My old computer crashed and can't be recovered. I now have a new computer but can't get to any of my purchased music. I can see it when I view my purchase history, but can't get to a playlist...help!

How do I recover playlist or at a minimum purchased music/apps on itunes?

The only way to get playlists back is if you backed them up, iTunes does are not store them online.
In terms of apps and music purchases then you should be able to re-download them from iTunes (assuming that they're still available and you use the same iTunes account as you originally used to buy/download them) : http://support.apple.com/kb/HT2519 (music re-downloading is only available in the US but I assume that you are in West Des Moines in the US).
In the future it's best to make and maintain backups of your content - iTunes content, including apps and music, could be removed from the store, in which case you wouldn't be able to re-download them.

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I have an Ipod touch that was used on one computer but the computer got a virus and crashed and got rid of everything. I have a new computer now so how do I transfer the music from the Ipod touch to the itunes on the new computer without losing the music

I have an Ipod touch that was recognized as its host on one computer but the computer got a viruse and crashed and got rid of everying. I have a new computer with itunes now, so how do I have the ipod touch recognize this computer as its host computer without losing all of the music I have on the ipod touch?

I have an Ipod touch that was used on one computer but the computer got a virus and crashed and got rid of everything. I have a new computer now so how do I transfer the music from the Ipod touch to the itunes on the new computer without losing the music

My laptop that had my iTunes on it has exploded (in a sense). I now have a new laptop, but I'm afraid to plug my iPod in because I know it will wipe out all 300 songs. Is there a way to put my old music on my new laptop?

I now have a new laptop, but I'm afraid to plug my iPod in because I know it will wipe out all 300 songs. Is there a way to put my old music on my new laptop?
(After my old laptop blew, it won't turn on anymore). I've invested quite a bit of money into my music, and it'd be a bummer if it's all gone to waste.
Thanks in advance!

Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

I have an existing iPod account and now have a new nano but my existing account will not recognise the nano. How can I get this to recognise my new device?

I have an existing account with an iPod classic device. I now have a new nano and want to add this as a secondary device. However when I connect this my account will not recognise the new device. How do I resolve this?

I have 4 iPods all utilizing iTunes on the same computer. If you open iTunes and THEN connect the new nano, it should automatically recognize it. Does it give you an error message?

My old laptop crashed and i want to re-establish my iPhone with new laptop including saving all info on phone

My old laptop crashed and I want to re-establish my iPhone with a new laptop. I had no chance for backing up just before the crash, so I need some other way of transfering ALL files, contacts, calendars, photos, etc simply. Can I transfer any data out of my old laptop HDD ? The iTunes on the new laptop doesn't like the idea of me using it for the old phone either !!

If the hard drive in your old laptop still works you could put it in an external enclosure in order to copy your entire iTunes folder to your new laptop. If that isn't possible, the first thing you would need to do is copy any music you didn't purchase from iTunes from your phone to your iTunes library on you new laptop using 3rd party software such as Touch Copy. This can't be accomplished with iTunes (iTunes will only transfer purchased music from your phone). You would also need to do the same thing with any Photo Library pictures on your phone that were synced from your old computer. These can't be transfered with iTunes either. Once you've done this, carefully follow the steps in wjosten's post here in order to sync your phone to your new laptop without losing data: https://discussions.apple.com/message/13356770#13356770. (For Windows, substitue Outlook for Address Book/iCal in step 2.)

On my iPhone, I have songs from a CD that I bought and no longer haev. I now have a new computer and it is telling me that to move songs that I only have on my computer, I must erase all of the music from my iPhone. Help!

On my iPhone, I have songs from a CD that I bought and no longer have. I now have a new computer and it is telling me that to move songs that I only have on my computer, I must erase all of the music from my iPhone (It also says that my phone is already synced with another computer so it has to download everything). I would like to keep all of the music on my Phone and still be able to have these songs from my computer on my iPhone. Help!

The iPhone is not a storage device. iPhone is designed to sync with 1 computer and
iPhone sync only one way computer -> iPhone except content bought from iTunes.
Read this user tip:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

How to add itunes to new computer when old harddrive crashed and itunes is on 5 computers now

My computer's harddrive crashed and i purchased a new computer but i have itunes on the limit of 5 computers now and cannot deauthorize the broken computer

You should be able to de-authorise all of your computers via your account (which you can do once every 12 months), and you can then re-authorise the computers that you still have and need : authorising and de-authorising

HT1420 My computer BROKE, I now have a new laptop but I can't authorize the iTunes because it exceeds the five that are alowed. How do I get this to work if my other coputer is BROEN?

