My phone is stuck in recovery mode, iTunes won't restore it, and I don't have a functioning lock button, what do I do?

I've been trying to restore my phone all night, but iTunes constantly gives me errors. My lock button is also non fucntioning so I can't even reset the thing.

Thanks, I figured that out, so I went ahead and restored it, which also didn't work!  It gave me an error 3194, which I also can't figure out.

Similar Messages

  • IPod Touch 3rd gen 32 GB stuck in recovery mode. iTunes won't restore. When I plug it into iTunes, it calls it an iPhone.

    My husband plugged his iPod Touch into the USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
    UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the Apple symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
    Someone please help!

    I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
    - Place the iPod in DFU mode and then restore it> 
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Use this program to get it out of recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

  • After update to iOS 7.1, iPhone 4 won't work. Stuck in recovery mode. Won't restore.

    Hello,
    So I'm pretty baffled at this point. Last night I started downloading the iOS 7.1 update as my iPhone 4 was plugged into iTunes. The update did not complete on my phone. Instead, the dreaded "Connect to iTunes" logo appeared. After researching last night and again this morning, I have not found a solution.
    When I plug my phone into iTunes, this message appears: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Then, I have the option to restore iPhone.
    So, having come to terms that I will lose all data - luckily my photos and videos have all been uploaded to my computer - I began restoring it. As it's downloading, this message then appears:
    I've read through the "More Information" page several times. Checked my host file, added the "# " in front of the gs.apple.com IP address, restarted the computer, and still no luck. I haven't tried updating or restoring on another computer yet, but I have a feeling that won't change anything - I've read other people's accounts and that step just didn't work.
    I updated my iTunes to the lastest version and restarted. Nothing.
    I downloaded tinyumbrella and RecBoot to try and exit the apparent recovery mode. This didn't work. I have tried numerous times restarting the phone (holding down the home button and power button) with different variations of unplugging the USB from my laptop, letting go of the home button when the Apple logo appears, holding down the + volume button along with the power button, etc.
    Does anyone know what I should do? Would calling Apple help? Or would going in person to an Apple store be better? Would they replace my phone? I don't see how this can be resolved unless the Geniuses have a universal restart method that bypasses everything. I need my phone for work and would be okay with just restoring the phone. Note: My phone has not been jailbroken.
    Really hope someone can help. I would greatly appreciate it...
    Thank you!

    The fact that gs.apple.com was in your host file to begin with is an indicator that your computer was used to jailbreak or hack an iOS device at some point in the past. You can not get help here for a hacked or jailbroken device. If your phone was hacked or jailbroken, Apple won't touch it.
    RecBoot and Tinyumbrella are hacking tools.
    Google "iPhone DFU mode".
    Try restoring in DFU mode. If that doesn't fix it, make an appointment at the genius bar and see what Apple has to say about it.

  • My iphone is stuck in recovery mode, iTunes is giving me an error21 code. I have tried just about everything. Can anyone HELP!!??!

    After my daughter dropped my phone on the floor (surprisingly the screen didn't crack), the screen went black and I could not turn the phone back on. This was not the first time that this happened to me and I fixed it by plugging it in to my car charger. I tried that this time and it did come back on but the place where my signal strength bars should be said 'searching'. After a short while, a message came up saying that my phone needed to be restored and  to connect it to iTunes.
    My phone would not come on unless it was plugged into a charger, other than that the screen was black (and still does that). The apple screen will show and then the usb cord connecting to iTunes symbol comes up and it will go passed that screen.
    I connected to iTunes, and found out that my phone was in recovery mode and needed to be restored. I tried to restore several times and the same thing happens. iTunes will begin the process (extracting files first) after that part is complete and iTunes starts the next step of preparing the phone for restoring, my phone will go black as if it shut off and then the apple screen comes on and then the usb cord connecting to iTunes shows up and then iTunes delivers the error21 code. Can anyone help me please? I've tried pressing the home button and lock button at the same time for seconds and then holding the home button blah blah but it does me no good because I can't get my phone to do anything unless its connected to a charger or the computer. Please don't tell me my phone is broken !!

    NOO it's not broken it is a software error. What you need to do is put your phone into what is called DFU mode or Device Firmware Upgrade Mode. What you have to do is connect your phone to itunes but do not start the sync process. Ignore any popups from itunes initially. When you are connected to itunes take your phone and hold down the home button and power button at the same time. Hold them down for about 30 seconds or so and you should see your device screen rollover to the black screen and disconnect from itunes once this happens it will reboot and automatically connect to iTunes, after this happens start the restore process through itunes and it should continue past the error message.
    * Also before you do this try ejecting your sim card if you have the at&t model if you are on Verizon ignore this. There is a small oval port on the right side of the phone with a small pinhole. Use a paperclip and insert it into the hole, the door will pop open. Take the door out, remove the sim card and wait 5 minutes then return the sim card back into the phone and begin the above process.
    If none of this works you may just want to bring it the genius bar and have them look at it. Good Luck and I hope this helps!

