My macbook pro is running really slow after upgrade to Mavericks
my macbook pro is running really slow after upgrading to Mavericks....any ideas?
OS X Mavericks: If your Mac runs slowly
The above link is not very useful, so if it doesn't help read on.
There are many potential reasons that a Mac may be running slower than expected, but more information is required to begin troubleshooting, much more.
Back up your documents and everything else important to you before proceeding. It is premature to conclude your hard disk is failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.
Similar Messages
-
I am running very slowly after upgrading to ver 10.9.1 on my macbook pro. Can anyone help me to solve this problem. I am including the results from running Etresoft.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Passport 071A 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.kodak.aio.kcpconnector.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sonos.smbbump.plist
Launch Agents:
[loaded] com.kodak.BonjourAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.kodak.KODAK AiO Firmware Updater.plist
[loaded] com.kodak.KODAK AiO Software Updater.plist
[loaded] com.kodak.StatisticCollection.plist
[loaded] com.spotify.webhelper.plist
[loaded] uk.co.markallan.clamxav.freshclam.plist
User Login Items:
Monitor
ScanSnap Manager
Evernote
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.3.8.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
Silverlight: Version: 4.0.51204.0
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
Bad Fonts:
None
Old applications:
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/jimschindler/Downloads/Install Spotify.app
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Registration: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/Registration.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.124.ga3559d86 - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.17 GB
Total number of backups: 85
Oldest backup: 2013-02-13 18:40:47 +0000
Last backup: 2013-12-31 17:59:26 +0000
Size of backup disk: Adequate
Backup size 931.17 GB > (Disk used 277.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
29% Mail
3% WindowServer
2% mtmd
1% EtreCheck
0% NETGEARGenieDaemon
Top Processes by Memory:
410 MB mds_stores
238 MB Evernote
229 MB Mail
147 MB iBank
123 MB WindowServer
Virtual Memory Statistics:
3.36 GB Free RAM
2.92 GB Active RAM
621 MB Inactive RAM
1.11 GB Wired RAM
1.67 GB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBook Pro is running really slow - how can I fix it?
my MacBook Pro is running really slow - how can I fix it?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion/Mountain Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion/Mountain Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
My Macbook Pro is running really slow - anyone got any ideas?
chuanist wrote:
FWIW: I just looked over a friend's daughter's 2010 MacBook Pro unibody (2.66ghz) that was slow as molasses in Winter. She has been using it for her work at U.C. Berkeley for three months. After running Mac Janitor I repaired permissions with Disk Utility and there were thousands of files that needed to be re-set. After that it ran the way it should.
I was pretty surprised because when I repair permissions on my Mac Pro tower practically nothing gets changed.
http://support.apple.com/kb/TS1448 -
Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
My MacBook Pro is running very slow after update to Yosemite
My Macbook pro is running extremely slow after updating to Yosemite. What can I do to solve this problem?
EtreCheck version: 2.1.1 (104)
Report generated 8. dec. 2014 kl. 20.05.45 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:2:9
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (195.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Program (/Applications/Dropbox.app)
Spotify Program (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Support]
ViewRightWebPlayer: Version: 2.3.0.4 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% mds
11% WindowServer
0% fontd
0% AppleSpell
0% Dropbox
Top Processes by Memory: ℹ️
228 MB com.apple.WebKit.WebContent
193 MB Safari
112 MB softwareupdated
107 MB Microsoft Word
94 MB Preview
Virtual Memory Information: ℹ️
617 MB Free RAM
1.82 GB Active RAM
869 MB Inactive RAM
724 MB Wired RAM
2.67 GB Page-ins
74 KB Page-outs
Diagnostics Information: ℹ️
Dec 8, 2014, 04:04:13 PM Self test - passed -
My Macbook Pro started running really slow
This week my Macbook Pro started running super slow, taking ages to open programs and giving me the color wheel alllll the time. I've never had problems like this before! I'm not running many applications or doing anything unusual but it's just running extra slow. Once or twice it has also totally gone to sleep while I was in the middle of using it, and I had to wake it back up. It has also been getting really hot and the battery life seems worse...! This is all new, I'm using my computer just as I always have but it suddenly has issues.
The only thing it has been doing for a while is sometimes the screen will go blue - this either corrects itself within a few seconds or if I close my Macbook and then reopen it, the screen is back to normal. This is very rare though and I don't know if it's related to the slowness problem.
What can I do to fix this??
