My Macbook pro started running incredibly slow and I am getting the spinning beach ball of death across all applications.
I have no idea why this is happening. I normally use Word, Excel, Google Chrome and sometimes Photoshop when using my computer and then one day it started getting super slow. This is my etrecheck.
Computer running slow all of the sudden. Getting spinning beach ball of death through all applications all the time. Computer losing charge while not plugged in.
EtreCheck version: 2.1.8 (121)
Report generated February 18, 2015 at 9:14:02 AM GMT+7
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 189
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:56
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (374.75 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.MBB.driver.MBBDataCardDriver (4.25.09) [Click for support]
/System/Library/Extensions/MBBDataCardDriver.kext/Contents/PlugIns
[not loaded] com.MBB.driver.MBBDataCardACMData (4.24.00) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardActivateDriver (1.0.5) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardECMControl (1.27.00) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardECMData (1.31.00) [Click for support]
[not loaded] com.MBB.driver.MBBDataCardHidePortDriver (4.06.00) [Click for support]
[not loaded] com.mbb.driver.cdc_acm (2.6.2f17) [Click for support]
[not loaded] com.mbb.driver.cdc_ecm (2.6.2f16) [Click for support]
[not loaded] com.mbb.driver.cdc_ncm (2.6.2f16) [Click for support]
[not loaded] com.mbb.driver.cdc_usb_bus (1.0.2) [Click for support]
[not loaded] com.mbb.driver.dc_net (1.0.2) [Click for support]
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
12% Activity Monitor
6% WindowServer
2% hidd
0% AppleSpell
0% sysmond
Top Processes by Memory: ℹ️
412 MB softwareupdated
77 MB Safari
73 MB Finder
60 MB Dropbox
60 MB WindowServer
Virtual Memory Information: ℹ️
646 MB Free RAM
1.84 GB Active RAM
1.13 GB Inactive RAM
680 MB Wired RAM
1.73 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 18, 2015, 08:55:55 AM Self test - passed
Feb 15, 2015, 09:59:48 PM /Library/Logs/DiagnosticReports/Image Capture_2015-02-15-215948_[redacted].hang
Feb 15, 2015, 08:16:55 PM /Library/Logs/DiagnosticReports/DiskWarrior_2015-02-15-201655_[redacted].cpu_re source.diag [Click for details]
Feb 15, 2015, 08:11:51 PM /Library/Logs/DiagnosticReports/Activity Monitor_2015-02-15-201151_[redacted].crash
Feb 15, 2015, 07:48:22 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-15-194822_[redacted].hang
Feb 15, 2015, 07:03:47 PM /Library/Logs/DiagnosticReports/DiskWarrior_2015-02-15-190347_[redacted].cpu_re source.diag [Click for details]
Linc,
Thanks for taking the time to reply. The beachball is literally every other minute. I tried to take the time to it's most basic second and it was 4:01:04 - I am currently backpacking in Laos with my bf and we are travel writers/photographers and he is helping me get this info.
We didn't know what anonymyze meant but we tried to make sure you couldn't see my name. So far the spinning beach ball has occurred 4 times in just writing these 4 lines.
We tried to make sure we didn't overwhelm you with the 4000 lines or more but just did a couple days worth of text. Thanks again for your time.
2/14/15 9:46:39.584 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0e870> connection from pid 592 with interface <AccountServiceInterface: 0x7fd7f8f08b80> (PID 592)
2/14/15 9:46:39.676 PM locationd[54]: Couldn't find a requirement string for masquerading client /System/Library/PrivateFrameworks/Parsec.framework
2/14/15 9:46:39.676 PM locationd[54]: could not get apple languages array, assuming english
2/14/15 9:46:48.998 PM com.apple.WebKit.Plugin.64[603]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
2/14/15 9:46:48.999 PM com.apple.WebKit.Plugin.64[603]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
2/14/15 9:55:51.804 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d495f0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8d56840> (PID 609)
2/14/15 9:55:51.970 PM App Store[609]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
2/14/15 9:55:51.972 PM App Store[609]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
2/14/15 9:55:51.973 PM App Store[609]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
2/14/15 9:55:52.134 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92c0f6b0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92c299e0> (PID 609)
2/14/15 9:55:52.254 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f28bc0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f03410> (PID 609)
2/14/15 9:55:52.447 PM App Store[609]: NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x6000001945d0>
2/14/15 9:55:52.628 PM App Store[609]: Call stack:
0 AppKit 0x00007fff88fe58fc -[NSThemeFrame addSubview:] + 107
1 AppKit 0x00007fff889d168f -[NSView addSubview:positioned:relativeTo:] + 208
2 StoreUI 0x0000000108a81e2a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140
5 AppKit 0x00007fff8894d389 -[NSView _postFrameChangeNotification] + 422
6 AppKit 0x00007fff8894c39b -[NSView setFrameOrigin:] + 862
7 StoreUI 0x0000000108a81cb0 -[FRWindow handleToolbarViewChangedNotification:] + 707
8 StoreUI 0x0000000108a81844 -[FRWindow setToolbar:] + 183
9 App Store 0x0000000108a5a14f App Store + 8527
10 AppKit 0x00007fff88b62e07 -[NSWindowController _windowDidLoad] + 586
11 AppKit 0x00007fff88b49e12 -[NSWindowController window] + 110
12 App Store 0x0000000108a599c8 App Store + 6600
13 CoreFoundation 0x00007fff87c7dcdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation 0x00007fff87b6f244 _CFXNotificationPost + 3140
15 Foundation 0x00007fff8508dc31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit 0x00007fff889148f7 -[NSApplication finishLaunching] + 440
17 AppKit 0x00007fff889143c1 -[NSApplication run] + 128
18 AppKit 0x00007fff888ffa14 NSApplicationMain + 1832
19 libdyld.dylib 0x00007fff87f145c9 start + 1
20 ??? 0x0000000000000001 0x0 + 1
2/14/15 9:55:53.078 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f152a0> connection from pid 609 with interface <AssetServiceInterface: 0x7ffe92f01e70> (PID 609)
2/14/15 9:55:53.092 PM storeassetd[298]: addOperation <AdoptionEligibilityCheckOperation: 0x7ffe92d2b740>{name = '(null)'}
2/14/15 9:55:53.141 PM storeassetd[298]: addOperation <LoadUpdateQueueOperation: 0x7ffe92c1ed60>{name = '(null)'}
2/14/15 9:55:53.143 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c95580> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c44550> (PID 298)
2/14/15 9:55:53.204 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4b3b0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d5c030> (PID 298)
2/14/15 9:55:53.219 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d32ec0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d48c00> (PID 298)
2/14/15 9:55:53.571 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c50b10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c30360> (PID 611)
