My phone (iCloud) won't let me update my phone because I don't have enough storage left on ICloud what do I do I can't even sync my phone to my computer. What do I do to get the update without having to pay for more storage

My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer

Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

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I submitted my information into the 'uptodate' program to download Lion OSX and it verified that I was able to get the upgrade but then nothing happened. How can I get the upgrade without having to pay for it?

When I tried to go back through and do it again, it gives me and error that says that my serial number has already been registered to the uptodate program and it wont allow me to continue any further. Is there a place I can go in my computer to find it and start the download? I got all the way to the point where I submitted my purchase (for free) and then as soon as I did that, nothing started...

Is this for a new MacBook Pro? If you are entitled to a free upgrade, but are having trouble with the Mac App Store and can't download Lion, call Applecare and explain the situation and see if they can help you. It's always possible that the Mac App Store has been extra busy lately and for some reason may not have processed your request properly.
First, though, check in your applications folder to be sure that the installer isn't already there. It's called "Install Mac OS X LIon.app". Step one is to download the installer. Step two is to run it. It will vanish from your Application folder after it runs, so if you want to make a copy of the installer, make one before you run it.
Good luck!

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.

I recently had my computer stolen and not my purchases from I tunes store were backed up. I've been told there is a way that I can re-download my missing tracks from the store without having to pay for them again. Is this true, if so, how do go about it.
Many thanks
Arkadi de Rakoff

Unfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
It's due for everyone this fall. Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
If you can't wait, contact the iTunes Store Support Team at this link
If you get lucky, they may be able to authorize another download now.

I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?

I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?

You purchased it directly from Amazon, not the App Store? It was a downloadable application, or one that came on physical install DVDs?
Matt

I paid for a ringtone and had to restore my phone and now I don't have the ringtone. How can I get that back without having to pay for it again?

I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?

Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
1-800-694-7466

I just got the mid 2011 macbook air and it does not have ilife or iPhoto on it...isnt it supposed to come with it? and if it does then how do i get it on the mac without having to pay for it in the app store?

I just got a macbook air and i thought that it was supposed to come with ilife already installed? But there is not ilife apps...how do i get it on the laptop without having to buy them all from the app store if it was supposed to come with it?

From the iPhoto Licence:
3. Transfer.
A. Apple Software obtained from the Mac App Store is not transferable. If you sell your Apple-branded hardware to a third party, you must remove the Apple Software from the Apple-branded hardware before doing so.
B. For any preinstalled Apple Software, you may make a one-time permanent transfer of all of your license rights to the Apple Software (in its original form as provided by Apple) to another party, provided that: the Apple Software is transferred together with your Apple-branded hardware; (ii) the transfer must include all of the Apple Software, including all its component parts, printed materials and this License; (iii) you do not retain any copies of the Apple Software, full or partial, including copies stored on a computer or other storage device; (iv) you have not associated the Apple Software with your Mac App Store account as set forth in Section 2B; and (v) the party receiving the Apple Software reads and agrees to accept the terms and conditions of this License.
If the previous owner accepted the preinstalled software (iPhoto, etc) to the AppleID, it cannot be passed on to a new owner. Even if the previous owed would use her or his Applied to install it for you, you would never be able to reinstall it or to update it.
In that case buy your own copies of the software.

TS1702 I purchased an audiobook from itunes on my ipod touch yesterday. Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

I purchased an audiobook from itunes on my ipod yesterday. Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone. How do I get it back without paying for it again?

Hi Jen. My daughter just compleated her nursing program and is now working as a full time nurse. Focus and study hard and soon you will be there too. Now to the problem at hand. I have the same problem. I gave up on it and satisfied myself with my iPod without the upgrade. Reason being I've read so many posts of people having problems after the upgrade. But I'm sure other factors are involved. Nevertheless here is the fix most say works to solve the problem: What ever virus protection you have installed on your computer, disable it. Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade. Hope this works. Charlie

I bought the movie Avatar by James Cameron a while ago and ITunes deleted it out of nowhere. I am not the one that deleted it. Is there any way to get it back without having to pay for it again? Thank you for your assistance.

I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.

I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously. Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-)

Iphoto won't let me download my photos because they don't have the right format, how do I fix this?

I tried downloading photos onto iphoto from my camera but anytime I would try to import an of the images it would stop and say that the format was unreconizable and that it couldn't download it. I'm really frusterated by it and need help, I'm computer stupid.

It sounds like you're trying to import raw images from an unsupported camera. Check the page linked below to see whether your camera is supported:
OS X Mountain Lion: Supported digital camera RAW formats

I damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

What model year it the Mac you have? If it is a Late 2011 or newer model then you can first reinstall the Original version of OS X that came on it by using the Online Internet Recovery system. Hold down the Command+Option/Alt+r key at startup and hold them down until you see a Spinning Globe in the center of the screen. From the screen that comes up use Disk Utility to Repartition the drive as one partition aand when that is done close DU and Select Reinstall Mac OS X.
If it is older then a late 2011 model then you will need the Original System disks for that Mac. These can be order from Apple for a small charge.

TS3992 I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

I've lost all my music since my last computer died. How do I get that music back without having to pay for it? I read somewhere that there is a "form to request to download iTunes purchases again", is this true?

All of my music is missing from iTunes since my last computer died and had to get a new one. How do I get that music back without having to pay for it again? I've read somewhere there is a "form to request to download iTunes purchases again", is this true?

Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

HT4539 I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

http://support.apple.com/kb/HT2519

My phone (iCloud) won't let me update my phone because I don't have enough storage left on ICloud what do I do I can't even sync my phone to my computer. What do I do to get the update without having to pay for more storage

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