My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?

My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?

Call applecare.  They can look up the IMEI number in their system to see if the device is eligible.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

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