My N96 is not accepting my new SIM Card

To whom it may concern,
I bought my N96 branded from Vodafone UK around 1 year ago and when I tried it the first time I used it on an other network and it worked flawlessly.
I did two upgrades with the WLAN with no issues and meanwhile I changed to Vodafone Malta and it still worked fine.
Last week I did another upgrade with WLAN and with this upgrade the N96 changed to a much better user interface mode & I was very happy with this upgrade.
Around two days ago I decided to revert to the Network I first used to work with but as soon as I inserted the new Sim Card, all the benefits of the latest upgrade disappeared and in the middle of the screen in small black text there is written "Non Vodafone Sim Card"
I can still do calls and receive calls and other things like before but all the new functions that were included in the last upgrade are not functioning! Just to mention one, the center multifunction button does not have any shortcuts!
I reinserted the Vodafone card back in the phone and the phone came back to work with full functions. When I use the new SIM CARD these functions disappear!
I don't know why this is happening because when I first used my N96, I used it on this same network with no issues!
Can someone help me with this issue?
Thanks

Hi,
I changed my Standby theme and the issue is now solved!!!
I used another standby theme and it works fine.
The only thing I miss are the special shortcut features that comes with the Vodafone standby theme! I wish I can download a similar standby theme! Does someone knows from were to download good standby themes for my N96?
Thanks again for your great support!!!

Similar Messages

  • HT1918 istore will not accept my new credit card information

    the istore will not accept  my new credit card info

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • You will not accept my new credit card number. On...

    How can I obtain more credit as you will not accept my new credit card.  The number has not changed, only the security number has changed.
    Solved!
    Go to Solution.

    Hi,
    To use credit card in purchasing Skype product, you just have to make sure that you have entered your credit card's correct information. If you are not certain with this information, you can contact your bank for more assistance.
    However, if the information you have entered is right, I suggest that you contact us through this link: https://support.skype.com/en/faq/FA1170/ so you can provide us with the error message you are encountering and we can investigate further.
    I also sent you a personal message regarding your purchases. Please check your  private message list by clicking on the envelope icon located at the top right part of the community page once you are signed in.
    Regards,
    Jestoni
    Did this answer your question or resolve your issue?
    Mark it as a solution and click on Kudos button.

  • I can't get my unlocked iPhone to accept the new sim card.

    Hi,
    I have an iphone 3, I had it unlocked by O2 a few weeks ago, but it still wont accept a new sim card, and when i connect it to itunes, it doesnt mention anything or give me the opportunity to register the new sim. Can anyone help?
    Thanks

    iPhone: Troubleshooting authorised unlock issues
    http://support.apple.com/kb/TS3198

  • HT1918 My iPhone will not accept my new credit card info

    My iPhone will not accept my new credit card

    By 'not accept' you mean ... ? If you are getting an error message then if you post what the message says then somebody on here might be able to try and help.
    For a card to be accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are. If your card is, and if it's being declined, then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • Help! - iPhone 2g will not activate with new sim card

    I have been given an iPhone 2g for my son. Have activated a new sim card as 02 said this was the reason I could not activate on iTunes. Still cannot get the phone activated. I have reset all settings so am now lost as to what to do next!

    I have tried that but the phone is not being recognised when I connect it to iTunes. I keep getting a message on the phone saying "new sim detected - please connect to iTunes". When I connect to iTunes I get the message "unable to activate - please try later - disconnect the phone" - very, very, frustrating. Didn't have any problems at all when my older son took over my iPhone 3G and put a 3 sim in it (after being unlocked).

  • Newly-unlocked iPhone 4 will not activate with new sim card

    I recently bought a used iPhone 4 from a friend and brought it with me to Cambodia. The friend initited a request to AT&T to unlock the phone so I could use it, and the request was granted by AT&T. She forwarded me the email with instructions, but I have not been able to successfully complete the unlock. The instructions say:
    Open iTunes on your Mac or PC and verify that you have Internet connectivity.
    Ensure a SIM card is inserted into your iPhone.
    Connect your iPhone using the dock connector to USB cable that came with your iPhone.
    Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
    After restoring, your iPhone will be unlocked.
    When I try this, it refuses to recognize that there is a SIM card installed.
    The instructions don't say it has be any particular SIM card, just "a SIM card" so I'm using my local SIM. I also tried a second SIM with the same result.
    Any ideas why this isn't working or what I should try next?

