My MacBook is running very slow.

Yesterday I added a second Thunderbolt monitor. I'm not sure if it is the cause of slowness or if I have too  many programs, a virus or what. In doing research I found EtreCheck which I ran.  Here are the results.  Can anyone suggest what I need to do to get some speed back? Thank you!
Problem description:
Computer is running very slow
EtreCheck version: 2.1.8 (121)
Report generated March 31, 2015 at 9:10:11 PM MDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2.4 GHz Intel Core i7 CPU: 4-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery Health: Check Battery - Cycle count 76
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
    AMD Radeon HD 6770M - VRAM: 1024 MB
        Thunderbolt Display 2560 x 1440
        Thunderbolt Display 2560 x 1440
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: one day 3:30:51
Disk Information: ℹ️
    APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        Macintosh HD (disk1) / : 748.93 GB (330.05 GB free)
            Core Storage: disk0s2 749.30 GB Online
    MATSHITADVD-R   UJ-8A8 
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Western Digital My Book 1234 3 TB
        disk2s1 (disk2s1) <not mounted> : 66 KB
        My Book (disk2s3) /Volumes/My Book : 3.00 TB (866.94 GB free)
    Apple Computer, Inc. IR Receiver
    VIA Labs, Inc. USB2.0 Hub
    X-Rite, Inc. ColorMunki Display
    Apple Inc. FaceTime HD Camera (Display)
    Apple Inc. Apple Thunderbolt Display
    Apple Inc. Display Audio
    Apple Inc. Apple Thunderbolt Display
    Apple Inc. Display Audio
    Apple Inc. FaceTime HD Camera (Display)
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
        Apple Inc. Thunderbolt Display
            Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
    Anywhere
Adware: ℹ️
    Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
        /System/Library/Extensions
    [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
    [not loaded]    com.seagate.driver.PowSecDriverCore (5.1.1) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0 - SDK 10.6) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0 - SDK 10.6) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraQMISupport (1.0.1 - SDK 10.6) [Click for support]
    [loaded]    com.sierrawireless.driver.SierraVSP (1.0.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.qmiNetDriver (1.0.3 - SDK 10.6) [Click for support]
    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.9) [Click for support]
        /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Click for support]
    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Click for support]
    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.1.1) [Click for support]
Startup Items: ℹ️
    ProTec6b: Path: /Library/StartupItems/ProTec6b
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.wacom.wacomtablet.plist [Click for support]
    [loaded]    com.xrite.device.softwareupdate.plist [Click for support]
Launch Daemons: ℹ️
    [running]    com.xrite.device.xrdd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    ChronoSyncBackgrounder    Application  (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
    Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Dropbox    Application  (/Applications/Dropbox.app)
    Caffeine    Application  (/Applications/Caffeine.app)
    TextExpander    Application Hidden (/Users/[redacted]/Downloads/Mac Downloads/TextExpander.app)
    EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    ColorMunkiDisplayTray    Application  (/Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app)
    Flickr Uploadr    Application  (/Applications/Flickr Uploadr.app)
Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    Omnibar [Adware! - Remove]
3rd Party Preference Panes: ℹ️
    ChronoAgent  [Click for support]
    Flash Player  [Click for support]
    Paragon NTFS for Mac ® OS X  [Click for support]
    WacomTablet  [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 748.93 GB Disk used: 418.87 GB
    Destinations:
        Seagate Backup Plus Drive [Local]
        Total size: 1.50 TB
        Total number of backups: 53
        Oldest backup: 2014-03-02 22:20:08 +0000
        Last backup: 2015-03-30 22:32:20 +0000
        Size of backup disk: Adequate
            Backup size 1.50 TB > (Disk used 418.87 GB X 3)
Top Processes by CPU: ℹ️
        27%    WindowServer
         8%    FlickrDesktop
         4%    com.hp.devicemonitor
         4%    Finder
         3%    Google Chrome
Top Processes by Memory: ℹ️
    1.14 GB    Adobe Photoshop Lightroom 5
    292 MB    Google Chrome
    146 MB    Google Chrome Helper
    137 MB    FlickrDesktop
    137 MB    systemstatsd
Virtual Memory Information: ℹ️
    296 MB    Free RAM
    2.87 GB    Active RAM
    2.50 GB    Inactive RAM
    1.52 GB    Wired RAM
    17.90 GB    Page-ins
    195 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 03:29:28 PM    /Library/Logs/DiagnosticReports/FlickrDesktop_2015-03-31-152928_[redacted].cpu_ resource.diag [Click for details]
    Mar 30, 2015, 11:24:28 PM    /Library/Logs/DiagnosticReports/mdworker_2015-03-30-232428_[redacted].cpu_resou rce.diag [Click for details]
    Mar 30, 2015, 07:48:41 PM    /Library/Logs/DiagnosticReports/FlickrDesktop_2015-03-30-194841_[redacted].cpu_ resource.diag [Click for details]
    Mar 30, 2015, 05:28:58 PM    Self test - passed
    Mar 30, 2015, 04:36:06 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-30-163606_[reda cted].crash
    Mar 30, 2015, 07:06:57 AM    /Library/Logs/DiagnosticReports/xrdd_2015-03-30-070657_[redacted].crash
    Mar 30, 2015, 07:06:55 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/ColorMunkiDisplayTray_2015-03- 30-070655_[redacted].crash
    Mar 29, 2015, 12:09:10 AM    /Library/Logs/DiagnosticReports/mtmfs_2015-03-29-000910_[redacted].cpu_resource .diag [Click for details]
    Mar 28, 2015, 10:40:48 PM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2015-03-28-224048_[redacted].cpu_resource.diag [Click for details]
    Mar 28, 2015, 10:15:33 PM    /Library/Logs/DiagnosticReports/FlickrDesktop_2015-03-28-221533_[redacted].cpu_ resource.diag [Click for details]
    Mar 28, 2015, 09:22:24 PM    /Library/Logs/DiagnosticReports/FlickrDesktop_2015-03-28-212224_[redacted].cpu_ resource.diag [Click for details]

