My Pavilion dv7-6175 only has 1.5GB free in my Recovery (D) drive. How can I get it clear and freed?

After Microsoft connected me with their tech assistant who did a remote assisted check on something, he told me I had corrupted files and that for $299 he could fix it. I don't know what he did, but I didn't go along with that and did a recovery to put my laptop where it was before the call. My laptop was 3 days old and I doubt it came "corrupted" from Office Max or HP. Consequently, I only have 1.5 GB free of 14.3. How can I get back the GB lost in case I ever need it again? If I click on it, a HP icon comes up and it says "do not delete or alter any of these files." I have the Pavilion dv7 6175, Windows 7 64 bit,
Intel cor i5 laptop.

HI,
Welcome to the HP Forum!
jltc2124 wrote:
After Microsoft connected me with their tech assistant who did a remote assisted check on something, he told me I had corrupted files and that for $299 he could fix it. I don't know what he did, but I didn't go along with that and did a recovery to put my laptop where it was before the call. My laptop was 3 days old and I doubt it came "corrupted" from Office Max or HP. Consequently, I only have 1.5 GB free of 14.3. How can I get back the GB lost in case I ever need it again? If I click on it, a HP icon comes up and it says "do not delete or alter any of these files." I have the Pavilion dv7 6175, Windows 7 64 bit,
Intel cor i5 laptop.
You won't need the 1.5GB space on the resovery partition. Almost full is a norm with the recover partition. It is a partition that you must not save anything to as it serves only one purpose. Save to the Data or C: drive or an external disk.If you save to the partition then you will lose the F11 keystoke allowing you to access the Recovery Manager on powerup in case of an emergency.
My loaner HP dv7-4180ea has a recovery partition of 21.5GB and has 3.15 GB free.
The one thing you do need to make sure of is that backups are not saved to that partition.
Have you created Recovery media? It is wise to do that.
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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