  • My iPod touch is stuck in recovery mode & iTunes won't reset it.

    Doesn't reset it my Ipod Touch 5G but help me restore.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?

    started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?

    Any numbers or other details on the mesages given?
    Did you try to connect in recovery mode again? iOS: Unable to update or restore
    In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues

  • My phone is stuck in recovery mode, and iTunes will only let me restore to factory settings.  My question: Can I restore from iTunes backup after restoring to factory settings?

    I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings.  My question: Can I restore from iTunes backup after restoring to factory settings?

    Hi, kformagg
    I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
    It worked very well.

  • So i tried downloading ios8 and my phone is stuck in recovery mode. i have tried to restore it in itunes and it continues to say itunes does not recognize my phone. i have all my systems up to date and i have tried restarting my computer. help

    So i tried downloading ios8 and my phone is stuck in recovery mode. i have tried to restore it in itunes and it continues to say itunes does not recognize my phone. i have all my systems up to date and i have tried restarting my computer. help

    Me too and I have 4 devices which are now not recognized by iTunes but were immediately before ios8 upgrade
    Come on Apple get your finger out and help us here please ?

  • HT201401 My phone is stuck in recovery mode and itunes wants me to do a restore, but I don't have my information backed, so I will lose a bunch of my information/photos if I restore it.

    Can anyone help me with my phone being stuck in recovery mode?  I have looked all over the internet and have had no success.  I have not tried to restore it with Itunes, because my data is not backed up and I don't want to lose it.  Tinyumbrella would not work and the apple support website is completely useless!

    Thanks, I figured that out, so I went ahead and restored it, which also didn't work!  It gave me an error 3194, which I also can't figure out.

  • My phone is stuck in recovery mode-when connected to itunes I get 1611 error code

    my phone is stuck in recovery mode-when connected to itunes I get 1611 error code

    Please see the  More Like This  section on the right.

  • HT4113 Help!My iPhone 4 is stuck in recovery mode. iTunes does not recognize my phone any more, therefore I am unable to restore it and unlock it and get it set up again. Please help! I do have all my info backed up on iCloud.

    I synced my iPhone 4 and now I am stuck in recovery mode. iTunes does n

    iOS: Device not recognized in iTunes for Windows
    Click the link for full instructions: http://support.apple.com/kb/ts1538
    5. Verify that the Apple Mobile Device USB Driver is installed
    If the device is not recognized while in Recovery Mode
    Note: If your device is working on its own and is not in recovery mode, this set of steps is not for you; do not manually place the device into recovery mode.
    Your device may not be recognized while in recovery mode. This can happen during an update or restore of your device. Typically when your device is in recovery mode, it will show the "Connect to iTunes" logo on its display. If iTunes does not recognize the device when in this state, try the following:
    Open the Device Manager:
    Windows XP: Click Start > Run. In the resulting dialog, type devmgmt.msc and press Return.
    Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
    Click the plus icon (Windows XP and Vista) or the disclosure triangle () (for Windows 7 and 8) next to Imaging Devices, Other Devices, Portable Devices, and Universal Serial Bus Controllers to expand these sections.
    Check these sections for one or more entries called Apple Mobile Device (Recovery Mode). These entries may or may not have exclamation marks on them similar to the following:
    If you see only one "Apple Mobile Device USB Driver" entry that has no errors on it:
    If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them:

  • I've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you

    i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you

    I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
    I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer.

  • Tried updating to iOS 6, now my phone is stuck in recovery mode...help?

    I tried updating my phone to the iOS 6 software, and my iTunes won't read my phone at all. It keeps saying that "your iphone is in recovery mode and needs to be restored." I restored it for an hour and it didn't work at all. Now my phone is stuck in recovery mode. I'm away at college and I don't know how to fix it. Help!

    No, it is my phone that I've had since 2009. I just hate updating it because every time I do something goes wrong. So I put it off as long as possible. I am getting a new iphone, but I read that to have your backup transfer to the new phone, it must be a backup from the current ios.

  • Please help. i phone is stuck in recovery mode

    its an iphoen 3 and my phone is stuck in recovery mode and when i tried to restore it in itunes it gives me error 1600. i have tried closing and reopening itunes well my phone is plugged in and i have tried new cords (i have four) my usb port is in perfect condition its a brand-new computer

    See these tips: http://support.apple.com/kb/TS3694#error1604

  • Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!

    Tried to update iPhone 4 to iOS 6 and my phone got stuck in recovery mode. My only option now is to restore my iPhone and lose media. However, I then tried to restore my iPhone and error 1603 occurred. My iPhone is now not working!?!?!

    if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.

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