My nokia e63 switch on after lock code

I forgot my nokia E63 lock code, so whenever i switch on my device it is asking for the lock code. Can you help me how can i solve this problem (how can i reset my phone lock code?). I have updated...
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ONLY way to get the Security code reset is by visiting Nokia Care along with a proof of ownership (Bill / Invoice)

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E63-update firmware require lock code.

E63-1 after update to new firmware 500.12.009 success. when it restart and login to OS, it's require the lock code. but i type the code 12345 is code error.
i dont change the phone code from i buy this phone. so how can i find the correct code?
please help.

The default code is usually 12345 unless it was changed by either the network or the user. If it is changed by the networks then it should be on the label on the box. If you changed it and don;t remember it, the only way to reset it is to send it to a Nokia Care Point. You will need to bring proof of purchase with you.

Nokia E63 won't update, error code 12017

I can't update my Nokia E63 using the ovi suite software.
After doing a complete memory wipe, the same error code appears during the update process.
I select update 501.21.001, hit install... but before the download can even begin I get error code 12017.
After googling issue, I see many many people have had this issue. I have tried all solutions, including installing the Nokia PC Suite, then installing the software update from there. I have also tried disabling Windows ICS.
Is there any solution to this problem? Is there some way to manually update the phone's software without using Nokia's software suite?
Thank you.

I have exactly same problem.
I can easily update my e71 (both with NSU and Nokia Suite), but can't do it with e63 - error 12017 in Nokia Suite and nothing in NSU (I see "First step" all the time).
I've tried every solution I found on nokia forums, I reinstalled whole software, drivers, turned off ICS, AV, firewall and nothing.
I have nokia suite v3.3.86, NSU 3.0.605 and nokia firmware 200.21.012 (latest is 500.21.009/501.21.001 !!)
I ran out of options.
Edit
I only add: I can manage e63 from nokia suite, I succesfuly made a backup of all content. So the phisycall connection works.

Nokia 6120 asks for a lock code (i dont have)

when i tried to put another sim card in my nokia 6120 classic ....it asks me for a lock code
and to change the settings of this i need the lock code....but i still can use the phone by the normal sim card

The reason you will need proof, is because its asking you for a security code, and this might happen if the phone is stolen for example.
So a receipt is the only good proof.
If you dont have any proof of any kind, they may still do it for you, but its purely down to their discretion.
You can find the nearest NCP to you at the Store Locator
My posts are my opinion and in no way the direct views of Nokia.
If my posts are helpful, please give me some KUDOS using the green star on the left.

Nokia E63, Phone crashing after specific function ...

Using the smart home dialing of names to search through contacts, I locate a contact (which has both home and telephone numbers). Then I proceed to press the call button on this contact which brings me to a small menu asking whether or not I want to call the mobile number or the telephone number. I then cancel this menu, this is when the phone crashes, specifically then, every time I try it.
It freezes for 5 seconds, before the screen turns off. Another few seconds and the backlight is still off but the nokia logo is showing, another 10 seconds and the backlight turns on and the phone sort of reboots (without the nokia intro).
I'm very curious as to whether this is happening specifically on my phone, or whether it is a general problem for all nokia E63s.. or if it's simply the firmware I'm running (default).
I'm still on my 14day money back garentee, but not for too much longer.
Info (from *#0000#):
200.21.012
18-06-2009
RN-437
C Nokia E63-1 (276.03)

If nothing works from this resourse ..you need to visit Nokia Care ...

My Nokia E63 always restart after installing Font ...

help me with this case, what should I do with this?

hi mate,
not possible to update your software offline. i know that in current Nokia Suite and the older Nokia Software Updater, if your installation file download is interrupted (by Internet cutting out for example), then it will save what has been downloaded already and only download the remaining parts of the file.
other than that, your other option is to take your phone to a Nokia Care point and get them to carry out the software update for you.

E63 keeps asking lock code - cannot disable

Hi,
After installing, using and uninstalling the mail exchange application my e63 keeps asking the lock code. The mail application somehow demanded to use the lock code. Now I have checked the settings many times and I cannot disable it - I cannot disable or set the autolock period above 10 mins -> "unable to unlock phone".
Even restored factory settings but no go. Entering lock code every time I need my phone is annoying.
Any solutions?
BR,
+timo
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Finally, I simple delete my Exchange mail box (also did a refresh of the services but don't know if it was mandatory). And my Lock Code parameters switchs itself automatically to my settings (No lock code) .
So, the Encrypt-Decrypt solution was not necessary for me. Too bad for Microsoft : I will never use Exchange util they fix this MAJOR bug because it's too annoying for me to have a lock on my phone every hour...

