My phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?
I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?
Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well.
Similar Messages
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started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?
Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues -
i tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??
Try Restoring it 3 times in a row and see if that works.
If not that error can indicate one of two things: Your iPhone was at one time jailbroken, had the iOS version rolled back, or ran an unauthorized beta and if none of those things are true it is a hardware error. -
My iPod (4 gen) is stuck in recovery mode and it will not restore. How do I fix it?
So here is what happened: my iPod went dead and when I went to plug it in to charge I noticed it wasn't doing the normal little battery charging symbol nor did it pop up with the apple symbol. When I opened up iTunes it told me that my iPod was stuck in recovery mode and that the only way to fix it was by restoring it. As much as it pained me to do so I did it anyways. It did the routine update and restore window, I waited the 28 minutes, but still nothing. Now when I go to restore it a window pops up that says that the iPod cannot be restored because the iPod update server cannot be contacted or is currently unavailable. I'm at a loss. This the the only form of communication that I have available to me and I need it fixed A.S.A.P. Please help!
Additional Details
My iPod is NOT jailbroken.
Now it says and unknown error occurred (3194) please help!
The lock/hold button on my iPod is broken. My iPod cannot be locked, unlocked, or shut down using this button.
Message was edited by: seadesUpdate Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
Can anyone help me with my phone being stuck in recovery mode? I have looked all over the internet and have had no success. I have not tried to restore it with Itunes, because my data is not backed up and I don't want to lose it. Tinyumbrella would not work and the apple support website is completely useless!
Thanks, I figured that out, so I went ahead and restored it, which also didn't work! It gave me an error 3194, which I also can't figure out.
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I don't think I back uped anything. I assume it was already going to do that like most times..
I downloaded and updated the phone with the iOS6, but then an error occurred saying that the phone can't be updated. It then turned into recovery mode and suggests that the only way to use the phone is if I restore it.. which I really can't do! I still have lots of photos..
Please, I regret not having backing up just in case, but is there any way to somehow 'undo' the recovery mode and bring it back to normal (regardless of which iOS it has)? Please, I really would appreciate a solution, any solution.
Thank you.What's wrong with you guys.. you must ALWAYS back it up before anything major like this.
If it's not too late, and i do not know if this will work or not.. but download something like TinyUmbrella or any program that will allow you to kick it out of Recovery Mode and back to regular. May or may not work but worth a shot. -
My iphone 5s became stuck in recovery mode while I was trying to backup to icloud. How can I get it off of recovery to save my photos? It wants me to restore in itunes but I'm afraid I will lose my photos.
IF your phone is in recovery mode, then there is no data on it.
If you didn't import your pics or have photos stream enabled or have a previous back up, then sorry your pics are gone. -
My sons ipad2 is stuck in recovery mode. The only option on I tunes if to restore the iPad. However, he does not want to restore it and lose all of his things on the iPad.
Does he have a backup on his computer or iCloud?
You can redownload apps/music etc for free.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
how would i put my iPod Touch in recovery mode if the screen says''iPod is disabled connect to iTunes
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have a 3gs, and I haven't updated it for a long time because I always have issues when I do. I tried to update the ios today, and it decided to update it to 6.1.3 instead of 7, I didn't think there would be a problem, so I clicked ok. When I came to check on my phone, itunes said there was an error with the update, and my phone was in recovery mode (plug-in sign on the screen). I looked up multiple things to try, I tried putting it in DFU mode, still itunes doesn't see it. The computer also doesn't list it under devices, however when it is plugged in the Apple Mobile Support USB Driver shows up in device manager. I have tried uninstalling itunes and reinstalling, still nothing. I just want to know if there is anything else I can try. Thanks.
No, it is my phone that I've had since 2009. I just hate updating it because every time I do something goes wrong. So I put it off as long as possible. I am getting a new iphone, but I read that to have your backup transfer to the new phone, it must be a backup from the current ios.
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My phone is stuck in recovery mode and iTunes doesn't detect it.
I'm not sure what happened. I connected my phone to sync music and iTunes told me I had an update that I've been avoiding. I continued to try and update my phone and it finally told me the update was unsuccessful for some reason. Now my phone only displays the USB connecting to iTunes on the screen. When I turn it off and on, this screen is still there. What's worse is that iTunes (and my computer) are not recognizing my phone at all right now. I can't find it even though it is plugged into my computer!
Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well. -
My iPhone 3 is stuck in Recovery Mode and now will not even come up in iTunes
I bought my phone last week and only received it yesterday and last night, i was updating it on itunes, when it went into recovery mode.
I have tried many different ways of getting it out and nothing has helped at all.
And now, my iTunes will not even recognise the device.
When I was trying to restore the phone it kept coming up with code 1015.
Please help!Morning lisa-mariefromqld,
Thanks for using Apple Support Communities.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error1015
To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
For more troubleshooting on this, take a look at this article:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario -
I've already updated my iTunes to the latest version available for PC. The phone is stuck in recovery mode and if I disconnect it from the computer it goes black and then cycles in the reboot screen. All im trying to do is restore to factory settings.
Hi Richard_NMLB,
I'm sorry to hear you are having issues with your iPhone. If your iPhone is currently stuck in Recovery Mode, and/or you are unable to restore it from iTunes, you may find the information and troubleshooting steps outlined in the following articles helpful (bit unclear what exactly is happening when you try to restore):
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Resolve iOS update and restore errors in iTunes - Apple Support
Regards,
- Brenden -
IPhone stuck in recovery mode and I NEED MY MEDIA!
Trying to update to the newest OS, typically failed with an "unknown error (-1)" and now my phone is stuck in recovery mode and wants me to restore it. I have many photos and videos only on my phone that I desperately do not want to lose, no icloud. How can I retrieve them?? I did a sync/backup via itunes right before trying to update but I don't think that saves my photos, does it, since itunes doesn't import photos from my camera roll? Help.
Thanks. I ended up trying to restore it, and it then gave me the same error message! With "cannot be restored' AWESOME.
I don't have access to another computer currently. I tried pretty much everything on that page and other forums I could find except for the things that I don't understand or don't know how to do such as connecting without an internet proxy(what? tech-stupid here, I need it spelled out.) configuring security software, ports and firmware and really this is all gibberish to me. It's mind baffling how I had a perfectly working phone and computer 2 days ago and now because of this stupid update I have no phone at all. Guess I'm just going to have to call apple and try to have them sort it out for me although usually when I call them I don't understand how to do half the things they say anyway... isn't there anyone who can translate more simply to a computer moron?? Hah. I'm in the middle of nowhere WV, apparently there's not even an apple store in this entire state, so that's out. Seems like everytime I have to update anything regarding apple it turns into a major problem. -
Iphone stuck in Recovery mode and Windows says it cannot find drivers
My phone is stuck in recovery mode and XP is saying that it cannot find iphone. The drive driver menu shows a big yellow quesiton mark for two Apple Mobile Device (Recovery Mode). This all happned during the ios4 update. I tried to manually point the system to the Apple folder but it could not find a driver. Now my iphone is stuck recovery mode. Help.
Message was edited by: BAGOMI GOT THE SOLUTION!!
This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.
Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it!
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