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1309 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n    ...and %d more line(s)\n' '\nContents of %s\n    '"${k[22]}"'mod date: %s\n    '"${k[22]}"'size (B): %d\n    '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n    "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n    "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n    "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n    "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n    "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n    [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n    "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n    '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */    /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^  |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Similar Messages

  • Problem description: My Macbook air runs very slow since installed Yosemite a few days ago  EtreCheck version: 2.0.6 (91) Report generated October 24, 2014 at 12:07:13 GMT 3  Hardware Information: ️ MacBook Air (13-inch, Mid 2012) (Verified) MacBoo

    Problem description:
    My Macbook air runs very slow since installed Yosemite a few days ago
    EtreCheck version: 2.0.6 (91)
    Report generated October 24, 2014 at 12:07:13 GMT+3
    Hardware Information: ℹ️
      MacBook Air (13-inch, Mid 2012) (Verified)
      MacBook Air - model: MacBookAir5,2
      1 2 GHz Intel Core i7 CPU: 2-core
      8 GB RAM Not upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:15:57
    Disk Information: ℹ️
      APPLE SSD SM256E disk0 : (251 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 249.77 GB (28.85 GB free)
      Core Storage: disk0s2 250.14 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Access.app
      [loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [invalid?] com.cisco.anyconnect.gui.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
      [running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
      [invalid?] com.teamviewer.teamviewer.plist Support
      [invalid?] com.teamviewer.teamviewer_desktop.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cisco.anyconnect.vpnagentd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
      [running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
      [loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
      [loaded] com.teamviewer.Helper.plist Support
      [invalid?] com.teamviewer.teamviewer_service.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.parallels.mobile.startgui.launchagent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Moveslink2 Application (/Applications/Moveslink2.app)
      Quicksilver Application (/Applications/Quicksilver.app)
      Google Drive Application (/Applications/Google Drive.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      Dropbox UNKNOWN (missing value)
      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      AdBlock
      OpenIE
      Facebook Photo Zoom
      Translate
      1-ClickWeather
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% fontd
          1% Google Drive
          0% Microsoft Database Daemon
          0% AppleSpell
    Top Processes by Memory: ℹ️
      180 MB Google Drive
      86 MB mds_stores
      86 MB SyncServicesAgent
      86 MB Google Chrome
      86 MB Finder
    Virtual Memory Information: ℹ️
      2.25 GB Free RAM
      2.84 GB Active RAM
      2.56 GB Inactive RAM
      936 MB Wired RAM
      3.88 GB Page-ins
      74 KB Page-outs

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • 2010 Macbook Pro Running Very Slow

    I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
    Problem description:
    Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
    EtreCheck version: 2.1.8 (121)
    Report generated March 28, 2015 12:41:50 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 462
    Video Information: ℹ️
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
            spdisplays_display_connector
        Intel HD Graphics - VRAM: 288 MB
            spdisplays_display_connector
    System Software: ℹ️
        Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
            - (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
    Problem System Launch Daemons: ℹ️
        [not loaded]    org.samba.winbindd.plist [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.zeobit.MacKeeper.Helper [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Firefox    Application  (/Applications/Firefox.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        LexmarkNetworkServices    Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
        7600 Series Button Monitor    Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
        Picasa: Version: 1.0 - SDK 10.4 [Click for support]
    Audio Plug-ins: ℹ️
        iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
             4%    WindowServer
             3%    Finder
             2%    hidd
             0%    ps
             0%    Fitbit Connect Menubar Helper
    Top Processes by Memory: ℹ️
        765 MB    firefox
        150 MB    Mail
        116 MB    Finder
        86 MB    mds
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        577 MB    Free RAM
        1.41 GB    Active RAM
        1.55 GB    Inactive RAM
        621 MB    Wired RAM
        463 MB    Page-ins
        156 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 28, 2015, 07:28:57 AM    Self test - passed
        Mar 26, 2015, 08:20:29 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crash

    I’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
    Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money.

  • Help! My MacBook is running very slow

    My MacBook is running very slow all of a sudden. I ran the EtreCheck from Etresoft.com and here is the printout:
    Thanks for your help!!!
    Terrie*
    Hardware Information:
        MacBook (13-inch, Mid 2010)
        MacBook - model: MacBook7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
        2 GB RAM
    Video Information:
        NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
        OS X 10.9.2 (13C64) - Uptime: 1 day 19:42:55
    Disk Information:
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Untitled (disk0s2) / [Startup]: 249.2 GB (158.75 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        OPTIARC DVD RW AD-5970H 
    USB Information:
        Lexar USB Flash Drive 7.86 GB
            Lexar (disk3s1) /Volumes/Lexar: 7.86 GB (5.63 GB free)
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
        [System]    com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
    Launch Agents:
        [System]    com.citrix.AuthManager_Mac.plist 3rd-Party support link
        [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
        [System]    com.smarttech.boardservice.plist 3rd-Party support link
        [System]    com.smarttech.floatingtools.plist 3rd-Party support link
        [System]    com.smarttech.ink.plist 3rd-Party support link
        [System]    com.smarttech.SBWDKService.plist 3rd-Party support link
        [System]    com.smarttech.smartnotification.plist 3rd-Party support link
        [System]    com.smarttech.systemtrayicon.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
        [not loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
    User Login Items:
        iTunesHelper
        Firefox
        Google Drive
        AdobeResourceSynchronizer
    Internet Plug-ins:
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.7.3
        OfficeLiveBrowserPlugin: Version: 12.2.0 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        DirectorShockwave: Version: 11.6.6r636 3rd-Party support link
        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
        Citrix ShareFile Sync  3rd-Party support link
        Flash Player  3rd-Party support link
        Flip4Mac WMV  3rd-Party support link
        Java  3rd-Party support link
        SMART Board  3rd-Party support link
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        /Applications/Microsoft Office 2011/Office
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
        /Applications/iWork '09
        H&R Block 2012:    Version: 1.7 - SDK 10.5 3rd-Party support link
    Time Machine:
        Time Machine not configured!
    Top Processes by CPU:
             3%    WindowServer
             1%    EtreCheck
             0%    mds
             0%    SMART Ink
             0%    Floating Tools
    Top Processes by Memory:
        428 MB    firefox
        72 MB    Finder
        39 MB    iTunes
        33 MB    WindowServer
        29 MB    mds
    Virtual Memory Information:
        120 MB    Free RAM
        535 MB    Active RAM
        511 MB    Inactive RAM
        340 MB    Wired RAM
        2.88 GB    Page-ins
        843 MB    Page-outs

