My PC crashed with both CS6 and Lightroom 4. .

My PC crashed with both CS6 and Lightroom 4. . .I purchased a Mac Pro.  Can I download the Mac versions of both programs and use my currenct serial numbers?

You can with Lightroom, but not (as far as I know) with Photoshop. You ought to get in touch with Adobe's customer service people and see if you can "sidegrade" to Mac for a relatively small fee.
Hal

Similar Messages

  • Using Mac Mini with Photoshop CS6 and Lightroom

    Hi
    I use Photoshop CS6 and Lightroom 4 mainly as I am a photographer. It involves both programmes live and some huge PSD files kicking around. I would be interested in hearing from any one who does similar on a high end mac mini. I am thinking of getting the high end new i7 with 16g and an SSD.
    Any good ?

    While it will not deliver 'blazing fast' performance, it has tested OK with Photoshop CS6 MGE recently and it has faired decently well in some benchmark reports. Since the OP insisted Mac Mini, I think he can go for it. Also, since his work demands more 'Photo-specific' editing, I guess he should be good. Not much 3D I assume!
    Here are some references:
    http://www.pugetsystems.com/labs/articles/Adobe-Photoshop-CS6-GPU-Acceleration-161 - Look at benchmark reports (images) for Z77 chipset
    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html - HD4000 has been tested with CS6 by Adobe
    And I haven't heard of a 'reported failure' per se yet.
    -ST

  • Crash with Indesign CS6 and Keyboard Maestro

    Anyone else experiencing crashes when using Keyboard Maestro with Indesign CS6 on OSX Mavericks? (Latest update of all mentioned apps).
    Indesign crashes when I try to copy certain items in Indesign, but it is not possible to narrow down which. Happends even when there are no macros installed in KBM. Therefore it seems like its the Keyboard Maestro Engine that causes the crashes.

    I see then I believe Kglad's advice is on track with starting with updating your printer drivers.  I have also moved this discussion over to the InDesign forum as the Users in this forum likely have additional suggestions.
    Also if you can please turn off your e-mail signature if you want to respond via e-mail.  Your responses are going to a public forum where the information is accessible by anyone.  I have edited your previous response to remove the signature.

  • Loading CS6 and Lightroom 4 on a laptop.

    I have both CS6 and Lightroom 4 installed on my desktop computer.  I am going to take classes on both at a local venue and need to install them on a laptop.  I downloaded them both from the adobe website so I don't have disks.  How do I do this?

    Download again and install them just liek on your stationary computer.
    Mylenium

  • Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved.  It started with the last upgrade to 10.8

    Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved.  It started with the last upgrade to 10.8

    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    resetpassword
    That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not  going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • Deactivation . Crash hard drive. New computer. Photoshop CS6 and Lightroom 5.7

    I have both desktop and laptop. Photoshop cs6 and Lightroom 5.7 installed on both. My desktop hard drive crashed and I can't deactivate both Photoshop cs6 and Lightroom 5.7 on the desktop. I believe I have 2 activations on both Photoshop and Lightroom. I need to deactivate both Photoshop and Lightroom to reinstall on new Desktop. I do not want to deactivate on the laptop. Remember the old desktop hard drive crash before deactivating. Help.

    If you have a subscription there should be no problem.  You should be able to install on two machines. If you try to activate a third machine I believe the activation server will deactivate all your activations.  Then activate the current machine. You can then re-activate one of you other machines.
    If you have a perpetual licence and have two activation you will need Adobe Customer Support to assist you.

  • I am using PS cs6 and lightroom and I am having a hard time know what color space to choose.  The lab that I am using told me that their color space is sRGB.  Do I need to have both PS and Lightroom set at sRGB or should I have PS set at adobe RGB and jus

    I am using PS cs6 and lightroom and I am having a hard time know what color space to choose.  The lab that I am using told me that their color space is sRGB.  Do I need to have both PS and Lightroom set at sRGB or should I have PS set at adobe RGB and just set my export from lightroom as sRGB?

    Please post in the Photoshop forum.
    http://forums.adobe.com/community/photoshop
    Bob

  • I have just purchased the new Canon 7D II.  I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered.  I have updated both CS6 and LR so that is not the problem.

    I have just purchased the new Canon 7D II.  I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered.  I have updated both CS6 and LR so that is not the problem.  Not sure what to do next.

    It has been indicated that both of those cameras will be supported in the final release of Camera Raw 8.7. But there is no announced release date. There never is. I assume it will be before December 31. But that is only my guess based on the fact that the release candidate expires then.

  • Reinstalling photoshop CS6 and Lightroom 4

    Hi,
    Here is my situation- I use/own CS6 and lightroom 4. 
    I have installation cd's (I'm a long time user so they are upgrades from previous versions) however, I am on an extended vacation with my laptop which is my second system.
    My laptop crashed so I had to rebuild it and I don't have my CD's. Where can I download CS6 and Lightroom 4 so I can activate it.
    I have an adobe account so I have proof of purchase and have documented serial keys.Thank you in advance for any help you can give me.
    I may suffer severe withdraw if I can't process my photos before I get home.

    if you follow all 7 steps, you can dl trials here:  http://prodesigntools.com/adobe-cs6-direct-download-links.html and http://prodesigntools.com/adobe-lightroom-4-is-out.html
    and activate with your serial numbers.
    if you have a dl problem, you didn't follow all 7 steps.  typically, a failure to meticulously follow steps 1,2 and/or 3 is the problem.

  • Do I need a 64 bit processor on my Mac Pro to run CS6 and Lightroom 4?

