My old email was hacked and destroyed.

My old email was hacked and destroyed.  How can I change my acct email to my new one.  I can't even update my password because all emails from you go to the old address.
Thanks,
Randy
<Edited by Host>

No one from Apple is here - this is a user to user support forum.
Password updates do not require an email unless you have forgotten your Security Questions.
To change your Apple ID go to Manage your Apple ID: Apple - My Apple ID, sign in, answer the Security Questions, and then EDIT the Apple ID. If you do not remember the answers to your Security Questions, you can have them reset by Apple Support: ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

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