My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and still can't find my pictures?
My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and followed the instructions and still can't find my pictures, says my photostream folder is empty, but it shows on iCloud that i've used most of my storage which is true, so they must be there somewhere?
Any ideas? I'd really appreciate the help! Thanks
Yes, I filed police report, but there is nothing they can do until I get back to them on the tracking. It's been offline. I'm sure the whoever took it can find a way around breaking in the ipad..i really was hoping to get my pictures and videos of my kids back
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i have lost my iphone 5. The person who has my phone right now is still using my game center id to play one of my game that i have in that phone named "Clash of Clan". Could you guys help me to sign out this icloud's ID and game center's ID from that phone for me, or anyone knows how to do this, please mail back to me. Id : "[email protected]" Thanks.
As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you. -
Once a Itouch is found and locked by ICloud can it be unlocked by the person who has "Stolen" it?
Once a Itouch is found and locked by ICloud can it be unlocked by the person who has "Stolen" it?
They can reset it to factory condition. Lockin prevents them accessing your data: but they can effectively wipe the device clean and it's then usable and untraceable.
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Someone stole my Ipod and i Need to find it but the person who stole it isn't using wifi how can i find it
Until it's turned on and connected to the Internet you cannot find it.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
My iPhone was stolen a few days ago. It appears to be offline on the Find My iPhone app. If the person who has it turns it on only for a brief moment and then turns it off immediately, will the location still be found? Once it returns to being offline will the location still be sent to me? And also, how can I retrieve my pictures from my iCloud?
Anything is possible.
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Phone was stolen but can't retrieve contacts from cloud on new phone. Am I out of luck?
My phone was stolen and may not be backed up on the cloud. Are my contacts lost forever?
There are several ways of backing up contacts:
They are included in backups of your phone to iTunes
They are included in backups of your phone to iCloud
You can set up the phone to sync contacts with an app on your computer when you sync the phone with iTunes
You can set up an iCloud account and sync the contacts to iCloud (this is different from backing up)
You can set the phone to sync contacts with your gmail contact list
You can set the phone to sync contacts with an MS Exchange server if you have an account on one.
If you did not do any of these things they are lost. -
First my new Iphone 5S was stolen, not only am I worried about all my personal information on the phone, but at one time I had 2-Gmail
accounts and wonder if I cannot access all my inforation on my icloud back up due to some content is on mu other email.
please advise.
Thank you,Paul VHello PaulieVee123,
Thank you for using Apple Support Communities.
For more information, take a look at:
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US
Here’s what iCloud backs up:
Purchased history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Automatic downloading is based on iTunes in the Cloud availability by country, and previous purchases may be unavailable if they have been refunded or are no longer available in the store.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail
Have a nice day,
Mario -
i was wondering how to blacklist my phone as i lost it and ive tracked it to an address but i dont want the phone in use anymore i want to make ure the phone is blocked
Contact your service provider. Only they could do that.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
hi my ipad was stolen n i would like to know besides reporting to police what can i do because i have inportant things can i block it from them using my ipad
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668 -
I no longer have the Snow leopard disks so I can't just reload the OS but I told the person I sold the MBP to that it has SL on it so I don't want to wipe it off. Is there a way to remove my personal info without resorting to reloading the software again?
Open Accounts preferences. Click on the lock icon to authenticate. Click on the Add [-] to create a new user account. Give the new account admin status. Set the account for auto-login then restart the computer. The computer should boot into the new user account. Open Accounts preferences, click on the lock icon to authenticate. Select your old account and click on the Delete [-] button. Select the third option to remove the user folder and also check the option to securely erase. If given the option to select the number of passes select one pass only. This should remove your data from any prying eyes.
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I no longer have cell phone service but I still use my iphone every day for apps and imessage. Now someone has my old phone number. It seems that this person does not have a iphone. Everytime one of their friends with an iphone tries to text them the message goes to my iphone. I have tried many things to stop this. I took my old phone number off my apple account and I took out my old sim card. But I still am getting texts from other iphones attempting to reach whom ever has my old phone number. HELP please. This person is very popular, at first it was funny now its annoying. I'm sure the person with my old number is even more upset than I since they are actully paying for service.
Hello there, lalaysa.
The following Knowledge Base article offers up some great recommendations for unlinking your old phone number from your device:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Ipod stolen-Is this a clue to find the person who has it?
Hello everyone,
My child's engraved ipod was lost/stolen several months ago. It was upgraded to the latest OS, also had "Find my iphone" installed. She had various apps on the phone, including magicjack and Tango. She made several calls to me via the temporary number that magicjack assigned. She also used Tango to call me in the past.
FAst forward to 2 weeks ago. I was looking through my Tango app and saw the picture of a stranger. When i looked, the picture of this stranger was associated with the magic jack number that was assigned in my daughter's lost ipod. Could it be that the person in the picture is the owner of the ipod now? HOw did they get the number if the ipod was password protected, so they could not use the magicjack app?
if it is indeed the photo of the new owner, how do i go about finding them?
ThanksHi irmbb,
If you have questions about what to do in the case of a lost or stolen iPod Touch, you may find the following article helpful:
Apple Support: What to do if your iOS device is lost or stolen
http://support.apple.com/kb/ht5668
Regards,
- Brenden -
How to track the person who has stolen my macbook pro.
I have lost my mac recently. but just now i have received email thru my another device showing that the thief has been tried to ask the question in apple support community. He asked about how to access new operating system because it can't be open by my passcode on my laptop. can someone help me how to track the person or how can i find my macbook?is he still online with my icloud but still i can't find it thru Find my Mac
http://support.apple.com/kb/ht2526
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HT4061 my phone was stolen but i don't know its serial number what i should do for finding it back?
i didnt purchase my phone in a offical apple store, so i don't know it's serial. However still want to find it back. I tries Find My Iphone but it did not responce, for my device was't online. can someone help me oout please PLEASE
Here's what to do when your device is stolen:
http://support.apple.com/kb/HT5668 -
i have an iphone and my 2 children have ipods. all 3 on the same apple id. when one ipod gets a facetime call, all 3 devices ring. how do i prevent all three devices getting the facetime call as it is intended for only one of the ipods?
You can all have independent AppleIDs for iCloud or iMessage etc, but share the same one for iTunes Store / AppStore purchases.
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