My Photoshop 7 is not wroking right.

  Can someone help me please? When I move my images to the edit box I have a hour glass on all my photos.
then when my photos go into the edit it doesn't always work. the screen says that there is an error, or not responding.
Can someone show me where to go to fixing the problem.
                                                        Help, Kratos777

I don't know the cause but I have had similar problems since updating from PSE4 to PSE7. With some frequency, both in Edit and in Organizer, PSE7 stops running and, when I do a program status check, Windows tells me either one or both applications are "not responding". The only way I have found to fix it is to close the applications in the program status check box, and reboort Windows. PSE7 will then operate normally until the next time it happens.
I am on Windows XP Media Center, have all current updates, 3gb memory and I never try to edit in batches. If there is a fix for the OP's problem and mine, I'd appreciate hearing about it.

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          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Crea pulsante.exe
        Crea tonalità seppia:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Crea tonalità seppia.exe
        Foto invecchiata:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Foto invecchiata.exe
        Mantieni a 300 pixel:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mantieni a 300 pixel.exe
        Mantieni a 64 pixel:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mantieni a 64 pixel.exe
        Mod metodo condizionale:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Mod metodo condizionale.exe
        Salva come JPEG media:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Salva come JPEG media.exe
        Salva come Photoshop PDF:
          Version: 9.0
          Last Modified: 11/05/05 15:14
          Kind: Native (Preferred) or Classic
          Get Info String: 9.0x087 ©1999-2003 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS2/Esempi/Droplet/Droplet di Photoshop/Salva come Photoshop PDF.exe
        Adobe Photoshop CS3:
          Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch])
          Last Modified: 14/03/08 15:47
          Kind: Universal
          Get Info String: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) © 1990-2007 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app
        Adobe Photoshop CS4:
          Version: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch])
          Last Modified: 16/07/09 12:32
          Kind: Universal
          Get Info String: 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) © 1990-2010 Adobe Systems Incorporated
          Location: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app
        Adobe Stock Photos CS3:
          Version: Adobe Stock Photos 1.5.0.466
          Last Modified: 05/11/07 10:04
          Kind: Universal
          Get Info String: Adobe Stock Photos 1.5.0.466 (C) 2005 Adobe Systems, Inc. All rights reserved.
          Location: /Applications/Adobe Stock Photos CS3/Adobe Stock Photos CS3.app
        Adobe Stock Photos:
          Last Modified: 23/11/05 19:07
          Kind: Native (Preferred) or Classic
          Location: /Applications/Adobe Stock Photos.app
        VersionCueCS2:
          Version: 2.0
          Last Modified: 08/05/06 19:21
          Kind: PowerPC
          Get Info String: 2.0, Copyright  ©2001-2004 Adobe Systems Incorporated
          Location: /Applications/Adobe Version Cue CS2/bin/VersionCueCS2.app
        VersionCueCS2Status:
          Version: 1.0.0
          Last Modified: 08/05/06 19:21
          Kind: PowerPC
          Location: /Applications/Adobe Version Cue CS2/bin/VersionCueCS2Status.app
        VC2Native:
          Version: 2.0
          Last Modified: 08/05/06 19:21
          Get Info String: 2.0.0, © 2003-2004 Adobe Systems Incorporated
          Location: /Applications/Adobe Version Cue CS2/plugins/com.adobe.versioncue.nativecomm_2.0.0/res/macosx/VC2Native.app
        Uninstall Version Cue CS2:
          Version: 0.1
          Last Modified: 08/05/06 19:21
          Kind: PowerPC
          Location: /Applications/Adobe Version Cue CS2/Uninstall Version Cue CS2.app
        Agamik Barcode Identifier:
          Version: 0.1
          Last Modified: 04/02/08 22:11
          Kind: PowerPC
          Location: /Applications/Agamik barcode/Agamik BarCode Identifier.app
        Agamik BarCoder:
          Version: 4.38
          Last Modified: 31/12/09 15:18
          Kind: Universal
          Location: /Applications/Agamik barcode/Agamik BarCoder 4.38.app
        aMSN:
