My new iPhone4S could not start after the Apple mark disappear, the running screen stand still over 30mn. Can someone tell me how to solve this problem.

My new iPhone4S could not start after the Apple mark disappear, the running screen stand still over 30mn. Can someone tell me how to solve this problem.
I tried to connect to iTune hoped to restore the system but iTunes did not reconige it.

here is link to the apple product feedback website:
http://www.apple.com/feedback/

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