My macbook pro retina just crashed
my macbook pro retina just crashed and i had to use safe boot to report this, please i want to know what the message that came with it meant, and if something is wrong inside ..
Anonymous UUID: 4EBB583B-4640-14A1-3D94-B292D0C34D7B
Fri Jan 24 13:38:48 2014
panic(cpu 0 caller 0xffffff8004cdc19e): Kernel trap at 0xffffff7f868e7fff, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000714d000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000003, RCX: 0xffffff8018361580, RDX: 0xffffff80f51db994
RSP: 0xffffff80f51db948, RBP: 0xffffff80f51db970, RSI: 0x0000000000000000, RDI: 0xffffff8018294900
R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0xffffff80f51db5f0, R11: 0xffffffffffffffff
R12: 0xffffff80181c1000, R13: 0x0000000000000001, R14: 0x0000000000000000, R15: 0xffffff8018294900
RFL: 0x0000000000010202, RIP: 0xffffff7f868e7fff, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f51db5d0 : 0xffffff8004c22f69
0xffffff80f51db650 : 0xffffff8004cdc19e
0xffffff80f51db820 : 0xffffff8004cf3606
0xffffff80f51db840 : 0xffffff7f868e7fff
0xffffff80f51db970 : 0xffffff7f868bd6f7
0xffffff80f51db9c0 : 0xffffff7f868d3504
0xffffff80f51dba00 : 0xffffff7f868b98f3
0xffffff80f51dba60 : 0xffffff7f868d2773
0xffffff80f51dba80 : 0xffffff7f86173adc
0xffffff80f51dbab0 : 0xffffff7f868b90e3
0xffffff80f51dbae0 : 0xffffff7f86173a20
0xffffff80f51dbb10 : 0xffffff7f868aebe9
0xffffff80f51dbb50 : 0xffffff7f868af8ce
0xffffff80f51dbb90 : 0xffffff7f868aa87e
0xffffff80f51dbcf0 : 0xffffff7f868aa5e9
0xffffff80f51dbd10 : 0xffffff80050ae4b3
0xffffff80f51dbd70 : 0xffffff7f868aa5aa
0xffffff80f51dbd90 : 0xffffff7f86171bcb
0xffffff80f51dbdc0 : 0xffffff7f868ac29b
0xffffff80f51dbee0 : 0xffffff7f868abf12
0xffffff80f51dbf50 : 0xffffff80050ac9ae
0xffffff80f51dbf90 : 0xffffff7f868ac02c
0xffffff80f51dbfb0 : 0xffffff8004cd6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f8616e000->0xffffff7f8619cfff
dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f8615d000
com.apple.driver.AppleHDA(2.5.3f1)[775CEA81-5417-3022-B435-5FCC9DE71BE4]@0xffff ff7f868a3000->0xffffff7f86931fff
dependency: com.apple.driver.AppleHDAController(2.5.3fc1)[D247C45C-1B46-3C80-97BD-509C22475 D8C]@0xffffff7f86787000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f85b8f000
dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f8616e000
dependency: com.apple.iokit.IOHDAFamily(2.5.3fc1)[C584694D-26C7-3314-AFE8-BF8EE5B16776]@0xf fffff7f86750000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85b4c000
dependency: com.apple.driver.DspFuncLib(2.5.3fc1)[94D57453-CC6B-342C-BE82-00600D38E5DE]@0xf fffff7f867d0000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
System uptime in nanoseconds: 4615562375
last loaded kext at 4457784425: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f86152000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
It's not just Chrome. Something is seriously wrong with these new Macbooks. It's all over the web.
My story:
Tons of apps were crashing left and right: Evernote, Reminders, Pages, etc. What's worse, the computer had multiple kernel panics in the first week of purchase, none of which could be attributed to Chrome, Skype, or any of that nonsense. When I ran the Apple hardware test, everything came up fine. Took the computer to the Genius Bar, who recommended that I erase and reinstall. I did that, and I just experienced another crash today. I was in Pages, and the entire computer froze, although I could move my cursor.
Put simply, I dropped almost four thosuand dollars on what should be the best computer on the planet, but is actually a piece of crap.
I only wish I knew whether it was hardware or software, so that I could actually fix the problem.
Either way, I severely doubt I will purchase another Apple computer.
Similar Messages
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Macbook pro retina keeps crashing
Hi, I purchase the new macbook pro retina this summer. Since few weeks now it keeps crashing over and over, particularly when it is on screen saver mode (for ex. during lunch time, or when I leave my desk for long time). Here is one of many reports that I had:
Please help, it is my first mac and I just dont know what to do..