    1. EtreCheck indicates that you do not have Time Machine configured.
    This step WILL NOT SPEED UP YOUR SYSTEM, but you need to have at least one backup method for your system. Is your system being backed up at work or at school? Without at least one backup method, you're constantly in danger that a sudden hard drive failure will cause you to lose everything. If you do not have some kind of current backup (school, work, or on your own using Time Machine, Carbon Copy Cloner, or other backup program to an external hard drive, then please don't attempt anything until you get one and have at least one or more complete clones or several Time Machine backups of your system.
    2.CleanMyMac2 is NOT helpful software. If anything it makes your system much more unstable and slower than it was before:
    https://discussions.apple.com/thread/5061639?tstart=0
    Follow the developers instructions to remove it: http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2 Simply dragging the app to the trash does NOT remove it. Carefully removing CleanMyMac2 might restore SOME of the performance you seek.
    3. You have just 2GB RAM memory. That's not enough for good performance with OS X Mavericks. This is illustrated by the 843MB of 'Page-outs' shown in your EtreCheck. That means that the computer is writing the contents of active RAM memory to the hard drive.
    Virtual Memory Information:
        120 MB    Free RAM
        535 MB    Active RAM
        511 MB    Inactive RAM
        340 MB    Wired RAM
        2.88 GB    Page-ins
        843 MB    Page-outs
    2GB RAM was was OK (though not great) to run OS X 10.6, but OS X Mavericks 10.9 really needs at least 4GB RAM, and 8GB RAM would offer somewhat better performance that 4GB.
    Macintosh computers are notoriously 'picky' about RAM memory specifications. OtherWorldComputing (www.macsales.com) and crucial.com are two trustworthy vendors of RAM memory that works reliably in Macintosh computers.
    Though not indicated by the EtreCheck report, one additional possibility is that your hard drive could be in the early stages of failure. That would also slow things down, and is yet another reason to be certain you have backups of your irreplacable files.
    Message was edited by: kostby

  • New mountain lion update causing macbook to run very slow?

    New mountain lion update causing macbook to run very slow?

    Select Apple menu > About This Mac from the menu bar. How much memory is installed?

  • My macbook pro running very slow

    Hello,
    Looking for help with my very slow running laptop. I ran an EtreCheck and can provide a full report. I ran Disk Utility, repaired permissions, slimmed down my Download folder, deleted a program recently installed - Kies, to link with my Android phone. I also have an iMac running 10.9.5.
    Thanks for helping out... and Happy New Year to you all!
    Mark
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Early 2011) (Verified)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6490M - VRAM: 256 MB
            Color LCD 1440 x 900
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6

