had it loaded since I bought my macbook, nearly three years ago, and have only had a problem with it once (last year when mountain lion came out, there was a problem installing the new software because of some issue with trend micro). But never before has it acted this weird. Before, it would run scans normally, but not it gets 10%, then suddenly says its done and that it found nothing, although it still had several hundred thousands files left to scan.
My internal drive is 250 gb, and I currently have a little under 75 gb free.
Looking at activity monitor now, but again, I don't exactly know what I'd be looking for in a program that shouldn't be there. the largest usage currently is kernel_task, and I have no idea what this is, but honestly, i don't know what programs I would be looking for that would be running my computer at all times.
Any further suggestions or tips? -
I haven't shut it down in over a month. I shut it down yesterday for over 12 hours yet upon starting up again the slowness persists. Removed Google chrome application the speed arose slightly any tips? I contacted a support member but unfortunately my warranty has run out, he suggested that may be a result of putting the mac into sleep constantly, and not shutting down and that there may be files i can clear to remedy the issue. Any suggestions would be greatly appreciated,
Regards.First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
I have a Macbook Pro, a year old and it's started freezing all the time when I go to open pages, The small coloured wheel comes up a lot of the time, I have Mac Keeper and run this program but it doesn't sem to help. Do I have a problem with the hard drive or something else? This is very annoying.
Mac Keeper is a malware !!!! Read here and unistall this crap >>>
https://discussions.apple.com/docs/DOC-3027
MacKeeper can be regarded as highly invasive malware* that can de-stablize your operating system. It is unethically marketed by a company called Zeobit and a rip-off.
Further opinion on it and how to uninstall MacKeeper malware can be read here:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/ -
My MacBook Pro (2010) is acting SUPER slow.
My MacBook Pro is acting super slow is there anyway that i can delete some things that i don't need. I would like it if you could give me stepn by step instructions. Thank you for your support.
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173 -
My MacBook Pro is running SUPER slow. When I start up my computer it takes forever to load up, when I play World of Warcraft it is painfully slow with logging in etc. Everything about starting a program takes forever to load up and then once you are in the program everything is super slow. My husband's macbook pro is a 17 inch 2009 and works WAY better and faster then mine. Also, i don't know if this is a related problem, but the power drains VERY quickly. For example, If I have a MS OFFICE program on I could be at 100% hooked up to my power and then if I go off of my battery, the battery life will only last about 30 to 45 minutes MAX.
Here are the deets on my MacBook:
17-inch, Late 2011
Processor 2.4 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software OS X 10.9.3
Suggestions? Thanks!Have a look here...
macworld.com/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.
Basically...
1) Make sure you have enough Free Hard Drive space for your Mac to Perform as expected...
Rule of thumb is about 15 to 20 GB
2) And adding more RAM is always a prudent move... (4GB of RAM is a minimum for Mavericks... 8GB at least would be better.)
You can use these Links to check which RAM is suitable for your Mac...
http://eshop.macsales.com/shop/apple/memory/
Go to http://www.crucial.com
It is Important to get the Correct and Matching RAM
Those sites also have videos on how to Install RAM should you need it...
Also see > OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895 -
My MacBook pro is running very slow and unresponsive.
My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
My model has 4 gb ram.Things That Can Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
My Macbook Pro runs slower and will freeze up
Hi guys. Im running Snow Lepard 10.6.8 and I have a 2009 Macbook pro 2.66 Ghz Intel Core Duo, Memory 4gb 1067 MHz DDR3 (this is what it sas on my "About This Mac") My computer seems to be running a little slower and can freeze up on me where I can't shut it down properly. It doesn't neccesarly freeze up with any particular program. Is this a hardware or software issue. I can use all the help I can get. Thanks!
How large is your hard drive and how much hard drive space do you have left?
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Brand new computer is super slow and makes a clicking noise
My brand new computer is super slow and makes a clicking noise. Any suggestions? I have a lenovo X120e, purchased it around 2 months ago but due to moving across the country just started using it, not so happy so far but I would be happier if it would speed up a bit. Every click takes a while to register especially during browsing on the internet.
Can you run the ThinkVantage Toolbox's HDD diagnostics?
Alternatively, try HD Tune's error scan and check it's SMART page for warnings.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen -
I have the iPhone 4s and Im using straight talk .. It use to say I had 4g now its 3g .. My data is working super slow and the straight talk says not verified, how do I get it verified ???
Hi, JoseN33.
Thank you for visiting Apple Support Communities.
Try the steps in the first article below and see if that resolves your data issue. However, with some carriers settings need to be manually entered in order to access their cellular data network. The second article will walk you through that process.
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
iOS: About cellular data network settings (viewing or editing the APN)
http://support.apple.com/kb/ht2283
Regards,
Jason H. -
lightroom mobile syncing is super slow and stop for no reason. cannot resume syncing. no idea with the progress of syncing. cannot sync the original file from mobile into desktop. stuck and cannot process any further.
Hi. Did you trigger a delete data via LR preferences ->Lightroom mobile.