Thanks
Marie-Andrée
Interval Since Last Panic Report: 38303 sec
Panics Since Last Report: 3
Anonymous UUID: F0C6E273-B904-4C93-96E4-C7ABA07D69FE
Wed Oct 17 16:00:23 2012
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e20267, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80d4294a38, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff7f81ebf520, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000008
RSP: 0xffffff8106ebbc80, RBP: 0xffffff8106ebbcb0, RSI: 0xffffff8015952800, RDI: 0xffffff80d3a78000
R8: 0x0000000000000000, R9: 0xffffff8021d15000, R10: 0x000000000000007c, R11: 0x0000000000083d60
R12: 0xffffff80d3a78270, R13: 0xffffff80d428c000, R14: 0xffffff8015952800, R15: 0xffffff80d3a78000
RFL: 0x0000000000010286, RIP: 0xffffff7f81e20267, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80d4294a38, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8106ebb930 : 0xffffff8000220792
0xffffff8106ebb9b0 : 0xffffff80002c4794
0xffffff8106ebbb60 : 0xffffff80002da55d
0xffffff8106ebbb80 : 0xffffff7f81e20267
0xffffff8106ebbcb0 : 0xffffff7f81e1fab3
0xffffff8106ebbce0 : 0xffffff7f81e1fdf5
0xffffff8106ebbd10 : 0xffffff7f80861832
0xffffff8106ebbd50 : 0xffffff7f80893528
0xffffff8106ebbdc0 : 0xffffff7f80893d9f
0xffffff8106ebbe20 : 0xffffff7f808654c5
0xffffff8106ebbe60 : 0xffffff7f80865628
0xffffff8106ebbe90 : 0xffffff7f80868fd7
0xffffff8106ebbef0 : 0xffffff800063d4d6
0xffffff8106ebbf30 : 0xffffff800063c250
0xffffff8106ebbf70 : 0xffffff800063c0f4
0xffffff8106ebbfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000->0xffffff7f808a0fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e1d0 00->0xffffff7f81edffff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 a1000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 11789545851692
last loaded kext at 1166823769288: com.apple.driver.AppleBluetoothHIDKeyboard 160.7 (addr 0xffffff7f807ca000, size 20480)
last unloaded kext at 191900317684: com.apple.iokit.IOEthernetAVBController 1.0.1b1 (addr 0xffffff7f81921000, size 20480)
loaded kexts:
com.mcafee.kext.Virex 1.1.0d1
at.obdev.nke.LittleSnitch 3854
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 7.3.2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f32
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8Places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
This place is workstation users.,
You want Lion and you want to troubleshoot extensions, drivers, safe boot, clean install maybe.
You can try Apple Hardware Test too.
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
Recovery Mode
http://support.apple.com/kb/HT4718
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems: Isolating an issue by using another user account
Identifying resource hogs and other tips: Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode": Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems: Apple Hardware Test
General Mac maintenance: Tips to keep your Mac in top form
>> See you got a more focused answer. -
MacBook Pro Retina 13" crash quitting all apps including Finder
Hello everyone,
Below is the crash log I am getting with what seems to be a display issue on my MBP 13" retina (late 2012).
I first noticed the problem when emails failed to display in the Apple Mail message preview pane (below the message list, as seen in Classic Layout mode). Opening these non-previewing messages, some of them would still fail to display. Double-clicking the empty display area routinely prompts a crash which forces all open applications to relaunch, including finder, preceded by the Macromedia style twirly that one usually sees on shut-down.
Any help would be much appreciated!