    Thanks Mike.
    Here's the full Etre Report:
    Problem description:
    Macbook running very slow
    EtreCheck version: 2.1.5 (108)
    Report generated 31 December 2014 13:05:36 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Early 2011) (Verified)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6490M - VRAM: 256 MB
            Color LCD 1440 x 900
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6
    Disk Information: ℹ️
        Hitachi HTS545050B9A302 disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (218.44 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple, Inc. MacBook Pro
    Kernel Extensions: ℹ️
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [loaded]    com.kaspersky.kext.kimul.44 (44) [Support]
        [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
            /System/Library/Extensions
        [loaded]    com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Support]
        [not loaded]    com.Avid.driver.AvidDX (5.7.0 - SDK 10.6) [Support]
        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Support]
        [not loaded]    com.devguru.driver.SamsungComposite (1.4.27 - SDK 10.6) [Support]
        [loaded]    com.kaspersky.kext.klif (3.0.5d45) [Support]
        [loaded]    com.kaspersky.nke (2.0.0d12) [Support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.27 - SDK 10.6) [Support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.4.27 - SDK 10.6) [Support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.4.27 - SDK 10.5) [Support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.4.27 - SDK 10.6) [Support]
    Problem System Launch Agents: ℹ️
        [invalid?]    .SM.gul.com.apple.SafariNotificationAgent.plist (hidden) [Support]
            /usr/libexec/SafariNotificationAgent /usr/libexec/SafariNotificationAgent
        [loaded]    .SM.gul.com.apple.screensharing.MessagesAgent.plist (hidden) [Support]
            /System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer /System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer
    Launch Agents: ℹ️
        [invalid?]    .SM.gul.com.avid.backgroundservicesmanager.plist (hidden) [Support]
            /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager
        [invalid?]    .SM.gul.com.avid.dmfsupportsvc.plist (hidden) [Support]
            /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc
        [invalid?]    .SM.gul.com.avid.interplay.dmfservice.plist (hidden) [Support]
            /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService
        [invalid?]    .SM.gul.com.avid.interplay.editortranscode.plist (hidden) [Support]
            /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash
        [invalid?]    .SM.gul.com.avid.transcodeserviceworker.plist (hidden) [Support]
            /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService
        [running]    .SM.gul.com.flipvideo.FlipShare.AutoRun.plist (hidden) [Support]
            /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun
        [loaded]    .SM.gul.com.google.keystone.agent.plist (hidden) [Support]
            /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
        [not loaded]    .SM.gul.com.hp.messagecenter.launcher.plist (hidden) [Support]
            /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister -lazy 30 /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Resources/HPMessageCenterBridge.app
        [invalid?]    .SM.gul.com.intego.commonservices.statusitem.plist (hidden) [Support]
            /Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/Resources/IntegoStatusItemHelp er.app/Contents/MacOS/IntegoStatusItemHelper
        [running]    .SM.gul.com.kaspersky.kav.gui.plist (hidden) [Support]
            /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent -autolaunch 1
        [running]    com.flipvideo.FlipShare.AutoRun.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [invalid?]    com.intego.commonservices.statusitem.plist [Support]
        [running]    com.kaspersky.kav.gui.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    .SM.gul.com.adobe.fpsaud.plist (hidden) [Support]
            /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
        [loaded]    .SM.gul.com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (hidden) [Support]
            /System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper /System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper
        [invalid?]    .SM.gul.com.avid.interplay.editorbroker.plist (hidden) [Support]
            ./RunAvidEditorBroker.bash ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0
        [invalid?]    .SM.gul.com.avid.interplay.editortranscodestatus.plist (hidden) [Support]
            ./AvidEditorTranscodeStatusMac.bash ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0
        [loaded]    .SM.gul.com.google.keystone.daemon.plist (hidden) [Support]
            /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon
        [running]    .SM.gul.com.kaspersky.kav.plist (hidden) [Support]
            /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav -r -bl
        [running]    .SM.gul.com.paceap.eden.licensed.plist (hidden) [Support]
            /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation
        [loaded]    .SM.gul.PACESupport.plist (hidden) [Support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
        [loaded]    com.adobe.fpsaud.plist [Support]
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Support]
        [loaded]    com.avid.AMCUninstaller.plist [Support]
        [loaded]    com.google.keystone.daemon.plist [Support]
        [running]    com.kaspersky.kav.plist [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]
        [running]    com.paceap.eden.licensed.plist [Support]
        [loaded]    PACESupport.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.facebook.videochat.[redacted].plist [Support]
    User Login Items: ℹ️
        Spanning Sync Notifier    UNKNOWN (missing value)
        Dropbox    Application (/Applications/Dropbox.app)
        TomTomHOMERunner    ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
        Android File Transfer Agent    Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        KiesAgent    ApplicationHidden (/Users/[redacted]/.Trash/Kies.app/Contents/MacOS/KiesAgent.app)
        fuspredownloader    ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA  - SDK 10.7 [Support]
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
        JavaAppletPlugin: Version: Java 7 Update 71 Check version
        AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
        AdobePDFViewer: Version: 10.1.13 [Support]
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        QuickTime Plugin: Version: 7.7.1
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Support]
        WebEx: Version: 1.0 [Support]
    Safari Extensions: ℹ️
        VirtualKeyboard [Cached]
        vkbd [Cached]
        URLAdvisor [Cached]
        Virtual Keyboard [Installed]
        URL Advisor [Installed]
    3rd Party Preference Panes: ℹ️
        3ivx MPEG-4  [Support]
        Flash Player  [Support]
        Flip4Mac WMV  [Support]
        Java  [Support]
        MusicManager  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            86%    kav_app
            11%    kav
             5%    coreaudiod
             1%    firefox
             0%    WindowServer
    Top Processes by Memory: ℹ️
        1.06 GB    firefox
        249 MB    kav
        69 MB    Dropbox
        69 MB    mds
        56 MB    Finder
    Virtual Memory Information: ℹ️
        67 MB    Free RAM
        2.29 GB    Active RAM
        1.09 GB    Inactive RAM
        840 MB    Wired RAM
        3.34 GB    Page-ins
        1.70 GB    Page-outs

  • Macbook is running very slow and pop-ups come up constantly while using both Safari & Chrome.

    My 2008 macbook has a virus on it caused by me accidentally clicking a wrong download while making a mix tape for a friend ( I was using a website that is not illegal btw) and now my computer is running very slow. As well as having pop ups all over my chrome and safari with EVERYTHING I do. If someone out there could help me its very much appreciated as I am a college student with various online classes. I am running OS X Lion 10.7.5 currently.

    Download the Adware removal tool on The Safe Mac site.
    http://www.thesafemac.com/art/
    If you still have problems after removing, download EtreCheck and paste results here for help troubleshooting.
    http://www.etresoft.com/etrecheck

  • MacBook Pro run very slow when open Contacts

    My MacBook Pro (earlie 2011) run very slow. When open Contacs show the color ball. I can't see duplicates contacs.

    Back up all data.
    1. If you use iCloud, uncheck the box marked Contacts in the iCloud preference pane. Press return to confirm, or click  Keep on Mac in the dialog that opens.
    2. From the list of groups on the left side of the Contacts window, select All On My Mac. If that group doesn't exist or is empty, skip this step. Otherwise, from the menu bar, select
    File ▹ Export ▹ Export vCard
    Save the exported contacts to the Desktop.
    3. Quit Contacts. Triple-click the text on the line below on this page to select it, then copy it to the Clipboard (command-C):
    ~/Library/Application Support/AddressBook
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, paste into the box that opens (command-V), and press return.
    A Finder window will open with a folder selected. Move the selected folder to the Desktop, leaving the window open for now.
    4. Launch Contacts. Your contacts will be gone. If you took Step 2, then double-click the file you created in that step and confirm that you want to import from it. Your contacts will reappear.
    5. Re-enable Contacts in the iCloud preference pane, if you disabled it. Test. If the issue is resolved, delete the AddressBook folder and the vCard file on the Desktop and close the open folder window.
    Otherwise, quit Contacts again and put the AddressBook folder back where it was, overwriting the newer one that will have been created in its place. Post your results.

