My Macbook Keeps Freezing
Before I begin, here are my specs:
Processor: 2 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Startup Disk: Macintosh HD
HD Memory: 120GB
Version: Mac OS X 10.4.9
All my programs are up to date
Programs Opened When Problems Occurs:
-- Safari Explorer, iTunes, Microsoft Messenger
Problem:
When I'm running my Macbook, my mac will freeze. First it'll usually happen in Safari, then when I go to force quit, the entire computer will freeze. The time in the top right corner in the Apple bar will stop working, and when I put my cursor/mouse over it, the swirling circle will appear and it'll stop working. All other programs at that point wont open, and my only option is to shut down, and then start the mac up again. This problem occures, about every day, twice. I got the Macbook two weeks ago and can not figure out what the problem is. I have heard this isn't supposed to happen, rarely, why is it for me?
Thanks.
Mac OS X (10.4.9)
Freezing in multiple applications would suggest either a RAM or a hard drive problem.
Did you try booting in safe mode as suggested above? Among other things, that will do a disk verify/repair.
You might run the Apple Hardware Test:
http://docs.info.apple.com/article.html?artnum=303081
Another tool that you might try (and is good to have available anyway, for future use) is AppleJack:
http://www.macupdate.com/info.php/id/15667/applejack
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From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
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Boot from your installer dvd, recovery partition, or external bootable drive and run Disk Utility to repar/verify your drives (not repair permissions).
Do a smc and pram reset.
Boot in safe mode then reboot.
See if your machine still freezes after those operations are preformed. If so run Apple Hardware Test to check your machine.
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My macbook keeps freezing when i put my password in the unlock my computer
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Hi scottschierer,
Welcome to the Apple Support Communities!
I understand that your computer reaches the login screen but does not load the Desktop after you log in. In this situation, I would recommend working through the troubleshooting steps located in the attached article to help resolve the issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
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Joe -
My macbook keep freezing and lagging
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Problem description:
my macbook keep freezing and lagging
and the “beach ball” keep showing even though i just open my chrome
EtreCheck version: 2.0.11 (98)
Report generated November 12, 2014 at 11:15:13 AM GMT+8
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:59:29
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (447.04 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.VIATelecom.driver.ViaUsbSer (1.0.0 - SDK 10.7) Support
Launch Agents: ℹ️
[invalid?] SwapperUFi.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[invalid?] PPPMonitord.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% GoogleSoftwareUpdateAgent
2% Google Chrome
0% launchd
0% sysmond
0% fontd
Top Processes by Memory: ℹ️
142 MB Google Chrome
132 MB Google Chrome Helper
47 MB Finder
34 MB mds_stores
30 MB WindowServer
Virtual Memory Information: ℹ️
136 MB Free RAM
1.57 GB Active RAM
1.50 GB Inactive RAM
653 MB Wired RAM
2.77 GB Page-ins
24 MB Page-outs -
My 2008 macbook keeps freezing and is working incredibly slow!
I've never had a problem with my macbook until recently. It is working much slower than usual and keeps freezing. The beach ball shows up almost constantly. It's incredibly frusterating!
Does anyone know how to fix this??How about revealing what computer you have and what operating system?
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My MacBook keeps freezing during startup
I got my MacBook Pro in 2012. Currently, it keeps freezing while I try to turn it on. I get the apple logo and the spinning wheel, and eventually it freezes. I've tried starting in safe mode and it froze. I've tried recovery, it "restarts due to a problem during start up" and then freezes again. When it freezes, there are little green pixels on the screen as well.
Any help is appreciated! Thanks!I got my MacBook Pro in 2012. Currently, it keeps freezing while I try to turn it on. I get the apple logo and the spinning wheel, and eventually it freezes. I've tried starting in safe mode and it froze. I've tried recovery, it "restarts due to a problem during start up" and then freezes again. When it freezes, there are little green pixels on the screen as well.
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Mac OSX Lion version 10.7.5
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Help : )If you don't have the Applecare extended warranty then you will need to pay for the fix. The fix is a New Logic Board. It seems as your Graphics card is failing in some way. No there is no software fix for this.
The Graphic chip is soldered to the logic board and the only way to change/fix it is to replace the complete logic board.
Good Luck and Best Wishes -
My MacBook keeps freezing for no reason!
