My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

UPDATE
i was able to connect and synced songs yesterday.
but when i tried it again today. i cant connect again.
i tried to disconnect and reconnect million times and i even dropped
my iPOD and now it has some scratch and i hate it.

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