  • Macbook pro running very slow (EtreCheck result attached)

    Hello!
    My Macbook pro suddenly runs very slow after a restart this morning.  I did the scan with EtreCheck and hope anyone could help me out.
    Thanks a lot for your help!
    ==============================
    EtreCheck version: 2.0.8 (95)
    Report generated October 31, 2014 6:14:16 PM GMT+01:00
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro6,2
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce GT 330M - VRAM: 256 MB
      Color LCD 1440 x 900
      spdisplays_display_connector
      Intel HD Graphics - VRAM: 288 MB
      spdisplays_display_connector
    System Software: ℹ️
      Mac OS X 10.6.8 (10K549) - Uptime: 4:25:32
    Disk Information: ℹ️
      Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
      S.M.A.R.T. Status: Verified
      - (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 319.73 GB (13.35 GB free) (Low!)
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.AmbrosiaSW.AudioSupport (4.0 - SDK 10.7) Support
      [loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4) Support
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] com.sophos.kext.sav (9.2.0 - SDK 10.8) Support
      [loaded] com.sophos.nke.swi (9.2.0 - SDK 10.8) Support
    Problem System Launch Daemons: ℹ️
      [not loaded] org.samba.winbindd.plist Support
    Launch Agents: ℹ️
      [loaded] com.adobe.CS4ServiceManager.plist Support
      [running] com.sogou.SogouServices.plist Support
      [running] com.sophos.uiserver.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.DuetDaemon.plist Support
      [running] com.sophos.common.servicemanager.plist Support
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      Spotify UNKNOWN (missing value)
      Dropbox Application (/Applications/Dropbox.app)
      DuetPopUp Application (/System/Library/Extensions/DuetPlugIn.bundle/Contents/DuetPopUp.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.6.6
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      SpeedDownload Browser Plugin: Version: 2.0.0 Support
      Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0
    Audio Plug-ins: ℹ️
      DVCPROHDAudio: Version: 1.3.2
      iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Growl  Support
    Time Machine: ℹ️
      Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
          5% ReportCrash
          3% Google Chrome
          2% SophosWebIntelligence
          1% fontd
          0% WindowServer
    Top Processes by Memory: ℹ️
      163 MB SophosScanD
      163 MB InterCheck
      116 MB Google Chrome
      116 MB mds
      82 MB SophosAntiVirus
    Virtual Memory Information: ℹ️
      855 MB Free RAM
      1.46 GB Active RAM
      1.09 GB Inactive RAM
      754 MB Wired RAM
      1.73 GB Page-ins
      315 KB Page-outs

    I would delete Sophos.  It is not needed to be permanently installed.
    Have you tried a Safe Boot?
    http://support.apple.com/kb/HT1564?viewlocale=en_US
    Any change?
    This may or may not apply to your MBP:
    http://support.apple.com/kb/ts4088
    Ciao.

  • Macbook Pro running very slow - EtreCheck log posted

    Hello Support Community,
    My Macbook Pro is running very slow lately.  Slow means hanging when switching apps, apps not responding when interacting with them and generally slow. 
    Can someone take a look at my EtreCheck report and let me know if there is anything I can do?
    EtreCheck version: 1.9.12 (48)
    Report generated July 15, 2014 at 3:16:35 PM EDT
    Hardware Information:
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.4 GHz Intel Core i7 CPU: 4 cores
      4 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6770M - VRAM: 1024 MB
      Color LCD 1440 x 900
      Thunderbolt Display 2560 x 1440
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 4:26:6
    Disk Information:
      APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 749.3 GB (715.6 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information:
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Display)
      Apple Inc. Apple Thunderbolt Display
      Apple Inc. Display Audio
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
      Apple Inc. Thunderbolt Display
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
    Launch Daemons:
      [running] .dat017c.006 (hidden)
      /usr/sbin/jamf launchDaemon -monitorUsage -enforceRestrictions -monitorNetworkStateChanges
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.crashplan.engine.plist Support
      [failed] com.eset.esets_daemon.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [running] com.jamfsoftware.jamf.daemon.plist Support
      [not loaded] com.jamfsoftware.startupItem.plist Support
      [loaded] com.jamfsoftware.task.1.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    Launch Agents:
      [loaded] com.google.keystone.agent.plist Support
      [running] com.hp.devicemonitor.plist Support
      [loaded] com.hp.messagecenter.launcher.plist Support
      [running] com.jamfsoftware.jamf.agent.plist Support
      [running] com.seagate.SeagateStorageGauge.plist Support
    User Launch Agents:
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [loaded] com.crashplan.javacheck.plist Support
      [failed] com.spotify.webhelper.plist Support
    User Login Items:
      BetterSnapTool
      ESET NOD32 Antivirus
    Internet Plug-ins:
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
      AdobePDFViewerNPAPI: Version: 10.1.10 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.1.10 Support
      GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes:
      Flash Player  Support
      Flip4Mac WMV  Support
    Time Machine:
      Time Machine not configured!
    Top Processes by CPU:
          2% WindowServer
          1% Safari
          1% coreaudiod
          0% java
          0% jamfAgent
    Top Processes by Memory:
      90 MB Safari
      82 MB java
      70 MB Finder
      66 MB com.apple.WebKit.WebContent
      61 MB mds_stores
    Virtual Memory Information:
      251 MB Free RAM
      1.79 GB Active RAM
      742 MB Inactive RAM
      972 MB Wired RAM
      825 MB Page-ins
      15 MB Page-outs

    demetrius703,
    try disabling your ESET NOD32 Antivirus. If that improves performance, then uninstall it.
    Your installed version of Silverlight is outdated; the most recent version can be downloaded from here.

