My phone had to be replaced.  I backed up to the cloud and when I got home I thought it would upload to my phone, but it didn't.  I restored to previous backup on computer and now that's wrong.  Can I restore to factory settings/restore to my cloud?

Is back up and sync the same thing?

Is back up and sync the same thing?
No. Syncing transfers iTunes content to your devices. Backing up stores all data (minus iTunes content) that you have on your phone, and can be loaded onto a different device or reloaded onto an existing device.
Go to Settings > General > Reset > Erase All Content and Settings. Let the device power down and back up. Go through the setup screen and DO NOT select restore from iTunes backup. Instead, choose iCloud backup, sign in with your Apple ID and select the correct backup.

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