My new ipod 6th generation doesn't appear on itunes and does not charge when connecting to iMac...Any suggestions?

My new ipod 6th generation doesn't appear on itunes and does not charge when connecting to iMac...Any suggestions

If you have a PPC iMac, see KB Article:  http://docs.info.apple.com/article.html?artnum=301733 iMac G5: How to Reset the SMU (iMac G5, the iMac G5 (Ambient Light Sensor), and the iMac G5 (iSight)).
Intel iMac, see KB Article:  http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC)
Your iPod is "new"  & still under warranty.
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.  If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
Or, take your iPod Nano to your local Apple Store or AASP.

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    PodPlayer Windows Only
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