  • MacBook Pro running very slow over 1 hour to boot up

    I was out of the country on a trip and my daughter's MBP (15" early 2011) refused to boot. It was stuck on the gray screen with the rotating gear. She made an appointment at the genius bar and they told her basically the computer was dead in the water due to a crashed hard drive and she should contact a data recovery service to recover her personal data then come back and they will install a new hgard drive and get her up and running. After I returned I removed the hard drive and took it to the IT department at my company. A tech there was able to access the drive via a USB/SATA cable and  copy the contents to an external hard drive. He ran HD Tune on the drive and found no errors. I re-nstalled the drive and it still had the same problem. I am more of a Windows guy myself so I'm not 100% confident of my Mac/OSX skills. Obviously the genius at the genius bar wasn't exactly right since as you will see if he simply tried a safe boot he would have been able to gain access to the computer. But following is what I have already done.
    1). I was able to boot into safe boot mode(Shift key during boot process). Under Safe mode I was able to log in under a Guest account. I could not successfully log in under her user account. Under the Guest Account I ran Disk utility and verified and reset preferences as I read somewhere this could be an issue. It found many issues (I would guess around 100). I also ran the verify disk and disk repair (or wahatever it is called). Disk Utility informed my that I had to reboot into repair mode (Command & R) and run DIsk Utility in that mode.
    2). Rebooted into Repair Mode (Command & R). It took a while for the spinning globe to get rid of the triangle with the exclamation point but eventually I was in the Internet Repair Feature (Or whatever it is called). I ran Disk Utility and did a repair. It found system file errors and reported back that they were repaired. Wihile in Repair mode I looked under the "restore" tab and noticed that OSX Lion was shown. But in the computer's "About this Mac" it shows OSX 10.9. My daughter confirmed that she had previously updated the OS twice via the App Store so I guess that is why Lion shows under the restore tab.
    3). I did a reboot to reset PRAM/NVRAM hoping that would assist as well as I had seen some entries that this was a good thing to do with very slow response problems.
    4). I rebooted and waited. After about 20 minutes the log in screen came up and I log in under her user account. About 30 minutes later most of the desktop had loaded. About an hour and a half into the boot I was able to navigate the desktop but the was at least a 2 second delay between clicking on something and it acting. Often I had the spinning "rainbow wheel", "beach ball", "umbrella" or whatever your preference is.
    So bottom line is I am no longer stuck on the gray screen but the computer is totally unusable. I'm not sure what my next step should be. SHould I restore the OS to Lion via the Command & R procedure? If I do that then will she be able to reload 10.9 Mavericks again via download?
    If she has a friend with a MBP already running Mavericks can she make a USB boot drive on that machine to repair/replace her existing OSX installation?
    Should I just reformat the hard drive and start fresh since something isn't making the MBR happy?
    Also under disk utility the SMART report shows the drive as healthy.
    Here are the basic specs of the machine as is:
    OSX 10.9 (13A603)
    8GB Ram 1333 NHz DDR3
    Hard Drive: 499Gb total/263GB available
    Any advice is welcome. Thanks.

    LPBassman,
    since the tech in your IT department was able to copy your daughter’s data from her MacBook Pro’s internal disk, I’d suggest completely erasing the internal disk (using Disk Utility in Recovery mode, reformatting it with a “Mac OS Extended (Journaled)” filesystem), reïnstalling its original version of Mac OS X (either Snow Leopard from the grey Mac OS X Install DVD if it originally came with two grey DVDs, or Lion via OS X Internet Recovery if no grey DVDs originally came with it), running Software Update to get it to 10.6.8 or 10.7.5 respectively, reïnstalling Mavericks, running Software Update again to get it up to date, and finally restoring your daughter’s data.

  • Macbook Pro running VERY slow- spinning wheel of death

    My 4 year old MacBook Pro has been running very very slow for quite some time and I'm fed up enough to ask for some suggestions. Upon reading some forums, I was advised to download EtreCheck... here are my results. Some things are in red and look bad, I'm just not sure how to decipher this report. Any help is greatly appreciated!!
    EtreCheck version: 1.9.12 (48)
    Report generated July 30, 2014 at 9:43:01 PM EDT
    Hardware Information:
      MacBook Pro (15-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro6,2
      1 2.66 GHz Intel Core i7 CPU: 2 cores
      4 GB RAM
    Video Information:
      Intel HD Graphics - VRAM: 288 MB
      NVIDIA GeForce GT 330M - VRAM: 512 MB
      Color LCD 1440 x 900
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 7 days 23:30:30
    Disk Information:
      Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (173.38 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information:
              USB FLASH DRIVE 2 GB
      PHLASH (disk1s1) /Volumes/PHLASH: 2 GB (27 MB free)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [not loaded] com.silabs.driver.CP210xVCPDriver (3.0.0d1) Support
      [not loaded] com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) Support
      [not loaded] com.wacom.kext.wacomtablet (6.3.6 - SDK 10.8) Support
    Problem System Launch Daemons:
      [failed] com.apple.Kerberos.digest-service.plist
      [failed] com.apple.Kerberos.kdc.plist
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [not loaded] com.adobe.SwitchBoard.plist Support
      [not loaded] com.cloudpath.maccmd.plist Support
      [running] com.fitbit.galileod.plist Support
      [running] com.intego.BackupAssistant.daemon.plist Support
      [not loaded] org.eyebeam.SelfControl.plist Support
    Launch Agents:
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS5ServiceManager.plist Support
      [running] com.Affinegy.InstaLANa.plist Support
      [loaded] com.intego.backupassistant.agent.plist Support
      [running] com.wacom.wacomtablet.plist Support
    User Launch Agents:
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.akamai.client.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items:
      iTunesHelper
      GrowlHelperApp
      Belkin Router Monitor
      Dropbox
      Spotify
      Fitbit Connect Menubar Helper
    Internet Plug-ins:
      WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 537 - SDK 10.9
      OfficeLiveBrowserPlugin: Version: 12.3.5 Support
      WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions:
      DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
      TuneUp Visualizer: Version: 2.2.0 Support
    User Internet Plug-ins:
      Picasa: Version: 1.0 Support
    3rd Party Preference Panes:
      Akamai NetSession Preferences  Support
      DivX  Support
      Flash Player  Support
      FUSE for OS X (OSXFUSE)  Support
      Growl  Support
      Perian  Support
      WacomTablet  Support
    Time Machine:
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 464.96 GB Disk used: 303.49 GB
      Destinations:
      LaCie [Local] (Last used)
      Total size: 931.19 GB
      Total number of backups: 11
      Oldest backup: 2013-10-17 14:07:53 +0000
      Last backup: 2014-07-22 13:13:18 +0000
      Size of backup disk: Adequate
      Backup size 931.19 GB > (Disk used 303.49 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
        118% Finder
          9% com.apple.quicklook.satellite
          6% repair_packages
          5% WindowServer
          3% networkd
    Top Processes by Memory:
      236 MB Finder
      127 MB repair_packages
      123 MB Google Chrome
      106 MB networkd
      63 MB Google Chrome Helper
    Virtual Memory Information:
      18 MB Free RAM
      1.17 GB Active RAM
      1.17 GB Inactive RAM
      833 MB Wired RAM
      9.52 GB Page-ins
      1.89 GB Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • 15" Macbook Pro running very slow: Beach ball of death