2/14/15 9:55:53.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c96140> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c951c0> (PID 611)
2/14/15 9:55:53.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c81f10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e28a00> (PID 611)
2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739c19cd0> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739c122f0> (PID 298)
2/14/15 9:55:53.699 PM com.apple.CommerceKit.TransactionService[615]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9739e09a30> connection from pid 298 with interface <TransactionServiceInterface: 0x7f9739e086c0> (PID 298)
2/14/15 9:55:53.702 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c93cf0> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8c9b390> (PID 615)
2/14/15 9:55:53.706 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d53040> connection from pid 615 with interface <AccountServiceInterface: 0x7fd7f8d55360> (PID 615)
2/14/15 9:55:53.713 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c76170> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8c81bb0> (PID 298)
2/14/15 9:55:53.716 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d4dfc0> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8d526f0> (PID 298)
2/14/15 9:55:53.899 PM storeuid[614]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fbf0151a590> connection from pid 609 with interface <UIServiceInterface: 0x7fbf01602f60> (PID 609)
2/14/15 9:55:54.074 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca5030> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c85b30> (PID 609)
2/14/15 9:55:54.084 PM storeaccountd[285]: -[PushServiceStoreDispatch getEnabledMediaTypesWithReply:]
2/14/15 9:55:54.084 PM storeaccountd[285]: addOperation <ISStoreURLOperation: 0x7fd7f8c878e0 - request=<ISURLRequest:0x7fd7f8c79900 (null)> urlBagKey=enabled-media-types>
2/14/15 9:55:54.118 PM com.apple.CommerceKit.TransactionService[617]: TransactionServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f993940f590> connection from pid 285 with interface <TransactionServiceInterface: 0x7f9939412650> (PID 285)
2/14/15 9:55:54.121 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d0a3b0> connection from pid 617 with interface <AccountServiceInterface: 0x7fd7f8d58ef0> (PID 617)
2/14/15 9:55:55.966 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-store, no-cache, no-transform, private, max-age=0, must-revalidate";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 278;
"Content-Type" = "text/xml; charset=UTF-8; encoding=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:55 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"apple-timing-app" = "5 ms";
"x-apple-application-instance" = 104415;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = I3EFG3IJTW7D4JFQWLCEG5JZEQ;
"x-apple-lokamai-no-cache" = true;
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:56.825 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f0fee0> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8f10520> (PID 609)
2/14/15 9:55:56.826 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=35";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 350;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 14:49:39 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding";
"X-Apple-ATS-Cache-Key" = "/17.154.42.215/80/us/store/iDevice/143441-1/13/https";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "3 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 06:49:39 PST 2015, Expires Sat Feb 14 06:50:39 PST 2015, TTL 60s";
"x-apple-application-instance" = 1004805;
"x-apple-application-site" = NWK;
"x-apple-asset-version" = 0;
"x-apple-date-generated" = "Sat, 14 Feb 2015 14:49:39 GMT";
"x-apple-jingle-correlation-key" = 6BRWF6KO7GR35L7YYUSA5OANTA;
"x-apple-orig-url" = "https://itunes.apple.com/us/store";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/storeFront?cc=us&urlDesc=";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:57.426 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e36130> connection from pid 298 with interface <AccountServiceInterface: 0x7fd7f8e017d0> (PID 298)
2/14/15 9:55:57.476 PM storeaccountd[285]: ADI: {
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 229;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
Expires = "Sat, 14 Feb 2015 14:55:56 GMT";
"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082356; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-233-80-109-101-8280-82356-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "11 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 8;
pod = 8;
"x-apple-application-instance" = 82356;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = X23MLW7S3A7L3WGY4ZACXHHOII;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes?gu id=A8206630705B";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/enabledMediaTypes?guid=A8206630705B";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 59;
2/14/15 9:55:57.537 PM App Store[609]: addOperation <ISProcessPropertyListOperation: 0x6080003827d0>{name = '(null)'}
2/14/15 9:55:57.539 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cab200> connection from pid 609 with interface <AccountServiceInterface: 0x7fd7f8c248f0> (PID 609)
2/14/15 9:55:57.566 PM storeaccountd[285]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, no-cache, no-store, no-transform, must-revalidate, max-age=0";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 414;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:56 GMT";
Expires = "Sat, 14 Feb 2015 14:55:56 GMT";
"Set-Cookie" = "Pod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, itspod=8; version=\"1\"; expires=Sat, 14-Mar-2015 13:55:56 GMT; path=/; domain=.apple.com, mzf_in=082433; version=\"1\"; path=/WebObjects; domain=.apple.com; secure; HttpOnly, mzf_dr=0; version=\"1\"; expires=Thu, 01-Jan-1970 00:00:00 GMT; path=/WebObjects; domain=.apple.com, ns-mzf-inst=34-235-80-109-102-8282-82433-8-st11; version=1; Max-Age=1800; path=/; domain=.apple.com; httponly";
"Strict-Transport-Security" = "max-age=31536000";
"apple-timing-app" = "7 ms";
"edge-control" = "no-store, cache-maxage=0";
itspod = 8;
pod = 8;
"x-apple-application-instance" = 82433;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = DHWSJWHZWB7TIJXMUKEI2YZE54;
"x-apple-lokamai-no-cache" = true;
"x-apple-orig-url" = "https://p8-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibilityS rv?guid=A8206630705B";
"x-apple-translated-wo-url" = "/WebObjects/MZFinance.woa/wa/adoptionEligibilitySrv?guid=A8206630705B";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 56;
2/14/15 9:55:58.478 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=10320";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 20771;
"Content-Type" = "text/xml; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:58 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 12:07:31 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front, Cookie, User-Agent";