==========================================
Process: WindowServer [159]
Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: 332
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 88
Date/Time: 2013-06-14 11:37:48.469 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (height <= INT_MAX), function CGRegionGetBoundingBox, file Regions/CGRegion.c, line 402.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00000001118b7212 __pthread_kill + 10
1 libsystem_c.dylib 0x0000000111743b54 pthread_kill + 90
2 libsystem_c.dylib 0x0000000111787dce abort + 143
3 libsystem_c.dylib 0x0000000111788e2a __assert_rtn + 146
4 com.apple.CoreGraphics 0x000000010fdfcf82 CGRegionGetBoundingBox + 424
5 com.apple.CoreGraphics 0x000000010fff1137 update_tracking_bnds + 298
6 com.apple.CoreGraphics 0x000000010fff0f34 CGXAddTrackingArea + 414
7 com.apple.CoreGraphics 0x00000001100a3eb9 _CGXAddTrackingAreaInline + 213
8 com.apple.CoreGraphics 0x000000011012a45e _XAddTrackingAreaInline + 122
9 com.apple.CoreGraphics 0x000000011012e74c CGXServices_server + 108
10 com.apple.CoreGraphics 0x00000001100ee163 __connectionHandler_block_invoke_0 + 17
11 com.apple.CoreGraphics 0x0000000110299404 CGXHandleMessage + 94
12 com.apple.CoreGraphics 0x00000001100eaf75 connectionHandler + 137
13 com.apple.CoreGraphics 0x000000010feaf6b3 post_port_data + 174
14 com.apple.CoreGraphics 0x000000010feae2c7 CGXRunOneServicesPass + 1067
15 com.apple.CoreGraphics 0x000000010feae722 CGXServer + 1000
16 WindowServer 0x000000010f9b6f41 main + 9
17 libdyld.dylib 0x00000001116e07e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001118b7d16 kevent + 10
1 libdispatch.dylib 0x00000001116a7dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00000001116a79ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00000001118b5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001118b4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010f9f3233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010f9f8916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010f9f80e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x000000010fa06dd1 CFRunLoopRun + 97
6 com.apple.CoreGraphics 0x000000010ffe2fe3 eventThread + 379
7 libsystem_c.dylib 0x00000001117427a2 _pthread_start + 327
8 libsystem_c.dylib 0x000000011172f1e1 thread_start + 13
Thread 3:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00000001118b5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001118b4c42 mach_msg + 70
2 com.apple.QuartzCore 0x0000000125e7517b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x0000000125ef9dc6 thread_fun + 25
4 libsystem_c.dylib 0x00000001117427a2 _pthread_start + 327
5 libsystem_c.dylib 0x000000011172f1e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff502392b8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff502392e0 rsp: 0x00007fff502392b8
r8: 0x0000000111803278 r9: 0x0000000000000192 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00000001106ce073 r13: 0x00000001106ce034 r14: 0x0000000111804180 r15: 0x00000001106cde5f
rip: 0x00000001118b7212 rfl: 0x0000000000000206 cr2: 0x0000000114377000
Logical CPU: 0
Binary Images:
0x10f9b6000 - 0x10f9b6fff WindowServer (332) <784F82E2-48EC-3635-8CBE-DF3E76D774A0> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
0x10f9bd000 - 0x10f9bdfff com.apple.ApplicationServices (45 - 45) <5302CC85-D534-3FE5-9E56-CA16762177F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10f9c3000 - 0x10fbadff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10fd12000 - 0x10fd80ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10fdb5000 - 0x10fdb6ff7 libSystem.B.dylib (169.3) <EFACA0C5-1AC6-3F93-9E02-147D4B0A0112> /usr/lib/libSystem.B.dylib
0x10fdbe000 - 0x10fdbffff com.apple.driver.IOAccelerator2D (74.5.1 - 74.5.1) <6BD5D5A3-A840-3CF8-A440-264E01F58110> /System/Library/Extensions/IOAccelerator2D.plugin/Contents/MacOS/IOAccelerator2 D
0x10fdc3000 - 0x1107534af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x11085d000 - 0x11092fff7 com.apple.CoreText (260.0 - 275.16) <990F3C7D-EEF1-33C4-99D6-8E81C96ED3E3> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x110994000 - 0x110aadfff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x110b0f000 - 0x110b0ffff com.apple.CoreServices (57 - 57) <45F1466A-8264-3BB7-B0EC-E5E5BFBED143> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x110b13000 - 0x110b93ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <AFDC05E6-F842-33D9-9379-81DF26E510CA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x110bc3000 - 0x110c80ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <73BE495D-8985-3B88-A7D0-23DF0CB50304> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x110ccb000 - 0x110d21fff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x110d5a000 - 0x110d6dff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <023D909C-3AFA-3438-88EB-05D0BDA5AFFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x110d7b000 - 0x110dd5fff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x110e04000 - 0x110e43ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x110e5f000 - 0x110e73fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x110e88000 - 0x110e9aff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x110ea4000 - 0x110eb7ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x110ec4000 - 0x1110c4fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x11116b000 - 0x11116ffff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x111178000 - 0x111449ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x111581000 - 0x1115eafff libstdc++.6.dylib (56) <08A26E98-26A7-3A23-A594-01EF923BA123> /usr/lib/libstdc++.6.dylib