          Version: 0.97
          Last Modified: 21/09/07 22:40
          Kind: Universal
          Get Info String: aMSN 0.97
    TclTk 8.4.16
          Location: /Applications/aMSN.app
        AppleScript Utility:
          Version: 1.0
          Last Modified: 05/10/05 10:51
          Kind: PowerPC
          Location: /Applications/AppleScript/AppleScript Utility.app
        Folder Actions Setup:
          Version: 1.1
          Last Modified: 05/10/05 10:51
          Kind: PowerPC
          Location: /Applications/AppleScript/Folder Actions Setup.app
        Script Editor:
          Version: 2.1.2
          Last Modified: 22/12/09 10:24
          Kind: PowerPC
          Get Info String: Script Editor 2.1.1
          Location: /Applications/AppleScript/Script Editor.app
        Art Directors Toolkit:
          Version: 4.2
          Last Modified: 05/10/05 10:53
          Kind: PowerPC
          Get Info String: 4.2    (v29), Copyright 2001-2005 Code Line Communications
          Location: /Applications/Art Directors Toolkit 4/Art Directors Toolkit.app
        Automator:
          Version: 1.0.5
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Get Info String: Automator version 1.0.5, Copyright 2004-2007 Apple Computer, Inc.
          Location: /Applications/Automator.app
        Bar Code Pro:
          Version: Bar Code Pro version 6.1.2
          Last Modified: 24/09/08 12:45
          Kind: Native (Preferred) or Classic
          Get Info String: Bar Code Pro version 6.1.2, Copyright Bar Code Pro 2008 by SNX Software Inc. All rights reserved.
          Location: /Applications/Bar Code Pro 6.14 Demo/Bar Code Pro.app
        BCP6Converter:
          Version: version 1.01
          Last Modified: 12/05/04 10:58
          Kind: Classic
          Get Info String: version 1.01 © 2004 SNX. All rights reserved.
          Location: /Applications/Bar Code Pro 6.14 Demo/Bar Code Utilities/BCP6Converter
        BarcodeGenerator:
          Version: 2.4
          Last Modified: 23/12/07 11:48
          Kind: PowerPC
          Get Info String: V2.4 (16.01.2005)
          Location: /Applications/Barcode Generator Eval/BarcodeGenerator.app
        barCodeCreator:
          Version: 1.1
          Last Modified: 14/11/02 16:35
          Kind: PowerPC
          Location: /Applications/barCodeCreator.app
        Calculator:
          Version: 4.0.6
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Get Info String: 4.0.6
          Location: /Applications/Calculator.app
        Carbon Copy Cloner:
          Version: 3.3
          Last Modified: 23/09/09 03:41
          Kind: Universal
          Get Info String: Carbon Copy Cloner version 3.3, Copyright 2002-2009 Mike Bombich.
          Location: /Applications/Carbon Copy Cloner.app
        CDFinder:
          Version: 4.6
          Last Modified: 16/05/06 11:30
          Kind: Universal
          Get Info String: 4.6, Copyright 1995-2006 Norbert M. Doerner, wfs
          Location: /Applications/CDFinder 4.6/CDFinder.app
        Installer:
          Last Modified: 15/05/06 16:06
          Kind: Native (Preferred) or Classic
          Location: /Applications/CDFinder 4.6/Extras/CDFinder CMM/Mac OS X/Installer.app
        Update in CDFinder & Eject X:
          Last Modified: 07/04/05 10:29
          Kind: Native (Preferred) or Classic
          Location: /Applications/CDFinder 4.6/Extras/Update in CDFinder & Eject X.app
        Incremental:
          Version: 03
          Last Modified: 16/05/06 11:30
          Kind: PowerPC
          Location: /Applications/CDFinder 4.6/Scripts/Incrémental (Find New Files)/Incremental.app
        Chess:
          Version: 2.1
          Last Modified: 05/10/05 10:51
          Kind: PowerPC
          Get Info String: Chess version 2.1, Copyright 2003-2004 Apple Computer, Inc.
          Location: /Applications/Chess.app
        Dashboard:
          Version: 1.0
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Location: /Applications/Dashboard.app
        Dictionary:
          Version: 1.0.2
          Last Modified: 07/12/07 09:19
          Kind: PowerPC
          Location: /Applications/Dictionary.app
        Dropbox:
          Version: Dropbox 1.0.28
          Last Modified: 27/01/11 07:16
          Kind: Universal
          Location: /Applications/Dropbox.app
        DVD Player:
          Visible: Yes
          Identifier: com.apple.preference.general
          Location: /System/Library/PreferencePanes/Appearance.prefPane
        Bluetooth:
          Version: 1.9.5
          Supported by: Apple
          Visible: No
          Identifier: com.apple.preferences.Bluetooth
