My macbook pro has become slow over the last few weeks

Posting the log from EtreCheck below. Any tips to improve the machine will be greatly appreciated as I do not use this very often and stays mostly in my 12yearolds usage.
Hardware Information:
          MacBook Pro (Retina, Mid 2012)
          MacBook Pro - model: MacBookPro10,1
          1 2.3 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 1 day 6:15:48
Disk Information:
          APPLE SSD SM256E disk0 : (251 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 250.14 GB (126.59 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          TOSHIBA External USB 3.0 1 TB
                    pacs (disk2s1) /Volumes/pacs: 1 TB (887.84 GB free)
          Western Digital My Passport 0730 500.07 GB
                    UB1A (disk1s1) /Volumes/UB1A: 51.18 GB (46.88 GB free)
                    UB1B (disk1s2) /Volumes/UB1B: 448.89 GB (318.33 GB free)
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Configuration files:
          /etc/sysctl.conf - Exists
Kernel Extensions:
          com.wdc.driver.USB-64HP          (1.0.1)
          com.paragon-software.filesystems.ntfs          (263.1.11)
Problem System Launch Agents:
          [System] com.paragon.NTFS.notify.plist 3rd-Party support link
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.DesignScience.DSMTTool.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.paragon.updater.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
          [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
          [not loaded] homebrew.mxcl.postgresql.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          WDDriveUtilityHelper
          Slate
          Spectacle
Internet Plug-ins:
          Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          Zotero Connector: Version: 4.0.8
          DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          MacFUSE 3rd-Party support link
          Paragon NTFS for Mac ® OS X 3rd-Party support link
          Perian 3rd-Party support link
          Xmarks for Safari 3rd-Party support link
Old Applications:
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.5 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          MathType:          Version: 6.7e 12112800 - SDK 10.4 3rd-Party support link
                    /Applications/MathType 6/MathType.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              22%          WindowServer
              10%          Safari
               3%          EtreCheck
               2%          SystemUIServer
               2%          Dock
Top Processes by Memory:
          698 MB          WindowServer
          434 MB          java
          418 MB          Finder
          410 MB          firefox
          202 MB          Safari
Virtual Memory Information:
          932 MB          Free RAM
          3.59 GB          Active RAM
          2.13 GB          Inactive RAM
          1.09 GB          Wired RAM
          1.82 GB          Page-ins
          64 MB          Page-outs

When you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop. I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop. How do I do this?

I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)

Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
After that you can sync your voice memos to your computer as mentioned earlier.
If you want to archive your voice memos before you do anything with iTunes, you can use a 3rd party program such as PhoneView or Touch Copy.

I have a 1st Gen, MacBook Pro from 2006. For the last few years I've had to us my power adaptor as my battery no longer works. Now my power adaptor looks like it's coming to an end. Even though it's securely fitted, it often switches off.

I have a 1st Gen, MacBook Pro from 2006. For the last few years I've had to us my power adaptor as my battery no longer works, and shuts down after 30 seconds it. Now my power adaptor looks like it's coming to an end. Even though it's securely fitted, it often switches off.
I am planning on buying a new MacBook Pro later this year, but for the meantime I'm not sure if I should buy a new power adaptor, or if this is a problem with my MacBook Pro. Also does anyone know where I can buy a battery in the UK for 1st Gen MacBook Pro.

OWC has batteries for 1,1 generation MacBook Pros and they ship internationally - http://eshop.macsales.com/.
Your best bet for a power adapter is to get one from Apple. Third-party adapters just don't seem to be reliable (or safe). You can also buy a replacement battery directly from Apple, of course, but they're a bit more expensive.
Good luck,
Clinton

My Macbook Pro has become slow

10.6.7
Model Name:          MacBook Pro
Model Identifier:          MacBookPro4,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          800 MHz
Recently my Macbook Pro has become sort of lagging. The lagging is sort of intermittent, but is possibly becoming more frequent. Sometimes when I type, it takes a while to catch up and gives me the rainbow wheel mouse while this happens. I have been getting the rainbow wheel thing a lot lately due to lagging in typing or clicking a link and it takes (seemingly) forever to load (based on how fast it used to be). Sometimes when I scroll using the trackpad (my main method of scrolling), it takes a while to actually scroll. When I open a new tab, what should be my top sites sometimes is a distorted/pixelated picture of black or black and white or whatever was on the screen previously. I am also having a lot of flash problems: I'll be using the internet and then randomly the flash will just close and I'll get an apple pop-up saying that my flash program unexpectedly closed and I should send a report to apple. I refresh the page and the flash is working fine, but the closing will still randomly happen. I use my macbook pro mainly for internet use and microsoft office use since I am a student. This only started recently and I haven't used any microsoft office products since before this started so I have really just been using Safari (it's been a while since I've used firefox also). Therefore, I don't believe an application is causing this. As I am typing this, I ran a software update and found that 10.6.8 is available. I think I will hold off until I get a few responses on this discussion. This computer is JUST over three years (my extended warranty just ran out... of course).
Thank you for reading my post. I greatly appreciate any help I can receive.
Sam