0x11164f000 - 0x111651fff libCVMSPluginSupport.dylib (8.9.2) <EF1192AC-3357-3A0B-BFAF-6594D7737892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x111656000 - 0x11165bfff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x111663000 - 0x111671fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x111685000 - 0x11168afff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x111695000 - 0x11169cfff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x1116a3000 - 0x1116b8ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x1116d1000 - 0x1116d2ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x1116de000 - 0x1116e1ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x1116ee000 - 0x1116eefff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x1116f3000 - 0x1116fbfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x111704000 - 0x11170afff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x111716000 - 0x111718fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x11171d000 - 0x11171eff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x111728000 - 0x111729fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x11172e000 - 0x1117faff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x11183d000 - 0x111845ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x111852000 - 0x111888ff7 libsystem_info.dylib (406.17) <C9BA1024-043C-3BD5-908F-AF709E05DEE4> /usr/lib/system/libsystem_info.dylib
0x1118a5000 - 0x1118c0ff7 libsystem_kernel.dylib (2050.24.15) <A9F97289-7985-31D6-AF89-151830684461> /usr/lib/system/libsystem_kernel.dylib
0x1118d9000 - 0x111907ff7 libsystem_m.dylib (3022.6) <11B6081D-6212-3EAB-9975-BED6234BD6A5> /usr/lib/system/libsystem_m.dylib
0x111913000 - 0x111921ff7 libsystem_network.dylib (77.10) <2AAA67A1-525E-38F0-8028-1D2B64716611> /usr/lib/system/libsystem_network.dylib
0x11192e000 - 0x111939fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x111942000 - 0x111943ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x11194c000 - 0x11194eff7 libunc.dylib (25) <2FDC94A7-3039-3680-85F3-2164E63B464D> /usr/lib/system/libunc.dylib
0x111959000 - 0x11195fff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x111968000 - 0x11198aff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x1119a3000 - 0x1119f2ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x111a03000 - 0x111b1b92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x111b41000 - 0x111b8dff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x111baa000 - 0x111bcfff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
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0x111cc2000 - 0x111cc3fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
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0x111f1f000 - 0x112236ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x1122b5000 - 0x112336fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x11238d000 - 0x112433ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x11249a000 - 0x112527ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <54A8069C-E497-3B07-BEA7-D3BC9DB5B649> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x11256d000 - 0x1125ccfff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x1125f9000 - 0x1126aafff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x1126fe000 - 0x11272fff7 com.apple.DictionaryServices (1.2 - 184.4) <2EC80C71-263E-3D63-B461-6351C876C50D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x112752000 - 0x1127a3ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1127d4000 - 0x1128d1fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
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0x112a45000 - 0x112a45fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x112a4b000 - 0x112a58fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x112a5e000 - 0x112a64fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x112a6e000 - 0x112a75fff com.apple.NetFS (5.0 - 4.0) <195D8EC9-72BB-3E04-A64D-E1A89B4850C1> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x112a7c000 - 0x112a89ff7 com.apple.NetAuth (4.0 - 4.0) <A4A21A2F-B26A-3DC9-95E4-DAFA43A4A2C3> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x112a97000 - 0x112b04ff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x112b43000 - 0x112b47ff7 com.apple.TCC (1.0 - 1) <76A86876-2280-3849-8478-450E1A8C0E01> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x112b53000 - 0x112eb2fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1130db000 - 0x1130dcfff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x1130e3000 - 0x113104ff7 libCRFSuite.dylib (33) <B49DA255-A4D9-33AF-95AB-B319570CDF7B> /usr/lib/libCRFSuite.dylib
0x113112000 - 0x113129fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x113133000 - 0x11314afff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x113169000 - 0x113194fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x1131a4000 - 0x1131a4fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x1131ad000 - 0x1132b8fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x11331b000 - 0x11336aff7 libFontRegistry.dylib (100) <F7EC0287-58E4-3ABE-A45E-B105A68EA76E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x113392000 - 0x11352dfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x113554000 - 0x113554fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x11355b000 - 0x1135c3fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1135d2000 - 0x11366cfff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x113679000 - 0x113a70fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x113ad9000 - 0x113c5ffff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x113c93000 - 0x113cbbfff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x113cc6000 - 0x113d1bff7 libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x113d28000 - 0x113d48fff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x113d53000 - 0x113d57fff libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x113d5e000 - 0x113e60fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x113e8d000 - 0x113e90fff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x113e9b000 - 0x113edffff libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