So I bought a MacBook about 3 weeks ago and I was super excited and I love this thing, but it keeps freezing for no apparent reason! I will just be on the internet, or listening to music on iTunes or chatting, and it will freeze. I can't get any response from the keyboard or the mousepad and if music is playing, it sounds like the track is skipping. I have to force shut it down by holding the power button down everytime this happens. Sometimes it will happen after 30 minutes, sometimes not for 3 hours. I took it in 2 weeks ago for a hardware check and it came up clear and they told me it should be fine and might be my wireless internet connection. I have a NETGEAR wireless router. So, I turned off airport and did other things on the computer and it ran fine for over 3 hours without freezing. I was convinced it was my internet. BUT.... I had my friend come over and hook up to my internet connection and we both were on our macbooks (she has the exact same model as me) and mine froze and hers was completely fine the whole time! I was really angry and confused, so I brought my macbook back in again last friday. They told me there was an airport update, so I downloaded it and it seemed to be working. But that night, it froze once again. I was so frustrated and didn't know what else to do, so I did a complete system reinstall to clear out any programs that may have been causing the problem. I was so sure that this was going to work. And it seemed like it did. It's been working all week without freezing. Until tonight. I was sitting at my desk, reading my email, listening to music on iTunes, and chatting on iChat. I wanted to move my computer, so I unplugged from the wall, sat in a different chair and didn't plug back into the wall. It was fine for about 2 minutes in the new location, and then it froze once again. I honestly don't know what to do other than just bring it back and ask for a new one. Has this happened to anyone else? Does anyone have any idea what might be going on? Any other suggestions? I just want this to stop!!!
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There seems to be alot of threads about this issue.
I just put 'freezes' into the search and loads came up.
It sounds like you've had a bad start with your new MB.
Does it get extra hot before it freezes?
There is a thread about the heat issue and freezing here...
http://discussions.apple.com/thread.jspa?messageID=4710316�
Have a read and see if any of your problems are similar.
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MacBook keeps freezing during Time Machine?
Hello! My computer keeps freezing up about 10 minutes into Time Machine. I have an internal 320gb drive and I am attempting to back it up to the Maxtor OneTouch4 Mini 250gb external hard drive I was using previously to back up my PowerBook G4. Also is it possible to keep my G4 files on there and use it to back up my MacBook?
Strawbs7 wrote:
Thanks for the link to the safe mode start up info - I'll give that a go tonight.
Among other things, that will check the directory structure and fix it if possible. That might be all you need.
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If you bought it within 90 days, trained operators are standing by at Apple Support to receive your call, listen to your complaints, and make specific suggestions to address your concerns, and it is FREE, included with your purchase.
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Macbook keeps freezes, more then 10 times this month
Hello. I have a late 2011 15" macbook pro, the one with 2,2 ghz and it keeps freezing. I have to force shut down and then power it again. A friend of mine has the same notebook, and i didn't see any freeze at him. I copied the log from when it freezes and i will paste it here. Any ideeas? I am using a intel 320 120gb sata 2 SSD, but it worked perfect in my past macbook pro. Hope someone will help me. Thanks
Interval Since Last Panic Report: 374375 sec
Panics Since Last Report: 1
Anonymous UUID: A2ACA319-596F-4C44-936B-8D84B43FE5AF
Mon Jan 30 02:41:04 2012
panic(cpu 7 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f82026c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000038888042, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f82026c06, RDX: 0xffffff800c354d40
RSP: 0xffffff80a41bb9d0, RBP: 0xffffff80a41bba20, RSI: 0x000000008020690c, RDI: 0xffffff800c099a08
R8: 0x0000000000000002, R9: 0x0000000000000000, R10: 0x00007fff67045030, R11: 0xffffff80002d8220
R12: 0x0000000000000066, R13: 0x0000000000000066, R14: 0xffffff800c0ddc30, R15: 0xffffff800bed00a8
RFL: 0x0000000000010282, RIP: 0xffffff7f82026c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff80a41bb690 : 0xffffff8000220702
0xffffff80a41bb710 : 0xffffff80002c266d
0xffffff80a41bb8b0 : 0xffffff80002d7a1d
0xffffff80a41bb8d0 : 0xffffff7f82026c9b
0xffffff80a41bba20 : 0xffffff7f8202835e
0xffffff80a41bba60 : 0xffffff8000344787
0xffffff80a41bbab0 : 0xffffff800039ca0d
0xffffff80a41bbb20 : 0xffffff800039e213
0xffffff80a41bbcc0 : 0xffffff800033f4c7
0xffffff80a41bbd90 : 0xffffff800033f672
0xffffff80a41bbdc0 : 0xffffff8000563f3f
0xffffff80a41bbe00 : 0xffffff8000563fe0
0xffffff80a41bbe30 : 0xffffff8000531453
0xffffff80a41bbe60 : 0xffffff8000561124
0xffffff80a41bbf50 : 0xffffff80005caa9b
0xffffff80a41bbfb0 : 0xffffff80002d8363
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f82026000->0xffffff 7f8202bfff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 20391581137
last loaded kext at 19143808706: com.apple.driver.AppleBluetoothHIDKeyboard 152.3 (addr 0xffffff7f81d34000, size 12288)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.4
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.filesystems.ntfs 3.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.ATIRadeonX3000 7.1.4
com.apple.driver.AppleIntelHD3000Graphics 7.1.4
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleSDXC 1.1.2
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 4.5.5
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
com.apple.kext.ATI6000Controller 7.1.4
com.apple.kext.ATISupport 7.1.4
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B24, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: INTEL SSDSA2CW120G3, 120.03 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Microsoft® Nano Transceiver v2.0, 0x045e (Microsoft Corporation), 0x0745, 0xfa130000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3Use the Recovery partition to either reinstall over the top of the existing install or Wipe the drive and then reinstall clean.
