My mail is not working from my ipod i looked it up it says it trouble shooting but its not giving me anything to fix it can someone help me?

My mail is not working from my iPod touch. I looked it up and it says it trouble shooting? But they are not giving me anything to fix it. I restored my iPod touch to see if that worked and it didnt. Can anyone help me?

Can you access the account from another device?
Without you telling use the email provider and type of account we can't really help you.

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