Run ALL of the free OnyX maintainence and cleaning aspects and reboot.
Run OnyX > Verify > Preferences and write down any corrupt ones, move them to your trash and reboot
http://www.titanium.free.fr/
Check the status of your browser plug-ins here and update.
https://www.mozilla.com/en-US/plugincheck/
Use Firefox, it's faster and more secure browser with tons of great add-ons.
Use the free LibreOffice, it will read all your OfficeMac files, is better written than Microsoft's buggy stuff, more secure too.

My Macbook Pro has become slow and sometimes it hangs. How can I make it work fast and normal.

My Macbook Pro has become very slow and it sometimes hangs. How can I make it work faster and normal? I used Etrecheck and got the report below;
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 18:05:25 GMT+1
Hardware Information:
    MacBook Pro (13-inch, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro9,2
    1 2.5 GHz Intel Core i5 CPU: 2 cores
    4 GB RAM
Video Information:
    Intel HD Graphics 4000 - VRAM: (null)
        Color LCD 1280 x 800
System Software:
    OS X 10.9.3 (13D65) - Uptime: 0 days 1:50:52
Disk Information:
    APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted>: 209.7 MB
        Machintosh HD (disk0s2) / [Startup]: 499.25 GB (465.33 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Thunderbolt Information:
    Apple Inc. thunderbolt_bus
Gatekeeper:
    Mac App Store and identified developers
Launch Daemons:
    [loaded]    com.adobe.fpsaud.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
User Login Items:
    iTunesHelper
    Dr.Web Light
    Dropbox
Internet Plug-ins:
    SharePointBrowserPlugin: Version: 14.0.0 Support
    FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
    iGetter Extension: Version: 2.9.2
Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
    iGetter Plugin: Version: 2.9.2 Support
    iGetterScriptablePlugin: Version: 2.9.2 Support
3rd Party Preference Panes:
    Flash Player Support
Time Machine:
    Time Machine not configured!
Top Processes by CPU:
         4%    Dropbox
         3%    WindowServer
         0%    fontd
         0%    Microsoft Word
         0%    Microsoft Excel
Top Processes by Memory:
    242 MB    drwebd
    176 MB    Dropbox
    147 MB    Dr.Web Light
    86 MB    WindowServer
    82 MB    App Store
Virtual Memory Information:
    43 MB    Free RAM
    1.68 GB    Active RAM
    1.65 GB    Inactive RAM
    641 MB    Wired RAM
    421 MB    Page-ins
    0 B    Page-outs

Meli070,
uninstall Dr.Web Light.

Since installing Yosemite, my MacBook Pro has become slower. Is there any way to fix this problem?

Ever since I installed OS X Yosemite on my mid 2012 MacBook Pro, it has started becoming slower and slower and glitching out. Is there any way to fix this? Here is my diagnostics:
Problem description:
My Mac is rather slow. It started happening after I installed OS X Yosemite
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 7:32:23 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:36:19
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 496.14 GB (325.60 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) Support
/System/Library/Extensions
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) Support
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.AdobeCreativeCloud.plist Support
[not loaded] com.avast.userinit.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.paceap.eden.licensed.plist Support
[not loaded] org.eyebeam.SelfControl.plist Support
[loaded] PACESupport.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.avast.home.userinit.plist Support
[not loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
DirectorShockwave: Version: 12.0.6r147 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 20 Check version
User Internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
Adblock Plus
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      8% mds
      4% WindowServer
      0% fontd
      0% launchd
      0% com.avast.daemon
Top Processes by Memory: ℹ️
163 MB Safari
120 MB mds_stores
112 MB com.avast.daemon
86 MB Finder
64 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
398 MB Free RAM
1.75 GB Active RAM
1.19 GB Inactive RAM
753 MB Wired RAM
4.25 GB Page-ins
1 MB Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.FolderActions.folders com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.SafariNotificationAgent com.apple.usbmuxd com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 3627668074 1083382502 1274181950 1855907737 464843899 3694147963 1417519526 1233118628 2456546649 2806998573 2636415542 842973933 3301885676 891055588 998894468 695903914 1443423563 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' sub(/ :/,"");{ print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+$$//g;p ' '/\.appex\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e sysctl\ -n pluginkit );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|Roame|SMC:|suhel| VALI|ver-r|xpma' -o -o -k Sender fseventsd -k Message Req SL -o -k Sender Req launchd -k Message Req de: " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 38 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 39 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Macbook Pro has become slow

