My phone isn't being recognized by iTunes?

i have an iPhone 4s and a windows 8 computer. for awhile now my phone hasn't been recognized or has synced to iTunes. the icon won't show at the top right when i plug my phone in,but my cord works perfectly fine. i even try to sync the music ive gotten from my itunes through the file area below, but it doesn't work. also when i go into my windows folders to see the devices connected, it shows my iPhone that shows below. I've tried uninstalling and reinstalling iTunes, and all the steps that apple gives here >iOS: Device not recognized in iTunes for Windows< but it doesn't seem to work. my phone isn't updated to the latest iOS.. could that be generated to the problem also? please and thanks!  

Also, this is what it shows when i try to drag a music file from my iTunes to where it says Apple iPhone.

Similar Messages

  • My phone isn't being recognized by itunes, It is stuck in loading.

    and I am not able to click on any options in the device drop down menu. I just want to sync some new music to my phone.

    Quit iTunes.
    Disconnect your iPhone from your PC.
    Go to Control Panel.
    List installed software and remove the driver software for the iPhone. It's named something like "Driver or Device, Apple iPhone".
    Restart Windows 7.
    Connect your iPhone, make sure it the screen is not locked.
    Windows should automatically re-install the driver software for the iPhone now.
    If it has done that, start iTunes.
    iTunes should now detect your iPhone again.
    Kind regards,
    emeu1

  • My ipod touch isn't being recognized by itunes ?

    So my ipod wasn't being recognized by itunes so i sent it away to apple to be fixed and they sent me a brand new one but this one isn't being recognized by itunes eitheir? I've uninstalled and re-installed itunes plenty of times, my lead is perfect and its really annoying me i have no music or anything on it? Help please:o

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
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    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My iPhone 3GS isn't being recognized by iTunes.

    My iPhone 3GS isn't being recognized by iTunes. When I plug it in, it just says "capacity: n/a. software version: n/ a. serial number: n/a"

    http://support.apple.com/kb/TS1538

  • My iphone 5s isn't being recognized by Itunes. Any fixes to this?

    My iphone 5s isn't beign recognized by itunes in order to back up the phone. Any fixes?

    Hello kmkalinyak,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Best of luck,
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  • My device isn't being recognized by itunes

    My device is a 3G and is not being recognized by itunes. I have an Ipod and have never had this trouble before.

    Hello stephensonT,
    Based on the information you have provided, it sounds like your iPhone is not recognized in iTunes on your alternate computer. The following resource may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • My 5gen iPod touch isn't being recognized by iTunes.

    I've followed the Apple support to try in fix it and nothing is working. I also tried it with my iPod Nano and got a message about it being detected but not being ID'ed properly.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch isn't being recognized by iTunes or my computer. It's in "ipod recovery mode"?

    My ipod touch 5th generation is not being recognized by my computer under devices or in itunes; however, when I click on devices and printers it comes up under "unspecified" and is labeled as "Apple mobile device usb driver." I right clicked the icon and hit troubleshooter and it opened itunes and told me I should restore and update my ipod. I did this twice and nothing has changed, it is still not being recognized. This is a big problem because the only thing that will pop up on the screen of my ipod is the symbol for the usb plug with an arrow pointing to the itunes symbol (meaning plug into itunes I assume). I have tried restarting my ipod and restarting my computer and nothing is working. I have the most recent version of itunes. How do I fix this?

    first try:
    iOS: Device not recognized in iTunes for Windows
    next
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My iPhone 5s isn't being recognized by iTunes or my computer

    I have a windows 7 laptop and when I connect my iphone to my laptop it says "Apple Moblie Device USB Driver" in device manager and it doesn't show up in itunes. In device manager it says "this device can't start (code 10)". I have unistalled itunes and everything with it and i've done everything they told me to do on the webpage "ios device not recognized in itunes for windows". But, still not showing up in itunes . Can some please HELP ME! I haven't sync my phone with itunes in 3 months.

    Hello kmkalinyak,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Best of luck,
    Mario

  • My Iphone 5 isn't being recognized in itunes

    My phone is brand new, and will charge, but will not be recognized into Itunes...

    Read http://support.apple.com/kb/TS1591

  • My new apple ID isn't being recognized in itunes

    After changing my apple ID password, it's not being recognized in the iTunes sign-in box. The old ID is self populated but I'm uable to change it to the new one.

    Ok..just answered my own question..maybe this will help some of you with similar problems. Such an easy fix I feel like an idoit but glad it was easy...PLUG MUST BE PUSHED IN IPOD VERY SNUGGLY WITH NO SILVER SHOWING AT ALL!!

  • My ipod isn't being recognized by itunes

    My ipod just randomly stopped connecting to itunes. I've tried restoring and restarting it, my itunes is up to date, and there are no problems with me cord. What should I do now?

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My iPod isn't being recognized on itunes or my computer

    I just got the ipod touch and I wanted to sync my itunes music to my ipod but itunes can't recognize my ipod. I ran a diagnostics check also but it still wasn't found. I checked to see if my computer could recognize my ipod also but it still wasn't found. I don't know how to fix this problem, can someone please help?

    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Make sure you have iTunes 10.7 or later on the computer.

  • My iPod touch isn't being recognized by iTunes but my computer recognized it.

    It recognized before but isn't working now. I tried all the troubleshooting and nothing is helping. What can I do?
    My iPod is an iPod touch 5th gen and I have the latest version of iTunes on my computer. Help me please!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPhone 4s isn't being recognized by iTunes.

    I've read pages upon pages trying to fix this. Bought a new cord. Didn't work. Restarted my phone. Didn't work. Reinstalled iTunes. Didn't work. Erased my phone. Still didn't work. Tried unplugging the usb cord numerous times. Didn't work. Restarted the computer. Didn't work. I'm about ready to throw my phone yet again.

    You're in luck because i just ran into this issue and fixed it.
    For some silly reason your apple iphone device driver gets moved under device manager and itunes can't see your phone as a result.
    To fix the issue:
    on your keyboard: windows key + pause/break key.  Then select Device Manager on the left of the window.
    If you expand Universal Serial Bus controllers you will likely not see "Apple Mobile Device USB Driver" listed.
    You'll have to do some poking around, because it will be under one of the other headers... found mine under "Portable Devices", but yours could literally be under any of them.
    Once you find "Apple Mobile Device USB Driver", right-click and select uninstall.  Follow prompts to uninstall.
    Then right-click "Universal Serial Bus controllers" and select scan for hardware changes.  Your PC will then install it to the proper location and iTunes will be able to see your iphone and sync.
    Dunno why it does this, but it does.
    Hope that helps,
    Cheers!

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