Mac OS X 10.6.8
2 GHz Intel Core i7
4 GB 133 MHz DDR3
I just ran EtreCheck -
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6490M - VRAM: 256 MB
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 1 day 3:59:13
Disk Information:
Hitachi HTS725050A9A362 disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (235.1 GB free)
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.3f1)
com.paceap.kext.pacesupport.snowleopard (5.7.2)
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Daemons:
[System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
[System] com.m-audio.mobilepremkii.helper.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Flux
iTunesHelper
RescueTime
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 3rd-Party support link
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.1 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Growl 3rd-Party support link
M-AudioFastTrack 3rd-Party support link
M-Audio MobilePre 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
7% firefox
3% WindowServer
3% EtreCheck
2% hidd
0% coreservicesd
Top Processes by Memory:
397 MB firefox
106 MB mds
82 MB WindowServer
82 MB Mail
49 MB quicklookd
Virtual Memory Information:
1.04 GB Free RAM
1.04 GB Active RAM
1.03 GB Inactive RAM
907 MB Wired RAM
467 MB Page-ins
0 B Page-outsThe startup drive is failing, or there is some other internal hardware fault. The "etrecheck" output is irrelevant.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
My MacBook Pro is running really slow.
Hey. My MBP has been running very slow for some time, and its becoming very frustrating. Straight after I start it up it starts running slow...I have 'Memory Clean' (not sure whether this is helpful or not) and as soon as i my Macbook loads it tells me i have less than 25MB of RAM available, so i have to use the clean memory function, yet this doesn't really seem to release much RAM.
Here is my EtreCheck report:
EtreCheck version: 1.9.12 (48)
Report generated 6 August 2014 16:20:33 BST
Hardware Information:
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 10:38:48
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (184.08 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[loaded] com.logmein.hamachi (1.0) Support
[loaded] com.metakine.handsoff.driver (2.1.4 - SDK 10.6) Support
Startup Items:
ProTec6b: Path: /Library/StartupItems/ProTec6b
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.logmein.hamachi.plist Support
[running] com.metakine.handsoff.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.avast.userinit.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[running] com.logmein.hamachimb.plist Support
[running] com.metakine.handsoff.agent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.avast.home.userinit.plist Support
User Login Items:
AdobeResourceSynchronizer
Caffeine
Dropbox
Canon IJ Network Scanner Selector EX
Wondershare Helper Compact
Internet Plug-ins:
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
EPPEX Plugin: Version: 3.0.5.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
avast! Online Security: Version: 9.0.2022.120
1Password: Version: 4.2.4
Quidco Cashback Reminder: Version: 2.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 293.52 GB
Destinations:
STAPLES [Local]
Total size: 931.16 GB
Total number of backups: 49
Oldest backup: 2011-08-24 22:37:44 +0000
Last backup: 2014-07-16 20:28:10 +0000
Size of backup disk: Adequate
Backup size 931.16 GB > (Disk used 293.52 GB X 3)
T-M [Local] (Last used)
Total size: 931.32 GB
Total number of backups: 18
Oldest backup: 2014-01-02 05:43:13 +0000
Last backup: 2014-08-05 13:05:06 +0000
Size of backup disk: Adequate
Backup size 931.32 GB > (Disk used 293.52 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
20% Mail
2% WindowServer
2% Safari
1% Terminal
1% com.avast.daemon
Top Processes by Memory:
193 MB Safari
147 MB Mail
53 MB com.apple.WebKit.WebContent
44 MB WindowServer
33 MB com.avast.daemon
Virtual Memory Information:
597 MB Free RAM
1.33 GB Active RAM
200 MB Inactive RAM
1022 MB Wired RAM
1006 MB Page-ins
36 MB Page-outs
Also when copying the following into the 'Command' utility...
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
...(based on the advice of another user - Linc Davis - from a previous thread). I get the following message appear in a new TextEdit window...
..."Aug 4 16:05:30 [***MY NAME***] kernel[0] <Debug>: nspace-handler-unblock: did not find token 638"...
...which apparently should appear blank.
Please any help would be greatly appreciated. If you need any more info please just ask . Thanks.My Macbook Pro is running slow, can you check why is it running slow?