          Location: /System/Library/PreferencePanes/Bluetooth.prefPane
        CDs & DVDs:
          Version: 1.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.digihub.discs
          Location: /System/Library/PreferencePanes/DigiHubDiscs.prefPane
        Classic:
          Version: 1.1
          Supported by: Apple
          Visible: No
          Identifier: com.apple.preference.classic
          Location: /System/Library/PreferencePanes/Classic.prefPane
        Dashboard & Exposé:
          Version: 1.1.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.expose
          Location: /System/Library/PreferencePanes/Expose.prefPane
        Date & Time:
          Version: 2.2
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.datetime
          Location: /System/Library/PreferencePanes/DateAndTime.prefPane
        Desktop & Screen Saver:
          Version: 1.3.2
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.desktopscreeneffect
          Location: /System/Library/PreferencePanes/DesktopScreenEffectsPref.prefPane
        Displays:
          Version: 2.1.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.displays
          Location: /System/Library/PreferencePanes/Displays.prefPane
        Dock:
          Version: 1.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.dock
          Location: /System/Library/PreferencePanes/Dock.prefPane
        Energy Saver:
          Version: 3.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.energysaver
          Location: /System/Library/PreferencePanes/EnergySaver.prefPane
        Growl:
          Version: 1.1.6
          Supported by: 3rd Party
          Visible: Yes
          Identifier: com.growl.prefpanel
          Location: /Users/admin/Library/PreferencePanes/Growl.prefPane
        Ink:
          Version: 1.2
          Supported by: Apple
          Visible: No
          Identifier: com.apple.preference.ink
          Location: /System/Library/PreferencePanes/Ink.prefPane
        International:
          Version: 1.2.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.Localization
          Location: /System/Library/PreferencePanes/Localization.prefPane
        Keyboard & Mouse:
          Version: 3.2
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.keyboard
          Location: /System/Library/PreferencePanes/Keyboard.prefPane
        Network:
          Version: 1.7
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.network
          Location: /System/Library/PreferencePanes/Network.prefPane
        Print & Fax:
          Version: 2.0
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.printfax
          Location: /System/Library/PreferencePanes/PrintAndFax.prefPane
        QuickTime:
          Version: 7.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.quicktime
          Location: /System/Library/PreferencePanes/QuickTime.prefPane
        Security:
          Version: 1.2.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.security
          Location: /System/Library/PreferencePanes/Security.prefPane
        Sharing:
          Version: 1.4.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preferences.sharing
          Location: /System/Library/PreferencePanes/SharingPref.prefPane
        Software Update:
          Version: 2.0
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preferences.softwareupdate
          Location: /System/Library/PreferencePanes/SoftwareUpdate.prefPane
        Sound:
          Version: 2.3.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.sound
          Location: /System/Library/PreferencePanes/Sound.prefPane
        Speech:
          Version: 3.3
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.speech
          Location: /System/Library/PreferencePanes/Speech.prefPane
        Spotlight:
          Version: 1.1
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.spotlight
          Location: /System/Library/PreferencePanes/Spotlight.prefPane
        Startup Disk:
          Version: 10.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.startupdisk
          Location: /System/Library/PreferencePanes/StartupDisk.prefPane
        StuffIt AVR:
          Version: 10.0.1
          Supported by: 3rd Party
          Visible: Yes
          Identifier: com.stuffit.prefs.AVR
          Location: /Library/PreferencePanes/StuffIt AVR.prefPane
        Universal Access:
          Version: 2.4
          Supported by: Apple
          Visible: Yes
          Identifier: com.apple.preference.universalaccess
          Location: /System/Library/PreferencePanes/UniversalAccessPref.prefPane
    Startup Items:
        Apache:
          Description: Apache web server
          Location: /System/Library/StartupItems/Apache