I had OS X Snow Leopard as the default installed OS X when I bought my Macbook Pro(15 Inch) in the fall of 2010. Since then I have been upgrading/updating the software as and when the App Store prompted me that the software update is available. I was very happy with the speed & overall working of my Macbook Pro. However since OS X Mavericks came, things started slowing down & now since I have upgraded to OS X Yosemite, now version being 10.10.2, speed is a thing of the past & my Mac is not just slow, but most apps hang midway. The processor is 2.4 GHz & Memory is 4GB 1067 MHz DDR3. Can anyone out there suggest if there is a way to make my Macbook as fast as before if not more? Also, if there is a way to :
a) instal a faster RAM & a bigger HD incase either of these or both are problem?
b) If reverting back to OS X Snow Leopard is possible? (I am aware this could be a remote possibility but still hoping).
I am based in India & no one here has a clue to trouble shoot Apple products let alone service them well. Any help from my American/European friends in the community will be much appreciated. Thanks a ton !!
Regards,
N.Vishwanath

OWC has great how to videos, look under the Support link at the top of their website. Upgrading RAM on the older MacBook Pros is very simple (be sure to get the tool set). Replacing the hard drive isn’t really complex either. I’m drawing a blank at the moment - I think the model you have requires that you remove some rails on the old drive and place them on the new hard drive.
At any rate, upgrading the RAM will improve your computer’s speed and the addition of an SSD will make the computer seem totally new. Both upgrades gave my 2009 MBP two more years of life and it now has a new totally happy owner.

Mid 2012 macbook pro has become slow and has a malware on it i can't locate

I have a Faux flash player Malware window pops up randomly, used bit defender and activity monitor to try to find it with no luck.
Im looking for a free way to fix that guy.
RAM also seems to always be heavily used even with little open and running, windows lag when switching between Chrome windows and often gets overloaded on Vectorworks 2013 now, If i can get the flash update thing taken care up I may upgrade to 2X 8gb RAM if that can't be figured out to expedite
(Activity Monitor currently shows 8gb physical mem with 7.97 used, wasn't a problem often before Yosemite)
Heres my Etrecheck
Problem description:
macbook pro 13” mid 2012 running slowly and has faux flash player update malware
EtreCheck version: 2.1.8 (121)
Report generated March 7, 2015 at 12:55:35 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 1035
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1920 x 1200
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: one day 0:49:42
Disk Information: ℹ️
    TOSHIBA MK7559GSXF disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 748.93 GB (297.62 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 749.30 GB Online
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Apple Inc. iPhone
    Apple Inc. FaceTime HD Camera (Built-in)
    Seagate FreeAgent Go 120.03 GB
        EFI (disk2s1) <not mounted> : 210 MB
        Untitled (disk2s2) /Volumes/Untitled : 119.69 GB (104.46 GB free)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
    [loaded]    com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
    [failed]    com.adobe.CS4ServiceManager.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.symantec.errorreporter-periodicagent.plist [Click for support]
    [running]    com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.ea.origin.ESHelper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [failed]    com.symantec.errorreporter-periodic.plist [Click for support]
    [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
    [failed]    com.symantec.liveupdate.daemon.plist [Click for support]
    [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]
    [running]    com.symantec.sharedsettings.plist [Click for support]
    [failed]    com.symantec.symdaemon.plist [Click for support] [Click for details]
User Launch Agents: ℹ️
    [failed]    com.facebook.videochat.[redacted].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    SpeechSynthesisServer    Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    Dropbox    Application Hidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
    Picasa: Version: 1.0 - SDK 10.4 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    Norton\nQuickMenu [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         3%    WindowServer
         3%    sysmond
         1%    DesktopServicesHelper
         1%    Safari
         0%    mds_stores
Top Processes by Memory: ℹ️
    369 MB    BitdefenderVirusScanner
    206 MB    iPhoto
    180 MB    Finder
    163 MB    WindowServer
    160 MB    softwareupdated
Virtual Memory Information: ℹ️
    376 MB    Free RAM
    4.13 GB    Active RAM
    2.77 GB    Inactive RAM
    1.12 GB    Wired RAM
    95.19 GB    Page-ins
    255 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 6, 2015, 07:10:16 PM    /Library/Logs/DiagnosticReports/SymDaemon_2015-03-06-191016_[redacted].crash
    Mar 6, 2015, 01:15:00 PM    /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-131500_[reda cted].cpu_resource.diag [Click for details]
    Mar 6, 2015, 08:00:36 AM    /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-080036_[reda cted].cpu_resource.diag [Click for details]
    Feb 27, 2015, 07:53:28 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-27-195328_[redacted].panic [Click for details]
    Mar 6, 2015, 12:02:22 PM    Self test - passed
    Mar 6, 2015, 11:18:09 AM    /Library/Logs/DiagnosticReports/BitdefenderVirusScanner_2015-03-06-111809_[reda cted].cpu_resource.diag [Click for details]

