My macbook says I need to update two apps but when I click update it asks em to purchase them.. help?!
I just bought a Macbook Pro about a month ago and right out of the box iPhoto and Garage band needed updates on the app store but when I click to update them it says I need to buy them, but theyre already installed on the computer. how do I update them without purchase or get rid of the update symbol??
If you go to the App Store and look under Purchases - or Updates - you should see iPhoto, Garageband, etc. You can install updates from there.
Clinton
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How do I enable my iPod? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iPod? My iPod is not locked (I know my password), but I just can't figure out how to enable it. Thanks.
This may help:
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I try to updates some apps but when i click on update nothing shows up and I have 10 apps need to update??????
Also I already parchesed WhatsApp Messenger apps but it did not show in my ipad!!! thanksYou're not alone > Apps update not working. Was before but...: Apple Support Communities
Try again later today or tomorrow.
The problem has been reported to Apple.
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For the 2nd day my iPhone 5 will not let me download updates for apps. I've tried selecting each to click off wait, and have selected new updates indvidually instead of all together. Also have shut the phone down and have even deleting the apps completely and re-downloaded but to no avail. Each app continues to sit on my screen with the line below as if it is about to download but never does, and now any apps I've tried to updated will not let me use them.
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
The App Store said I needed to switch countries so I clicked the button and it switched it for me but now I can't update my apps but when I try to change it through settings it still says the country is the u.s. I don't know what to do to change it back
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
iTunes tells me my iPod needs to be updated (from 4.1 to 4.3.5) but when I click update it says "The version of iTunes is the current version". What's wrong?
You need to update to iTunes 10.x. However, to do that you need to ugrade your computer's OS to at least 10,5,8. That is a paid upgrade.
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I want to play a song I bought but when I press play it says I need to authorize my PC but when I put in my Apple ID it says its already authorized. What should I do to be able to play the song?
Delete and redownload it if doing so is free in your country.
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My Ipad is saying it needs to connect to itunes but when i go onto itunes it says it can only be restored but it will delete all my memory. HELP!!
No other choice, you have to restore to use your iPad.
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My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I purchased a film but it won't play because iTunes says I need to authorize the computer, but when I do that it says the computer is already authorized. Huh - some system. Any ideas?
Using Windows 7Hey Louni,
Thanks for the question. I understand you are having issues with Authorizing your computer to play content. The following articles may help to resolve this issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I want to update my i pad but it says I am unable to unless I update i tunes and when i click update and update i tunes nothing happends! how do I fix this problem so I can update it????
What iPad model do you have & what iOS is it running?
Cheers, Tom -
Today was my ipod disabled. it says I need to connect to iTunes, but when I connect it brings up an error message that says I have to enter code but my problem is that I forgot the code!!!!
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
my phone says i have updates for my apps but when i open update screen it is blank? its driving me crazy
Close the App Store app, double click the home button, press and hold the App Store icon until it wiggles, press the X, open the App Store app again and you should see your updates.
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I received a link to a iTune movie trailer in an email. I clicked on "watch now" and then "play". I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. How do I get QT to work?
When I hit the play icon the little arrow thing goes all the way over to the end of the file and doesn't play at all. What gives?
Is this a minimum information puzzle? It is difficult to diagnose a problem long distance when you provide little or no information regarding what actions you are actually taking to export the data or which version of iPhoto you are using. Based on your latest description of how it doesn't work, my best guess is that you are exporting a single frame from your video clip rather than the "Original" file. This is easily checked by opening the file in QT and simply pressing the left/right arrow keys. If the file only contains a single frame, then your export work flow is at fault. Please select the "File > Original" (or similar) option in the export menu to export the entire file in whatever version of iPhoto you are using.. -
I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.
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