Problem description:
running slow
EtreCheck version: 2.0.11 (98)
Report generated November 29, 2014 at 9:25:52 AM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:19:9
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (389.34 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.mice.driver.PS3Controller (1.0.0d1) Support
[not loaded] com.simtech.driver.MACUSBDriver (1 - SDK 10.6) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.codecm.uploader.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.linotype.FontFolderProtector.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Steam Application (/Users/[redacted]/.Trash/Steam.app)
FontExplorerXAutoload ApplicationHidden (/Users/[redacted]/Library/Application Support/Linotype/FontExplorer X/FontExplorerXAutoload.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
delete_snrt Application (/usr/local/stanford/snsr/SUNetReg.app/Contents/Resources/delete_snrt.app)
Guidance Application (/Applications/Guidance.app)
ewcdmaService Application (/Users/[redacted]/.Trash/Smartfren connex UI.app/Contents/PlugIn/ewcdmaService.app)
Dropbox Application (/Applications/Backup Apps/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
SugarSync Manager Application (/Applications/SugarSync Manager.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.2.0 Support
Unity Web Player: Version: UnityPlayer version 4.1.3f3 Support
Silverlight: Version: 4.0.60531.0 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions: ℹ️
codec-M
Slick Savings
GMail Counter
Ebay Shopping Assistant
Amazon Shopping Assistant
newsriver
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
0% Guidance
0% Google Chrome
0% askpermissiond
Top Processes by Memory: ℹ️
172 MB spindump
163 MB mds_stores
146 MB Google Chrome
120 MB Spotify
115 MB Google Chrome Helper
Virtual Memory Information: ℹ️
4.26 GB Free RAM
2.15 GB Active RAM
840 MB Inactive RAM
1.34 GB Wired RAM
1.63 GB Page-ins
29 KB Page-outs -
My Macbook Pro is running really slow and programs keep crashing
I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
Thanks a lot
EtreCheck version: 2.1.8 (121)
Report generated 17 April 2015 08:02:01 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 155
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
JMicron Samsung S2 Portable 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
/Library/Extensions/tap.kext
[not loaded] foo.tap (1.0) [Click for support]
/Library/Extensions/tun.kext
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
Startup Items: ℹ️
tap: Path: /System/Library/StartupItems/tap
tun: Path: /System/Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.logmein.hamachimb.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[failed] com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.hamachix.tuncfgd.plist [Click for support]
[running] com.logmein.hamachi.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[failed] com.rim.BBDaemon.plist [Click for support] [Click for details]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Spotify Application Hidden (/Applications/Spotify.app)
BlackBerry Device Manager UNKNOWN Hidden (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
WebRank SEO
Audio Plug-ins: ℹ️
EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
VLC Streamer [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 254.45 GB
Destinations:
SAMSUNG [Local]
Total size: 999.86 GB
Total number of backups: 36
Oldest backup: 2012-04-09 11:47:32 +0000
Last backup: 2015-02-05 20:06:09 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
4% Safari
1% Skype
0% Dropbox
0% rapportd
Top Processes by Memory: ℹ️
241 MB Skype
206 MB Safari
172 MB Spotify
129 MB mds_stores
120 MB Finder
Virtual Memory Information: ℹ️
2.49 GB Free RAM
4.03 GB Active RAM
844 MB Inactive RAM
1.23 GB Wired RAM
2.80 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 07:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
Apr 17, 2015, 07:42:57 AM Self test - passed
Apr 16, 2015, 10:33:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
Apr 16, 2015, 08:07:28 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
Apr 14, 2015, 07:13:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-04-14-191357_[redacted].crashLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
MacBook Pro suddenly runs really slow
I have a mid-2012 13" non-retina macbook pro that I bought September 22, 2013 and Friday it started running really slow, like it takes 5 minutes for it to startup and two minutes to log in. I opened up the console and I get all these errors and I've reset the SMC and PRAM and I've also restored from time capsule backup and still no use. What do I do? I don't care if I have to wipe my hard drive since all my stuff is backed up to iCloud and my Time Capsule. Here's what comes up in the console: 4/6/14 12:03:54.000 PM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff801e1fd000
4/6/14 12:03:43.189 PM awacsd[63]: InnerStore GetWakeInfoForZone: no external port for 1980574548.members.btmm.icloud.com.
And they're a continuous string of errors. I've also performed a disk utility and nothing came up in red.Well you're helpful lol. I contacted them twice and they weren't of much help. I found out what was causing the issue. I had the program MacFanControl installed and when I went to uninstall it, I just dragged it to the trash can and emptied it. I went to the website where I got it and followed the instructions on how to remove it and now its running like it did before.