"X-Apple-ATS-Cache-Key" = "/init.itunes.apple.com/80/WebObjects/MZInit.woa/wa/initiateSession/MacAppStore /2.0%20/143441-1/13/https/itspod=8?ix=5";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "58 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 04:07:31 PST 2015, Expires Sat Feb 14 09:47:31 PST 2015, TTL 20400s";
"x-apple-application-instance" = 1809;
"x-apple-application-site" = NWK;
"x-apple-jingle-correlation-key" = CNS27XWS4NAJ5NKGR5FANX5DTU;
"x-apple-max-age" = 14400;
"x-apple-orig-url" = "https://init.itunes.apple.com/WebObjects/MZInit.woa/wa/initiateSession?ix=5&user AgentCacheKey=MacAppStore%2f2.0%20";
"x-apple-request-store-front" = "143441-1,13";
"x-apple-translated-wo-url" = "/WebObjects/MZInit.woa/wa/initiateSession?ix=5&userAgentCacheKey=MacAppStore%2 f2.0%20";
"x-webobjects-loadaverage" = 0;
2/14/15 9:55:58.513 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d1ae70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d34fd0> (PID 611)
2/14/15 9:55:59.683 PM storeaccountd[285]: ADI: {
"Cache-Control" = "no-transform, max-age=41";
Connection = "keep-alive";
"Content-Encoding" = gzip;
"Content-Length" = 38524;
"Content-Type" = "text/html; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:55:59 GMT";
"Last-Modified" = "Sat, 14 Feb 2015 14:52:48 GMT";
Server = "ATS/4.1.0";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "Accept-Encoding, X-Apple-Store-Front";
"X-Apple-ATS-Cache-Key" = "/17.173.38.161/80/WebObjects/MZStore.woa/wa/viewGrouping/iDevice/143441-1/13/h ttps?cc=us&id=29520&mt=12";
"X-Apple-Partner" = "origin.0";
"apple-timing-app" = "662 ms";
"x-apple-aka-ttl" = "Generated Sat Feb 14 06:52:48 PST 2015, Expires Sat Feb 14 06:53:48 PST 2015, TTL 60s";
"x-apple-application-instance" = 2126439;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = URUSE5YX3QNM53VSQEZHESOGYQ;
"x-apple-orig-url" = "https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12";
"x-apple-translated-wo-url" = "/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&mt=12";
"x-frame-options" = SAMEORIGIN;
"x-webobjects-loadaverage" = 0;
2/14/15 9:56:00.565 PM storedownloadd[305]: DownloadServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fc4ab40e420> connection from pid 611 with interface <DownloadServiceInterface: 0x7fc4ab413c60> (PID 611)
2/14/15 9:56:00.567 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f196d0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f3efa0> (PID 611)
2/14/15 9:56:00.574 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d346b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0ff50> (PID 611)
2/14/15 9:56:00.579 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d42370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d4e760> (PID 611)
2/14/15 9:56:00.585 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cc3980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cb2030> (PID 611)
2/14/15 9:56:00.590 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d335b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d6fc10> (PID 611)
2/14/15 9:56:00.858 PM storeaccountd[285]: ADI: {
"Access-Control-Allow-Origin" = "*";
"Cache-Control" = "private, max-age=60";
Connection = "keep-alive";
"Content-Length" = 2;
"Content-Type" = "application/json; charset=UTF-8";
Date = "Sat, 14 Feb 2015 14:56:00 GMT";
Expires = "Sat, 14 Feb 2015 14:57:00 GMT";
"Strict-Transport-Security" = "max-age=31536000";
Vary = "X-Apple-Store-Front,X-Dsid,Cookie";
"access-control-allow-credentials" = true;
"apple-timing-app" = "1 ms";
"x-apple-application-instance" = 1562;
"x-apple-application-site" = ST11;
"x-apple-jingle-correlation-key" = Q22XHOJNG5ULCCN3GEUYYS2LVI;
"x-webobjects-loadaverage" = 0;
2/14/15 9:56:03.728 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f336c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f2f070> (PID 611)
2/14/15 9:56:04.372 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ca8830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c9d820> (PID 611)
2/14/15 9:56:04.378 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d38170> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d871b0> (PID 611)
2/14/15 9:56:05.591 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d8ba10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d5beb0> (PID 611)
2/14/15 9:56:05.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d7a280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d0f300> (PID 611)
2/14/15 9:56:06.191 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9a540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d76680> (PID 611)
2/14/15 9:56:06.197 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d605d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d7c090> (PID 611)
2/14/15 9:56:06.818 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d6bc60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8d49300> (PID 611)
2/14/15 9:56:06.823 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8d9e320> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da0990> (PID 611)
2/14/15 9:56:06.841 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f37630> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f30510> (PID 611)
2/14/15 9:56:06.845 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f379d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f37d00> (PID 611)
2/14/15 9:56:07.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c69570> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c55f70> (PID 611)
2/14/15 9:56:07.455 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c60cf0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3cd00> (PID 611)
2/14/15 9:56:07.461 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c55860> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69b80> (PID 611)
2/14/15 9:56:07.467 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c61f30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c6ee80> (PID 611)
2/14/15 9:56:07.472 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c67100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c657f0> (PID 611)
2/14/15 9:56:07.477 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3cb10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c50a80> (PID 611)
2/14/15 9:56:07.482 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da5980> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da5c00> (PID 611)
2/14/15 9:56:07.487 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e25260> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e2da80> (PID 611)
2/14/15 9:56:07.492 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3b540> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f3b980> (PID 611)
2/14/15 9:56:07.497 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da8c20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8da8ee0> (PID 611)
2/14/15 9:56:07.502 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dabe20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dac0e0> (PID 611)