0x113ef5000 - 0x113f17ff7 com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x113f32000 - 0x113f6cff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x113f91000 - 0x113fb0ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x113fbf000 - 0x1140b4fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x1140c8000 - 0x11414aff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x114179000 - 0x11417bfff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x114182000 - 0x114187fff com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x114199000 - 0x1141a4fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x125db8000 - 0x125f66fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x12601e000 - 0x12602dfff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x126036000 - 0x126060ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x12607b000 - 0x12631fff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x126400000 - 0x126457ff7 com.apple.ScalableUserInterface (1.0 - 1) <93C14595-6172-37E9-88F2-CBC80A1C54D0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x12647c000 - 0x1264c6ff7 libGLU.dylib (8.9.2) <1B5511FF-1064-3004-A245-972CE5687D37> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x1264d6000 - 0x1264edfff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x126501000 - 0x12650dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x12651c000 - 0x126576ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x12658b000 - 0x1269a8fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x126c3c000 - 0x126c48fff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x126d3a000 - 0x126ef8fff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x126f2f000 - 0x126f36fff libGFXShared.dylib (8.9.2) <398F8D57-EC82-3E13-AC8E-470BE19237D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x126f3c000 - 0x126f79fef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x126f81000 - 0x1270f1fff libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x127129000 - 0x12712dfff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x127161000 - 0x1275e9ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x12775d000 - 0x127762fff com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x12776a000 - 0x127776fff libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x127e49000 - 0x127e4ffff libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff6f5b6000 - 0x7fff6f5ea93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 173
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=88.1M resident=58.8M(67%) swapped_out_or_unallocated=29.3M(33%)
Writable regions: Total=552.8M written=12.2M(2%) resident=121.5M(22%) swapped_out=0K(0%) unallocated=431.3M(78%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 66.7M
CG framebuffers 87.2M
CG framebuffers (reserved) 404K reserved VM address space (unallocated)
CG image 32K
CG raster data 4636K
CG raster data (reserved) 312K reserved VM address space (unallocated)
CG shared images 1160K
CoreAnimation 42.0M
CoreGraphics 4K
IOKit 34.2M
IOKit (reserved) 256.0M reserved VM address space (unallocated)
MALLOC 78.4M
MALLOC guard page 48K
Memory tag=247 5520K
Memory tag=248 768K
Memory tag=249 1224K
Memory tag=250 35.3M
Memory tag=252 16.8M
OpenGL GLSL 4112K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 9752K
VM_ALLOCATE 1260K
__CGSERVER 4K
__DATA 6872K
__LINKEDIT 16.2M
__TEXT 72.0M
__UNICODE 544K
shared memory 76K
=========== =======
TOTAL 796.9M
TOTAL, minus reserved VM space 540.1MPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Macbook Pro Retina (2013) keeps crashing.
My 2013 MacBook Pro Retina keeps crashing. This has been happening every other day it seems. Usually while I am using Premiere Pro CC.
Here is the crash report. I would love some help getting to the bottom of this as I'm not entirely sure how to find what is causing the problem.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Jan 15 13:16:25 2014
panic(cpu 4 caller 0xffffff800ae54ba6): "a freed zone element has been modified: expected 0xffffff8040d831a0 but found 0x7acadea8d8c8aab1, bits changed 0x8535212898109b11, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 4), Frame : Return Address
0xffffff81dc7435e0 : 0xffffff800ae22f69
0xffffff81dc743660 : 0xffffff800ae54ba6
0xffffff81dc7436a0 : 0xffffff800ae5267d
0xffffff81dc743700 : 0xffffff800ae51d09
0xffffff81dc743800 : 0xffffff800ae2aa2f
0xffffff81dc743830 : 0xffffff800b24bf78
0xffffff81dc743860 : 0xffffff800b24c0f2
0xffffff81dc743890 : 0xffffff800b261b3a
0xffffff81dc7438b0 : 0xffffff800b261c92
0xffffff81dc7438e0 : 0xffffff800b2bba65
0xffffff81dc743900 : 0xffffff800b2bb999
0xffffff81dc743980 : 0xffffff800b2bb461
0xffffff81dc7439e0 : 0xffffff7f8c6c5241
0xffffff81dc743a50 : 0xffffff7f8c6c4ba5
0xffffff81dc743ae0 : 0xffffff7f8c6c2f9d
0xffffff81dc743b70 : 0xffffff800b2cccda
0xffffff81dc743b90 : 0xffffff800b2cd83e
0xffffff81dc743bf0 : 0xffffff800b2cb28f
0xffffff81dc743d40 : 0xffffff800aeb6008
0xffffff81dc743e50 : 0xffffff800ae26bb1
0xffffff81dc743e80 : 0xffffff800ae139b5
0xffffff81dc743ef0 : 0xffffff800ae1e003
0xffffff81dc743f70 : 0xffffff800aec921d
0xffffff81dc743fb0 : 0xffffff800aef3e26
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f8c6b9000->0xffffff7f8c711fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b4ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b82b000
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000ac00000
Kernel text base: 0xffffff800ae00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 267732477566738
last loaded kext at 209093043918730: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 20480)
last unloaded kext at 209153107965312: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 16384)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.contourdesign.driver.shuttle 2.2
com.promise.driver.stex 5.1.66
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleRAID 4.0.6
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.ntfs 3.11
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@10,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@137,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@138,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@136,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@13,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: AudioBox USB
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Please Help!!Yeah I think thats what it is as well. I downloaded their beta driver and am still having issues, not nearly as much but still crashing every once and a while. its a real bummer cause the contour is so helpful.
