My officejet 4620 printer will not print in black ink all cartridges are full (new)

I'm lost

I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
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Thanks.
- I worked for HP.

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Hp Officejet Pro 8500 will print but not anything with black ink. It keeps aligning itself.

My Hp Officejet Pro 8500 will print but not anything with black ink - i have checked the black ink cartridge and it is full. Whenever i print anything in colour (only option) the printer goes into an alignment/maintenace loop that lasts for a long time and does not fix the problem. What should I do?

Clean your printerhesd 4-5 times until the black fully restores. I am on my third complete cleaning and have gone from 0% black to approx. 60-70%. So, it works just takes time.

HP OfficeJet Pro 8600 Will Not Print Wirelessly

Hi. I have read other threads on this forum with suggested fixes from HP employees and tried them. I have run the tool which found no errors. My firewall is off. I have installed the latest Adobe and uninstalled then reinstalled the printer software. I have followed instructions in book re: turning off computer, router, printer, etc. I can see the IP address for the printer in IE.
Still, this brand new printer will not print wirelessly or otherwise from my hp laptop. VERY frustrating. I have spent hours trying work arounds for a brand new computer. I would greatly appreciate a response regarding how to resolve this problem. Thank you.

I have seen cases where a troubled install went through flawlessly after the computer was reimaged. That may be an option to consider.
I did want to make sure that you had the most current firmware version and it looks like you do.
Before a reimage, you could uninstall Officejet Pro 8600 programs (if there are any) and download and install the drivers for your printer from hp.com. Click here for the HP Officejet Pro Full Feature Software and Driver. By doing this, you would have the most up-to-date drivers. Sometimes a download will work where a disk does not. It you do decide to reimage, I highly recommend the above download for the installation.
Let me know what happens.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
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Thank You,
Rich
Expert

Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted.

The title says it all. - Windows 7 64-bit
Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted!
Even though the documentation that came with the printer says it will. After 2+ hours on the phone with HP support over the course of 2 days, I have been informed that printer WILL NOT print in black ink only if a color cartridge is empty.
I thought anyone who purchases this model should know the documents included lie.
From page 31 of the Officejet 6100 user manual: "If a color cartridge is depleted, the printer will print in grayscale using the black cartridge." LIES!
The HP Help Programs says the same thing.
I have hard-reset the printer, removed and reinserted all the cartridges, set the options to "black ink only," Nothing worked. 3 HP reps all said the same thing, "You have to get a new magenta cartridge."
Will be retuning for a refund as I purchased this model SPECIFICALLY because the manual said it would print the grayscale without color ink present.
Have had 4 HP printers over the years, never even considered buying anything except HP. This will be my last HP printer. Extremely disappointed by HP's deception.

Sorry the printer did not perform as expected. I have escalated this in an effort to get this to the right people.
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HP Officejet 6500 e709 will not print color from my Mac

My HP Officejet 6500 e709 will not print color from my Mac. I have run test print from the printer and it prints fine. I have installed new cartriges and run a test page and all is good. the print comad from the mac only prints black

Hi @bvedder ,
Thank you for visiting the HP Support Forums and Welcome. Thank you for the detailed message, tells me where to look for a solution for you. I have looked into your issue with the HP Officejet 6500 E709 Printer and not able to print in color with your Mac.
Here is a document that will show you how to change your Print settings on the Mac. Go to the section Solution four: Check the print settings. Then select the Mac. The Quality should be Normal or Best.
Hope this helps you print in color.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Printer will not print E-mails

I have an HP Officejet Pro L7680 All in One printer.
I have recently re-inatalled all diagnostic tools/software and troubleshooting software.
As per these it shows no errors.
The printer will not print e-mails but will print most word documents.
Can you help?

My printer will not print e-mails, nor will it print photographs within the body of a document.
What am I doing wrong? I just started having this trouble recently

My wireless HP Deskjet 3050 printer will not print from web sites.

My HP Deskjet 3050 J610 printer will not print from web sites - it prints ok from WORD, etc. I keep getting the error message: "An unknown error occurred while printing." This problem only arises with Firefox browser.
The printer is connected wirelessly to a network and this occurs when I use a laptop on the network. It is also connected via cable to a desktop computer but there is no problem in printing from the desktop.
Any assistance would be appreciated.

That sounds as if you need to investigate to see if you were able to clear all of the paper that was causing the jam.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Just had problem with frozen up Mac computer corrected,now HP printer will not print. Says printer not connected. What is wrong? Everyday a new problem., help.

JJust had problem corrected due to frozen imac, now HP printer will not print. Says it is not connected. What do I do to fix it?

To reset the printing system:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Hold down the Option key while clicking the "-" (Remove printer) button. If no printers are currently added, hold down the Control key while clicking in the box that appears above the "+" (Add printer) button, then choose Reset printing system… from the contextual menu.
When you've done the above you'll need to re-add the printer by clicking the + (Add printer)

HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out?