You downloaded what is meant to go over the top of a previous OS X version or onto older hardware as a clean install. Could be the driver set included with that download does not have the correct driver set for NEW MBPs. As you do not need to BUY Lion for new MBPs and the only way you can buy lion is logging onto the App store from a MBP running Snow Leopard (and maybe Leopard, not sure about Leopard) and then paying for it. With new MBPs all you have to do is boot into the recovery partition and select Install Lion.
I would also suggest you make a Recovery HD boot USB thumb drive using the file from this link. But first you need the REAL Lion installed on your new MBP that was meant to go on that new MBP.
http://support.apple.com/kb/dl1433
You will need to make a new DVD or thumb drive of the new download for that new MBP.
Good Luck. -
My MacBook keeps freezing and crashing during startup and use, what's wrong?
My MacBook functioned perfectly for YEARS, and suddenly it started freezing during startup. One of four things happens: it starts up no problem, it freezes at the apple logo with the load wheel spinning, it freezes at a 'no' symbol (a circle with a line through it) with the load wheel spinning, or it freezes at a logo which is a folder with a question mark in it. It occasionally goes through and gets to the homepage, where I can use the computer for a certain amount of time before it freezes again. I never get to use it for more than 30 or 45 minutes at a time.
Yes, I have updated all my software, and I haven't dropped it or downloaded anything that could cause this issue. What could be going wrong? :(There are corrupted system files involved, so my suggestion is to reinstall OS X.
If you are using Snow Leopard:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
If you are using Leopard or Tiger:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Disk drive isn't working, Macbook keeps freezing, what's going on?
I've had my laptop for about 2 years now, it's a Mid 2010 model Macbook Pro. I didn't have any problems with it until about 3 months ago. It started freezing randomly, and would give me this box in the middle of the screen of random colors/pixels. There is no input from trackpad or mouse, but everything keeps running. The screen freezes, but skype calls continue, youtube videos keep playing the sound, spotify will keep running, etc. It will do this randomly. For about a week it would do it a couple times a day, but then it stopped for weeks. It now does it randomly. The only way to fix it is with a hard shut off.
I also noticed that my Disk drive is not working. It does not recognize disks- blank cd-r, Cds.... It only seems to play dvds... It makes the sound like the drive is starting up when I try to play a cd, then shuts down immediately. It does this three or four times, then ejects the disk.
Has anyone else had issues like this? What can I do about the freezing?
My macbook pro seems to be running hot when I'm on sites like tumblr that have a lot of pictures or gifs. It never did that before. What's going on?Check out: Troubleshoot the spinning beach ball/freezing & crashing and Troubleshoot the spinning beach ball
===================
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. -
I just bought the new macbook that came out and already I keep running into problems. While safari is running, finder would sometimes freeze, as well as safari. sometimes force quit won't work as well. Is it a hardware problem? Is anyone else running into this problem???
I'm having a similar problem with my MacBook, I've had it for almost a year, working flawlessly with Tiger till a month ago when I installed Leopard. Since then and even after updating to 10.5.1 the machine freezes every 5 minutes or so no matte what you are doing in it or what programs are running, restarting or forcing the finder to restart doesn't really solve the problem. I've tried almost everything, closing all programs, closing bluetooth, closing airport, repairing permissions, repairing the disk, etc... Apple Hardware Test said the machine was OK and there isn't any log or process I can blame. activity monitor shows very low activity during this freeze periods. I just don't know what to do, the MacBook has rendered completely useless since I installed Leopard and I think I'm days away from restoring a disk image I kept before upgrading, the only problem with this is I will never know if the issue is solved with future upgrades. No other of my machines seems to be affected (MacMini Core Duo and G5 Dual 1.8 Ghz, both with Leopard as well).
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