My new iPad has the wrong iCloud account (restored an old backup from previous iPad). It's pointing to an account that no longer exists and now I can't delete it because I can't log into it. Find my iPhone wants me to log in before deleting the account.
I have an old iPad2, and received a new iPad Air. When I set up the iPad Air, I started as a backup from the iPad2, instead of treating it as a new iPad setup. It also asked if I wanted to set up Find My iPhone and I said yes. Problem is that I also (previously) changed the primary email address on my iCloud account, but never changed the iCloud setup on my iPad. So now the iPad Air has iCloud pointing to the email address as the account name. I want to just delete this account and enter the new email, but Find My iPhone won't let me - it asks for my password first. Problem is, it won't accept the correct password because the primary email has changed.
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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how can i tell if someone is logging into my find my iphone account and how can i find out who it is? Can I add a second layer of password security for Find My iphone?
Nobody can log in to your iCloud account unless you gave them your password. There is no other way.
If you shared your password with someone (not a good idea) and no longer want them to have access to your account, change the password and don't share it again. -
hey guys, iv recently changed over from the 4 to the 5 and i have lost my 5. Luckily a few days ago i downloaded find my iPhone but when i log in it tracks my old phone and not the new one. I have logged in so i dont know why it wont connect. I'm really upset about lossing it, if anyone one knows how to fix the problem or another way of tracking my phone that would be great.
The iphone 5 can only be located if connected to a data or mobile network. If in Airplane mode or switched off, it can't be found.
Check this article for more info:
iCloud: Troubleshooting the Find My iPhone app -
I Now get constant pop ups to logon to iCloud but it wants a password that I forgot. I also forgot the security question answers. It can not email me a password reset because the email no longer exists and Verizon won't let me recreate it. I know this will sound crazy but when I created the original Apple account with the old email address I put in a bogus birthdate because I do not like giving out personal info.
i Just want to do something to stop the iCloud popups.Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
I have a new Macbook Pro, how can I access my old backups from previous Macbook??
Hey, I reccently got a new Macbook Pro, because my Macbook died. How can I get access to my previous backups to get uni work and stuff from it? There is almost 2 years work of stuff on there that I need access to.
Is it also because I am now on Lion?
cheersTry the advice on this thread.
The problem is that you're using a different Mac. The best approach would have been to use Setup Assistant to suck your data from the old backup into your new Mac. Since you didn't do that, your manual approach may be the best option. -
How can I restore an old backup from iTunes?
I would like to restore a backup from yesterday. The most current backup was today because it is set on auto backup. When I select 'Restore Backup', the only option I get is the file from this morning.
I have already located the file I want to restore and saved it to my desktop. How do I select that file in iTunes when I try to back up?
Thanks.
DeborahOpen iTunes then click on iTunes (in the upper left corner) > Preferences... > Devices
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please help me it is a card of 25 dollars and i dont want it to go to waist i by mistake thought you used a frake email so i made one up i thought i was going to have a new one but then it said it was going to send a verifaction to my email so then i tried to use a real email and put in the code but it just kept on saying invalid code. check the code and try again. and i dont know what to do can u please please help me it was a gift and i really dont want it to go to waist please i need help
for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy -
Did i post this question in the right place to get an answer?
Yes.
Have a look at this thread:
https://discussions.apple.com/thread/3189665
It's not uncommon for some people to have a "blank" password, I did that for years. Apparently Lion has a problem with blank passwords.
I hope the procedure in that thread works for you. -
How can I restore an old backup from Time Machine to my iPhone 5?
I have the iPhone 5 that I had previously transferred my apps and other data to from my iPhone 4. Due to poor battery life, I had to restore the iPhone 5 as a new phone. This helped battery life but now I habve lost my text messages, App data and photos. I use Time Machine on my Mac so whayt do I need to do to get the data back on my phone. I'd like to do this without restoring the phone but rather syncing it with data recovered from Time Machine. I don't want to screw up the battery life again.
Hi ...
I've found a solution to my problem.
Time Machine locates extenal HDD backups differently depending if they were done via a network or via a USB/FireWire/Thunderbolt connection.
My initial backup was done via a direct Thunderbolt connection. I ran into the above issue b/c the second time when I tried looking for the backup file the HDD was conencted to my iMac and I was accessing it via a network conenction.
I simply connected the drive directly to my MacBook pro and ... voila. I was able to see the backup, select the iPhoto library and begin the restore.
Hope this helps.
BTW - I found this out by reading the 'blue box' selection on this page: http://pondini.org/TM/E2.html
(Thanks goes to Pondini!) -
I recently purchased a new Iphone 5c and gave my 4s to my husband to use. However an old email address of mine keeps popping up that no longer exists and I don't know what the password was
and I cannot restore the 4s to factory settings. Is there any resolution for this?Find My iPhone Activation Lock
Find My iPhone Activation Lock- Removing a device from a previous owner’s account
The problem is covered in the above links. Unless you know the Apple ID and password used to set up the Find My Phone lock originally, then the phone is useless. If you have proof of ownership and that you are the original purchaser, then you can ask Apple to release it from the activation lock. -
I wrongly downloaded the wrong icloud account onto my new iPad mini when setting it up and need to know how I can cancel this as it's already loaded on?
Hi jillandjohn,
Erase the device and restore it from the correct iCloud backup:
Go to Settings>General>Reset and click on Erase All Content and Settings (this will erase your phone so you can start from scratch)
Then follow the instructions in this article to Restore from iCloud backup:
http://support.apple.com/kb/ht1766
Cheers,
GB -
I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?
Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.
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My ID account has a wrong e-mail, I want to uninstall indesign but I can not do it because I can not access to my account
What is your operating system? Why do you need to access your Adobe ID to uninstall an application?
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I have the wrong icloud account on my ipad. If I go in and hit the red delete account button in settings of icloud will it just remove it from my ipad or remove it completely since it is on other devices
It only deletes if from this device, not from iCloud. Other devices still using the account will not be effected by this.
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I recently got a new computer because my old one wouldn't let me open creative suite 3 after it generated a error and now I can't deactivate the key to activate it onto my new computer. Any help would be appreciated. Thank you.
You are allowed to have two activted installations, so if the first machine is the only machine with an activated installation there is nothing prohibiting you from installing and activating on the new machine.
You can contact Adobe Support thru chat to have the old installation deactivation.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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