2/14/15 9:56:07.507 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8da4420> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8daf140> (PID 611)
2/14/15 9:56:07.512 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db1fa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db2260> (PID 611)
2/14/15 9:56:07.517 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c3d450> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c3f6a0> (PID 611)
2/14/15 9:56:07.522 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db50b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db5370> (PID 611)
2/14/15 9:56:07.527 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c4a100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c5d500> (PID 611)
2/14/15 9:56:07.533 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f3ff10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f40390> (PID 611)
2/14/15 9:56:07.538 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8db86b0> (PID 611)
2/14/15 9:56:07.543 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8db8b40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dbb740> (PID 611)
2/14/15 9:56:07.548 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8c6d1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8c69070> (PID 611)
2/14/15 9:56:07.553 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce2fd0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce32c0> (PID 611)
2/14/15 9:56:07.558 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce6100> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce63c0> (PID 611)
2/14/15 9:56:07.563 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f43600> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f44300> (PID 611)
2/14/15 9:56:07.568 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ce9810> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ce9ac0> (PID 611)
2/14/15 9:56:07.573 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f45ae0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f45dd0> (PID 611)
2/14/15 9:56:07.578 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e297f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e14eb0> (PID 611)
2/14/15 9:56:07.583 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc1700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc1a70> (PID 611)
2/14/15 9:56:07.588 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f48e60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f49790> (PID 611)
2/14/15 9:56:07.593 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ced870> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cedda0> (PID 611)
2/14/15 9:56:07.598 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf0ce0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf0fa0> (PID 611)
2/14/15 9:56:07.603 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc4e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc5240> (PID 611)
2/14/15 9:56:07.607 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf42c0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf4680> (PID 611)
2/14/15 9:56:07.612 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dc82e0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dc8b60> (PID 611)
2/14/15 9:56:07.617 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cf7ca0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cf8090> (PID 611)
2/14/15 9:56:07.622 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcba80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcc320> (PID 611)
2/14/15 9:56:07.627 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dcf2d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dcf590> (PID 611)
2/14/15 9:56:07.632 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8cfbdb0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8cfb190> (PID 611)
2/14/15 9:56:07.637 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd2400> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd2ca0> (PID 611)
2/14/15 9:56:07.642 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e245f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e20670> (PID 611)
2/14/15 9:56:07.647 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd6370> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dd6710> (PID 611)
2/14/15 9:56:07.652 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb003a90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb003f80> (PID 611)
2/14/15 9:56:07.657 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dd9c10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dda000> (PID 611)
2/14/15 9:56:07.664 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddcf50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8ddd210> (PID 611)
2/14/15 9:56:07.673 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92f20cc0> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92f20ff0> (PID 611)
2/14/15 9:56:07.989 PM storeassetd[298]: AssetServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ffe92e10450> connection from pid 611 with interface <AssetServiceInterface: 0x7ffe92e3a4d0> (PID 611)
2/14/15 9:56:11.904 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb007ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0078d0> (PID 611)
2/14/15 9:56:11.910 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f4cf00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f4d260> (PID 611)
2/14/15 9:56:11.916 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00ae00> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00b2b0> (PID 611)
2/14/15 9:56:11.921 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00a820> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb00cc70> (PID 611)
2/14/15 9:56:11.926 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb011280> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb011580> (PID 611)
2/14/15 9:56:11.931 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8ddd680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de0f90> (PID 611)
2/14/15 9:56:11.937 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de3e80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de4140> (PID 611)
2/14/15 9:56:11.942 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e1d830> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e1b2f0> (PID 611)
2/14/15 9:56:11.946 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8de7650> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8de7a80> (PID 611)
2/14/15 9:56:11.951 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb00e7d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb014be0> (PID 611)
2/14/15 9:56:11.956 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb017b70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb017e30> (PID 611)
2/14/15 9:56:11.961 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8deb680> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deb9c0> (PID 611)
2/14/15 9:56:11.965 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dee970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8deec30> (PID 611)