Question
HP 8500 printer will not print fast on firefox, but does on Safari. HP support says it is a problem with firefox. Can you help me out? edit

Thank you for posting your list of installed Extensions. One of them might be intercepting the menu command. Since you have the Add-on Compatibility Reporter, it's possible that an older add-on that doesn't actually work well with Firefox 5 could be to blame. Could you try disabling the "HP Smart Web Printing" extension and see whether that makes any difference?
Also, you can simulate a print button on a web site by pasting this to the location bar and pressing Enter. You also can save it as a bookmark for easier access (when scripts are saved as bookmarks, we call them bookmarklets). Hopefully you won't need it for long.
<br>javascript:void(window.print());

Printer will not print coupons

printer will not print coupons

Are you both trying to print from a web-brower like IE9? If you are, I would first recommend trying a different browser, below are the links for both Mozilla Firefox and Google Chrome.
https://www.google.com/intl/en/chrome/browser/?&brand=CHMB&utm_campaign=en&utm_source=en-ha-na-us-sk...
http://downloads.yahoo.com/firefox/
Let me know if this helps!
PS if this is related to ePring coupons, then that is another can of worms entirely!

OS X 10.6.7 Canon All-in-One 480 Printer will not print files, only blank pages. Have to go to Utilities, Disk Utility and Repair permissions for a temporary fix. How can I get a permanent fix?

After upgrading to OS X 10.6.7., my Canon All-in One MP 480 printer will not print. it says it is printing, but the sheet of paper just runs through the printer and comes out blank. I finally went online to just answers.com and got a fix involving the System preferences, printer and fax. i was told to go to Applications in the HD, thenUtilities, then Disk Utilities, highlight the HD and check on Verify Disk. If it says Disk is OK, click on Repair Permissions. At first, that worked, but the next time I went to print after turning the printer off, it refused to print and just ran the sheet of paper through blank. Once that happens, there is no way to go back to printing the file that failed. I fiinally had to copy and paste the info from the file that would not print and put it in an email to myself and then print that. This is very frustrating, and I would really like a final solution for the problem.
bettyfroomneedham

There's a lot there, so I'll start with the parts I can answer quickly.
The "ACL found but not expected..." messages can be safely ignored, so says this article
http://docs.info.apple.com/article.html?artnum=306925
(look below all the "SUID" examples)
I had changed my Desktop image earlier but when the "Installing 1 item" window came up it changed back to the back ground that you first see on your desktop after installation.
Leopard installs updates a bit differently. If it's simply an application that does not change system files, it installs them like before, without having to restart. If the update is to the system, then you must immediately "restart," It then goes to that stars and purple screen to perform the installation. Before, it would do the installation while you still had control of the Mac and would prompt you to restart when it finished the installation. This change probably make things more secure and reliable, because you aren't allowed to do other things on the Mac while system updates are being installed.
Please post back with the remaining point of concern.

Printer will not print most web pages.

Wireless Photosmart all in one Printer will not print most web pages. Everything elso prints consistantly but cannot determine why web pages generally do not print. It soes not seem to matter whether I click file - print or control P or clicking the print Icon. The print icon appears at the bottom of the screen for a couple of seconds then disappears & nothing prints. Is there a setting I am missing?

Hi. Go to this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&dlc=en&jumpid=reg_R1002_USEN&lc=... and download the PDU and run it.
Feel free to provide Kudos if I have helped you!

Printer will not print word documents or documents from internet however does a test print

My printer will not print word documents or documents from the internet. However it does complete a test print. I have uninstalled and reinstalled printer. I have disabled and enbled the firewall and have run the test doctor programme, which has been unable to identify any problems. I have a HP deskjet 3050A all in one J611 series printer.

Sorry that you are having a problem with printing word documents and internet.
Are you connected USB or wireless?
You can try to download an alternative driver and check to see if that works. (Shane_R) has a great post on how to do so.
The deskjet 990c is usually the better one.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers-e-g-Windows-8/How-to-Assign-Alterna...
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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Epson 777i printer will not print

Epson 777i Printer will not print
I am using an imac with the Epson Stylus Color 777i printer,Gutenprint v5.2.3 and also the Epson 580 printer.
Yesterday the 777i stopped printing. It is in the paused mode. I have replaced the ink cartridges and have tried to
perform troubleshooting but, the printer will not respond to any commands. The green light is on, neither of the
other two lights are on.
The 580 printer is working with no problems.
I need some assistance to get the printer back on line if at all possible. I am not too tech smart, but can follow
directions well.
Fred Holmes
Lompoc

Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Epson R200 printer will not print

with an intel mac with osx 10.6 and adjusting in the firefox print window
as necessary my printer will not print. The Epson print icon appears then deletes. In the print queue there is a blank.
The printer works well with Safari

Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

My officejet 4620 printer will not print in black ink all cartridges are full (new)

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