My MacBook works fine wifi everywhere except for home. The home wifi is fine with the iPad and iPhone. How can I fix my MacBook?
My MacBook works fine wifi everywhere except for home. The home wifi is fine with the iPad and iPhone, so I assume the issue is with my computer. My computer works fine on wifi networks elsewhere. The only problem is at home.
The computer "connects to the wifi," but browsers and other internet-dependent software do not work. Curiously, if I connect the ethernet cord that doesn't work either. Usually if I reset the modem to factory settings twice (for some reason, once doesn't do the trick), my computer will fully connect to the wifi. However, in a few days, it goes back to not working.
Today, resetting the modem didn't work. I could only get wifi connection while in safe mode, but not in normal mode. So, the issue seems to be software not hardware. I have tried starting new accounts in normal mode, but those also don't connect properly to internet.
Not sure if this is relevant, but this problem started when my building switched internet providers from ComHem to Telia (I live in Sweden).
What do you recommend I do?
Thanks!
PS I use Snow Leopard: OS 10.6.8
Not unless the modem is causing a problem.
What you want to do is get it to work reliably over Ethernet first, then tackle wifi. Power off the modem. On your macbook, delete the Ethernet configuration and the Wifi configuration. Power up the modem, then connect the mac via Ethernet. Create the new Ethernet configuration and see if you can connect.
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This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
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