My phonetouch pad is not working

can anyone help?

Hi,
Can you post back with the following details.
1.  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
2.  The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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    【help】
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    "ThinkPad UltraNav Pointing Device  is unenabled " is said by  "Lenovo Solution Center"
    when open the device manager, Ultranav device can not be found in "Mouse"
    the driver of the  ThinkPad UltraNav is intalled well by  "Lenovo Solution Center"
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    Hi Epco_yangchao,
    Welcome to Lenovo Community!
    As per the query we understood that you are facing an issue with Touchpad on your ThinkPad T440p.
    Boot the system in safe mode and work for a while to confirm if it is working in safe mode.
    Uninstall UltraNav application for Control panel – Program and feature option and restart the system and check if you’re able to see any adapter in Device Manager under Mouse adapter.
    Hope this helps.
    Best regards,
    Hemanth Kumar
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    Hi,
    Can you post back with the following details.
    1.  The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
    2.  The full version of the operating system you are using ( ie Windows 7 64bit ).
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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