Not lock code Error not yet fixed....

Hello every one......Sorry for posting same topic ....But I tried every thing ...even that
"Press and hold GREEN + RED + CAMERA when powering up. Keep the keys pressed until you get the shaking hands. That should fully reset the device, with a lock code of 12345."
And hard reset worked...but it cant fix my lock code error.....every time when I boot my nokia 5800xm it wants some lock code...Then I put 12345 it gives error "CODE ERROR" skips and menu comes up.....
I have newly updated Nokia 5800xm v20 dont know what to do.......
My 3 friends also got the same problem....I think its a F.W problem....

If that reset doesn't solve it your only option at the moment is a nokia care point.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

Error-12017 eapered while updating nokia E63 via O...

I have OVI Shuite ver-3.1.1.90, the latest version in nokia website, installed in windows Xp sp-3. I have received 12017 error msg, while updating the my nokia e63 mobile. After that, I uninstalled 2 times and again reinstalled ovi suite, but till now the same error msg eppared... Please, tell me what was its solution?
S.Chand

Welcome to the Forum and sorry about the poroblem ..
Follow suggestions as listed in this resource .. If nothing works you need to visit Nokia care ...

E63 Lock Code Problem After Update

I recently checked for a firmware update for my E63. I got excited when i found out that there was an availabla one, the 510 .21 .010 and I immediately started the update process. Everything went ok but when i switched On the phone it asked me for the lock code after 3 or 4 seconds. I tried the default one , 12345 but it showed a code error message. I can't do excatly nothing but the weird thing is that buttons Calendar,Contacts and Mailbox work but i still can't do nothing else.The Home button does not work. It doesn't seem a normal behaviour.Could it be a bug? I read a lot of posts about this problem so this means I'm not the only one having this problem. Please help me. I really need my E63 back as it is my do-everything tool. Maybe a new firmware with this bug fixed would be best.
Thank You in advance

hello, you will need to contact your nearest Nokia Care with proof of purchase/ownership, for them to reset your security code.

Nokia E63 lock code

I forgot my nokia E63 lock code, so whenever i switch on my device it is asking for the lock code.
Can you help me how can i solve this problem (how can i reset my phone lock code?).
I have updated my device using nokia software updater today i.e. on 20.12.2009.
Solved!
Go to Solution.

The standard code is 12345 but if you changed this code and you forgot, there is only one way to solve the problem. Bring it in to a Nokia Care Center.
http://europe.nokia.com/support/repair-and-recycle/repair
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

After Update My Nokia E63

Somebody help me
I updated my nokia e63 to the lastest firmware version..
and i didn't find any problem
after the update, my cellphone asked me for the pin code..
after i put the pin code, my cellphone asked me for the lock code...
i put the factory code (12345) But this code didn't work...
Please somebody help me because i can not use my cellphone...
what do i need to do?
Please.... HELP ME..

Hi lufhti,
Thank you for your first post and a warm welcome to the Nokia discussion forums.
It maybe that all your internet settings were erased after the update so please make sure all the settings are correct.
To do this if you look at the link below, it links to a user guide for your device in PDF format. If you open this up and look under the internet section and follow the instructions:
http://europe.nokia.com/support/product-support/e63/guides
If you have check this and verified all settings are correct please contact your network provider to make sure your internet and data plan are active and you can request settings from them.
If after this you still have no luck then try performing a soft reset. This will involve dialing *#7780# on your device and then entering the default code 12345 (unless you have changed this, if so please enter that code) and now give it a try. If you web is still not working then you can perform a hard reset. This can be done by dialing *#7370# and once again enter you default code. Before doing this reset please make sure you back up your device by using Nokia suite.
Once you have done this reset you may need to enter your internet and web settings again so please refer to your user guide on this and also you can request the settings from your network provider.
Give the above a go, if you still cannot get it to work then you will have to visit your local Nokia care point which you can find on the below link:
http://www.nokia.com/global/support/
Regards
Raoul_Duke
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Forgotten lock code of nokia x6

