My new ipod nano is not recognized by ITunes.

I have installed the latest ITunes software.  But when I connected my new nano, the device was not recognised and I am unable to download anything on to it. Can anyone suggest a remedy, please?

You'll need to need to work through each suggestion in this Apple support document as necessary.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Similar Messages

  • My new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

    my new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62 and Windows 8.1.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • My new Ipod Nano isn't recognized by itunes.

    My new Ipod Nano isn't recognized by itunes.  I did all of the troubleshooting and even uninstalled Apple Mobile Device.  I can't get it back.  Can anyone help me?

    Hi MartyP680, 
    Thank you for visiting Apple Support Communities. 
    It appears that you're receiving a message that your iPod nano can't be identified properly, and you've already tried removing and reinstalling iTunes. You've also isolated this behavior to only one of your PCs. 
    If the issue persists, there are some additional tips in this article that may help, including verifying that the Apple Mobile Device Support service installed properly and is running:
    iPod nano: Error message saying that iPod could not be identified properly - Apple Support
    The "Learn More" section also mentions some other potentially conflicting software to look for on your PC. 
    Best Regards,
    Jeremy 

  • HT204302 My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this?

    My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this problem?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • My Ipod nano is not recognized in itunes.  I have uninstalled itunes and reinstalled it with an update and it still won;t work

    My Ipod nano is not recognized in itunes.  I have uninstalled itunes and reinstalled it with an update and it still won;t work

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    -Griff W.

  • My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

    My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

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  • New iPod Nano 5G Not Recognized

    Okay, this is a weird one.
    I bought an iPod Nano from Apple and it is not recognized by my Mac Pro. My Macbook sees it just fine and so does a Windows PC at work.
    I've followed the troubleshooting found in TS1410 on Apple Support. In addition, on the very same Mac Pro with the same USB cable and USB port, iTunes sees my iPhone perfectly fine.
    When I click on Apple, About this Mac, click More Info to launch System Profile and look under USB, it sees my iPod Nano as well. However, the iPod Nano does not show up in finder or my Mac Pro.
    Any ideas on possible troubleshooting?

    Oddly enough, after another reboot, it is now working.
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  • New IPOD Nano will not sync.  iTunes recognizes it, I think.  It knows its there and says I can transfer purchases from it but it will not let me sync it to my existing itunes.

    I received a new IPOD nano for CHristmas.  Itunes shows it there on summary, it is showing with the eject symbol.
    However, when I go to file/sync, it allows me to transfer purchases but not sync it.  It also does not show up in my playlist like my older NANO does.
    I have reset, I have toggled security on and off.  I am current on the software on both my IPOD and ITunes.

    I was having the same problem...plugged in my new device and although I was able to set it up and it was recognized in iTunes, hit the sync button and nothing...even when it said it was syncing, still nothing. I am not sure this will work for you but I did two things that were suggested in this forum in combination with one another.
    First, I plugged my Nano into different USB port on my laptop from the one I was using. when I reconnected, my devie again was displayed in the top right corner. I clicked on it and the summary page appeared. The one thing I hadn't done is go to the "music" tab. When I arrived there I found that the "sync music" tab was unchecked for some reason. I checked the block and instantly the download started.
    As I said, I don't know if you have tried this or if it will even work for you but after an hour of frustration...I felt a little silly that it was something so simple I had negelected and thought I would share.
    Good  luck!

  • IPod Nano 6gen not recognized by iTunes using a Mac, have tried all the tips.

    I've tried all of the tips on the site, nothing seems to work.  My Mac (OS X 10.6.8) can see the device and my iTunes updates as normal on other devices but the nano suddenly isn't seen by iTunes.  I've reset the settings, checked the USB, nothing seems to work. I'm also getting an error message that says Mac OS X can't repair the disk, its telling me to backup and reformat.  The resetting on the device should take care of this but it doesn't, the device is empty.  All software is up to date.  Any ideas?

    chris1571 wrote:
    I've tried all of the tips on the site, nothing seems to work.    Any ideas?
    Which ones?  Have you tried this one - iPod not recognized in iTunes and Mac desktop?
    Please describe in detail all you have attempted to do in order to resolve the issue.

  • Brand new iPod Shuffle is not recognized by iTunes and Win XP Laptop

    I have iPod nano and iTunes 7. Just got a brand new iPod Shuffle (2nd Gen). Neither iTunes nor my laptom recognize the iPod Shuffle - it is not even getting charged. I tried all the tips from the offical support, but nothing works.
    Should I just throw it away and get a new one or is there a way to make it work?
    Laptop   Windows XP  

    Why would you throw it away if it is in warranty? Why not exchange it?
    What kind of laptop is it?

  • New iPod touch issues. not recognizing in iTunes

    i just got a new ipod touch and installed everything and itunes will not recognize the ipod. I went on support and tried what it said by holding down the sleep button and the home button at the same time until the apple appeared and then closing out of itunes and opening it up and plugging the ipod back in which helped it to recognize. the ipod then went into recovery mode and said it needed to be restored. Restoration began however, the connect ipod to itunes screen disppeared leaving a lit up and black screen and a window appeared in the "preparing ipod for restoration" stage that said "ipod could not be restored. an unknown error occured (1604). any ideas? oh and then the thing on the side that said ipod disappeared and it stopped recognizing the ipod again.

    Welcome to the discussions,
    Error 1604 points at a problem with your USB drivers/connection.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
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    Install USB drivers: http://support.apple.com/kb/TS1538
    Also check your security software settings: http://support.apple.com/kb/TS3125
    Message was edited by: Ingo2711

  • New Ipod Nano 7 not synching to iTunes MacBook air

    Help!  I bought a new Ipod Nano generation 7 which I cannot synch to ITunes (11.2.1(1)) using my MacBook Air, OS X 10.7.5.  I have iTunes Match.
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    - reseting the iPod
    - Updating Itunes
    - ensuring synch is checked under music
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    - yelling at the iPod and then crying myself to sleep
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    I have this question too

  • My new ipod nano is not recognized by i-tunes

    Just purchased Nano 6th generation. I-tunes not recognizing.  Have gone thru all steps provided by support.  Help!
    Thanks!
    Deb

    What shows up on the iPod's screen when you plug it in? Are you plugging the iPod into a USB port located directly on your PC versus a USB hub?
    What happens if you reset the iPod with it still connected to your PC?  To do this, press and hold both the Sleep/Wake and Volume down buttons long enough for the Apple logo to appear.
    Do you have any USB devices plugged in?  If so, remove them all, minus your keyboard and mouse and reboot your PC.  Then open iTunes and connect your iPod Nano once again.
    B-rock

  • Ipod nano 4th not recognized by itunes or windows

    Okay so I have had my iPod Nano 4th generation since it like came out. Recently it has been odd turning off on its own and this morning i turned it on and then put it to sleep. It kept flashing in between asleep and awake. Then I bought new music on iTunes so I wanted to sync it. I connected it to iTunes and it wasn't recognized by iTunes or by my computer (lenovo g500 windows 8) so I uninstalled iTunes updated my computer turned on and off the apple and ipod services and then restarted and tryed reconnecting. after that i deleted the temp file. Ugh I have done every **** thing on the apple support thing and nothing has worked. Please help me.

    Hey theartistssh,
    Thanks for the question. I understand you are experiencing issues with your iPod nano. The following resource may provide a solution:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Thanks,
    Matt M.

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