My phone was updating the new software and now will not turn back on, what do i do?
my phone was updating the new software and now will not turn back on, what do i do?
Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
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My ipod froze then turned off and now will not turn back on
my ipod was fully charged and was working perfectly.
i locked it and when i tried to unlock it my touch screen wouldnt work.
i tried reseting it by pressing the home button and the power button.
it started to reboot then froze on the apple logo screen.
after waiting for twenty minutes or so i tried reseting it again while it was still on the apple logo screen,
then it turned off and now will not turn back on.
i have tried plugging it into my computer to see if it would by some miracle turn back on but i have been unsuccessful
my ipod is my life, if anyone can help me fix it i would greatly appriciate it!!!!!!!!See Here first...
Frozen or unresponsive iPod touch
If no joy... See here
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
My ipad 3 froze and now is not turning back on what should i do?
my ipad 3 froze and now is not turning back on what should i do?
Hi,
I have the same problem. My Ipad 3 was a bit slow/unresponsive, and then it just went blank. I pressed the home button to see if it would come back on, and it was extremely slow, but it did show me the home screen. However, then it went off and wont come back on at all now. I have tried charging, tried the reboot, connected to itunes (which cannot detect the ipad) and nothing is working.
The ipad is only 2 months old, and no damage!
Any suggestions? Thanks -
My Iphone 4 just shut off and now will not turn back on.
My Iphone 4 just shut off and now will not turn back on. I was listening to music, it started to make a static sound then shut off and will not turn back on. What do I do?
Battery dead?
Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I turned the Ipad off after a game and now will not turn back on. Any clues?
I just finished playing a game on my new Ipad, turned it off and now it will not turn back on! The battery was charged. Nothing comes on the screen when I plug it in to the charger either. Any clues?
Be sure to try charging it off the wall plug, not a USB cable to your computer - USB connections generally do not supply enough power for an iPad.
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My phone turned itself off and now will not turn back on!!? Help!
About 4 hours ago, I hung up after speaking to a family member and the screen went black. Apparently, it had turned itself off! Now it will not turn back on and my comp. doesn't recognize it! Help please!
iPhone 4Also, I tried holding down the "home" and "off" at the same time and it won't turn on. please help!
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Help my phone was fine turned off and now will not turn back on!!!!!
Hi Everyone, I am a grandmother who is very new to these smartphones. I got one of the droid incrdible 2's by HTC. The phone was working fine until one night I turned it off and went to bed. Upon waking found the phone would not turn back on??? Has anyone had this problem??? I mean I get nothing!!! It powers on or something because if you look real close you can see the screen is barely lit. You can make out a blue looking screen, no apps or nothing. I have tried taking out the battery and I just do not know where to go from here. If anyone can help me please direct message me. (email has been edited out for the members privacy) Thanks so much, Sistereagle
The same thing is happening with mine. Went to the Verizon store ... said it was a faulty battery. Low and behold none of the stores in my area even had a battery in stock. Have had to wait 5 days for it to come in the mail. Cost me over $30!!!!!! Anyway ... after about 15 min.of the rep trying different things, the phone finally came on .... barely. He told me to keep it plugged in. It actually started working fine for almost a week ... now its doing it again. Battery came today .. gonna give it a try. Apparently this is an issue with ALOT of people with this phone. WHY DOESN'T VERIZON ADDRESS IT!?
Makes me rethink my choices when my contract is up in February. May do some shopping for a different carrier! I have been a Verizon customer for forever ... you would think they would make this right! -
My ipod shut off while i was using it and now will not come back on what do i do
My Ipod touch shut down while I was using it and will not come back on. Any suggestions on what I should do??
Have you tried holding the Home and Power buttons at the same time? You should let them go when the Apple logo appears.
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ok phone worked one minute and then just cut off and has not come back on ..... no water damage no extreme temperatures.... will not sync with itunes account ... nothing ... any suggestions
try putting it on recovery mode or dfu mode or http://support.apple.com/kb/HT1808 or try to connect the iphone to your computer while holding the home button, if this doeant work more likely your battery is totally dead try doing a hard reset while the iphone is connected to the usb port by pressing the home button and sleep/wake button at same time and wait for the apple to appear and release the sleep wake button usually this works ... restore the iphone..... if it still continueds to shut down your logic board or the battery is already bad
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Firefox turned off Kaspersky and will not allow it to be turned back, I am concerned that I don't have protection
Basics from the manual are restart, reset, restore.
Have you tried all of these? -
My iPad shut down on its own and now will not turn back on ?
My iPad turned it self off earlier today it had 13% battery the last I remember looking, so I thought it ran down more than I thought. So I put it on charge and it still wouldn't turn back on, so I left it for a couple of hours, but when I came back it turned on long enough for me to put in my password before it turned off again, it has charged as it now had 58% battery. However I am now trying to turn it back on and it won't do anything more than show the apple logo?!?!
Help!!!!First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I just updated to the new software and now my app Store is not working It is just a white blank page
I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?
I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store. -
I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.
After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed. -
I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?
To reset any OS X program just go to the folder and trash the affected files.
Open a new Finder Window
Click "Go" in the above status bar
Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
Click Library while still holding the option/alt key and a new window will open with all of your system files
Go to the preference file (NOT Preference Panes)
Locate a file named <com.apple.FaceTime.bag.plist>
Locate another file named <com.apple.FaceTime.plist>
Locate the file <com.apple.iMessage.bag.plist>
Drag the files to the trash
Delete the trash
Close FaceTime and iMessage if not already closed
Relaunch FaceTime and iMessage from Applications folder
This should reset the program back to default. You will have to put your information back into the program but it should work.
Good Luck. -
iPhone 4 - tried updating with new software and now it's asking me to plug it to iTunes. The problem is that my laptop is dead. Is there anything I can do now?
I Don't know if I can turn it of or do I just leave it and take it to service?
I'd appreciate some advice!Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.
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