After not using my phone for a while, I forgot my lock code. I did a hard reset after removing battery for 10 minutes, and the phone was runing for some time - the lock code remained unkown but it booted, before it wanted the lock code to boot off, but after this my stupid head decided to update the phone - causing it to restart, and even worst now it not only again ask for the unknown lock code at boot, it also can't hard reset by the Green key,Red key, camera button switch on method + 10 minutes w/o battery. I can provide the IMEI from the box, if it will be of any use. Thanks for any future help.
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Good...good. There is a bit of a problem here. In Bulgaria we lack of Nokia Care Points, so to speak. As long as I know, actually there is not a single one. What should I do? I do not trust other store giving "repair phone features", as long as, they tend to take your original phone parts and replacing them with china made. Because in Bulgaria this kind of phones are considered as expensive - they take 2 avarage salaries to buy... And I definetelly will take my phone with a chine made display and etc. Sending it by posts and other things also doesn't count as a good option, as long as things tend to disappear, if I can say it so.

How do I set up a lock code for my Nokia C2-02?

Hi, I have a used Nokia C2-02 phone from a seller on eBay.
I wish to protect my privacy so that other people cannot access my texts, etc.
When I go to 'settings', 'security', and click on 'access codes', in order to set up a lock code, the display says'change security code'.
When I ckick on it, I get a request for my security code.
Twice now I have keyed in'12345', which I take to be the default code.
Each time I get an error message and the second time it said that I have only one more chance to key in the correct code.
Perhaps the previous owner had a code, which I take to be the same as a security keyguard code.
When I go to 'device' in 'settings', it says that the security keyguard is off.
I can switch it on, but to activate it I again need to key in a code.
Am I corect in thinking that either someone has alrerady set up a code or the default code is not '12345'?
Also, What can I do to set up my own code?
Fianally, What if I use a pin code? Will that protect my privacy?
Do I have to get in touch with my network provider ( Tesco Mobile) in order to set it up?
I'd appreciate any help anyone can give,
Laurence
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If I used a pin code instead, would it protect my privacy?
would it stop those without the code reading my texts and so on?
PIN Code is basically for the SIM card and not the phone. Talking of privacy, your phone will be fully explorable if the SIM card is removed, so PIN scenario is pretty wasteful. Majority of the phones only ask for the PIN code when the phone is started and register the SIM to the network only wen PIN is furnished.
If It does not work I could find that I have locked the phone, which could necessitate sending it to the Nokia Care centre.
This is where the online free service may come in. It claims that it can find the security mastercode for any individual phone, based on the IMEI number, which you access by keying in asterisk, hash, 06, hash, or by taking the back off the phone and looking inside.
Armed with the 10-digit mastercode you key it in and it unlocks the phone.
That, at least, is the claim, but on another mastercode site there's a warning that the mastercode works only for older models.
I have my mastercode, but I don't know whether to take the chance.
Does anyone have any views on this?.
, Cheers, Laurence
Unfortunately, these type of Master Codes do not work. If ever they worked, the phones would become too easy to break in. As far as I can remember, I have not seen any person with a claim that one of those Master Codes worked for them. Maybe they worked for very very old 1st gen devices from Nokia, but not anymore. The security code is based on what user enters in the settings and there doesn't exist any master code to over-ride that. If it would, Nokia Care should be making use of that instead refurbishing/flashing the phones in every case that called for Keyguard Code.

Lock Code request after hard reset

Hi,
So I did a hard reset and I knew that I'll lose the Ovi Store. What it's completely new for me is that now each time I'm starting the phone I am requested to input the lock code. I have given 12345 but a message saying "Code fail" is shown and afterwards the phone works normally.
1. Does anybody know why12345 is not working anymore?
2. Does anybody know how could I remove this request at startup?
3. Does anybody know why the phone does react if I am inputting an incorrect code only with a message "Code fail" - I would have expected a lock after multiple inputs but everything is OK.
4. Does anybody know how can I change this code? - without flashing it at Nokia Service Center (just too far from me). I'm curious if 10000 tries would bring something alhough I am not interested in such a test.

The default code is 12345 ! Do you have a pin lock on your sim card ? You can also request PUK code from supplier, if no good , you do need Nokia Care Point
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My nokia e63 switch on after lock code

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