    I would like to install Adobe CS6 and Lightroom 4 on my 2008 Mac Pro but may not have the right processor to run it.  I know I will have to upgrade my OS X 10.5.8 to at least OS X 10.6.8.  The system requirements specify a Multicore Intel processor with 64-bit support.  I have a Quad-Core Intel Xeon processor.  Does this mean my Mac will not run this software at all or slowly at best?  Will I only be able to use this software if I buy a new computer?
    Here is what I have now:
    Hardware Overview:
      Model Name:          Mac Pro
      Model Identifier:          MacPro3,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          2.8 GHz
      Number Of Processors:          2
      Total Number Of Cores:          8
      L2 Cache (per processor):          12 MB
      Memory:          6 GB
      Bus Speed:          1.6 GHz
      Boot ROM Version:          MP31.006C.B05
      SMC Version (system):          1.25f4
      Serial Number (system):         
      Hardware UUID:          A120CDBF-0CB3-56FA-9AF2-16F2938C5F0D
    System Software Overview:
      System Version:          Mac OS X 10.5.8 (9L30)
      Kernel Version:          Darwin 9.8.0
      Boot Volume:          Macintosh HD 320
      Boot Mode:          Normal

    Please see the tech specs for LR 4 : http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
    LR 4 and CS 6 applications will not run on 10.5.8, you need atleast 10.6.8 to run these applications.

  • Installing Photoshop CS6 and Lightroom 4

    I currently have Photoshop CS6 and Lightroom 4 on my MacBook Pro. However I am considering a purchase of an iMac
    Can I install a second copy of CS6 and Lightroom on to the iMac (Same License Key), and run both at the same time
    Thank You

    Yes you can install on up to two computers.  You can find additional details in the End User License Agreement at http://www.adobe.com/products/eulas/#desktop.

  • Camera Raw CC and CS6 and Lightroom 5 Support for Canon SX60 Canon 7D Mark II

    I have just bought my wife Canon SX60 and loaded pictures into Bridge and saw that Camera Raw does not recognize Canon SX60 CR2s. I checked the supported cameras and saw SX60 is not in the list. I will be purchasing a Canon 7D Mark II on Tuesday and see that it is also not supported. I saw in a forum post that the 7D is not in the current Camera 8.7 but will be part of the Camera Raw 8.7 "production release". I currently have Photoshop CC, Photoshop CS6 and Lightroom 5 will both cameras be supported in the next "production version" of Camera Raw and Lightroom 5 and when is it scheduled for release (I saw some thoughts that it would be by the end of year but was hopefully we can get a more definitive date).
    Thanks

    It has been indicated that both of those cameras will be supported in the final release of Camera Raw 8.7. But there is no announced release date. There never is. I assume it will be before December 31. But that is only my guess based on the fact that the release candidate expires then.

  • Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days le

    Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db  file and assure me that this will sort the problem and within 24 hours back to square one

    Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

  • Update of Camera Raw 7.2 for Photoshop CS6 and Lightroom 4.2 - now Bad color

    Did the auto update of Camera Raw 7.2 to Photoshop CS6 and Lightroom 4.2 now the color is green and flat in all images after I save them. I do use a Nikon Camera profile and lens correction. Everything was working fine until the 7.2 update. Now the only way to save correctly is to Save for Web. Where do I match the color/profiles?
    Mig

    Color Settings are :     RGB     sRGB IEC61966-2.1
                                       CMYK     U.S.Web Cooated (SWOP) v2
    Color Management:     All say preserve embedded profile
    I had marked the Profile mismatch boxes to see if I got an error message, but I never did, so I cleared them again.
    Conversion Options:     Engine     Adobe
                                                Intent     Relative Colorimetric
    Advanced Control     Only one checked iis Blend Text Colors using Gamma at 1.45
    As far as what settings do I open images with.  File > Open and find the file. During the edit process everything looks perfect - only after I save is the file trashed.
    Under Preferences: File Handling > File Compatibilty > checked are Prefer Adobe Camera Raw for Supportred files
    Everything has been fine for months with PS CS6 & Lightroom 4.2 & Colorchecker software profiles, until the Raw Camera update. And I can still save perfect images as long as I save they with the File > Save for Web.

  • Which iMac for use with Photoshop CS5 and Lightroom

    Any opinions on which iMac is best for use with Photoshop CS5 and Lightroom. Not sure if the 2.7 i5 with 512 graphics card is Plenty of power or if upgrading to the 3.1 i5 or 3.4 i7 is a wiser choice given the price differences. Appreciate the help

    So I was reading over your post, and even though this is older and has to do with CS5, I have some information for CS6 that will be relevant to your question now that it is time to upgade the software. In general Photoshop has always been more about RAM than Processing power, though that is important too. Until CS5 it could never quite take advantage of what multi-core processors really had to offer, and even the graphics card didn't really effect much of it outside of certain features and the 3D optio
    Now that is no longer true and Adobe can effeciently use all aspects of the computer to give you much better performance.
    So much so that I was able to buy a brand New ASUS with the following specs:
    Dual Core 2.2GHz Processors
    8GB of RAM (4GB original to the machine)
    Windows 7 Home Premium 64Bit OS
    320GB HDD w/ 5400RPM
    This machine not only runs photoshop CS6 and Launches in less than 5 Seconds... it can run Premier and After Effects as well, and this Laptop cost me less than $400 (on sale at Best Buy 2 Weeks Ago. You don't have to buy something this cheap, but isn't it great that you can and still run Master Collection effectively?
    You can read my details on how to buy a Photoshop CS6 Laptop, what specs you need, comparison between Mac and PC and watch the video of my Photoshop Speed Test by reading this article:
    http://robertoblake.com/blog/2012/06/buying-a-photoshop-cs6-laptop

Maybe you are looking for