Here is my most recent crash report. Also as mentioned and recomended above I have removed all instances of Nvidia drivers but for some reason there is still a trace of it somewhere and I cant figure out where.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Mar 5 16:44:45 2014
panic(cpu 0 caller 0xffffff8007654c96): "a freed zone element has been modified: expected 0xffffff802b4d1bc0 but found 0x7acade92dcbeeb1d, bits changed 0x85352112f7f3f0dd, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.90.20/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff81dbe836b0 : 0xffffff8007622fa9
0xffffff81dbe83730 : 0xffffff8007654c96
0xffffff81dbe83770 : 0xffffff800765276d
0xffffff81dbe837d0 : 0xffffff8007651df9
0xffffff81dbe838d0 : 0xffffff800762aa6f
0xffffff81dbe83900 : 0xffffff8007a83c5f
0xffffff81dbe83920 : 0xffffff8007ab1815
0xffffff81dbe839d0 : 0xffffff8007ab1abd
0xffffff81dbe83a10 : 0xffffff7f88edf832
0xffffff81dbe83a50 : 0xffffff7f88ef279f
0xffffff81dbe83ab0 : 0xffffff7f88ef5d96
0xffffff81dbe83b00 : 0xffffff7f88ef6640
0xffffff81dbe83b40 : 0xffffff8007acdc6d
0xffffff81dbe83ba0 : 0xffffff8007acb81f
0xffffff81dbe83cf0 : 0xffffff80076b6558
0xffffff81dbe83e00 : 0xffffff8007626bf1
0xffffff81dbe83e30 : 0xffffff80076139f5
0xffffff81dbe83ea0 : 0xffffff800761e043
0xffffff81dbe83f20 : 0xffffff80076c962d
0xffffff81dbe83fb0 : 0xffffff80076f38f8
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.14)[E354596B-CE66-31A7-B0DC-834008B85FCA ]@0xffffff7f88ed8000->0xffffff7f88f30fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f87cbb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f87ff6000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007400000
Kernel text base: 0xffffff8007600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 188441501670302
last loaded kext at 179224491115734: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89bd1000, size 49152)
last unloaded kext at 182943731779895: com.apple.iokit.IOFireWireSBP2 4.2.6 (addr 0xffffff7f89ccb000, size 110592)
loaded kexts:
com.promise.driver.stex 5.2.7
com.contourdesign.shuttle.kext 3.0
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@195,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@14,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@13,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@199,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@21,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@20,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@19,0,2
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@24,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Rugged USB3 THB
USB Device: Expansion Desk
USB Device: Rugged USB3 THB
USB Device: AudioBox USB
USB Device: Apple Thunderbolt Display
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Apple Thunderbolt Display
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 1, 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2 -
Hi,
I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.
I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.
I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.
I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.
Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.
Thanks in advance,
James.Hi all,
I got a call from apple yesterday to say that the screws for my machine were in, and that they had got a response from engineering about the fans, they said that the fan speeds were normal and there was nothing to worry about.
I don't think that this is the case, as I have never owned any other computer that has done this under normal operation.
It also worries me that while some of you have got their machines replaced, others have been told there is nothing to worry about.
