My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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Photosmart c4780 will not print in color

Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.

Hi tomanifest,
The document at the link below will assist you with the warranty end date of you color cartridge.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
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Photosmart 7525 will not print in color, except from the printer.

This printer refuses to print in color from my computer. Since I bought it to print photos, this is distressing. I followed all suggestions posted for this problem. (I had tried them all before.) It WILL print a copy in color from the printer itself. That is the only way. I use Adobe Photoshop and it won't print in color from there, Word, or the internet. Checked printer preferences; grayscale not on. Printer full of ink. Paper and quality OK. Please instruct me on how to print color photos from a color printer!

Hey , Welcome to the HP Support Forum. I understand you're unable to print in colour via PC with your HP Photosmart 7525 e-All-in-One Printer. I'd like to work with you on this. I have some suggestions that might restore this functionality for you. From what you're reporting, with the printer printing in colour from standalone it sounds like the main issue is software related. Accordingly, I recommend you try the following steps: Clear Temp Files: Press Windows Key + RIn the Run dialogue box type %temp% and select OKIn the Temp folder select all items and delete them. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. On Windows Vista, 7 and 8 if a Temp file is still be used you can simply 'skip' the used item and everything else will delete successfully. Once the Temp files are deleted close the Temp folderRight click on the Recycling Bin on your desktop and select Empty Recycling BinNext, I recommend running Microsoft Fix it (it's designed for Windows 7 but I have found that it works with 8 and 8.1). Click here to install. I've had a lot of luck detecting and automatically solving common printer software setup issues with this utility. If Fix it doesn't find a fix, or it prompts to uninstall the printer driver click here to reinstall your printer. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue and you liked this post, feel free to give me virtual props by clicking on the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

My HP Photosmart 8250 will not print in black.

Hi,
My HP Photosmart 8250 will not print in black. I saw previous posts stating that it will not print in black if any of the color cartridges are empty, but all of the cartridges have ink. Thank you!

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

HP Photosmart 5510 will not print Black Ink!! - Time to "break-up" with HP

I came upon this forum by doing a google search for the issue I'm having which is my HP Photosmart 5510 will not print black ink. The printer is a year and a half old and is used only for home office use (not a heck of a lot of printing being done)
It started right after I installed new ink cartridges (all four of them) I want to mention hear that I ONLY buy genuine HP ink cartridges from Staples and when I replace my cartriges I replace all four at the same time even if one ink level is not considered "replaceably" low. When the issue started I thought I must have gotten a bad black cartridge so I went out and bought another one but was still having the issue. So that's when I did my google search.
I tried all the suggestions (several times) on this post (which did not reslove the problem) : http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-Photosmart-5510-will-not-print/m-p/1...
and I tried a "Hard Reset" as suggested here (again did not resolve the problem) : http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-5510-Will-not-print-in-...
After trying all of these my color ink is less than half full....remember....I started with 4 brand new ink cartridges...so now, I'm out roughly $85 in ink just trying to resolve a problem that should not have happened in the first place!! Shame on HP for makeing such poor quality products. I gave up on HP computers years ago and now I'm giving up on their printers!! This HP Photosmart 5510 All In One printer replaced an HP Color Laserjet CM1312nfi printer (which cost approximately $400) that only lasted about 3 years. Sorry HP but that's it....I'm moving on! Consider this our "break-up" letter.

Hi TisKate, sorry to hear that you are having printing issues when it comes to printing in Black. I am also sorry to hear that you are breaking up with HP. I would like to offer a couple more troubleshooting steps before we say our fond farewells. Now this might sound silly but really it isn't. If you have the power cable connected to a Power bar/strip, please remove it and connect the power cable directly to a wall outlet. HP printers already have a built in surge protector and if you have it in a strip/bar, the printer will not get all the power needed to function properly. This can cause printing issues or false error messages on the printer display screen. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
The other step I would like to take is on the printers display touch screen. Please use the right arrow key and go to the Wrench icon. Press the wrench and go to the Tools menu. Once in the Tools menu, please select Clean Printhead. Use the cleaning utility 2-3 times or until you see a change in the print status reports. It might take a few cycles but I am confident that it will make a difference.
I hope you and HP can still be friends( friendly humor).
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp photosmart 5515 will not print black.

hp photosmart 5515 will not print black, but will print colors (cyan blue yellow). Printer shows full inks on all colors.
This question was solved.
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No solution. Power cycled several times, power cycled computers, modem, router, performed all recommended cleanings, changed all ink cartridges, checked it over several days - no go. Then, suddenly, after weeks, it started printing again. That's one hell of a gremlin. Throughout all of this time, my inexpensive Canon printer never faltered.

HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

Have a wireless printer and will not print in color, prints black

My wireless printer will not print in color, prints in black & white

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OJ Pro 8625 will not print in color only shades of gray

Printer was purchased two days ago. The printer will not print in color only black and shades of gray. alignment test on 2/28/15 showed color. cartridges show full.

Hi there @ChuckHilde
Welcome to the HP Community
I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
You should be able to print in color after those steps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My HP B210e will not print in color.

My HP B210e will not print in color. It does not copy in color either. I have added all new cartridges and the levels read good. Any help with this will be much appreciated.

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

MY printer will not print in color

My laptop and printer are only printing in black and white will not print in color. I have tried printing with a different laptop and it printed the pictures in color.
Can you please help !
Regards,
Aido2014

Hi there @Aido2014 ,
Welcome to the Community!
I read your post about one of your computers will only print black and white, and not in color. I am writing you back to make my suggestion to you.
I would suggest trying these steps to hopefully get the color printing again: Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
If everything appears to work fine from that guide, and you still cannot print in color, try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Please keep me posted with your results and I will help out some more if needed!
Have an awesome Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

TS3147 My HP printers will not print in color.

My MacBook will not print in color either with my old HP 6122 or my HPEnvy 120. Any solutions?

Hey Sarah24,
Thank you for the information. From this it sounds as though the issue is with the preference files for the printer are taking over. There are some long steps that need to be taken.
To start off, you will need to reset the printing system of the Mac. Now if you have more than one printer, you can skip this step. If you only have the one printer, I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh.
After this you will need to uninstall the software. Again if you have more than one HP printer installed, please just go with the normal uninstall. If you only have the one HP printer, to do a full uninstall of the software, please follow the steps below.
1. Open the HP folder in the Application folder
2. Open up the HP uninstaller
3. On the page that has you click the uninstall button. Hold Control, Option, and Command, then click uninstall. NOTE: if you have more than one HP printer just click uninstall, without holding down the three keys.
4. Follow through the rest of the uninstall
The next step needs to be done either way. This step is the verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. After the repair of the permissions has been completed, please restart the Mac.
Once the restart has completed, you will need to reinstall the software. I have included the link to 'HP ENVY 120 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1emTqaj. Please make sure that you either choose recommended install, or all the extra features, such as scanning.
Now once you have the software successfully installed, please click on the Apple Icon, and then on Software Update. Please install all updates that are available to you.
Please let me know the outcome of the troubleshooting.
Thank you.

My photosmart 6520 will not print a PDF file.

My photosmart 6520 will not print a PDF file

Hi Silverfox2895,
I see that you're having problems with printing PDF files. I would try using foxit reader below.
Foxit Reader
Let me know how it goes.

Photosmart D7560 will not print envelopes - load paper into main tray

My photosmart d7560 will not print envelopes, after moving the envelope into position for printing, the message "load paper into main tray" is displayed. It does print the envelope data correctly on a piece of 8.5x11 paper. Setup is for a #10 envelope. Envelopes are self sealing. I have tried creasing the edge better but that didn't help. I tried a non-self seal (which had a letterhead on it so I couldn't use it for this mailing) and it DID work. Is there any way to make self seal envelopes work in this printer?
This question was solved.
View Solution.

Do you have the flap folded inside the envelope, so that it does not stick out?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP Photosmart B210a will not print black ink on plain paper... only on photo paper.

Hi, I have an HP Photosmart B210a that wont print black ink. I have used a whole set of ink cartridges by cleaning the print heads, allignment etc. I just installed ALL NEW cartridges and the sae thing is ocurring. I have replaced plenty of cartridges and am experienced. Just all of a sudden one day the printer stopped printing black ink on plain paper documents like with MS Word, excel and PDF, etc. It's not set to greyscale either, actually it wont even print grey! However, if I go to a photo with plenty of black in it, it will print it JUST FINE!!! I'm at my wits end! I have followed EVERY head cleaning advice in the forums but it will not print black in except on photos... Please help!!!!

The document here may help, although you have likley already done most of the steps. Be sure to check the vents. If the above does not resolve black not printing on your Photosmart b210a the post here may help.
The black cartridge uses pigmented ink which is not compatible with photo paper. Although the printer appears to be printing black properly on photo paper it is actually using color mixed together to produce black in this case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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My Photosmart C6280 will not print in color.

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