My rental does not start

Hi
I just bought my first rental. I had no probs with the dowload but the movie does not start. pls help me

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#1.5 #001CC4695AD8001A000000100000079C00045DB6C93D4DAD#1228939548538#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Connecting Model Repository ...#
#1.5 #001CC4695AD8001A000000110000079C00045DB6C93D4E1D#1228939548538#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Checking source path: halliburton.com/hal~usrgrpap#
#1.5 #001CC4695AD8001A000000120000079C00045DB6C93D4EAC#1228939548538#System.err##System.err#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Error##Plain###[RunTask] The source file/path doesn't exist: halliburton.com/hal~usrgrpap#
#1.5 #001CC4695AD8001A000000130000079C00045DB6C93D4EF5#1228939548538#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Opening connection to MMR ...#
#1.5 #001CC4695AD8001A000000140000079C00045DB6C93D69D0#1228939548553#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Start local transaction ...#
#1.5 #001CC4695AD8001A000000150000079C00045DB6C93D6B5A#1228939548553#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Commit ...#
#1.5 #001CC4695AD8001A000000160000079C00045DB6C93D6C8B#1228939548553#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Running task 'com.sap.ip.mmr.db.tasks.TaskUndeployFromDB' ...#
#1.5 #001CC4695AD8001A000000170000079C00045DB6C93D8E6C#1228939548553#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###Close connection to Model Repository ...#
#1.5 #001CC4695AD8001A000000180000079C00045DB6C93D8EE5#1228939548553#com.sap.ip.mmr.tools.RunTask##com.sap.ip.mmr.tools.RunTask#Administrator#79423####d7c673d0c6f411dd92de001cc4695ad8#SAPEngine_Application_Thread[impl:3]_33##0#0#Info##Plain###done.#
#1.5 #001CC4695AD80018000000000000171400045DBBE9BCCED0#1228961568691#com.sap.engine.services.connector##com.sap.engine.services.connector######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error##Plain###ResourceObjectFactory.getObjectInstance(), Error: com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.
                at com.sap.engine.services.connector.ResourceObjectFactory.getObjectInstance(ResourceObjectFactory.java:207)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl._getObjectInstance(ObjectFactoryBuilderImpl.java:72)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl.access$100(ObjectFactoryBuilderImpl.java:31)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl$DispatchObjectFactory.getObjectInstance(ObjectFactoryBuilderImpl.java:210)
                at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:280)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:414)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:639)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:115)
                at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:449)
                at com.sap.engine.services.ejb.message.MessageContainer.init(MessageContainer.java:153)
                at com.sap.engine.services.ejb.message.MessageContainerFP.init(MessageContainerFP.java:53)
                at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1007)
                at com.sap.engine.services.ejb.EJBAdmin.prepareStart(EJBAdmin.java:2443)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:223)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareLocal(StartTransaction.java:176)
                at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:365)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:132)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocalAndWait(ParallelAdapter.java:250)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:4450)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationsInitially(DeployServiceImpl.java:2610)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2464)
                at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:42)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:144)
                at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:19)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:102)
                at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
                at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
                at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:150)
#1.5 #001CC4695AD80018000000010000171400045DBBE9BCE3CD#1228961568691#com.sap.engine.services.jndi##com.sap.engine.services.jndi######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Warning#1#/System/Audit#Java###Exception #1#com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during lookup operation of object with name ejbContainer/mdb/halliburton.com/hal~usrgrpap/QueueConnectionFactory, cannot resolve object reference. [Root exception is com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.]
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:529)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:639)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:115)
                at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:449)
                at com.sap.engine.services.ejb.message.MessageContainer.init(MessageContainer.java:153)
                at com.sap.engine.services.ejb.message.MessageContainerFP.init(MessageContainerFP.java:53)
                at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1007)
                at com.sap.engine.services.ejb.EJBAdmin.prepareStart(EJBAdmin.java:2443)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:223)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareLocal(StartTransaction.java:176)
                at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:365)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:132)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocalAndWait(ParallelAdapter.java:250)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:4450)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationsInitially(DeployServiceImpl.java:2610)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2464)
                at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:42)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:144)
                at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:19)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:102)