2/14/15 9:56:11.970 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df1aa0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df1d60> (PID 611)
2/14/15 9:56:11.975 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e3f440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e3f6e0> (PID 611)
2/14/15 9:56:11.980 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f51060> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f51470> (PID 611)
2/14/15 9:56:11.985 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb01b1b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb01c530> (PID 611)
2/14/15 9:56:11.990 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df5210> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df5600> (PID 611)
2/14/15 9:56:11.994 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8df8580> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8df8840> (PID 611)
2/14/15 9:56:11.999 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8dfb6b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8dfb970> (PID 611)
2/14/15 9:56:12.004 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb020720> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb020bb0> (PID 611)
2/14/15 9:56:12.009 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e136f0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e13ff0> (PID 611)
2/14/15 9:56:12.014 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e429b0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e42c30> (PID 611)
2/14/15 9:56:12.019 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb023b20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb023de0> (PID 611)
2/14/15 9:56:12.023 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e45950> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e465a0> (PID 611)
2/14/15 9:56:12.028 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb026c70> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb026f30> (PID 611)
2/14/15 9:56:12.033 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb104ab0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb104fd0> (PID 611)
2/14/15 9:56:12.038 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb029dc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02a5f0> (PID 611)
2/14/15 9:56:12.043 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb1086d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb107f50> (PID 611)
2/14/15 9:56:12.048 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e49700> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e49a00> (PID 611)
2/14/15 9:56:12.053 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f55380> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f55700> (PID 611)
2/14/15 9:56:12.057 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10bd10> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10c150> (PID 611)
2/14/15 9:56:12.062 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb10f0d0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb10f390> (PID 611)
2/14/15 9:56:12.067 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb02e890> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb02eb30> (PID 611)
2/14/15 9:56:12.072 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb112710> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb112ac0> (PID 611)
2/14/15 9:56:12.077 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f58e40> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f587e0> (PID 611)
2/14/15 9:56:12.082 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb115a50> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb115d80> (PID 611)
2/14/15 9:56:12.087 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb032970> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb032c30> (PID 611)
2/14/15 9:56:12.091 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e4c900> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e4d540> (PID 611)
2/14/15 9:56:12.096 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb119840> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb119ca0> (PID 611)
2/14/15 9:56:12.101 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11cc30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb11cef0> (PID 611)
2/14/15 9:56:12.106 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb11fd60> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb120020> (PID 611)
2/14/15 9:56:12.111 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb122e90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb123150> (PID 611)
2/14/15 9:56:12.116 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb036e20> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb037330> (PID 611)
2/14/15 9:56:12.120 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb125fc0> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb126280> (PID 611)
2/14/15 9:56:12.125 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb129160> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb129420> (PID 611)
2/14/15 9:56:12.130 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8e50d90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8e50ea0> (PID 611)
2/14/15 9:56:12.135 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7f8f5d590> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7f8f5d7d0> (PID 611)
2/14/15 9:56:12.140 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03b670> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03bb80> (PID 611)
2/14/15 9:56:12.145 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12ca30> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb12cd10> (PID 611)
2/14/15 9:56:12.149 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb03ef90> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb03f380> (PID 611)
2/14/15 9:56:12.154 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb042310> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb0425d0> (PID 611)
2/14/15 9:56:12.159 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb045440> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb045700> (PID 611)
2/14/15 9:56:12.164 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb12fc80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb1313d0> (PID 611)
2/14/15 9:56:12.168 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb048a80> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb048e30> (PID 611)
2/14/15 9:56:25.375 PM storeaccountd[285]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fd7fb131990> connection from pid 611 with interface <AccountServiceInterface: 0x7fd7fb134ac0> (PID 611)
2/14/15 9:56:26.174 PM locationd[54]: Location icon should now be in state 'Active'
2/14/15 9:56:37.238 PM locationd[54]: Location icon should now be in state 'Inactive'
2/14/15 9:56:45.034 PM locationd[54]: Location icon should now be in state 'Active'
2/14/15 9:57:31.720 PM Spotlight[230]: Hang timer fired; exiting
2/14/15 9:57:31.721 PM SystemUIServer[201]: Spotlight: Service connection interrupted!