The update alerts are fake, and are intended to dupe you into installing malware or disclosing private information so that your identity can be stolen.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting more than one well-known website, such as Google, YouTube, or Facebook, then they may be the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker. It's possible, but less likely, that the DNS server used by your ISP has been attacked.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. If the fake update alerts stop, see below. Otherwise, ask for instructions.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
After resetting the router, quit the web browser and relaunch it while holding down the shift key. From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Do the equivalent if you use another browser. Open the Downloads folder and delete anything you don't recognize.
Then go through the router's initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Save the password in your keychain. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
Check the router manufacturer's website for a firmware update.
If you downloaded and installed what you thought was a software update, ask for instructions.

Hi I am experiencing issues with my mac , the colourful spinning ball is appearing all the time, more so when I am trying to view and upload images for editing . This has only happened in the last few weeks. Would really appreciate some advice please .

here is my Etre Report
EtreCheck version: 1.9.11 (43) - report generated 2 June 2014 17:21:48 BST
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.9 GHz Intel Core i7 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: (null)
System Software:
          OS X 10.9.3 (13D65) - Uptime: 0 days 1:56:33
Disk Information:
          APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (266.94 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.leapfrog.codeless.kext (2) Support
          [not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) Support
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.adobe.SwitchBoard.plist Support
          [loaded] com.leapfrog.connect.authdaemon.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist Support
          [running] com.leapfrog.connect.monitor.plist Support
User Login Items:
          iTunesHelper
          Dropbox
          LivedriveCore
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               3%          WindowServer
               1%          fontd
               0%          imagent
Top Processes by Memory:
          172 MB          Safari
          139 MB          iTunes
          82 MB          com.apple.WebKit.WebContent
          82 MB          Finder
          49 MB          mds_stores
Virtual Memory Information:
          4.12 GB          Free RAM
          1.46 GB          Active RAM
          1.73 GB          Inactive RAM
          703 MB          Wired RAM
          1.14 GB          Page-ins
          0 B          Page-outs

Rhunter22,
your EtreCheck report isn’t showing any obvious suspect. If you boot into Safe mode and log in, does your MacBook Pro behave similarly then?

Blob Storage seem a little slow over the last few days?

I have monitoring software front end and backend and both are showing slower than normal activity. Same occurred leading up to mass outage.
Azure storage is showing higher than normal latency for storage requests. Anyone else noticing this.
I'm also noticing it on some queries that I do which I know run in seconds and are taking longer than normal and yes nothing else is making them run slow.
Exact same thing occurred running up to the mass outage. Are Azure updating or heading towards another outage?
Damian

Hello DamoLucid,
1. Which region do you have your storage (blobs) deployed in?
As far as the dashboard information goes, there is no degradation or interruption in the storage services. You can refer to this link that will give you information on it:
http://azure.microsoft.com/en-us/status/#current
Since you are facing a performance degradation, I suggest that you enable monitoring onto your storage account and let us know the results.
You can refer to this link that will give you information on 'How To Monitor a Storage Account':
http://azure.microsoft.com/en-us/documentation/articles/storage-monitor-storage-account/
You can also refer to this link that will give you information on 'Microsoft Azure Storage Performance and Scalability Checklist':
http://azure.microsoft.com/en-us/documentation/articles/storage-performance-checklist/
Thanks,
Syed Irfan Hussain

Very poor 3g & 4g coverage for the last few weeks---why??