                at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
                at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
                at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:150)
Caused by: com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.
                at com.sap.engine.services.connector.ResourceObjectFactory.getObjectInstance(ResourceObjectFactory.java:207)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl._getObjectInstance(ObjectFactoryBuilderImpl.java:72)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl.access$100(ObjectFactoryBuilderImpl.java:31)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl$DispatchObjectFactory.getObjectInstance(ObjectFactoryBuilderImpl.java:210)
                at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:280)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:414)
                ... 24 more
#1.5 #001CC4695AD80018000000030000171400045DBBE9BDBF4A#1228961568753#com.sap.engine.services.deploy##com.sap.engine.services.deploy######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Server#Java#deploy_5029##Exception in operation startApp with application halliburton.com/halusrgrpap.#2#startApp#halliburton.com/halusrgrpap#
#1.5 #001CC4695AD80018000000040000171400045DBBE9BDC46C#1228961568753#com.sap.engine.services.deploy##com.sap.engine.services.deploy######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Exception in operation startApp with application halliburton.com/hal~usrgrpap.
                at com.sap.engine.services.deploy.server.application.ApplicationTransaction.rollbackPart(ApplicationTransaction.java:394)
                at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:367)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:132)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocalAndWait(ParallelAdapter.java:250)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:4450)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationsInitially(DeployServiceImpl.java:2610)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2464)
                at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:42)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:144)
                at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:19)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:102)
                at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
                at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
                at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:150)
Caused by: com.sap.engine.services.ejb.exceptions.deployment.EJBDeploymentException: Exception during the initialization of container boot class com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP.
                at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1013)
                at com.sap.engine.services.ejb.EJBAdmin.prepareStart(EJBAdmin.java:2443)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:223)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareLocal(StartTransaction.java:176)
                at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:365)
                ... 12 more
Caused by: com.sap.engine.services.ejb.ContainerInitializationException: Cannot initialize message system bridge com.sap.engine.services.ejb.message.JMSBridgeFP.
                at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:451)
                at com.sap.engine.services.ejb.message.MessageContainer.init(MessageContainer.java:153)
                at com.sap.engine.services.ejb.message.MessageContainerFP.init(MessageContainerFP.java:53)
                at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1007)
                ... 16 more
Caused by: com.sap.engine.services.ejb.message.JMSBridgeException: Destination name PortalUserGroupProcessingQueue not found in the naming.
                at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:129)
                at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:449)
                ... 19 more
Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during lookup operation of object with name ejbContainer/mdb/halliburton.com/hal~usrgrpap/QueueConnectionFactory, cannot resolve object reference. [Root exception is com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.]
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:529)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:639)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:115)
                ... 20 more
Caused by: com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.
                at com.sap.engine.services.connector.ResourceObjectFactory.getObjectInstance(ResourceObjectFactory.java:207)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl._getObjectInstance(ObjectFactoryBuilderImpl.java:72)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl.access$100(ObjectFactoryBuilderImpl.java:31)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl$DispatchObjectFactory.getObjectInstance(ObjectFactoryBuilderImpl.java:210)
                at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:280)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:414)
                ... 24 more
#1.5 #001CC4695AD80018000000060000171400045DBBE9BE0AF5#1228961568769#com.sap.engine.services.deploy##com.sap.engine.services.deploy######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Server#Plain###
Operation startApp over application halliburton.com/hal~usrgrpap finished with errors on server 105677750. For more detailed information see traces of Deploy Service.#
#1.5 #001CC4695AD80018000000080000171400045DBBE9BE27D1#1228961568769#com.sap.engine.services.ejb##com.sap.engine.services.ejb######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Server#Java#ejb_2119##Exception during the initialization of container boot class com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP.#1#com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP#
#1.5 #001CC4695AD80018000000090000171400045DBBE9BE2842#1228961568769#com.sap.engine.services.ejb##com.sap.engine.services.ejb######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.ejb.exceptions.deployment.EJBDeploymentException: Exception during the initialization of container boot class com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP.
