My movie rental did not download. I can't find it to try again.

I rented two movies via my iPad. The first did not download because of insufficient space. I freed up space, but I don't know how much it needs. The second movie started to download, but did not finish. Now neither is downloaded and I can't find a way to make them try again.

A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Movie rental did not download completly

Movie rental did not download completly

A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1657 I was watching my movie rental, it stopped now I can't find it to start again

I was watching my movie rental, it stopped now I can't find it to start again

Forgot to say im using the apple tv. On such other device I do not know.

I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

what shall i do now?

TS1424 Just purchased Beatles' Tomorrow Never Knows. But some (four) of the cuts did not download and can't be played or synced with ipod. Any help?

Just purchased Beatles' Tomorrow Never Knows. But a few of the cuts did not download properly and can't be played or synced with ipod. Any help?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

Movie rentals did not delete after watching and seem stuck on rental page....

How do I delete movie rentals from rental page if they do not auto delete?

Hi Dummy13!
Here is an article that can address this question for you:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Movie purchase did not download

I purchased a movie through my iPhone and I keep getting errors when trying to download. Can I just get the cost credited back to my account -or get a credit where I can download using my AppleTV.
Also, iTunes continues to post a message that I have items available for download, but it does not download when I click on the Download Now button.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

HT1657 My movie rental will not download?

My rental movie will not download on my iPad?

If you rent it on your iPhone then it will download onto your phone, films from iTunes aren't streamed.
For rentals you have 30 days to watch it, but once you start watching it (even if you only watch one second) you then have 24 hours if you are in the US, 48 hours elsewhere, to finish watching it before it expires.

Movie rental purchase not downloading

Nothing is happening. It just says preparing to download but it's been about two hours now with no movement. What gives? This isn't my first time (I'm actually an apple developer), so I know it's really an iTunes issue and not a user issue. Is iTunes down or is there a glitch happening?

my rental is not dnowlouding sicne 3 am but will exp at 11.32 pm

Movie rental did not work. Next step?

My rental from the iTunes store was unable to complete. 25 minutes in it stopped and I could not skip past. Does anyone have any suggestions as to reimbursment or how to finish the movie?

The iTunes support staff are very helpful. You can contact them here:
Apple - Support - iTunes

How to get a refund from a movie that did not download?

Rented a Movie... Days later, the movie is still " Processing". I have been billed for the movie, and want a refund. any ideas where to go? Seems to be very difficult to ask for money back.

You're best bet to get that refunded is to contact iTunes Support through expresslane.apple.com. From there, select iTunes as the effected product, then iTunes Store, and answer some questions, and they will email you with the info on getting that resolved for you.

TS1368 I got the "cannot connect to iTunes store" error while making an in-app purchase. The app did not upgrade with my purchase. If I try again, will I be charged twice?

The purchase was made on the new iPad with wifi only. I was connected to a network on both my iPad and my laptop, with no other issues. The error occurred after It prompted me for my credit card info, it asked "do you still want to purchase?" then asked me to enter my password again. That is when I received the message.

Plug your phone to your Mac or PC.
Open Itunes.
Transfer the purchases from your Iphone to your Mac
Go to Books on itunes on your library (Mac not the iphone) and drag the book back to your phone.
That should do it. It worked for me.

Downloaded an audiobook on my iPhone. Part of the book did not download. What do i do?

Downloaded an audiobook on my iphone. Part of the book did not download. What do i do?

Try doing it again..

I have rented a movie on my ipad. It did not download due to not being on wifi at the time. I know I completed the rental because my gift card balance went down $3.99 plus tax. How do I find where to download the movie?

I have rented a movie on my ipad. It did not download due to not being on wifi at the time. I know I completed the rental because my gift card balance went down $3.99 plus tax. How do I find where to download the movie?

But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

HT1390 can my rental time get extended because the rental did not finish downloading and now I won't have time to watch it today

I downloaded the movie Battleship yesterday and tried to watch it but I could only watch half of it because it did not download all the way, well this morning it finished downloading with 10 hours left to watch the movie but I will not be able to watch it in that time frame because I have classes until later tonight so I was wondering if the rental time can be extended without me having to pay for the movie again since I did not get to watch it all when I tried to?

Contact iTunes Customer Support and ask them.

My movie rental did not download. I can't find it to try again.

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