2/14/15 9:57:31.722 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid
2/14/15 9:57:47.065 PM Spotlight[624]: applications query - started
2/14/15 9:57:47.093 PM Spotlight[624]: applications query - finished in 0.028 seconds
2/14/15 9:58:05.005 PM locationd[54]: Location icon should now be in state 'Inactive'
2/14/15 10:03:51.071 PM loginwindow[64]: ERROR | +[LWNotifyServer shutdown] | LWNotifyServer shutdown called with server nil
2/14/15 10:04:15.540 PM loginwindow[64]: ERROR | -[SessionLogoutManager quitFinder] | Attempt to set quit finder when alreay set, phase: 6
2/14/15 10:04:17.351 PM garcon[339]: host connection <NSXPCConnection: 0x60800010b760> connection from pid 202 invalidated
2/14/15 10:04:17.352 PM spindump[423]: Got xpc error message in libspindump client connection: Connection invalid
2/14/15 10:04:17.368 PM loginwindow[64]: Login Window point of no return
2/14/15 10:04:17.832 PM UserEventAgent[16]: Captive: [UserAgentDied:143] User Agent @port=74767 Died
2/14/15 10:04:18.167 PM lsuseractivityd[314]: [SFActivityAdvertiser] ERROR: lost XPC connection
2/14/15 10:04:18.168 PM lsuseractivityd[314]: [SFContinuityScanManager] ERROR: lost XPC connection
2/14/15 10:04:19.419 PM sessionlogoutd[649]: sessionlogoutd Launched
Similar Messages
-
Typing in Safari with the new Java update that I downloded today causes the spinning beach ball and slow loading of pages. As usual, Java is causing problems. Just once I would like to see things run without having to depend on Java.
24Golfer:
I think there's something more, because it keeps happening to me with the Finder where it says that it is not responding when I go to the Force Quit window.
Are you saying that the Finder is reported as not responding? If yes, try this:
Go to Home > Library > Preferences > com.apple.finder.plist
Drag com.apple.finder.plist to desktop
Restart computer.
Monitor to see if anything changes, or Finder is still not responding.
Good luck.
cornelius -
I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!
Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS). -
My Macbook Pro started running really slow
This week my Macbook Pro started running super slow, taking ages to open programs and giving me the color wheel alllll the time. I've never had problems like this before! I'm not running many applications or doing anything unusual but it's just running extra slow. Once or twice it has also totally gone to sleep while I was in the middle of using it, and I had to wake it back up. It has also been getting really hot and the battery life seems worse...! This is all new, I'm using my computer just as I always have but it suddenly has issues.
The only thing it has been doing for a while is sometimes the screen will go blue - this either corrects itself within a few seconds or if I close my Macbook and then reopen it, the screen is back to normal. This is very rare though and I don't know if it's related to the slowness problem.
What can I do to fix this??
Mac OS X 10.6.8
2 GHz Intel Core i7
4 GB 133 MHz DDR3
I just ran EtreCheck -
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6490M - VRAM: 256 MB
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 1 day 3:59:13
Disk Information:
Hitachi HTS725050A9A362 disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 465.44 GB (235.1 GB free)
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.3f1)
com.paceap.kext.pacesupport.snowleopard (5.7.2)
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Daemons:
[System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.help.tocgenerator.plist 3rd-Party support link
[System] com.m-audio.mobilepremkii.helper.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Flux
iTunesHelper
RescueTime
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 3rd-Party support link
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 10.1.1 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Growl 3rd-Party support link
M-AudioFastTrack 3rd-Party support link
M-Audio MobilePre 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
7% firefox
3% WindowServer
3% EtreCheck
2% hidd
0% coreservicesd
Top Processes by Memory:
397 MB firefox
106 MB mds
82 MB WindowServer
82 MB Mail
49 MB quicklookd
Virtual Memory Information:
1.04 GB Free RAM
1.04 GB Active RAM
1.03 GB Inactive RAM
907 MB Wired RAM
467 MB Page-ins
0 B Page-outsThe startup drive is failing, or there is some other internal hardware fault. The "etrecheck" output is irrelevant.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
My MacBook pro is running very slow and unresponsive.
My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
My model has 4 gb ram.Things That Can Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
My MacBook Pro started running very slow. I did disk utility/repair
My MacBook Pro started running very slow. I did disk utility/repair and it helped but still very slow. Repair gave me this message, "SUID file 'System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent has been modified and will not be repaired." Any suggestions on this message and/or what else I can do to get my computer back to the way it used to run? Thank you!
It says 199.15 GB free of 499.25 GB. Can I remove the Remote Management program to solve the other unrepairable problem?
-
My MacBook Pro mid 2012 laptop continuously lags on every web site and I get the spinning beach ball very often but when I log in as a guest, everything works fine. What should I do to fix this?