                at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1013)
                at com.sap.engine.services.ejb.EJBAdmin.prepareStart(EJBAdmin.java:2443)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:223)
                at com.sap.engine.services.deploy.server.application.StartTransaction.prepareLocal(StartTransaction.java:176)
                at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:365)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:132)
                at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocalAndWait(ParallelAdapter.java:250)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:4450)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationsInitially(DeployServiceImpl.java:2610)
                at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2464)
                at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:42)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:144)
                at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:19)
                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:102)
                at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
                at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
                at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:150)
Caused by: com.sap.engine.services.ejb.ContainerInitializationException: Cannot initialize message system bridge com.sap.engine.services.ejb.message.JMSBridgeFP.
                at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:451)
                at com.sap.engine.services.ejb.message.MessageContainer.init(MessageContainer.java:153)
                at com.sap.engine.services.ejb.message.MessageContainerFP.init(MessageContainerFP.java:53)
                at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1007)
                ... 16 more
Caused by: com.sap.engine.services.ejb.message.JMSBridgeException: Destination name PortalUserGroupProcessingQueue not found in the naming.
                at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:129)
                at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:449)
                ... 19 more
Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during lookup operation of object with name ejbContainer/mdb/halliburton.com/hal~usrgrpap/QueueConnectionFactory, cannot resolve object reference. [Root exception is com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.]
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:529)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:639)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at javax.naming.InitialContext.lookup(InitialContext.java:347)
                at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:115)
                ... 20 more
Caused by: com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.
                at com.sap.engine.services.connector.ResourceObjectFactory.getObjectInstance(ResourceObjectFactory.java:207)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl._getObjectInstance(ObjectFactoryBuilderImpl.java:72)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl.access$100(ObjectFactoryBuilderImpl.java:31)
                at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl$DispatchObjectFactory.getObjectInstance(ObjectFactoryBuilderImpl.java:210)
                at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:280)
                at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:414)
                ... 24 more
#1.5 #001CC4695AD80019000000000000171400045DBBEB38B908#1228961593581#com.sap.jpe.engine.impl.common.AnalyzerModel#sap.com/com.sapportals.supportplatform#com.sap.jpe.engine.impl.common.AnalyzerModel#Administrator#67####43c8e9d0c72911ddcedd001cc4695ad8#SAPEngine_Application_Thread[impl:3]_38##0#0#Error##Plain###Exception while loading class: com.sapportals.supportplatform.plugins.portal.connectors.ConnectorGatewayServiceCheck
java.lang.NoClassDefFoundError: com/sapportals/portal/prt/resource/ResourceException
                at java.lang.Class.getDeclaredConstructors0(Native Method)
                at java.lang.Class.privateGetDeclaredConstructors(Class.java:1618)
                at java.lang.Class.getConstructor0(Class.java:1930)
                at java.lang.Class.newInstance0(Class.java:278)
                at java.lang.Class.newInstance(Class.java:261)
                at com.sap.jpe.engine.impl.pluginloading.PluginCollector.loadClass(PluginCollector.java:881)
                at com.sap.jpe.engine.impl.pluginloading.PluginCollector.getPluginDescFromXMLFile(PluginCollector.java:387)
                at com.sap.jpe.engine.impl.pluginloading.PluginCollector.getPluginDescFromXMLFile(PluginCollector.java:274)
                at com.sap.jpe.engine.impl.pluginloading.PluginCollector.loadPluginsFromJarFile(PluginCollector.java:169)
                at com.sap.jpe.engine.impl.pluginloading.PluginCollector.loadFromExtDirectory(PluginCollector.java:121)
                at com.sap.jpe.engine.impl.common.AnalyzerModel.loadPlugins(AnalyzerModel.java:411)
                at com.sap.jpe.engine.impl.common.AnalyzerModel.loadPlugins(AnalyzerModel.java:399)
                at com.sapportals.supportplatform.SupportPlatform.init(SupportPlatform.java:81)
                at com.sap.engine.services.servlets_jsp.server.security.PrivilegedActionImpl.run(PrivilegedActionImpl.java:59)
                at java.security.AccessController.doPrivileged(Native Method)
                at javax.security.auth.Subject.doAs(Subject.java:379)
                at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.addServlet(WebComponents.java:141)
                at com.sap.engine.services.servlets_jsp.server.container.ApplicationThreadInitializer.loadServlets(ApplicationThreadInitializer.java:386)
                at com.sap.engine.services.servlets_jsp.server.container.ApplicationThreadInitializer.run(ApplicationThreadInitializer.java:110)
                at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
                at java.security.AccessController.doPrivileged(Native Method)
                at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
                at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

