My new 8th gen iPod nano is 'not recognized' by my computer. My computer runs on Windows 7, and I've installed and updated the latest versions of itunes etc, but still to no avail! I've tried different usb ports, troubleshooting...

My computer runs on Windows 7, and I've installed and updated the latest versions of itunes etc, but still to no avail! I've tried different usb ports, troubleshooting, etc... But it still says "One of the USB decuces arrached to this omputer has malfunctioned and windows does not recognize it".
The iPod is brand new, sent to me by Apple as part of the 1st gen replacement programme. I've been using the cable that came with the 1st gen iPod (I bought the first gen second hand) It always worked on my computer with the 1st gen iPod. So I was wondering, do you think I need to replace my cable in order for my PC to recognize my iPod or is it something else?
Thanks

Try a different cable. And are you connecting directly to your computer or through a USB hub?

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