    I can't even get to an option that asks me that question. I don't want any of the data on the phone now, as that is my friend's data, but I can't even get to a place where I can delete her data or anything else.
    All I get is the "activation" screen options (choose language, country, wifi network) and then the error message that "Activation Failed - please insert a SIM card."
    I'm not sure if that clarifies exactly what you're asking, My apologies if it doesn't, and try asking me again.

  • ITunes will not accept a new credit card Im trying to use and it's valid with money

    I keep trying to put new credit card on iTunes and it tells me "card not valid" or "invalid security code". What do I do?

    have exactly the same problem. i use virtual visa cards (mbnet.pt), issued by my bank (and that are tied to my bank account), and now itunes is also saying that i cannot add more cards. contaced costumer support, and they said the same, to go and buy gift cards (even though they're not sold in my country) or make a new account (losing all my previously purchades apps). So now basically im left with an account that cant buy stuff.
    this is beyond crazy. ive been told by my friends that they thought that the limit was 5 cards every 30 days, but now costumer support says its forever. what?
    also, im pretty sure that i only changed card 3 times the last month, and +1 time a couple of months before.
    man, talk about a crazy limitation. i too dont know what to do now. one thing im sure, and that is i will never again buy anything from apple again if this doesnt get solved the "good" way. man, i just want them to AT LEAST allow me to add a "clickandbuy" account, but all i get is an error saying that ive added to many cards.

  • HT204266 Why App Store is not accepting my new credit card billing address?

    When trying to buy at the App Store it keeps saying "Your cedit card information does not matchc your bank's records.  Please enter a U.S. credit card and matching billing address."   This credit card is not the original I had saved in the system -- it's new, but the billing address is a PO box.  If I change it to my residential address I get the same message.

    Is your VISA account associated with the same country where you reside? If not, that's why it was declined.
    Read here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • ITunes not accepting my new credit card details

    My bank recently suspected some hacking activity, so just to be sure they issued their customers new (VISA) credit cards. The numbers are the same, only the security code changed. I proceeded to change these details in the iTunes Store, and I got the message:
    "This card cannot be used with the iTunes Store. Please use another credit card."
    Sadly, I don't have a credit card collection. This is my only credit card, and need to be able to link it to my account. I've written Apple Support a number of times now (If any Apple Support people are reading along, its case numbers 616319324 and 615607991.) But I'm not getting any response except their lovely message saying they've received my question, and they'll be in touch.
    Does anyone have any suggestions on how to proceed?
    Tnx!

    Hi King_Penguin,
    I did. I removed the old card, and selected the 'none' option. After exiting and logging back in I reentered the new details, with the same error message coming up. I never had any trouble with my purchases or unauthorised ones. I've been using the card for other things in the mean time too, so it's not that. I think it has to do with Apple having my old card (which has the same number, but different security code) on file, which maybe causes a conflict with my new one.
    As I said, I've tried to get in touch with Apple via getsupport.apple.com, but no succes....

  • "Unable to load network list" on new sim card overseas on unlocked iphone 4

    I recently bought an Iphone4 (unlocked) from australia. While traveling overseas I inserted a new sim and got the message "unable to load network list", and could not activate my new sim card. Could not find the answer on the discussion board here but got in touch with my provider back in oz who helped me.
    Solution: You need your laptop with Itunes on it. Turn the phone off, then connect to your laptop with Itunes already running and then turn the phone on. When you click on your phone icon in Itunes it will say "Congratulation, your iphone is unlocked". You can then eject your phone and your new sim is activated.
    Hope this helps

    Sorry not sure why your new sim card isn't supported...not sure if it helps but I had my laptop connected to wifi at the time also, but I don't think it should matter. Its worth a try connecting to internet with ITunes on, connect your phone and then turn it on and see what happens.

  • HT201407 I want to change carriers I have followed all the instructions but my iphone 4 will still not accept the new carriers sim

    I want to change carriers but my iphone 4s will not accept the new carriers sim?