I though the same thing, but XE LISTENER is running on localhost and port 1522. On the other hand XE have local_listener explicitly set to the very same connection descriptor. Even XE installation was second on this server.
I've could change that yes, but the startup script doesn't seemed to have this mind.
Regards,
Sve

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

Did the crash reporter send any crash reports? 
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] 
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" 
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox 
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

Itunes does not start and i cannot sync my iphone 4

I have installed Itunes 10.1.1.4 on my computer running Windows XP but it does not start. This prevent me to sync my new iphone 4.
Previously I had other versions of itunes on the computer and sometimes the same problem happened.
I did a search on Apple support and I followed the instructions (itunes disinstallation and reinstallation) but it didn't work.
I tried also to disable all the startup app but itunes using msconfig (as again suggested by apple) but it din't work as well.
Somewhere on internet I found that Bonjour could create the problem: using services.msc I disabled it but it din't work as well.
I would appreciate very much if someone could help me.
Thanks in advance.
Regards
Giovanni

Hello tomcat.vdm,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Best of luck,
Mario

My jcontrol does not start

Hi,
When i logged into Visutal Administrator, It asked me to change the password. I had Changed the administrator password there and the same updated in the secure store as follows:
1. Start the Config Tool by executing the /usr/sap/<SID>/<Instance name>/j2ee/configtool/configtool script file.
2. Select secure store.
3. Select the admin/password/<SID> entry.
4. Enter the J2EE Engine administrator user new password in the Value field and choose Add.
5. Choose File -> Apply to save the data.
6. Restart the J2EE Engine
but after this, my server is not starting and jcontrol does not start.
find the log file of jcontrol:
[Thr 3124] Mon Oct 12 15:29:44 2009
[Thr 3124] *** ERROR => invalid return code of process [bootstrap] (exitcode = 66) [jstartxx.c 1642]
[Thr 3124] JControlExecuteBootstrap: error executing bootstrap node [bootstrap] (rc = 66)
[Thr 3124] JControlCloseProgram: started (exitcode = 66)
[Thr 3124] JControlCloseProgram: good bye... (exitcode = 66)
If i opens my config tool and it shows only secure store, gives an error message as
Error occured while working with the configurations(scanning)
MSg: Error while connecting to DB
My login to SAP<SID>DB is getting failed.... (am using SQLSERVER DB)
could anyone help me in solving this issue
Regards
Sunil Chiluveru

hi
Please also see this log file jvm_bootstrap
Bootstrap MODE:
<INSTANCE GLOBALS>
determined by parameter [ID0124325].
Exception occurred:
com.sap.engine.bootstrap.SynchronizationException: Database initialization failed! Check database properties!
 at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:476)
 at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:146)
 at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:971)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
==[ Caused by: ]==----
com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
 at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:364)
 at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:129)
 at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:38)
 at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:149)
 at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:236)
 at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)
 at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:74)
 at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:473)
 at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:146)
 at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:971)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: java.sql.SQLException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]Login failed for user 'SAPNSPDB'.
 at com.sap.nwmss.jdbc.base.BaseExceptions.createException(Unknown Source)
 at com.sap.nwmss.jdbc.base.BaseExceptions.getException(Unknown Source)
 at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.processErrorToken(Unknown Source)
 at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.processReplyToken(Unknown Source)
 at com.sap.nwmss.jdbc.sqlserver.tds.TDSLoginRequest.processReplyToken(Unknown Source)
 at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.processReply(Unknown Source)
 at com.sap.nwmss.jdbc.sqlserver.tds.TDSLoginRequest.submitRequest(Unknown Source)
 at com.sap.nwmss.jdbc.sqlserver.SQLServerImplConnection.open(Unknown Source)
 at com.sap.nwmss.jdbc.base.BaseConnection.connect(Unknown Source)
 at com.sap.nwmss.jdbc.base.BaseConnection.setupImplConnection(Unknown Source)
 at com.sap.nwmss.jdbc.base.BaseConnection.open(Unknown Source)
 at com.sap.nwmss.jdbc.base.BaseDriver.connect(Unknown Source)
 at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)
 at com.sap.sql.connect.OpenSQLDataSourceImpl.createPooledConnection(OpenSQLDataSourceImpl.java:608)
 at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:285)
 at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:306)
 ... 14 more
[Bootstrap module]> Problem occurred while performing synchronization.

