My phone wont ring only vibrates and people cant hear me on a call

need help phone will not ring and i can hear the person im talking to but they cant hear me. this happens everytime i download new verion

Hello benjiblalock
Check out the article below and look in the Acoustic-speaker/microphone/receiver section to resolve those issues. If it does not work, then check out the links towards the bottom of the article for further assistance.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
-Norm G.

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