When you pay upwards of £1800 you dont expect to be finding these problems, and if you do, a replacement should be provided without question.
If anyone else has a different outcome after taking their machine in to the apple store, let us all know on this thread.
Thanks,
James. -
Macbook Pro Retina crashing when running Safari and iTunes since Mavericks
Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Java
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
AmazonMP3DownloaderPlugin1016264: Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6
OVSHelper: Version: 1.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 2.2
AmazonMP3DownloaderPlugin101749: Version: Unknown
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Unity Web Player: Version: UnityPlayer version 2.5.5f1
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
AddLive: Version: AddLive 2.1.6.1
Bad Fonts:
None
Old applications:
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 99.84 GB
Destinations:
Iomega_HDD [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 6
Oldest backup: 2012-10-15 22:22:44 +0000
Last backup: 2013-12-13 12:43:34 +0000
Size of backup disk: Adequate
Backup size 465.64 GB > (Disk used 99.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds_stores
3% WindowServer
2% mds
2% EtreCheck
0% Safari
Top Processes by Memory:
147 MB Dock
139 MB com.apple.IconServicesAgent
131 MB Safari
123 MB mds_stores
98 MB WindowServer
Virtual Memory Statistics:
5.18 GB Free RAM
1.64 GB Active RAM
305 MB Inactive RAM
901 MB Wired RAM
300 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
Macbook Pro Retina Display hard crashes - not caused by Google Chrome
Hi, all. This is my first time posting on these forums, and it is only due to the unsurpassed amount of frustration I have had with my mbpr. I received it in late August, and it worked great. Yes, I had the waking from sleep problem, but that got fixed in an update and didn't bother me too much. What did bother me was when I started installing my games.
I play a ton of games, I have Steam, Diablo III (which Apple during their keynote said is compatible with the retina display resolution and worked with Apple on making it so), WoW and others. Anytime I play any game, it pretty much crashes and I have not been able to find a single solution.
I have tried disabling graphics switching, installing 3rd party programs to disable graphics switching and uninstalling them again, using an external monitor and the built in retina display, verifying/repairing permissions, setting a cap on the FPS in a game as to not make my laptop hot at all (even crashed with a 30 FPS cap), re-installing OS X Mountain Lion from recovery, resetting the NVRAM...
The computer just locks up, goes into a sound loop (like a record skipping very quickly), and becomes totally unresponsive to anything except a hard reset. On wake, it will always display "Your computer has shut down because of a problem, would you like to open the applications blah blah". Basically asking if I want to start where I left off. It never gives an option to send a report to Apple.
Oh also, it can sometimes crash when it's just remotely warm? For example, when I was re-installing OS X ML from recovery the FIRST time (I did it twice), it crashed mid-installation!
The funny thing is, I have windows 7 installed via Bootcamp. Whenever I play any games on that partition...100% fine. No problems, handles graphics beautifully. Using the OS for anything else such as watching videos, downloading music or movies, using any applications is fine. It just seems to be games (or a very small amount of heat? I'm not sure).
Any suggestions? I'm completely stuck on finding any solutions. My experience with the Apple store has been awful in the past, and going to them with any problem is a last resort for me. In the past, I have been able to solve many problems on my own with enough googling and forum digging.
This, after months, is still unsolvable for me. Thanks for any help you might be able to provide.
15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
Most people would have probably just recommended taking your machine to your local Apple Store.
Which is what you did - and all is well now, I'm assuming?
Clinton -
I USED TO be able to make phone calls using continuity on my MacBook Pro (Retina, 15-inch, Mid 2014) with Yosemite (10.10) via my iPhone 6 Plus on iOS 8.1 without any problems. Once I updated Yosemite to 10.10.1, my iPhone's springboard would continually crash where it brings up the Apple logo and quickly restarts repeatedly until I end the call. Just so that you know, I am able to stay on the call while this is occurring the whole time.
I need to reiterate, this all started happening as soon as I updated Yosemite to 10.10.1 while still on iOS 8.1. I know this because I made a few phone calls (loving the feature), updated Yosemite to 10.10.1, then made a few phone calls afterwards, and this started happening.