-
My macbook pro is running really slow, is it the memory?
I'm using a Mac OS X, version 10.7.5, and my storage has 277 gb free left out of 500gb. What should i do to make my macbook run faster? It's running really slow, (even my itunes lags when playing a song). Please help, thank you!
You could try permission repair.
http://support.apple.com/kb/HT1452
You could also try PRAM reset
http://support.apple.com/kb/HT1379
If those two don't work go to Apps>Utilites>Activity Monitor and look at your processes. At the top click where it says my processes and change it to All Processes. Look and see if there is anything that is eating up an abnormal amount of memory. -
Macbok is running really slow i have rest it back to factory yet its still really slow and creating alot of noise ? i dont know what to do at this momment
How large is your hard drive and how much hard drive space do you have left?
It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. -
Macbook Pro is running really slow
Hey...I have a Macbook Pro that I bought in August and today it just started randomly running very slow. I have never had the problem before, and it started around midday today after I came back from using it in class. A couple of things I should note:
1) when it started happenening, I had only 6 GB of my 60 GB Harddrive. I deleted 9 GB to bring it up to 15 GB and I restarted the computer. Multiple times. This did nothing.
2) opening finder goes really slowly, and it takes a long time to access my "movies" section in particular. but this isn't nearly my largest section...music is.
3) sherlock, safari, and ichat are all very slow and they are the only 3 programs that I am running.
4) I have used an adware finder called MacScan and that didn't do much at all.
Does anybody have a suggestion to help me out?
also:
5. I haven't dropped it.
6. It just sits on my desk most of the time and doesn't get too hot. Yesterday I brought it to class (doesn't happen often) and I was very careful with it.
Here is a summary of the tests i ran:
The hardware test, done be resetting and holding D, found no problems. I ran both the normal and extensive tests.
The disk utility that was found by resetting the computer and holding C was not run because I got to a screen that set "preparing to install Mac OSX" and in order to not lose my files, I shut down the computer and started up.
I ran the disk utility that can be found with sherlock and got this. It said all permissions repaired, but the computer is still runnning slow:
[Quote]:
Mar 6 06:16:56: Disk Utility started.
Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc, should be 0, owner is 501
Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc, should be -rw-rw-r-- , they are -rw-r--r--
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources/Flash Player.rsrc
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Resources
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents
User differs on ./Library/Internet Plug-Ins/Flash Player.plugin, should be 0, owner is 501
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin
Permissions differ on ./Library/Preferences/com.apple.xgrid.agent.plist, should be -rw-rw-r-- , they are -rw-r--r--
Owner and group corrected on ./Library/Preferences/com.apple.xgrid.agent.plist
Permissions corrected on ./Library/Preferences/com.apple.xgrid.agent.plist
Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
Owner and group corrected on ./private/var/log/secure.log
Permissions corrected on ./private/var/log/secure.log
Permissions repair complete
Permissions differ on ./usr/standalone/i386/boot.efi, should be -r-xr-xr-x , they are -r--r--r--
Owner and group corrected on ./usr/standalone/i386/boot.efi
Permissions corrected on ./usr/standalone/i386/boot.efi
The privileges have been verified or repaired on the selected volume
Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions repair complete
The privileges have been verified or repaired on the selected volume[/quote]The problem with getting this low in free space is often not the fact you're this low but the damage that gets done due to fragmentation. Even by deleting 9GB you probably haven't helped matter as that would have been freed up all over the place in lots of small pieces.
If you have a cloning tool and an available external, bootable hard drive, then you might want to clone your system to the external drive, boot from the external, erase your internal drive and then clone back to your internal drive. This will fix your fragmentation issues is it's the cause of the slowness.
Before doing that, does booting using a Safe Mode boot…
http://docs.info.apple.com/article.html?artnum=107393
… help? -
Please help our macbook pro is running very slow after recent update.
After updating a few months ago our macbook that was faultless before is running very slow,
when typing the beachball spins for ages before it appears ect
didn't do any backups or use time machine so i have no idea what to do.
ThanksEtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 21:26:59 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:26:25
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (411.49 GB free)
Encrypted AES-XTS Unlocked Failed
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.7) [Support]
Problem System Launch Agents: ℹ️
[invalid?] com.VTech.AgentMonitor.plist [Support]
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.iobit.AMCDaemon.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[invalid?] com.iobit.AMCUpdate.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
[not loaded] com.user.UninstallAD.plist [Support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MenuTab for Facebook UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
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