Please read y question and help me...Thanks

De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

I had an Apple account on my old Lap Top to which my iPad and iPhone were syncd. I now have a new Lap Top and when I tried to access my apple ID on it I was asked to sign up for a new account. I can't use any of them.

I need help. I had an apple account on my old Lap Top to which my iPad and iPhone were synced ? I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did. After doing this I tried to sync my iPad and phone to the new lap top which I was unable to do as they didn't recognise my new ID. HELP!!!!!! 

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

My old Mac crashed and I am unable to access the app on new mac

How do I access the creative clouds apps downloaded from my old Mac?

>downloaded from my old Mac?
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

HT1329 Hi! My old laptop (on which I had my itunes library) was stolen. I now have a new laptop, but when I plug in my ipod, it won't allow me to download/synch the songs on the ipod to the new laptop/itunes library. What is the solution to this?

Note: this is a Windows (not Mac), in case that makes any difference. When it gives me the option to synch, it informs me that all my old songs currently on my ipod will be erased - which, since I only had them on my old laptop, i don't want to have happen.
Thanks for any advice,
Keith

iDevices are not and have never been designed as backup devices. Use the backup of the computer to put everything back on the new laptop.
If for some reason you have failed to maintain a backup of your media and other important files, you may be able to get iTunes purchases off the device by the following:
Connect the device but do not sync.
Right click on the device and select Transfer Purchase.
Right click on the device and select Backup.
The above should change the library association and move all iTunes purchases. At this point you should be able to sync the device. Non-iTunes purchases will be lost.

My computer was stolen a few months ago i now have a new laptop with new id but don't know how to retrieve my itunes account for i forgot my old id. How can i get to my account?

My computer was stolen several months ago and I now have a new laptop with a new id but I do not know how to retrieve my itunes account for i have forgotten my password and user id. I need a way to get into my old account.

http://iforgot.apple.com
Regards.

HT2589 We had an account that was housed on our old computer but it didn't make it onto the new one...how can I get the account balance and start using it?

We had an account that was housed on our old computer but it didn't make it to the new one. How can we find the balance and start using it again?

iTunes accounts are not located on your computer. They are simply tied to a specific AppleID. Just log in to iTunes with the correct AppleID and Password and you will be back in that account.

TS2529 Hi. The mother board on my computer went and I had to get a new computer. My itunes files were recovered from my old computer, but I am not sure how to go about syncing my ipod to the new itunes that I just downloaded.

I am trying to sync my ipod and the new itunes library I just loaded. My old computer basicall crashed and I had to get a new one. They were able to recover all the data from my old computer, but there is no music listed in the new itunes library. How do I get this to work as it did on the old computer?

Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen

Removed authorization on old computer, but iTunes still tells me I have 5 authorizations in iTunes on other computers, and I need to remove one before I can auth. my new mac! arrrgh!!

I'm trying to authorize my new mac in iTunes, but it keeps telling me i need to remove one authorization from another computer.
I removed the authorization from my old laptop - but it STILL tells me i need to remove one authorization before my new mac can be authorized!! I even removed iTunes on the old computer, but it still doesn't work! What do I do?? I want the music from my iMac to be on my MacBook as well!

Once a year, you can also perform a step called "deauthorize all computers associated with your Apple ID". It will clear all 5 authorizations so you can reauthorize the one you want.
Follow the procedure here: http://support.apple.com/kb/HT1420

My old ipod has lots of music on it this was connected to a computer that was stolen, I now have a new ipod thats all connected with music on to my replacement computer, how can i get my old ipod music onto my new library and new ipod

my old ipod has lots of music on it this was connected to a computer that was stolen, I now have a new ipod thats all connected with music on to my replacement computer, how can i get my old ipod music onto my new library and new ipod

Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

My old computer crashed and can't be recovered. I now have a new computer but can't get to any of my purchased music. I can see it when I view my purchase history, but can't get to a playlist...help!

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