We have had VZW since cell coverage was available in north idaho, specifically zip 83841. Over the last few weeks, AT TIMES we need to go outdoor to talk, otherwise folks can't hear us. Then all of a sudden, we got a full 4 bars on EVDO & 1RX. 15 minutes later it drops to 0 bars on EVDO and 1 or 2 on 1RX. My VZW Hotspot 5510 only has 3 bars of 4g. For years we have had no problems now it's bad--or even worse than that.
Can someone point to a site or a phone number I can call to find out what is going on and report this major problem???
Thanks, Ron

To check on a service problem contact VZW tech support at 1800-988-0204. Mention the symptoms as you see them for your devices and ask if there are any issues in your area.
To better help you analyze the problem try using signal strength numbers like RSSI and perform a site survey of your area. You can also compare your RSSI numbers with a performance test from http://speedtest.net from your MiFi. The combined RSSI and stats from speedtest should help them evaluate your area and get a technician to check it out.
Site Survey:
http://3gstore.com/page/13_will_an_antenna_help_me.html
Be prepared to perform a SIM card reset or two while troubleshooting with VZW. Most of the time when dealing with performance problems a SIM card reset is the first line of defense. SIM cards are the pieces responsible for communicating with the towers in your area. Since you have two different devices able to reproduce the problem you should be able to move through the troubleshooting steps quickly.

Over the last few wks, i have lost several important file. Even the support team has not been able to recover them. Pls offer advice. I use microsoft office on my macbook pro, which is less than a year old.ce.

Over the last few wks, i have lost several important file. Even the support team has not been able to recover them. Pls offer advice. I use microsoft office on my macbook pro, which is less than a year old.

pklfromarlington wrote:
Bob, Hate to steal your thunder but am hooked to an external hard drive using Time Machine and er information is where it shoudl be. Yes, I have combed the files, used Finder and any other tools I know.
You did not steal my thunder. You asked for advice, I provided advice. I assumed that since you nor the "support team" could find your files that you did not have any backup. You should have told us you do regular backups. We have no way to know otherwise unless you tell us.

My MacBook pro has gradually slowed down to a halt since installing lion. The spooning rainbow is still going after an hour and it won't force quit. Anybody know what to do? Ps new to this! Thanks in advance.

My MacBook pro has gradually slowed down to a halt since installing lion. The spooning rainbow is still going after an hour and it won't force quit. Anybody know what to do? Ps new to this! Thanks in advance.

http://www.apple.com/support/macbookpro-videoissues/

Ever since moving to OS 10.9.x my MacBook Pro has operated slower than before the change. Today I accessed the "monitor" and there scrolling up on the screen was this: "2/18/14 6:38:56.524 PM Wormhole[267]: pathToFramework: /Users/jbrad723/Library/Wormhol

Ever since moving to OS 10.9.x my MacBook Pro has operated slower than before the change. Today I accessed the "monitor" and there scrolling up on the screen was this:
"2/18/14 6:38:56.524 PM Wormhole[267]: pathToFramework: /Users/jbrad723/Library/Wormhol
2/18/14 6:38:56.524 PM Wormhole[267]: pathToFramework: /Users/jbrad723/Library/Wormhole/Wormhole.app/Contents/Resources/GoBridgeDemon. app/Contents/Frameworks/OTiTransfer.framework
2/18/14 6:38:56.527 PM Wormhole[267]: updateState: 5
2/18/14 6:38:57.525 PM Wormhole[267]: pathToDemonBundle:/Users/jbrad723/Library/Wormhole/Wormhole.app/Contents/Resour ces/GoBridgeDemon.app
2/18/14 6:38:57.525 PM Wormhole[267]: pathToFramework: /Users/jbrad723/Library/Wormhole/Wormhole.app/Contents/Resources/GoBridgeDemon. app/Contents/Frameworks/OTiTransfer.framework"
What is this?

Looks like remote access software.
http://wormholeremote.com

My MacBook Pro has become very slow and I am unable to watch Netflix etc.

My MacBook Pro has become very slow and am unable to watch, for example, Netflix etc. due to constant streaming.
Suggestions welcome.

We need you Computer statistics to help solve issue http://www.etresoft.com/etrecheck

My macbook pro has become slow over the last few weeks

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