My phone will not let me purchase things from the app store and it says I should contact support when I try

my phone will not let me purchase things from the app store and it says I should contact support when I try

Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB

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I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.

I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.

Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
(108471)

Details: i can not buy any thing from the app store and any thing from in side any games pls fix my problem urgent and as soon

Details:
Hi i can not buy any thing from the app store and any thing from in side any games pls fix my problem urgent and as soon
Note this is second email pls answer and fix my problem
<Email Edited by Host>

These are public forums, you are not talking to iTunes Support here (most of the people here, including myself, are fellow users) - I've asked the hosts to remove your email address from your post
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and i have that

i am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and over 2GB on my computer...any ideas??

That requirement is referring to the need for 2gB of RAM, not hard drive space.
Stedman

TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
Thanks

You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?

My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?

Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call.

I want to purchase something from the App Store and it is asking me questions that I don't remember answers to and I don't remember my email password

I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
 Cheers, Tom

I have purchased Keynote from the app store, and downloaded it, but cannot see it to install on my MacBook Air?

I have purchased Keynote from the app store to use on my MacBook Air, but I cannot find it on the computer, and so I cannot install it.
What else do I need to do?

ros100 wrote:
I am confused!
Me too. Have you purchased Keynote via the App Store app in your Mac's dock or Applications folder? ...Purchasing Keynote for iPhone/iPad still requires that you purchase the Mac version separately:
https://itunes.apple.com/us/app/keynote/id409183694

Hi, I have an iPhone 5s. I just downloaded the Hulu Plus app from the app store and it says that I can open it while I'm in the App Store however, it won't open and the app icon is not anywhere on my actual screen. What can I do to fix this?

Hi, I have an iPhone 5s. I just downloaded the Hulu Plus app for my iPhone and in the app store it's as I can open it however when I hit open, it does not open in fact, nothing happens. Also there is no icon for Hulu Plus on my home screen so I'm confused as to what exactly to do I'm going to settings and there's only one thing that you can do which is reset. I tried that. nothing.

Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa

I'm trying to purchase something from the App Store and it keeps saying Error, try again later. Why is this happening?

Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.

Restart your computer and try again
never hurts to try. ha

Major problem.. I need to transfer the music from my ipod to my computer. but it seems that iTunes will only let transfer purchased songs from the itunes store?? :S

my computer recently crashed and i lost everything from it, literally.
I dont have my cds anymore as they were stolen from my car so the only thing that has my music on it is my ipod. I dont have it backed up at all
I've tried to tranfer it back onto the computer via itunes importing but it will only import purchased songs i got from itunes store.
Does anyone know how i can transfer the other music i got from other sources? please help

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My iPhone will not download more than 50mb from the app store.

I have fast iPhone LTE unlimited service from my provider. If my download is larger than 50MB I have to switch to wifi. At work my wifi connection is 2.5MB and my LTE service is 20MB. How do I stay at the fast speed for the download? Was this an oversite on apple's side?
Waiting for help.

it's supposed to be that way so you don't kill your data plan.

My 3GS will not let me in to iTunes or App store. It just says "Cannot connect to ITunes". This is not a password issue. Recenly updated. Tried resetting. (Been doing this since before last update).

My 3GS will not let me login to iTunes or App store. It says "cannot connect to iTunes store".

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

I purchased Fifa13 from the App Store, downloaded it in my pc..,but whrn i am trying to install it in my iad frpm the pc, i couldnt do it. The installation process stops after some time and the ipad shows some thing like "can sync..,failed to install fifa

I purchased Fifa13 from the App Store, downloaded it in my pc..,but when i am trying to install it in my ipad frpm the pc, i couldnt do it. The installation process stops after some time and the ipad shows some thing like "can sync..,failed to install fifa13"
What can i do?
btw....,its happeniing only wth the fifa13, installed other apps from pc previously.

anybody answer me fast

Can I re install logic after I purchased it from the app store?

can I re install logic after I purchased it from the app store? They say you can, but it won't allow me. Finally got logic pro 9 loaded. I recorded a test session,saved it,closed logic and when I went to re open logic the next day. My Logic icon was different ( it was the application icon not the silver record icon ) and I am unable to open my session or go to the app store to re install it. I can't find logic pro anywhere in my folders other than the application icon and that won't open.

anybody answer me fast

My phone will not let me purchase things from the app store and it says I should contact support when I try

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