          Provides: Web Server
          Uses: Disks, NFS
        AppleShare:
          Description: Apple File Service
          Location: /System/Library/StartupItems/AppleShare
          Provides: Apple File Service
          Requires: Disks
        AppServices:
          Description: application services
          Location: /System/Library/StartupItems/AppServices
          Provides: Core Services
        AuthServer:
          Description: authentication service
          Location: /System/Library/StartupItems/AuthServer
          Provides: TIM
        CrashReporter:
          Description: crash reporter
          Location: /System/Library/StartupItems/CrashReporter
          Provides: Crash Reporter
          Messages:
              Start: Starting crash reporter
              Stop: Stopping crash reporter
          Order Preference: Early
        Disks:
          Description: local disks
          Location: /System/Library/StartupItems/Disks
          Provides: Disks
          Requires: SecurityServer
          Uses: System Tuning
        FibreChannel:
          Description: fibrechannel
          Location: /System/Library/StartupItems/FibreChannel
          Provides: FibreChannel
          Requires: SecurityServer
          Order Preference: Early
        IFCStart:
          Description: IFC
          Location: /System/Library/StartupItems/IFCStart
          Provides: IFC
          Messages:
              Start: Building international caches
              Stop: Stopping build of international caches
          Order Preference: Last
        IPServices:
          Description: Internet services
          Location: /System/Library/StartupItems/IPServices
          Provides: Super Server, Config Server
          Uses: mDNSResponder, Portmap
        Metadata:
          Description: Metadata Server
          Location: /System/Library/StartupItems/Metadata
          Provides: Metadata Server
          Requires: Core Services, Disks
        NetworkTime:
          Description: network time synchronization
          Location: /System/Library/StartupItems/NetworkTime
          Provides: Network Time
        NFS:
          Description: network file system
          Location: /System/Library/StartupItems/NFS
          Provides: NFS
          Uses: Disks
        NIS:
          Description: Network Information Service
          Location: /System/Library/StartupItems/NIS
          Provides: NIS
        PrintingServices:
          Description: Printing Services
          Location: /System/Library/StartupItems/PrintingServices
          Provides: PrintingServices
          Requires: Resolver
          Uses: Network Time
          Order Preference: Late
        RemoteDesktopAgent:
          Description: Remote Desktop
          Location: /System/Library/StartupItems/RemoteDesktopAgent
          Provides: Remote Desktop
          Requires: Disks, Resolver
          Messages:
              Start: Starting Remote Desktop Agent
              Stop: Stopping Remote Desktop Agent
          Order Preference: Last
        SNMP:
          Description: SNMP server
          Location: /System/Library/StartupItems/SNMP
          Provides: SNMP
          Requires: Resolver
          Messages:
              Start: Starting SNMP service
              Stop: Stopping SNMP service
          Order Preference: None
        AdobeVersionCueCS2:
          Description: Adobe Version Cue CS2
          Location: /Library/StartupItems/AdobeVersionCueCS2
          Provides: AdobeVersionCueCS2
          Requires: Disks
          Uses: mDNSResponder
          Messages:
              Start: Starting Adobe Version Cue CS2
              Stop: Stopping Adobe Version Cue CS2
        FTDIReEnumerate:
          Description: FTDI ReEnumerate Device
          Location: /Library/StartupItems/FTDIReEnumerate
          Provides: FTDIReEnumerate
          Messages:
              Start: Starting FTDI ReEnumerate
              Stop: Stopping FTDI ReEnumerate
          Order Preference: None
        ProTec6b:
          Description: Nalpeiron Copy Protection 6b
          Location: /Library/StartupItems/ProTec6b
          Provides: Nalpeiron Copy Protection 6b
          Messages:
              Start: Starting Nalpeiron Daemon 6b
              Stop: Stopping Nalpeiron Daemon 6b
          Order Preference: Early
        RetroRun:
          Description: Retrospect Startup Helper
          Location: /Library/StartupItems/RetroRun
          Provides: Retrospect Startup Services
          Messages:
              Start: Starting Retrospect Startup Helper
              Stop: Stopping Retrospect Startup Helper
          Order Preference: Last