When iOS 8.1.1 came out, I eagerly updated hoping this issue would go away, and it did not. I'm hoping Apple notices this post. If anyone else has this problem, please contact Apple and chime in this post as well. Thank you Apple for incorporating continuity calling. I love this feature, but need to use it without my phone's springboard constantly crashing.I have this issue as well. I am using an iPhone 6 plus, iPad Air 2, 5K iMac, and MacBook Pro. When I make a continuity calls from any device, the springboard crashes. This only happens with outgoing calls, incoming calls are functioning normal. I am currently working with multiple Apple Senior Advisors, and they are working directly with iOS a engineers. I have an active open case and will update this thread when a resolution is found.
Just a tip for everyone with this issue, restoring your devices and setting them up as new WILL NOT correct this issue. Save yourself the hassle. I did this with my iPhone, iPad, and MacBook and the issue still persists. -
Macbook Pro Retina crashes after SMC Reset
Hey guys. My macbook pro retina is constantly running its fan at full speed at random times. The fan is always running on high even when I do not have any background apps running. And every time I try to perform SMC reset, my macbook crashes and I have to reinstall OS X all over again. Some other issues are that I cannot update my computer without crashing and having to end up re-downloading the software again. Also, when starting up my macbook on the new Yosemite, the loading bar when logging in gets stuck, which again results in me reinstalling the software or restoring from an old backup. People have suggested replacing the SSD in the computer but I believe it may be the motherboard that may need to replace. I own a Macbook Pro Retina 15" early 2013 running OS X 10.10. And everything is factory when it comes to hardware.
I just bought a new charger and it appears to be working, so looks like that problem was not with my MBP but rather with the charger itself.
I am noticing that my fan is a little quieter now, but still doesn't sound normal. I have looked at Activity Monitor and nothing is using a lot of CPU at all (highest is Chrome at 6%). The MBP does get hot when the fan is going. I have looked at videos for cleaning/replacing the fan, which I think may be a good idea, but I don't have the proper tools at this time. It's something I'll keep looking into.
Also, Chrome and Mail both seem to be working now, randomly, even though I haven't done anything else. It's weird that they both stopped working immediately after I did an SMC reset, but maybe it's just a coincidence?
I will do another SMC and PRAM reset if further problems persist. Thanks for all the help! -
MacBook Pro Retina crash on startup?
Hi I have a MacBook Pro Retina Model A1398 which is crashing on startup.
I suspect it is trying to open various applications on startup and it can't handle it.
Is there a way to close the applications running in the background so it can just concentrate on starting?
When I power on the computer I see a progress bar below the apple logo...
The progress bar then disappears and I see a spinning wheel...
Then the computer shuts down.
Any thoughts?
The computer has full power and is plugged into the wall during startup. Any help is much appreciated!Hello there, geoffbellnz.
The following Knowledge Base article provides a great checklist of steps for troubleshooting past that gray screen you're describing:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?
Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows).
The left shift key behaves the same on the laptop keyboard and on an external Apple keyboard.
This just started in last week after 6 months of use. The right shift key and other keys on the keyboard all appear to work correctly.
Suggestions greatly appreciated.I have a solution to this issue now after a discussion with Apple Support. Some where in the last few weeks, there was a change in the key that would do a Show Desktop under the Mission Control settings in the System Preferences. Even though the key sequence that was shown for the Show Desktop setting did not include the Left SHift key, by changing this first to having no key sequence and applying that and then changing it back to the F11 key, the Left SHift key issue that I was having has cleared up.
A second issue that was uncovered was that the SSD had some issues (uncovered when I ran Disk Utility using the Repair Disk key). I had to restart and use the Disk Utility through the Command R sequence to get to the stand alone Disk Utility. The SSD appears to be running better as a result as well.
Hope that this is of use to someone else in the future. -
Hi, I already finish download osx maountain lion after 2 attempts for my macbook pro retina. and when I want to sign out from my account at app store, it crash and some crash report show up. and if I sign in it happen also, but the app store still can be run after got the crash report, and I already sent the report to apple. do anyone got this problems ? and for apple : please fix this problems !
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
I have Windows 8.1 installed on my Macbook Pro Retina (Late 2013) and it keeps on crashing with a WHEA_UNCORRECTABLE_ERROR BSOD error. Is this an issue with the bootcamp driver not compatible with Windows 8.1? or is there something I can do to fix this.
I also keep getting WHEA-Logger Event-ID 19 warning events in the Windows Event Logs with the following details.
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 3
The details view of this entry contains further information.likely win8.1 dont have official bootcamp support yet
1/3 of my logins into win8.1 result in a fatal bluescreen
was the same deal when I installed win8 before official support
and when the drivers with official support was released the issue went away
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