My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.
my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.
If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
Similar Messages
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How do you fix an ipod that has a black screen and it turns on but when it turns on the screen gets a lighter black but you still can't see the apps or anything?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
I can't connect my mac to my TV, I have the right cables and have done it right but I still doesn't get the macscreen on the Tv, what should I do?
What are you getting on the TV? Are you getting a completely blank screen, or are you getting a message similar to 'no input detected'? Or are you seeing the spiral galaxy desktop? If you go into System Preferences -> Displays then do you have an 'Arrangements' tab?
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My file names have disappeared in grid view. Thery have been replaced with a dark bar along the bottom of the previews. If I toggle using the command u it hide the bar but I still can't see the file name. In list view all the file names are OK.
The dark bar is caused by the option "Show metadata below image".
Check the settings for the metadata overlays in Grid view (basic and expanded) by clicking the little "badge" icon below the Browser and selecting "Edit". Is the filename still enabled in the list? And in a high enough position to have precedence for other metadata tags, if the space does not suffice to show all selected tags?
Regards
Léonie -
Airport Extreme set-up - Ethernet connection ok but wifi connection doesn't see the internet
I'm trying to set-up a new (5th Gen) Airport Extreme 802.11n Wi-Fi to replace an existing TRENDnet router.
It's connected to a Motorola cable modem with Optimum internet service.
When I hard wire my laptop (Windows) through ethernet I get internet access. However when I try to connect via wi-fi on the laptop the Airport Utility displays 2 errors: Internet not available and No DNS server.
When I try to connect my ipad, when I select the Wi-fi network I see the network and it tries to connect but continues to cycle, with the wi-fi icon appearing in the top line then disappearing before returning. In the Airport utility on the iPad I see the same issues listed as on the laptop.
In the airport utility under the internet connection, "Connect using" is set to "ethernet" and "connection sharing" is set to "Off(Bridge mode)"
Appreciate any help.
thanksI would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. -
I have a email address I no longer use and want, so have deleted it from my address book on my iMac and iPad. It kept reappearing when I started to type a similar email address, so I was advised to delete it by going to Mail on the iMac... Mail > Window > Previous Recipients... and Delete from there... which worked, and it now no longer appears in the To: box when typing a similar email address in Mail on my iMac.
However, even though I have deleted the same contact/email address on my iPad, it still appears when typing a similar email address in Mail on the iPad. How do I perform a similar action as I did on my iMac, to prevent it from reappearing?
Hope someone can help.
Thanks, Simon.
On the iMac..The only way that I currently know of to remove old and invalid email addresses on the iPad is to restore back to factory defaults, which I assume that you won't want to do. You could try leaving feedback for Apple, and maybe in a future update we'll be able to edit them : http://www.apple.com/feedback/ipad.html
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I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help
I recommend reaching out to Citrix via their support system -
http://www.citrix.com/products/receiver/resources-and-support.html
The receiver app has a specific list of servers it's compatible with, if the server is not on the list the app won't work in OS X.
http://support.citrix.com/servlet/KbServlet/download/28492-102-671726/Receiver%2 0for%20Mac%2011%204%20FAQ%20v1_1235.pdf
Do you know what server you're connecting to? -
I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?
Let's ensure we get this new device up and running, 123Vika. I know the importance of having a functional device. I have some great news you can activate the device directly from My Verizon. Take a look; http://vz.to/1gdvahs
YosefT_VZW
Follow us on Twitter @VZWSupport -
Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software
No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT -
I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
i just bought an airport express. i set it up and was able to be detected by my macbook, but i still cant connect wirelessly. the same goes when i tried my iphone. please help!
Is the status light green?
Your Airport device may be in Bridge Mode.
Airport Utility 6:
Open Airport Utility, select the Airport Express and click Edit. Navigate to the Network tab and change Router Mode to DHCP and NAT. Then click Update on the bottom right.
Airport Utility 5:
Open Airport Utility and click Manual Setup. Navigate to the Internet icon and change Connection Sharing to Share a Public IP Address. Then click Update on the bottom right. -
I followed all the steps but my still don´t recognize my iphone
I followed all the steps but my still don´t recognize my iphone
the steps that you have in your web but doen´t work
what can i do
thanksI would ask this to dropbox it could be they have blocked the option to avoid being used as free web hotels
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How do I change the address that my iphone sends when i send mail. I have deleted the account but it still shows up as the account that will be replyed to if people hit reply.
Hey There I didn't need to change it as it shows my correct name in my icloud account. The problem is on my Mac where it still shows my Full name as my partners name.
For eg. if I send an email from "Mail" on mac and I use my icloud account then the name that shows up is my partners name when the email is received. If I send an email from the Icloud Mail box that I log into on my browser then the name that shows up when the email is received is my name which is correct.
When I go into preferences in "Mail" on my Mac to change my name, the name is ghosted out and doesn't allow me to change it ! ? It is here that it still show my partners name ?
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