My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?
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Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports
Extensions
Name Version Enabled ID
Adblock Plus 2.6.5 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon 0.9.2 true [email protected]
Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Trend Micro BEP Firefox Extension 8.0.0.1173 true [email protected]
Trend Micro NSC Firefox Extension 6.8.0.1120 true {22C7F6C6-8D67-4534-92B5-529A0EC09405}
Trend Micro Toolbar 7.0.0.1243 true {22181a4d-af90-4ca3-a569-faed9118d6bc}
Graphics
Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM Unknown
Device ID 0x0046
Direct2D Enabled true
DirectWrite Enabled true (6.2.9200.16571)
Driver Date 1-30-2013
Driver Version 8.15.10.2993
GPU #2 Active false
GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
Important Modified Preferences
Name Value accessibility.blockautorefresh true
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 1
browser.places.smartBookmarksVersion 7
browser.sessionstore.upgradeBackup.latestBuildID 20141023194920
browser.startup.homepage www.google.com
browser.startup.homepage_override.buildID 20141023194920
browser.startup.homepage_override.mstone 33.0.1
browser.tabs.loadInBackground false
dom.mozApps.used true
extensions.lastAppVersion 33.0.1
font.internaluseonly.changed true
gfx.direct3d.last_used_feature_level_idx 1
keyword.URL http://www.bing.com/search?FORM=UP97DF&PC=UP97&q=
media.gmp-gmpopenh264.lastUpdate 1413750166
media.gmp-gmpopenh264.version 1.1
media.gmp-manager.lastCheck 1414375733
network.cookie.prefsMigrated true
places.database.lastMaintenance 1414404204
places.history.expiration.transient_current_max_pages 102059
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.npmedia 0
plugin.state.nptimegrid 1
print.printer_Canon_MG2100_series_Printer.print_bgcolor false
print.printer_Canon_MG2100_series_Printer.print_bgimages false
print.printer_Canon_MG2100_series_Printer.print_colorspace
print.printer_Canon_MG2100_series_Printer.print_command
print.printer_Canon_MG2100_series_Printer.print_downloadfonts false
print.printer_Canon_MG2100_series_Printer.print_duplex 3997817
print.printer_Canon_MG2100_series_Printer.print_edge_bottom 0
print.printer_Canon_MG2100_series_Printer.print_edge_left 0
print.printer_Canon_MG2100_series_Printer.print_edge_right 0
print.printer_Canon_MG2100_series_Printer.print_edge_top 0
print.printer_Canon_MG2100_series_Printer.print_evenpages true
print.printer_Canon_MG2100_series_Printer.print_footercenter
print.printer_Canon_MG2100_series_Printer.print_footerleft &PT
print.printer_Canon_MG2100_series_Printer.print_footerright &D
print.printer_Canon_MG2100_series_Printer.print_headercenter
print.printer_Canon_MG2100_series_Printer.print_headerleft &T
print.printer_Canon_MG2100_series_Printer.print_headerright &U
print.printer_Canon_MG2100_series_Printer.print_in_color true
print.printer_Canon_MG2100_series_Printer.print_margin_bottom 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_left 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_right 0.5
print.printer_Canon_MG2100_series_Printer.print_margin_top 0.5
print.printer_Canon_MG2100_series_Printer.print_oddpages true
print.printer_Canon_MG2100_series_Printer.print_orientation 0
print.printer_Canon_MG2100_series_Printer.print_page_delay 50
print.printer_Canon_MG2100_series_Printer.print_paper_data 1
print.printer_Canon_MG2100_series_Printer.print_paper_height 11.00
print.printer_Canon_MG2100_series_Printer.print_paper_name
print.printer_Canon_MG2100_series_Printer.print_paper_size_type 0
print.printer_Canon_MG2100_series_Printer.print_paper_size_unit 0
print.printer_Canon_MG2100_series_Printer.print_paper_width 8.50
print.printer_Canon_MG2100_series_Printer.print_plex_name
print.printer_Canon_MG2100_series_Printer.print_resolution 7602290
print.printer_Canon_MG2100_series_Printer.print_resolution_name
print.printer_Canon_MG2100_series_Printer.print_reversed false
print.printer_Canon_MG2100_series_Printer.print_scaling 1.00
print.printer_Canon_MG2100_series_Printer.print_shrink_to_fit true
print.printer_Canon_MG2100_series_Printer.print_to_file false
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_bottom 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_left 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_right 0
print.printer_Canon_MG2100_series_Printer.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 2
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1412311800
Important Locked Preferences
Name Value
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.7 4.10.7
NSS 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSSMIME 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSSSL 3.17.1 Basic ECC 3.17.1 Basic ECC
NSSUTIL 3.17.1 3.17.1
Experimental Features
Name ID Description Active End Date Homepage
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