My new computer says that my ipod is not authorized to play on it

I have a new computer, and my library has been transferred to it, and it recognizes my ipod when I connect it. However, when I try to copy new songs from my library to the ipod, it says that my ipod is not authorized to play on this computer. What do I do?

Do the songs play in iTunes? It may be that after you moved it, you now need to authorize the new COMPUTER (not the iPod), then your iPod should be able to sync everything. iPods are not authorized, computers are.
Patrick

Similar Messages

  • ITunes suddenly says that my iPod is not authorized

    I have had this iPod for over six years with no problems whatsoever. I plugged it in last night to sync it because I had bought some new songs. When I plugged it in a mssg popped up: "This computer is no longer authorized to play purchased items that are on the iPod "XXXXXX". Would you like to authorize this computer for items purchased from the itunes store?" (The XXXXX is a substitution for my name). When I click on 'authorize' and enter my password I then get this error mssg: "We could not complete your iTunes Store request. An unknown error occurred (-42408)." I have not done anything different and nothing has changed. I simply bought new songs and wanted to sync them to my ipod. Any ideas what is going on??

    See if anything here helps: http://support.apple.com/kb/TS3258

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    I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????

    Hello Fanzaria,
    Congratulations on your new computer!  It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt. 
    Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time?  You mentioned that you don’t see these purchases under your past purchases in the iTunes Store.  I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
    iTunes Store: Hiding and unhiding purchases
    http://support.apple.com/kb/ht4919
    If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used.  Use the steps in this article to find your Apple ID:
    Apple ID: How to find your Apple ID
    http://support.apple.com/kb/HT5625
    If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
    Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    I also recommend reviewing the following article for the issue you are experiencing.  I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer. Any ideas?

    I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?

    Hello there DesertRat71,
    I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
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    Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

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    Enter SN hee:
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    Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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  • When I try to download the 10.0 update, my computer says that this, "URL can not be downloaded."

    When I try to download the 10.0 update, my computer says that this, "URL can not be downloaded."

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  • I purchased a movie on iTunes, but it will not play on my Apple TV1.  It says the Apple TV is not authorized to play this content.

    I purchased a movie on iTunes, but it will not play on my Apple TV1.  It says the Apple TV is not authorized to play this content.

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  • HT204291 All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies."...

    All of sudden apple tv will not play my tv shows/movies on itunes.  It says "The connected display is not authorized to play protected movies.
    Can anyone help  I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
    Not sure why this has just started happening.  have been using apple tv with my ipad for months and now it comes up with this error... 
    THanks

    Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
    AC

  • I accidentally deleted my whole i tune library. I was able to retrieve the entire library, but all my play lists have dissapeared and iTunes says that my ipod is not synced with this computer. Can i sync my playlists from my ipod to my itunes?

    i accadentally deleted my entire library (over 10,000 song) when i was trying to delete an old back up file off an external hard drive. Now when i open I Tunes and connect my ipod, a message says tht my ipod is not synced with this computer. This is the only computer this ipod has ever been synced to, so i don't know how to reconnect the two. I was able to restore all my music to the itunes library, but I lost all my playlists. I spent considerable time creating the playlists and they are stll on my ipod. Can I somehow sync in a way that my ipod can give the computer my play lists?

    With your iPod connected to iTunes right->click on it's device name in the left hand pane of iTunes under devices and select Export Playlists.
    B-rock

  • An error happened when i open my itunes, error -42032, and now i can't add song or movies to my ipod it says that my PC is not authorized with my ipod, i used this pc for the last 3 years, what sould i do??

    An erroe happened when i open my itunes , error -42032,my ipod wasn't connect to my pc at that point, the results is that i can't add songs and movies that i'm buying or had already bought in my ipod because it says that my pc isn't authorized to do it. the point is that i'm using this pc for the last 3 years with my itunes and ipod

    check out this support article.

  • Itunes says some of music is not authorized to play on my computer

    my old computer's screen was damaged, so i went out and got another one when i did geek squad at best buy took the info off my old computer and put it on my new one this included itunes with all of my music, when i went to sync my ipod to the new computer some of my music was not put on because it said it was not authorized to play on my computer, is there a way to fix this?
    thanks in advance.

    Hey there,
    Is your iTunes library authorized? If not, head to store drop down menu and click "Authorize." If it is already, try deauthorizing and then reauthorizing it. See if that helps.
    B-rock

  • Have New Computer - Some Songs wont copy because not authorized user

    I just bought a new computer and moved all my songs over. When I sync up, most of the songs copy over, but there are about 54 that wont. i get an error message that states "Some of the items in the iTunes Library were not copied to the iPod because you are not authorized to play them on this computer"
    What am I doing wrong.

    Choose Authorize Computer from the Store menu in iTunes, or play one of those songs on your computer; when prompted, provide the username and password associated with your iTunes Store account.
    (26484)

  • Why is iTunes repeatedly saying that the comp is not authorized to sync with my iPhone despite having repeated the steps to authorize it??

    iTunes does not sync with my iPhone; saying that the comp has not been authorized to. It suggests that i authorized it by going to Store > Authorize This Computer. I did exactly that, and it still refuses to sync.
    I'm not able to sync my music, videos, photos, etc as a result.
    This occurred after i had synced my iPhone to another comp in another location recently.
    Please help!

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

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