  • Unable to open PNG files "not the right kind of document"

    I just noticed this error today when I tried to open several PNG files, some of which I created with Photoshop: "Could not complete your request because it is not the right kind of document".
    I'm running Photoshop 9.0.2 on Windows XP Pro. Opening other file types (gif, jpg) works fine. I also noticed that in the save as dialog box that PNG is not a listed file type.

    PNG certainly is listed as a file type. I have saved many of them using Save As, many quite recently, using PSCS3; and I just did a couple in PSCS2. Here's the Save As box in PSCS2 with an 8-bit flattened image being saved as PNG:
    <br />
    <a href="http://www.pixentral.com/show.php?picture=1PSNAANh2tPbX1MMDLjmQLbHFqm91" /></a>
    <img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/1PSNAANh2tPbX1MMDLjmQLbHFqm91_thumb.png" border="0" />
    <br />And here's the Save As box in CS2 with a 16-bit layered image being saved as PNG:
    <br />
    <a href="http://www.pixentral.com/show.php?picture=145dp6qArIbj9k8JG23J1jGojM4imR1" /></a>
    <img alt="Picture hosted by Pixentral" src="http://www.pixentral.com/hosted/145dp6qArIbj9k8JG23J1jGojM4imR1_thumb.png" border="0" />
    <br />
    <br />Both PNG images opened properly. The second one opened as 16-bit, flattened (layers aren't preserved in PNG).
    <br />
    <br />And both of the above images were Saved As PNG from PSCS2, also.

  • Can't start Photoshop - 'Could not open a scratch file'

    Hi, I recently installed Photoshop CS5, however every time I open the application, I am receiving this error message at the loading screen:
    "Could not open a scratch file because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders."
    I've looked online for solutions everywhere, but I've obviously been unsuccessful and I'm at the point where I have no idea what else to try, other than a clean install of my OS, however that is a last resort as I currently do not have an external hard drive to transfer my files to do so. So far I have tried these things:
    Reinstalled Photoshop many times, even the CS6 BETA is giving me the same error.
    Deleted preference files within /Library/Preferences/
    Used the cmd+alt shortcut when starting Photoshop to select a different scratch disk location.
    Used the cmd+alt+shift shortcut to delete the settings file, which I cannot do as the error message mentioned above appears before the window for deleting the settings file does.
    Tried rebooting several times, even into safemode and I still get the same message.
    Tried changing the permissions on the Applications folder, Adobe folder, CS5 folder and CS5 application, however they are all set to 'read & write access' for me. I am also set as an administrator.
    Cleaned my cache of any unneccessary files.
    I have also repaired my permissions using Disk Utility, but that didn't solve the problem.
    I have a 2010 Macbook Pro, 4GB RAM running OS X Lion 10.7.3 with 2 patitions on my harddrive (OS X and Windows 7). I have 15GB free on my OS X partition currently, which may not seem like much, however I have run Photoshop CS5 previously as a trial and other versions of Photoshop and the small amount of harddrive space has never affected the software's ability to create a scratch file.
    The strange thing, however, is that I can use Photoshop CS5 & CS6 on a guest account that I created recently, which means that the problem I am having is permissions based. Logging into a seperate account is a good enough solution for now, but it is incredibly tedious to keep changing accounts just to use Photoshop.
    Has anyone got any other ideas? As I mentioned previously, reinstalling is a last resort as I currently don't have the neccessary resources.
    Thanks.

    I managed to fix this myself, almost by accident, after failing every method suggested that I came across.
    My problem was due to 'read only' access being set to some folders in ~/private/ on my main account, meaning that Photoshop could not create an important, temporary scratch file in this location.
    To anyone else who comes across this thread due to having the same problem, here's the solution:
    Open finder, then go to 'Go' in the menu bar and select 'Go to folder'
    In the window that opens, enter '/private/' and click 'Go'
    Then, right click on the folder 'tmp' within /private/ and select 'Get info'
    In here, scroll to the permissions section and change the relevent user permissions to 'read and write'
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    Message Edited by scottzilla on 12-15-2008 10:05 PM
     Moderator Note; s/n edited for members own protection
    Message Edited by andyP on 12-16-2008 07:57 AM

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