My new Mac will not allow the download of CS5, how do i circumvent this issue?  I own th dvd however my Mac Pro does not have a disc drive.

My new Mac will not allow the download of CS5, how do i circumvent this issue?  I own th dvd however my Mac Pro does not have a disc drive.

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    Help!  I have an old imac that has Photoshop Elements 10 installed on it.  I bought a new imac that does not have a disc drive.  How do I uninstall/reinstall on my new computer???  Is there a way besides having to purchase a disc drive?

    John
    Thank you for working this through with me.
    Okay, so I'm going to describe the step-by-step following of the instructions [which I thought I had done before ]. If you see where I'm making an error can you point it out to me.
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    2. logged in to the Adobe account ( required by instructions ) set up when I bought the disc version last August.
    3. I turned "cookie control" to accept all; having a Mac I have no antivirus software nor any firewalls
    4. I "clicked here to visit this page" in the instructions .........BUT ............ that took me to a PSE 11 download page, not 10
    5. That dropped a .dmg called "AdobeDownloadAssistant.dmg" into my downloads box.
    6. I opened the .dmg file, which took me to a window with an "Install Adobe Download Assistant" folder icon which
    7. I opened. I was asked if I wanted to download it from the internet; I clicked "Open"
    8. Another window opened; its message said "The same version of the application you opened already exists on this system. Would
         you like to run the version already installed?".
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    9.  Took me to a Adobe Download Assistant window with a message "Make the most of your trial " referring apparently to 11
         when what I want to put onto the Air is the 10 I bought last August. I did check the registration on Adobe's site of the purchase
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         an exclamation point inside was followed by this message : "Error downloading this product (Error 109). Check you network
         connection or destination disk. You can also uses the "Reset product download" button.  My network connection was full bars
         the whole time.
         Given that there was an error message - that the download was not complete - that explains my surprise in # 8 above that
         "the download already exists........". That can't be given the error message I quoted in # 11.
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    No PSE 10 on the Air
    Can't d/l a trial of 11, even if I wanted to.
    Extremely frustrating.
    Adboe's website does not appear to offer any contact with an Adobe person to solve this other than paying $39, which does not seem right.
    Bob

  • Can I download a digital copy of my PS CS4 program?  My new computer will not install from disc.

    I have the program Photoshop CS4 and would like to intall it on a new computer that does not have a disc drive.   Can I find a downloadable version so that I can upgrade the program.

    Sure. Grab an installer here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
    Be sure to follow the Very Important Instruction section on the page to avoid error.

  • I bought photoshop elements 12 for my mac. do not have a disc drive; can you download the software and input the serial number?

    I bought photoshop elements 12 for my mac.  I do not have a disc drive; can you download the software and input the serial number? 

    Yes you can make the trial permanent with you serial number. Download from here:
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  • Licensing Light room. I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!

    I bought the product and downloaded Lightroom as i do not have a disc drive. Serial number om box not accepted. Mac-user, latest version!
    Olof Molinder, Stockholm

    Serial number and activation support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.

    I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.

    What specific KB?
    Do you know it works?
    I set my 2103 nMP with an older (black) Apple USB KB and it worked fine

  • I  have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive  I keep on getting the message "lightroom cannot use the catalog named " " because it is

    I  have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive  I keep on getting the message "lightroom cannot use the catalog named " " because it is  not writable and cannot be opened. I have fixed all the "permissions" and yet it will still not open. How do I fix this?

    Hello Forum Members,
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    Henri Silberman

  • I purchased a new computer that does not have a disc drive.  how do i re download my CS6?

    i purchased a new computer that does not have a disc drive.  how do i re download my CS6?

    Hi,
    are you using a windows or mac ??

  • Where can I find a download version of PS CS4 Ext as my new computer does not have a disc drive.

    Where can I find a download version of PS CS4 Extended  as my new computer does not have a disc drive.    I have the original disc and would like to get the updates.   Can anyone help?

    People successfully download the software from that link daily.
    What was the exact error message you got? 404 Access Denied?
    Did you follow the Very Important Instructions on that page first BEFORE you clicked the download links?

  • I want to set up my time capsule on a completely new network & location without losing the old backups. How do I do this?

    I want to set up my time capsule on a completely new network & location without losing the old backups. How do I do this? I cannot find anything in the user manual.

    The TC is very hard to just move.. it retains too much of the old network setup.. buried deep in the bowels of the firmware configuration files.. or even on the hard disk special partitions used by the TC.. invisible to you btw.. !!
    Do a factory reset and setup from scratch.
    That factory reset will have no affect on your backups.. even if you rename the TC.. not a bad things since you also want clients to respond to the new network.. simply reset TM to the new TC name and location.
    See A4 here.
    http://pondini.org/TM/Troubleshooting.html
    Factory reset.
    The Factory Reset Gen1-4.
    Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Factory reset Gen 5
    Hold in reset for about 5sec until the status light flashes quickly.
    If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
    Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

  • I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

    I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

    Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

  • Download of Adobe Pro says I need to first download Akamai Netsession. I tried, but the download failed. How do I overcome this and download Adobe Pro?

    I followed the directions in the email I received for how to download the Adobe Pro I purchased. I clicked the Download and another screen appeared telling me I needed to first download Akamai NetSession. I attempted to download the Akamai program; however, the download failed. How do I overcome this obstacle and get Adobe Pro downloaded to my computer?
    Thank you for your help.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install b

    I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install but it thinks I have a pirate copy. What can I do?

    If you click the link in my first post in this thread, then click "still need help? Contact us" it takes you to a page that looks exactly like the page where you started, but isn't. Select PSE for the program you want help with, click "Activation and Signing In" for the problem area and you will see this:
    The gray area below the blue bar is a link to start a chat.

  • I'm downloading a large file through Safari, but it keeps returning to the homescreen and the download stops. How do I stop this?

    I'm downloading a large file through Safari, but it keeps returning to the homescreen and the download stops. How do I stop this?

    If it's not a jpeg or PDF, you can't download it on the iPad.

  • I like to have the option of saving downloaded files in my designated locations instead of in the 'downloads' folder. How do I do this?

    # Question
    I like to have the option of saving downloaded files in my designated locations instead of in the 'downloads' folder. How do I do this?

    There are also other things that need attention:
    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    # Shockwave Flash 10.0 r45
    # Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
    Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/
    Update the [[Java]] plugin to the latest version.
    *http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

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