My mum bought the new 5s recently but my phone refuses to iMessage it will only SMS. Any ideas?

My mum bought the new 5s recently but my phone refuses to iMessage it will only SMS. Any ideas?

Hi..
Try these support articlees ...
iOS: Troubleshooting FaceTime and iMessage activation
http://www.apple.com/support/systemstatus/
iOS: Troubleshooting Messages

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