I'm not seeing a catalog connected to your account.
Did you import originals via the connection-kit?
Thanks
Guido -
My MacBook Pro has become very slow and I am unable to watch Netflix etc.
My MacBook Pro has become very slow and am unable to watch, for example, Netflix etc. due to constant streaming.
Suggestions welcome.We need you Computer statistics to help solve issue http://www.etresoft.com/etrecheck
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In the past several days I've noticed my Mac getting really slow and/or freezing. This primarily happens when Safari is running but it doesn't seem to be any particular website causing the problem. I've checked for malware using BitDefender. Anyone else having problems or know of a solution?
In the past several days I've noticed my Mac getting really slow and/or freezing. This primarily happens when Safari is running but it doesn't seem to be any particular website causing the problem. I've checked for malware using BitDefender. Anyone else having problems or know of a solution?
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10.7.5 suddenly slows and then freezes
My computer has just started to suddenly slow way down and then it freezes completely. When I reboot it seems fine, for perhaps 10 minutes or half an hour, but then it starts to lock up again. Any idea what the problem is? Here is my EtreCheck report:
Problem description:
Mac works perfectly normally for an hour or so and then suddenly slows and then freezes.
EtreCheck version: 2.1.8 (121)
Report generated April 12, 2015 9:28:58 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac Pro (Early 2008) (Technical Specifications)
Mac Pro - model: MacPro3,1
1 2.8 GHz Quad-Core Intel Xeon CPU: 4-core
6 GB RAM
DIMM Riser B/DIMM 1
1 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser B/DIMM 2
1 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 1
2 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 2
2 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser B/DIMM 3
Empty
DIMM Riser B/DIMM 4
Empty
DIMM Riser A/DIMM 3
Empty
DIMM Riser A/DIMM 4
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Video Information: ℹ️
ATI Radeon HD 2600 - VRAM: 256 MB
DELL SE198WFP 1440 x 900 @ 75 Hz
Cinema 1600 x 1000
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 0:3:48
Disk Information: ℹ️
ST3000VX000-9YW166 disk0 : (3 TB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 3.00 TB (2.04 TB free) - 4 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
ST31000528AS disk1 : (1 TB)
disk1s1 (disk1s1) <not mounted> : 210 MB
Sabenza (disk1s2) /Volumes/Sabenza : 999.86 GB (20.97 GB free)
WDC WD1001FALS-00J7B0 disk2 : (1 TB)
disk2s1 (disk2s1) <not mounted> : 210 MB
back up media (disk2s2) /Volumes/back up media : 999.86 GB (402.97 GB free)
USB Information: ℹ️
Apple Computer, Inc. Apple Cinema Display
USB2.0 External Mass Storage Device
Mitsumi Electric Hub in Apple Extended USB Keyboard
Mitsumi Electric Apple Optical USB Mouse
Mitsumi Electric Apple Extended USB Keyboard
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
G-TECH OEM ATA Device 00 800mbit - 800mbit max
disk3s1 (disk3s1) <not mounted> : 210 MB
time-machine 2 (disk3s2) /Volumes/time-machine 2 : 3.00 TB (1.31 TB free)
Configuration files: ℹ️
/etc/hosts - Count: 45
Kernel Extensions: ℹ️
/Applications/TechTool Pro 4.app
[not loaded] com.micromat.iokit.TTP4ATADriver (4.1.1) [Click for support]
[not loaded] com.micromat.iokit.TTP4FWDriver (4.1.2) [Click for support]
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.2) [Click for support]
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (3.2) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[not loaded] com.dark.iokit.dvkey (1.0.0d1) [Click for support]
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Click for support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.1) [Click for support]
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0) [Click for support]
[not loaded] com.sony.protocol.prodisc (2.3.0) [Click for support]
[not loaded] net.pocketmac.driver.BlackberryUSB (2.0.2) [Click for support]
[not loaded] net.pocketmac.driver.BlackberryUSBDev (2.0.2) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
[loaded] com.noiseindustries.FxFactory.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[running] com.nero.HSMMonitor.plist [Click for support]
[loaded] com.redgiantsoftware.updater.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
System Events Application (/System/Library/CoreServices/System Events.app)
iTunesHelper UNKNOWN (missing value)
DVKeyboardHelper Application (/Applications/JSM Settings.app/Contents/Resources/DVKeyboardHelper.app)
Transport Monitor Application (/Applications/Palm/Transport Monitor)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2004/Office/Microsoft Database Daemon)
Microsoft Database Daemon Application (/Applications/Microsoft Office X/Office/Microsoft Database Daemon)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
TechToolProtection Application (/Applications/TechTool Pro 4.app/Contents/SharedServices/0-StartupInit.service/Contents/Frameworks/TechToo lProtection.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Internet Plug-ins: ℹ️
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewer: Version: 10.1.13 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
eMusic: Version: Unknown [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 [Click for support]
Déjà Vu [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% helpd
3% activitymonitord
1% WindowServer
1% Google Chrome
1% SystemUIServer
Top Processes by Memory: ℹ️
213 MB Google Chrome Helper