    Hey guys, well i have a 15" macbook pro from 2007 and recently it's been very very slow. Before last night, it ran fine, and had its moments, but right now, i get the beach ball about every few minutes. Don't know what it is, help please! Running 10.6, not sure if it's the hard drive or maybe i just need to update?? Also maybe overheating??  I'm not that tech savy, so make it as simple as possible please:) Thanks

    Well, you are stuck then. I think more RAM will help depending on what you do with your Mac. I have 4GB installed.
    Here's a Spinning Beachball faq. But you'll need a repair disk, most likely, to get anywhere. The Snow Leopard disk is fairly cheap at Apple Phone Sales.
    What I use....
    If you don't have Disk Utility's Disk Repair you'll need a more robust utility to repair it.
    I would recommend DiskWarrior. It is the best at directory repairs. It rebuilds then actually replaces your old directory. I feel every Mac owner should have a copy.  It also has File System repair now and hard drive S.M.A.R.T. diagnostics.
    Make sure you get the disk so you can boot up on it to run repairs. You can also install it on another drive and run it from there to repair this one. DW works faster that way. But sometimes a badly damaged system can be deemed unrepairable by the installed version, but if booted and repaired from the DW disk it may be repairable. This has happened to me.
    I use DW once a month to try and catch errors in my system from getting too far out of hand. It has repaired every little and big issue I have ever had with my  three Macs.
    If you have a good backup, hopefully a clone of your system before you had issues, an Erase and Install will also rid you of this issue. But, beware! You will lose everything on the drive with this procedure. Let us know if you need help with that!
    Good Luck!  DALE

  • Macbook Pro running VERY slow since Yosemite, why?

    Ever since I installed Yosemite my Macbook Pro 2010 has been extremely laggy and slow. It's especially noticeable with several applications running but even without, it is very slow to respond to commands.
    What's the problem and how do I fix it?
    Thanks

