My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

Similar Messages

I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?

I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?

Connect the iPod to its syncing computer and restore via iTunes. If the iPod asks for the passcode and you can't enter the passcode or if you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Cannot update apps, old email address was hacked - phone will not accept new email

My old email address was hacked, my iphone will not let me change to a new email & until I do I cannot access itunes to update or purchase new apps. Help.

Settings > Facetime > AppleID > Sign Out... then sign in with the correct credentials.

Hi, I bought my Macbook in Nov 2008, Alumunium and now I am selling this to my friend how can i reset to factory setting without the CD

How can i restore my macbook to the factory setting?? I am presenting it to my friend.

since you are running mt lion on the mac you can boot to the recovery partition (restart holding down command+R keys)
once booted there open the disk utility window and then on left side select the mac HD select the erase tab and make sure that next to format it says "mac OS extended journaled"
click on the erase button
once done close the disk utility window then click on the option to "install mac OS" and follow the prompts
once the install is completed and the mac is restarted it will be like new and the setup assistant will open on startup

In Aperture 3, how can I easily move entire projects out of my main Ap Library into other libraries? My Ap library is running super slow because it's overloaded l so I have created two new libraries, but can't seem to move the projects into them

In Aperture 3, how can I easily move entire projects out of my main Ap Library into other libraries? My Ap library is running super slow because it's overloaded, so I have created two new libraries, but can't seem to move the projects into them?

Hello Annabel,
To move entire projects export them as Aperture Libraries, and then import those Libraries into the other Aperture Library:
Select the Project in the Inspector, then
File -> Export -> Project as Library
In the other Library do:
File -> Import -> Library/ Project
But I am not quite convinced, that the size of your current Aperture Library is responsible for the slowness of Aperture - Aperture is designed to cope with huge libraries.
You may want to post your hardware setup and details of your library, and some of the hardware experts here may help you to find the reason for the slowness.
A huge library should only be a problem, if the projects are too big, and if you have many, many smart albums at the root level of your library.
So keep the projects small, and try to move some of your smart albums to lower levels in your folder structure (then Aperture does not need to scan all of your images to build the smart album).
Other reasons for Aperture's slowness may be, e.g.
An overfull system drive and/or external drive (keep at least 20% of your drives empty)
lack of RAM
a corrupted Aperture Library, that needs repairing
Have you checked those options, before you split your library? It would be a pity to split it, for you would loose the ability to browse all parts at the same time, to use all your images in the Media Browser, etc.
Regards
Léonie

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

Launch iTunes with the Option key held down, click on Choose Library, and specify it. If the external drive doesn't contain the iTunes database files, create a new library there and import that music.
If the library contains any rented movies, they won't play on a different computer.
(109334)

Hello. How can I reset my iCloud because i forgot the password to my iCloud and I'm not using the email address i used in that account. What should I do?

Hello. How can I reset my iCloud because i forgot the password to my iCloud and I'm not using the email address i used in that account. What should I do?

Try this: https://iforgot.apple.com/password/verify/appleid
Hopefully you have already set up your security questions.

How can I synch my ipod to a new computer without losing all my content, purchased and my old copied albums? My PC and backup died in the same week and now I am told I could lose all my content if I synch?

how can I synch my ipod to a new computer without losing all my content, purchased and my old copied albums?
My PC and backup died in the same week and now I am told I could lose all my content if I synch?
I have new purchases on my new laptop but too paranoid to synch the ipod incase I lose the thousands of tunes I copied over from my old collections.

See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(123381)

I forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

i forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?

You are going to need to go to: FORGOT APPLE ID to retrieve your iCloud/Apple ID. Once you know your ID, you can log onto Apple - My Apple ID and click on Reset Password to answer the Security Questions you will need to answer. If you don't remember the answers, you will have to contact Apple Support to have them reset: ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

HT1386 The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
Then see this tip: https://discussions.apple.com/docs/DOC-3141

HT201303 How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad?

When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
Help would be much appreciated!

If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one.

HT1212 How can i reset my iphone 4s if i forgot my restriction passcode and apple id password and security question answer

Hello guys..
How can i reset my iphone 4s IF i forgot my restriction passcode, and apple id password AND security question answer?..
AND I also forgot the email that i used to create the apple id.. Thats why i cant reset my password using the "email authentication"...
PLEASE HELP.. Thanks... I cant use my iphone properly.. im stock with my OLD Apple id..

Its simple - if you honestly cannot remember a single piece of security information associated with the account, or even the name of the AppleID itself, the only possability of help is to call Apple and ask them if there is anything they can do. There is nothing anyone here or elsewhere can possible do to help you.
Apple offers several means of ensuring you can recover an account or AppleID, but if you cannot remember a single one of those security features, then only Apple can, if at all possible, help you and only then if you pick up a telephone and talk to them.
The strong odds are that even Apple will not help you. I know that with the two step verification option, if you cannot at least remember two of the three security features used with that system, they will tell you the account is simply lost to your for good. They can only be help responsible for helping you recover information up to a point - at some point, it all comes down to you remebering at least some of your own information.

My laptop had a virus and I am trying to sync my IPHONE 4 to my desktop, how can I sync my phone without losing all my music, apps and contacts?

my laptop had a virus and I am trying to sync my IPHONE 4 to my desktop, how can I sync my phone without losing all my music, apps and contacts?

You are talking about the menu bar of Itunes, right?
Yes. With iTunes open the menu bar is at the top of your screen.
where exactly is the Store/synck you iphone option?
After you authorize the computer connect your iPhone then follow the instructions here > iOS: How to transfer or sync content to your computer
When you are done transferring the data to the desktop, right or control click the iPhone under Devices left side of the iTunes window then click Back Up.
That way you will have a backup just in case you need to restore your iPhone.

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

Similar Messages

Maybe you are looking for