180 MB System Preferences
174 MB Google Chrome
155 MB Mail
97 MB mds
Virtual Memory Information: ℹ️
3.01 GB Free RAM
2.44 GB Active RAM
343 MB Inactive RAM
653 MB Wired RAM
504 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 12, 2015, 09:26:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Dock_2015-04-12-212607_[redact ed].crash
Apr 12, 2015, 09:21:05 PM Self test - passed
Apr 10, 2015, 03:17:26 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-10-151726_[redacted].crash
Apr 10, 2015, 03:17:26 PM /Library/Logs/CrashReporter/mdworker_2015-04-10-151726_[redacted].crash
Apr 10, 2015, 03:16:43 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-10-151643_[redacted].crash
Apr 10, 2015, 03:15:02 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-10-151502_[redacted].crash
Apr 10, 2015, 03:03:39 PM /Library/Logs/CrashReporter/mdworker_2015-04-10-150339_[redacted].crash
Apr 10, 2015, 03:03:39 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-10-150339_[redacted].crash
Apr 10, 2015, 03:02:35 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-10-150235_[redacted].crash
Apr 10, 2015, 03:02:35 PM /Library/Logs/CrashReporter/mdworker_2015-04-10-150235_[redacted].crash
Apr 10, 2015, 01:00:02 PM /Library/Logs/DiagnosticReports/loginwindow_2015-04-10-130002_[redacted].crash
Apr 10, 2015, 01:00:02 PM /Library/Logs/CrashReporter/loginwindow_2015-04-10-130002_[redacted].crash
Apr 10, 2015, 11:12:56 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-111256_[redacted].crash
Apr 10, 2015, 11:12:56 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-111256_[redacted].crash
Apr 10, 2015, 11:11:56 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-111156_[redacted].crash
Apr 10, 2015, 11:11:56 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-111156_[redacted].crash
Apr 10, 2015, 10:53:01 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-105301_[redacted].crash
Apr 10, 2015, 10:53:01 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105301_[redacted].crash
Apr 10, 2015, 10:52:01 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105201_[redacted].crash
Apr 10, 2015, 10:52:01 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-105201_[redacted].crash
Apr 10, 2015, 10:52:00 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105200_[redacted].crash
Apr 10, 2015, 10:52:00 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-105200_[redacted].crash
Apr 10, 2015, 10:51:31 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105131_[redacted].crash
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Apr 10, 2015, 10:51:16 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-105116_[redacted].crash
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Apr 10, 2015, 10:50:56 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-105056_[redacted].crash
Apr 10, 2015, 10:50:56 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105056_[redacted].crash
Apr 10, 2015, 10:50:46 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-105046_[redacted].crash
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Apr 10, 2015, 10:46:59 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104659_[redacted].crash
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Apr 10, 2015, 10:42:04 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104204_[redacted].crash
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Apr 10, 2015, 10:41:03 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104103_[redacted].crash
Apr 10, 2015, 10:41:03 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-104103_[redacted].crash
Apr 10, 2015, 10:39:04 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103904_[redacted].crash
Apr 10, 2015, 10:39:04 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-103904_[redacted].crash
Apr 10, 2015, 10:38:03 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-103803_[redacted].crash
Apr 10, 2015, 10:38:03 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103803_[redacted].crash
Apr 10, 2015, 10:37:03 AM /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103703_[redacted].crash
Apr 10, 2015, 10:37:03 AM /Library/Logs/CrashReporter/ocspd_2015-04-10-103703_[redacted].crash
Apr 10, 2015, 04:07:03 AM /Library/Logs/CrashReporter/xpchelper_2015-04-10-040703_[redacted].crash
Apr 10, 2015, 04:07:03 AM /Library/Logs/DiagnosticReports/xpchelper_2015-04-10-040703_[redacted].crash
Apr 10, 2015, 04:02:14 AM /Library/Logs/DiagnosticReports/spindump_2015-04-10-040214_[redacted].crash
Apr 10, 2015, 04:02:14 AM /Library/Logs/CrashReporter/spindump_2015-04-10-040214_[redacted].crash
Apr 6, 2015, 09:14:29 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-06-091429_[redacted].panic [Click for details]Well, I made it to the Apple store and they, contrary to the guys at B&H, confirmed my original suspicion and yours: that the drive was failing. I bought a replacement drive and am restoring my time machine back up now.
I am a bit annoyed that the B&H guys got this one wrong but I have to give them credit for underselling me rather than overselling me; I do appreciate that.
Also worth mentioning is that the 3TB Seagate drive was less than 2 years old and is supposedly still under warrantee. I am looking forward to seeing what kind of support I get from them.
So big thanks to you, Bob, for your very good suggestions. The Apple community has come through strong for me and I appreciate it. -
I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.
Hey ArgentoSB!
I have an article for you that can help you troubleshoot these issues:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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