My phone number is not coming up as an option for sending and receiving imessages

My phone number is not coming up as an option for sending and receiving imessages

You do not have a "phone number".    Your ipad has a cellular access number and can't make phone calls. 
You must use your apple ID email for imessage and FaceTime on iPad.

Similar Messages

  • Hi i use iphone 4 with iso 6.1.3!! Am not getting an option to register my phone number in imsg!! Am just getting an option to set my email address for sending and receiving the imsgs!! How do i register my phone number??

    Hi i use iphone 4 with iso 6.1.3!! Am not getting an option to register my phone number in imsg!! Am just getting an option to set my email address for sending and receiving the imsgs!! How do i register my phone number??

    Hello Nikkii,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Troubleshooting telephone-number activation (iPhone only)
    After each step, toggle FaceTime and iMessage off and then on in Settings > Messages and Settings > FaceTime.
    Update to the latest version of iOS.
    Ensure that your iPhone is set to the correct time zone. Tap Settings > General > Date & Time.
    Note: If Set Automatically is on but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
    Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
    Verify that you can send SMS messages. You need a valid SMS messaging plan to activate FaceTime.
    Contact your carrier to verify that there are no restrictions or blocks on text messages. Blocks on text messaging will prevent iMessage and FaceTime registration.
    If you are unable to activate iMessage or FaceTime on a device after remote wiping it, wait at least 24 hours and try again.
    If "Waiting for Activation" is displayed, leave FaceTime and iMessage enabled for 24 hours. Toggling FaceTime or iMessage off and on will cause the registration process to start over.
    Best of luck,
    Mario

  • HT201415 cannot send and receive imessages from phone number. Will not allow number to be ticked

    Cannot send and received imessages through phone numer.  Will not allow me to tick number

    Turn off iMessage and turn it back on.

  • How to delete a phone number in "send and receive" imessage option (iOS 6.0) ?

    How to delete a phone number in "send and receive" imessage option (iOS 6.0) ?
    Thks for tip ;-)

    Why? Is the number incorrect? It gets your phone number from the SIM.

  • I used to be able to send and receive iMessages, now I can only send not receive. It's an iPad mini

    I Used to be able to send and receive iMessages from my iPad mini, now I can only send iMessages and not receive them. It's the same withFaceTime, can FaceTime from the device but can't receive them.        

    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Text on the iPad
    http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Send and Receive iMessages: Phone number is greyed out

    I just updated to IOS8...then iTunes informed me i had to restore my phone, so I did and now my phone will only send/receive texts to my email or iCloud account. It won't work to choose my phone number, it is greyed out.
    Please help!!

    Hi there brosterl,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    Phone number missing on iPad or iPod touch
    If your phone number isn't listed on an iPod touch or iPad, follow these steps:
    Update to the latest version of iOS.
    Verify that you're using the same Apple ID that you're using on your iPhone.
    On your iPad or iPod touch, sign out of your Apple ID in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID with FaceTime and iMessage.
    If your phone number still isn't listed, follow these steps:
    Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your iPhone.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
    Sign in to your Apple ID on your other iOS devices.
    -Griff W.

  • Want to send and receive imessages only at my ph number

    I'm unable to do this. Currently it shows that I'm capable of receiving/sending via my ph number and my apple id email. I just want to be reached by imessage at my mobile number. I tried removing it but I get the error "This email address could not be removed". Looks like a bug. Is there a workaround to removing the email?
    Thanks!

    Do you have another device with that email/Apple ID on it with iMessage activated? If not, you should be able to remove the checkmark for the email address. You cannot remove the Apple ID email address, but you can turn it off by tapping on it and that should remove the checkmark. Once that is gone, you are good to go. It will only use the phone number.

  • I have an ipad mini 16G wifi - why can't I send SMS txt msg and only imessages?  On the settings, there is no option for "send SMS when imessage not available" like on my iphone.

    Why can't I send SMS messages from my ipad mini 16g wifi?

    Even when your iPad Mini has a 3G cellular modem onboard, the iPad Mini still can NOT send or receive SMS Text messages.
    The 3G modem is only used for a internet data connection and has no software to either send or receive SMS text messages even though the hardware is available.
    I can confirm this with the iPad Mini iOS6.1 with 3G cellular modem.
    Apple Support has this issue currenlty under investigation - you can follow this issue here:
    Ipad Mini with 3G prepaid internet.

  • My phone will send and receive iMessages except for one contact

    hello?

    Hello Danielx566,
    It sounds like your phone is not charging at all and is now unable to turn on because of it. I recomend these troubleshooting steps in the following article named:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue is persists, please contact Apple Support.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • IMessage waiting for activation. Phone number not listed in Send and Receive at?