    Did you deal with your previous carrier and they agreed to unlock your iPhone?  You got the inforamtion about restoring and then got the welcome message you were unlocked?  Perhaps the sim you are trying to use is not valid, can you try another and see if that works?

  • Waiting for Activation i have an iphone 3g. iphone is from my old contract and i have given it to my girlfriend. she then went to the O2 store and they gave her a new sim card which is compatable with iphone 3g. O2 have told me the phone is not blocked.

    " fault code,,,,,waiting for activation, this may take some time,,,,,"       O2 gave my gf the contract and the new sim card to go into my old iphone 3g which was with O2 previous, O2 have assured us that the phone's imei number is not blocked, they have also said the sim is activated and there is no reason why the phone should not work. the phone is out of date warranty. the sim card does work in other handsets, also my sim from my iphone 3gs does not work in the iphone 3g. i have spent hours litterally on the phone to O2 and now to apple, but because i am out of warranty apple want £25 just to even listen to me over the phone. someone please help me. i am getting very frustrated for hopefully what might be an easy fix for someone. i have done all the resets that are possibly humainly possible, i have done all the resores you can do, have sync'd on many occasions all to come up with the same fault. i am still getting O2 in the top left corner but with no bars and when trying to call it fails imediately. wifi is fine, it works as an ipod.

    ONLY AT&T can legally/legitimately unlock it.  No one else at all.

  • After updating to iOS 5, my Iphone 4 is not reading my SIM Card.  I went to ATT and got a brand new SIM Card, and it still hasn't worked. Can you help??

    After updating my iphone 4 to iOS 5, it refused to read my att SIM Card.  I went to the Apple store (Lennox Mall, Atlanta Georgia) for help, they told me that it was an Att problem, and needed me to get a brand new Sim Card from Att.  I went to Att and replaced my SIM Card to a new one.  I later returned to the Apple store, but the phone still didn't work.  The apple techs blamed the att network, and stated I needed to go home and wait for 24-48 hrs, and retry the att network again, and hopefully the phone will work.  The next option they gave me was to pay $200.00 to get a replacement because my phone was out of warranty.
    So I basically I have a phone which has never been dropped, not abused, no water damage or what so ever.  Prior to my IOS 5 update, it worked perfectly without any problems.  Now, that its not working as a result of either Apple's or Att's fault, no one seems to be helping or standing behing their product.  Both parties are blaming each other for the problem.  Can someone help??

    I've seen a number of reports of this on here. In most cases where people took their phones in to the Apple store, they were given a replacement, even if the phone was out of warranty.

  • I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, as a result nothing will work on my phone and I cant access emails!

    I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s

    Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

Maybe you are looking for

  • IPhone 5 Battery & Data usage issues

    Here's my journey. I had the iPhone 5 from the day it was realeased. Was with Vodafone Australia. Phone was awesome. Coverage was an issue, so decided to swap to Telstra recently. Got new iPhone 5 with the change over. From the beginning, the new Iph

  • Help with alternative URL for service endpoint

    I'm trying to define a WSDL service that is behind a firewall/load balancer.   By default, the wsdl service-endpoint is defined using the same URL prefix as the wsdl page itself.  (e.g https://virtual_servicename...)  However, we need to have the ser

  • PSE8 Backup/Synchronization not working for more than a month

    1. Reconnecting files shows that a file is not connected; however, no file is listed. How do I find missing file's properties. 2. Backup/synchronization preferences works fine. 3. I can select one or more or the whole catalog. 4. The twirly icons sho

  • ERROR MESSAGE: ## Unequal Stereo Regions Corrected

    "## Unequal Stereo Regions Corrected" ...where ## is a number. In this case, "2 unequal stereo regions corrected". This is an old error message going back to Logic 3.x and I'm still at a loss as to why it occurs. Any ideas? Situation: just re-opened

  • Does OPC UA Shared Variable Server support Alarm&Event and historical access?

    OPC UA Shared Variable Server is a sample code and resides at https://decibel.ni.com/content/docs/DOC-25602 It seems to support DSC <-> OPC-UA tag synchronization. But does it support alarm&event and historical access? I tried to open it with LabVIEW