My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

- Go here and see if you can redownload the movies. If you can then delete the movie and redownlod it.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Otherwise, contact iTunes and explain your problem. They should allow a free redownload.

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ITunes won't let me transfer apps from my PC to my iPod touch, how do I fix this?

I paid for several apps on my Windows PC and iTunes isn't allowing me to transfer my purchases onto my iPod Touch (iOS 5.1.1), the red symbol telling me it's not possible to transfer my purchase appears every time I attempt to add an app to my iPod, regardless of the app (has been tested on a number of apps, not including the ones I wish to transfer).
Has this happened to anyone else? Could anyone shed some light on the situation and help me in fixing this problem, please?

Are you trying to manual add apps over to the device? If so, that's not possible, as they can only be synced. See this article for more information and assistance on syncing apps to your iPod from iTunes.
Syncing and arranging apps from the App Store
Also check to make sure restrictions having been enabled for installing Apps. To check, head to Settings -> General -> Restrictions.
B-rock

I want to transfer movies I have downloaded from iTunes from my iPhone 5 to a flash drive to be able to use when I have no wifi on my iPad,when power is out etc ?

I want to transfer movies I have downloaded from iTunes from my iPhone 5 to a flash drive to be able to use when I have no wifi on my iPad,when power is out etc ?

If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

Hi! I want to see a movie that I downloaded from itunes in a language which is not listed in the options.

Hi! I want to see a movie that I downloaded from itunes in a language which is not listed in the options. How can I make it?

dalqgi wrote:
Hi! I want to see a movie that I downloaded from itunes in a language which is not listed in the options. How can I make it?
Check the available languages available for the Movie BEFORE purchase and not after.
Cheers
Pete

HT1689 I purchased a song on my iPhone from iTunes & the song won't fully download how do I fix this issue

I purchased a song on iTunes which will not fully download but n my music files its there but no sound
HOw do I fix this issue?

This Apple article has some good info -> iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume, Resume All, or button to start the download.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

HT1933 My 10 yr. old went behind me and downloaded some music which used all my money on my account. Is it any way that I can delete it and get my money back on my account.

My 10 yr. old went behind me and downloaded some music which used all my money on my account. Is it any way that I can delete it and get my money back on my account.

You can try contacting iTunes support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the first half of Breaking Bad season 5. downloaded the first 4 episodes fine but now i can't download the rest. how do i fix this issue?

I bought the first half of Breaking Bad season 5. downloaded the first 4 episodes fine but now i can't download the rest. how do i fix this issue?

Hello there, Marty1178.
The following Knowledge Base article should help you download your purchased items:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

I have smurf village on my ipod and just downloaded new smurf village to my ipad, but it has reset my game on the ipod. how to l fix this and can l get my original game position back.

i have smurf village on my ipod and just downloaded new smurf village to my ipad, but it has reset my game on the ipod. how to l fix this and can l get my original game position back.

If it is the same app for the iPod and the iPad (universal or iPod/iPhone app) and not a iPad only app, the only way is to restore the iPad from the backup of the iPod. That will wipe out all the app data currently on the iPad though.
If the iPad is an iPad only app, then there is no way.

My iPad is acting funny after 6.1.3 update the only way I see fixing this issue to downgrade but I can't find anything on downgrading

My iPad is acting funny after 6.1.3 update the only way I see fixing this issue to downgrade but I can't find anything on downgrading

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

HT4847 how do i access movies I have downloaded from itunes and permanently erase them from my cloud?

how do i access movies I have downloaded from itunes and permanently erase them from my cloud?

Hey okapi22,
Thanks for the question. Assuming you are attempting to clear up iCloud storage, it's important to note that iTunes purchases do not count against this storage. For more information, see the following:
Your iCloud storage is used for iCloud Backup, app data and documents stored in iCloud, and iCloud Mail (your @icloud.com email account).
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519
Additionally, you are not able to delete purchases from iTunes in the Cloud, but you are able to hide them. Take a look at the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
Thanks,
Matt M.

I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad. What's up with that and will I lose these films if I reset this iPad?

I've just found that three movies I've bought from iTunes on on my iPad are not showing up on Apple TV or anywhere other than that iPad. What's up with that and will I lose these films if I reset this iPad?

Thanks. The reason this has become an issue is that I recently bought a new Macbook Air that the iPad is not synced to. The one is was synced to was stolen. If I want to sync this iPad to the new Air, won't it be wiped before I'm able to copy these films or am I wrong about that?

I can't transfer downloaded content from my macbook air to my external hdd, when i try to drag it into the hrd drive it wont go in how do i fix this ?

i can't transfer downloaded content from my macbook air to my external hdd, when i try to drag it into the hrd drive it wont go in how do i fix this ?

What format is the external HDD in? If it's NTFS (= proprietary Windows), then OS X can read it but not write.
Eventually copy all content from the drive to a safe place, the re-format. FAT32 is the format which both Windows and OS X can read and write.

I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs.

I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs. 397 Apps 759 Songs over 100 Videos 13 books 3 IPhones 2 IPods So here is my problem with ITunes I purchased an App and it is identical to one I have already brought. The App description did not say anything that it would not do what I was trying to do. I wrote sup[port and asked if they could issue a credit. Mari at support wrote back and said he checked with his supervisor and they could not issue a credit. I told them what a good loyal customer I have been to Itunes and Apple and they still refused. Granted the App did not cost a lot of money (3.99) but it’s the principle. With customers having options to shop anywhere I would think a business would do whatever it takes to retain the loyal customers they do have Occasionally I rush to buy an App without fully understanding if it meets my needs. According to ITunes support that has occurred nine times. Here is the last reply that I received Roger, I know how frustrating it can be when things don't work the way they should be and I do apologize for the inconvenience that this may have caused you. I am sorry but we could not be able to grant your request as we have made 9 exceptions on you. For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:http://www.apple.com/legal/itunes/us/terms.html Again, I am hoping for your kind understanding regarding this matter. Sincerely Mari iTunes Store/Mac App Store Advisor

"The App description did not say anything that it would not do what I was trying to do."
You've already had 9 refunds? You understand that apps are sold on a non-return policy, presumably. You bought an app that didn't claim to do something that you wanted from it, and now that you've found that it doesn't, you want your money back.
Perhaps you've failed to explain your point properly but I can't see why you expect any sympathy from users here, not that it would make any difference. Only the store staff can issue refunds if they think appropriate. Chalk it up to experience. You could even contact the developer in advance of a purchase if you want to be certain an app does what you want. Then if it really fails to live up to the promise you would at least have a better argument for a refund.
tt2

I got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer availabe"..how do i fix this issue?im from singapore by the way

i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way

If it is longer available then you can't get the app on your phone.

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

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