    Here are a few lines from the log messages, I double clicked on a music file which launches iTunes, the problem was at its worst while doing this:
    20/11/2014 2:25:23.799 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 50, fd 69, ErrLogCount 13 ResolverIntf:5
    20/11/2014 2:26:09.000 am kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
    20/11/2014 2:26:09.000 am kernel[0]: Previous sleep cause: 5
    20/11/2014 2:26:09.076 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 50, fd 40, ErrLogCount 14 ResolverIntf:5
    20/11/2014 2:26:09.000 am kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
    20/11/2014 2:26:09.000 am kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    20/11/2014 2:26:09.000 am kernel[0]: en1::IO80211Interface::postMessage bssid changed
    20/11/2014 2:26:09.196 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv4 listener multicast send failed en1, 50
    20/11/2014 2:26:09.196 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 50
    20/11/2014 2:26:09.197 am sharingd[264]: 02:26:09.196 : SDStatusMonitor::kStatusWirelessPowerChanged
    20/11/2014 2:26:09.205 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 42, ErrLogCount 15 ResolverIntf:5
    20/11/2014 2:26:09.205 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 16 ResolverIntf:5
    20/11/2014 2:26:09.206 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 17 ResolverIntf:5
    20/11/2014 2:26:09.206 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 18 ResolverIntf:5
    20/11/2014 2:26:09.207 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 19 ResolverIntf:5
    20/11/2014 2:26:09.208 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 20 ResolverIntf:5
    20/11/2014 2:26:09.208 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 51, fd 40, ErrLogCount 21 ResolverIntf:5
    20/11/2014 2:26:09.210 am configd[30]: network changed: v4(en1-:10.1.1.3) DNS- Proxy-
    20/11/2014 2:26:09.210 am UserEventAgent[21]: Captive: CNPluginHandler en1: Inactive
    20/11/2014 2:26:09.212 am discoveryd[54]: Basic Warn DD_Warn: Corrupt NSEC RDATA size
    20/11/2014 2:26:09.212 am discoveryd[54]: Basic WABServer NetResolverEvent no resolvers, resetting domains
    20/11/2014 2:26:09.213 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
    20/11/2014 2:26:09.219 am discoveryd[54]: Basic Bonjour Failed to delete registration recordId=309 error=4
    20/11/2014 2:26:09.466 am com.apple.iCloudHelper[2560]: objc[2560]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
    20/11/2014 2:26:09.478 am com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    20/11/2014 2:26:09.499 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
    20/11/2014 2:26:09.499 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
    20/11/2014 2:26:09.569 am sharingd[264]: 02:26:09.568 : SDStatusMonitor::kStatusWirelessPowerChanged
    20/11/2014 2:26:09.583 am sharingd[264]: 02:26:09.582 : SDStatusMonitor::kStatusWirelessPowerChanged
    20/11/2014 2:26:09.000 am kernel[0]: MacAuthEvent en1   Auth result for: 78:a0:51:4d:ed:5c  MAC AUTH succeeded
    20/11/2014 2:26:09.000 am kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    20/11/2014 2:26:09.000 am kernel[0]: AirPort: Link Up on en1
    20/11/2014 2:26:09.000 am kernel[0]: en1: BSSID changed to 78:a0:51:4d:ed:5c
    20/11/2014 2:26:09.000 am kernel[0]: en1::IO80211Interface::postMessage bssid changed
    20/11/2014 2:26:09.000 am kernel[0]: AirPort: RSN handshake complete on en1
    20/11/2014 2:26:11.515 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
    20/11/2014 2:26:11.515 am UserEventAgent[21]: Captive: [CNInfoNetworkActive:1709] en1: SSID 'Leon Head' making interface primary (cache indicates network not captive)
    20/11/2014 2:26:11.516 am configd[30]: network changed: DNS* Proxy
    20/11/2014 2:26:11.516 am UserEventAgent[21]: Captive: CNPluginHandler en1: Evaluating
    20/11/2014 2:26:11.518 am UserEventAgent[21]: Captive: en1: Not probing 'Leon Head' (cache indicates not captive)
    20/11/2014 2:26:11.518 am UserEventAgent[21]: Captive: CNPluginHandler en1: Authenticated
    20/11/2014 2:26:11.526 am configd[30]: network changed: v4(en1!:10.1.1.3) DNS+ Proxy+ SMB
    20/11/2014 2:26:11.000 am kernel[0]: en1: BSSID changed to 78:a0:51:4d:ed:5c
    20/11/2014 2:26:11.551 am sharingd[264]: 02:26:11.550 : SDStatusMonitor::kStatusWirelessPowerChanged
    20/11/2014 2:26:11.556 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
    20/11/2014 2:26:11.568 am discoveryd[54]: Basic Bonjour Failed to delete registration recordId=317 error=4
    20/11/2014 2:26:16.344 am ntpd[157]: wake time set -0.274607 s
    20/11/2014 2:26:32.000 am kernel[0]: MacAuthEvent en1   Auth result for: 78:a0:51:4d:ed:5c  MAC AUTH succeeded
    20/11/2014 2:26:32.000 am kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    20/11/2014 2:26:32.000 am kernel[0]: AirPort: RSN handshake complete on en1
    20/11/2014 2:26:32.000 am kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 78:a0:51:4d:ed:5c

  • MacBook Pro running very slow - EtreCheck

    My Macbook Pro has been running very slowly.
    Ran EntreCheck - results below.
    What can I do?
    Thanks
    EtreCheck version: 1.9.12 (48)
    Report generated July 8, 2014 at 7:06:06 PM EDT
    Hardware Information:
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.8 GHz Intel Core i7 CPU: 2 cores
      4 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.3 (13D65) - Uptime: 0 days 0:4:56
    Disk Information:
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Mac HD (disk0s2) / [Startup]: 749.3 GB (531.7 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS31N 
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6) Support
      [not loaded] com.nike.sportwatch (1.0.0) Support
      [not loaded] xxx.qnation.PeerGuardian (1.1.7) Support
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.adobe.SwitchBoard.plist Support
      [running] com.carbonite.launchd.carbonitedaemon.plist Support
      [not loaded] com.gopro.stereomodestatus.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [failed] xxx.qnation.PeerGuardian.kextload.plist Support
    Launch Agents:
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.carbonite.launchd.carbonitealerts.plist Support
      [running] com.carbonite.launchd.carbonitestatus.plist Support
      [running] com.nike.nikeplusconnect.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Launch Agents:
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [failed] com.didsoft.mih.agent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support
    User Login Items:
      iTunesHelper
      Dropbox
      Android File Transfer Agent
      Google Chrome
      KiesAgent
      fuspredownloader
      RoboFormIcon
    Internet Plug-ins:
      Default Browser: Version: 537 - SDK 10.9
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.1.0 Support
      AdobePDFViewer: Version: 11.0.03 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Safari Extensions:
      RoboForm: Version: 1.8.4
      Amazon Shopping Assistant: Version: 1.1
      Ebay Shopping Assistant: Version: 1.1
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      Picasa: Version: 1.0 - SDK 10.6 Support
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes:
      Carbonite  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      GoPro  Support
      Java  Support
      MusicManager  Support
    Time Machine:
      Time Machine not configured!
    Top Processes by CPU:
          87% CarboniteDaemon
          2% WindowServer
          1% mdworker
          0% fontd
          0% launchservicesd
    Top Processes by Memory:
      139 MB CarboniteDaemon
      131 MB com.apple.IconServicesAgent
      127 MB Google Chrome
      78 MB Dropbox
      74 MB Finder
    Virtual Memory Information:
      1.29 GB Free RAM
      1.36 GB Active RAM
      395 MB Inactive RAM
      984 MB Wired RAM
      442 MB Page-ins
      0 B Page-outs

    Maybe it's slow because it's performing a Carbonite backup?
    Please, in the future do not post things like EtreCheck output until someone asks for it. And, before you post it take the time to look through it for anything obvious to your particular problem.

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