    I'm going to try to be as descriptive as possible, as I'm not too sure what else I can possibly do to resolve this issue.
    3 or 4 days ago I requested a number change through my provider. Not knowing that I had to turn off iMessage whilst waiting for the change to occur, I left it on.
    Later that day my friends were complaining that I was sending them texts from two different numbers, one being my new number, one being my old number. The thing is, I'm using the exact same SIM card and it's a little unusual to have two numbers for one SIM. I then realised that iMessage is ONLY registering my iTunes e-mail address and OLD phone number as an option to 'Send and Receive at'. I have spoken to Optus (my provider in Aust.) and Apple, I have gone into an Apple store, had the phone replaced, restored newtwork settings, restored phone altogether, turned on/off iMessage and Facetime, checked date and time, made sure my correct number is listed in Settings > Phone, etc etc etc I've done EVERYTHING listed in all forums that I've read from people experiencing this same issue.
    I can choose to select my old phone number in iMessage, and can then send messages to others using iMessage from the old number, and if I switch it off, I'm then using SMS to send messages, and it's from my new number again! It's very frustrating not having all features on my phone working correctly.
    If I switch iMessages and Facetime on, not using my Apple ID to sign in, it simply says 'waiting for activation' and after a few hours, tells me it was unsucessful and to try again. I'm all out of options now, Optus don't know what to do, Apple don't know what to do and I don't know what else to do! It's been 4 days! Someone please help!?

    Just thought I'd let everybody know how it finally got resolved 1 week later!
    After trying absolutely everything, and I mean EVERYTHING that Apple support, apple forums etc told me to do, the only thing that worked was turning iMessage off, waiting for at least 24 hours at then turning iMessage back on.
    It activated itself within a few minutes, no dramas at all!
    Hope this helps!

  • HT1807 My send and receive list only lets my select my email and not my phone number. My number is grey

    My send and receive list only gives me the option to send and receive from my email and my phone number is greyed out and it won't let's select it. I am currently in a foreign country but it was working a couple days ago here. What do I do?

    Do you have another device with that email/Apple ID on it with iMessage activated? If not, you should be able to remove the checkmark for the email address. You cannot remove the Apple ID email address, but you can turn it off by tapping on it and that should remove the checkmark. Once that is gone, you are good to go. It will only use the phone number.

  • When I go to settings messages on my iPhone. 3GS how do I change the number where it says send and receive

    Help me out

    You can't change the phone number for send and receive with iMessage on an iPhone.
    You can add or remove email addresses for send and receive with iMessage on an iPhone, but not the cell phone number.

  • How can I be sure iMessage is sending and receiving via WiFi and not using my text message allotment?

    My daughter has a new iPad Touch and I have a 3GS with 5.0.1. She wants to send and receive a million messages from me each day day with iMessage. Right now, I have Settings>Messages>Send As SMS - OFF. With this current setting, can I be assured I am using the WiFi only and not burning my SMS allotment from ATT? Am I safe to restore Send As SMS setting to ON? In other words, will the default method of transmission of text messages be through the internet, when that service is available?
    Without waiting for a $1000 bill from ATT for text messages, can I ensure I'm sending and receiving iMessages through the WiFi only?

    Well, I just noticed that a shaded iMessage appears in the enter text window when sending to her iPod Touch and my messages appear in a blue balloon, with her replies are in gray balloons. When sending to someone with another kind of phone, the text entry window says "Text Message" and my balloons are green. I guess this is an indication that the iMessage system is working and I'm not blowing through my SMS allotment from ATT.
    With these indications, can I be sure I'm messaging through the iMessage system, or the carrier's SMS service?

  • Send and receive phone numbers for iMessage

    Since IOS 8 update, iMessage does not recognize my cell number. It only recognizes my husband's number and our email address. My number does not appear as an option on the iPhone 5; it does appear, but is not accessable on the iPad. It shows as light gray there. How do I fix this so I can send and receive iMessages?

    situation has been resolved. Both iPhone and iPad had to be restarted on iMessaging, and then cell number was recognized.

  • Microsoft Exchange is not updating local Outlook - Send and Receive issues.

    Hi everyone,
    Our office has just moved to using Office 365 business edition where we are sending and receiving emails via Microsoft Online Exchange. 
    It has been running for 3 days so far and we do love the product however we are having a major issue at the moment and that is our local outlook 2010 and 2013 folders are not constantly synching with the exchange.  We are finding that it can be hours
    before emails push through to our inbox and we will receive 20 emails all at once.  It is also occuring when we send emails, they will sit in the Outbox and the only way it seems to get them to send or receive is to close Outlook and re-open the program.
    We also find that sometimes when we are out of the office and using the 'Outlook Web App' that emails we send to clients via here and not always synching with the local Outlook its a bit of a mess really.  This is not great as we are a legal office
    and need to attend to emails urgently at times and must have all emails arrive locally.
    Can anyone shed some light on how this matter can be fixed urgently?
    Thanks
    Lisa

    Hi,
    As far as I know, for the sync issue in the on-premise Exchange server environment, we can check if we have selected the option ”send immediately when connected”:
    Outlook 2013: file>options>advanced> send and receive> send immediately when connected
    However, since your server is Exchange online, I recommend you ask for more professional help on our Exchange online forum:
    http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
    Thanks,
    Angela Shi
    TechNet Community Support

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