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test. -
My MacBook is very slow and constantly has the spinning beach ball of death!!!
In the last couple if weeks my MacBook has suddenly slowed down a LOT. Sometimes it takes ages for it to boot up when I turn it on and at other times not as long. Then once I log in, as soon as I click on something, the spinning beach ball appears and won't go away so I have to force it to restart.
It runs a little bit faster in safe mode and if I log in as a guest user, but it's still relatively slow.
So far I have tried the following:
- starting in safe mode
- resetting PRAM
- turning off then pressing ctrl, option, left shift and the power button for 10 seconds then turn it back on
- repairing disk permissions
I've been told that it might be best to reformat my mac, but in order to do this I need to back up. I bought a Seagate Back Up Plus 1TB and tried to use time machine. After a while a message popped up saying "Time Machine Error. Unable to complete backup. An error occurred while creating the backup folder.". There is something on my hard drive, but I cant tell if my mac has fully backed up or not.
Any suggestions?How large is your HD and how much space do you have left?
Check out the following & do the necessary:
User Tip: Why is my computer slow?
What to do when your computer is too slow
Speeding up your Mac
===========
Troubleshoot the spinning beach ball/freezing & crashing
Troubleshoot the spinning beach ball
Apple OSX and Time Machine Tips (Leopard - ML
Mac Basics: Time Machine
OS X Mountain Lion: Alternatives for backing up your Mac
User Tip: Most commonly used backup methods
Emergency backups you didn't know you had! -
IBook freezing up during internet use and getting the spinning beach ball
I have a iBook 1.33 PowerPC G4 with 512 DDR SDRAM running 10.3.9. I just recently had the hard drive replaced due to it failing. The computer was bought, I believe, back in 2004 so the AppleCare has run out. We also had a new power supply sent to us by Apple because the power pack was over heating. Ever since the hard drive was replaced, it runs fine for about 15 to 20 minutes, then the spinning beach ball appears. It happens every time I'm running my wireless network. I'll be using Safari and the beach ball appears. The only way to shut the computer down is by physically pushing the power button to shut it off. I'm not able to force quit out of anything. Any suggestions? I hear that it's a software issue or a logic board issue or an airport issue or etc. It's frustrating and I don't know where to start. With the bad power pack would that have caused a problem?
Any help would be greatly appreciated. ThanksOne place to start might be to run the Apple Hardware Test and see if anything shows up. Also, you could use disc utility to verify and repair permissions and the disc if necessary. I don't know if that would help, but it would at least serve to eliminate some potential factors.
Good luck! -
Working on my friends iMac 20" computer. It is 2.66 ghz, and was running 4mb of ram when the computer started acting up on OSX 10.5.
When I was called over the computer was so slow that I could not even scroll without getting the beach ball of death. I checked the activities moniter, and found an HP application was taking up 46% of the CPU. We attempted to go in and uninstall all of the HP applications, but the computer ended up freezing. Ended up doing a hard shut down, and decided to run disk utilities. Repaired both Permissions, and Disk. Restarted... no difference. Thought of restoring the computer to when it was working fine via Time machine in disk utility mode... failed. Finally resorted to deleting the hard drive, reinstalling Tiger, and upgrading.
After what seemed like forever for the hard drive to erease, attempted to reinstall. Ended up taking almost an hour to verify the disk, and then announced, that it would take 58+ hours to install. After leaving it for 3 hours, the number was going up, and was not installing.
I then thought the problem would be the 2nd party ram. We replaced the paired 2mb's to give 4mb's with the origional paired 1mb's providing now 2 mb's. Attempted to reinstall osx. Same problem 60+ hours after 3 hours of letting it sit.
What to do now? Is it the logic board? Could it be a faulty hard drive? Should I attempt in firewire more from another computer? Do a 7 pass erase over the hard drive? Run Disk warrior?
If anyone could give some info on why this is so blessedly slow that would be great thanks!Decided to try and chek out the hard drive more extensively. SMART, states that it is verified. After running Diskwarrior and repairing all of the disk and the permissions, and running a hardware test, everything seemed to be running fine.
Went back to disk utilities, checked disk and permissions again, verified. SMART states it is verified.
Attemping now to install Mac OSX 10.4.7 from the original install disk. I am currently attemting the basic install, no programs, nothing. It has been over an hour, It is 44% of installing the base system Part 1, announcing 5 hours and 53 minutes.
When I did erase the hard drive yes I selected to write over zeros once. I then erased a second time from Diskwarrior. -
My Macbook Pro is running really slow and programs keep crashing
I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
Thanks a lot
EtreCheck version: 2.1.8 (121)
Report generated 17 April 2015 08:02:01 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 155
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
JMicron Samsung S2 Portable 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
/Library/Extensions/tap.kext
[not loaded] foo.tap (1.0) [Click for support]
/Library/Extensions/tun.kext
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
Startup Items: ℹ️
tap: Path: /System/Library/StartupItems/tap
tun: Path: /System/Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.logmein.hamachimb.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[failed] com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.hamachix.tuncfgd.plist [Click for support]
[running] com.logmein.hamachi.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[failed] com.rim.BBDaemon.plist [Click for support] [Click for details]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Spotify Application Hidden (/Applications/Spotify.app)
BlackBerry Device Manager UNKNOWN Hidden (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
WebRank SEO
Audio Plug-ins: ℹ️
EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
VLC Streamer [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 254.45 GB
Destinations:
SAMSUNG [Local]
Total size: 999.86 GB
Total number of backups: 36
Oldest backup: 2012-04-09 11:47:32 +0000
Last backup: 2015-02-05 20:06:09 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
4% Safari
1% Skype
0% Dropbox
0% rapportd
Top Processes by Memory: ℹ️
241 MB Skype
206 MB Safari
172 MB Spotify
129 MB mds_stores
120 MB Finder
Virtual Memory Information: ℹ️
2.49 GB Free RAM
4.03 GB Active RAM
844 MB Inactive RAM
1.23 GB Wired RAM
2.80 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 07:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
Apr 17, 2015, 07:42:57 AM Self test - passed
Apr 16, 2015, 10:33:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
Apr 16, 2015, 08:07:28 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
Apr 14, 2015, 07:13:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-04-14-191357_[redacted].crashLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
My MacBook Pro has been incredibly slow and laggy
So my MacBook Pro has been pretty much inoperable for a couple of months. The computer crashed and afterwards it would constantly lag. I did a fresh install thinking it would solve the problem, but it did not do anything. I took the computer to the Genius Bar, and they claimed that it was because I was running too many apps and that the computer was slowing down (doesnt make too much sense considering its a mid 2012 and on a fresh install) and then promptly sent me home. When you flash the memory in the beginning, sometimes it will be less laggy for a second, but then start lagging a couple minutes after computer use (this is still on a virtually clean install). I took their suggestion and added a SDD thinking it might help. Nope. So the hardware tests/diagnostics are all normal and I have no idea whats going on. It literally took me 10-15 minutes to run the EtreCheck and copy into mail so I could post these results from another computer. I will love anyone forever if they could explain to me how to fix this.
EtreCheck version: 1.9.15 (52)
Report generated September 17, 2014 1:44:57 AM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 0:14:30
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 499.25 GB (479.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
Safari Extensions: ?
Adblock Plus
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
2% WindowServer
1% Activity Monitor
0% activitymonitord
0% blued
Top Processes by Memory: ?
57 MB mds
37 MB Dock
33 MB WindowServer
25 MB ocspd
20 MB SystemUIServer
Virtual Memory Information: ?
1.91 GB Free RAM
578 MB Active RAM
401 MB Inactive RAM
1.13 GB Wired RAM
194 MB Page-ins
0 B Page-outsI don't see anything significant.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
My macbook pro is running very slow and restarts
I was working on my 2008 Macbook Pro yesterday and it restarted on its own. Now, when I log in, it loads very slow and will restart unexpectedly.
Reset you SMC which can fix power-related issues, and also reset the PRAM (see below). If that doesn't fix it, please post back.
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You might also run the Apple hardware test. You'll need your original OS X disks to run it. -
My macbook pro is running very slow and very very hot
hi everyone I have a 13 inch mid 2012 MacBook pro,
it is running very very slow and extremely hot, I downloaded a program called smc fan control and it is reading the internal temperature of my computer as 80 degrees Celsius. I was looking on the forums and saw that I should run an apple hardware test. which I have done and it is coming up with Error 4/MOT/4/40000002: EXHAUST-2003
what does this mean? is it something to do with my fan?
also there is a very strange clicking noise when I lift the mac up or if its on its side and sometimes it just randomly freezes, the computer does not respond and then it restarts.
what do I do?
please help!" the fan didn't seem congested with dust, at least not enough to cause any malfunction."
The lint and crap builds up in the heat exchanger radiator. It's the grilled thing at the output of the fan.
https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2012+Fan+Replacemen t/10367
Look at step 6. It's that grilled thing at the top of the fan. If you remove the fan that radiator is probably clogged with lint. Brush it all away and if possible blow out the fan with compressed air. Make sure the fan turns freely and doesn't feel stiff.
http://s291.photobucket.com/user/spudnuty/media/13%20inch%20MacBook%20Core%202%2 05-2007%20dirty%20rainstrm/MacBookHeatsinkinlet.jpg.html?filters[user]=68196367& filters[recent]=1&sort=1&o=21
This isn't a MBP radiator but the problem will look like this. -
Having issues with 13" MacBook Pro. Running very slow and blank screen and sleep mode.
Bought my MBPro summer 2009. About a month / 6 weeks ago it began to run extremely slow at points. Now it is running poorly and getting very slow on a daily basis, to the point where it will not open applications, documents or even web pages for in excess of 5 minutes. I'm beginning to lose patience!
Also at the exact same time of these performance issues occuring, my MacBook Pro will not awaken from sleep mode when the lid is closed. Showing a blank dark screen and having to hard reset in order to boot up my system again and get it running.
What is the best solution in order to resolve these issues?
Your help is greatly appreciated.Did you run Disk Utility>First Aid? If so what were the results? This is a copy of mine, note that the bottom line says: The partition map appears to be OK:
Ciao.
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