JControl.exe does not start...Database Initialisation Problem...MS SQL

Hi,
I was wondering if anyone has any idea on why JCONTROL.exe does not start. I am currently installing NW04s EP7. The DB is on another host and te SCS and CI are on a different host. I am going throught the installation when I get the following error fro the Bootstrap file.
I have already done the following steps:
1. entered the SAP<SID>DB password
2. SQL is started and running on the second host.
3. The bootstrap.propeties files look the same as any other file EP system on our network
[Mar 7, 2007 5:32:35 PM ] [Bootstrap module]> Problem occurred while performing synchronization.
[Mar 7, 2007 5:35:45 PM ] -
[Mar 7, 2007 5:35:45 PM ] Bootstrap MODE:
[Mar 7, 2007 5:35:45 PM ] <INSTANCE GLOBALS>
[Mar 7, 2007 5:35:45 PM ] determined by parameter [ID0117060].
[Mar 7, 2007 5:35:45 PM ] -
[Mar 7, 2007 5:35:46 PM ] Exception occurred:
com.sap.engine.bootstrap.SynchronizationException: Database initialization failed! Check database properties!
 at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:422)
 at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)
 at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
==[ Caused by: ]==----
com.sap.engine.frame.core.configuration.ConfigurationException: Error occurred: Secure Store lib Dir does not exist
PC04315\sapmnt\ET1\SYS\global\security\lib\tools
 at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:212)
 at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)
 at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:60)
 at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:419)
 at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)
 at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:324)
 at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
[Mar 7, 2007 5:35:46 PM ] [Bootstrap module]> Problem occurred while performing synchronization.
Many thanks,
Adil Zafar

==[ Caused by: ]==----
com.sap.engine.frame.core.configuration.ConfigurationException: Error occurred: Secure Store lib Dir does not exist
PC04315\sapmnt\ET1\SYS\global\security\lib\tools
Do you have strong encryption on your current system?

Can not update tiger and safari does not start

Hi everybody,
I have actually two but probably interrelated problems: First, safari does not start and second, I can not update tiger.
It all started a few days ago on my MacBook (Intel). Somehow, Safari produced an error (I only guess that it was Safari because I was downloading a movie clip) and Tiger was frozen. After rebooting, the whole system had problems (e.g., Safari and Skype were not starting). I tried to reinstall and archive mac os x but with no success. The problems were growing actually even worse (e.g., slow) and at some point in time, Tiger was not even starting. Thus, I did a full new installation of 10.4.8 (delete and install). Afterwards, it worked first but after the automatic software update, the system told me that their was an input/output error (???) during the 10.4.10 update. Afterwards, the whole system had again problems (slow and problems with even booting)!! Thus, the software update made it even worse. So, I did again a full installation (delete and install).
I have to update my 10.4.8 system, because I also have iLife08 that needs at least 10.4.9. However, I don't know what to do to avoid again these update problems??
In addition, despite the full installation, Safari is not starting. Thus, there is still some problems but I have now clue where this comes from as it is newly installed?!
Any ideas?? Thanks...
Crobus

Crobus, welcome, since you are starting from scratch with each re-install why not try Kappy's Extended Hard Drive Preparation.
http://discussions.apple.com/thread.jspa?messageID=5203987&#5203987
Do all steps from 1 thru 6, it is by far a more maintenance oriented than an Erase and Install. After the preparation, install OS 10 from your DVD, then download the OS 10.4.10 Combo Updater.
Joe

My ipod nano 6th generation does not start on pressing the sleep/pause button or pressing both sound low and sleep pause button.it starts while connected to power it is fully charges

i have an ipod nano 6th generation .version 1.2 yesterday i restored it on i tunes using my system window 7. for the last few days it does not start when the sleep/pause button is pressed.or even by pressing the both button sleep/pause and sound minus..It starts while connected to power. and then continues working. I can not put off it and it automatically goes off after some time its performance is ok after starting by connecting to power and then disconnecting the cord.
what would be the reason and what to do?>

Call Apple Care as you are still under warranty.

Premiere Elements 12 does not start after error message: display driver is incompatible

After successful installation and starting Premiere Elements the following error message appears: "Uncompatible display driver identified. Update the display driver for a better and faster playback performance!" Hopefully my translation from German is helpful enough. I confirmed with OK but unfortunately Premiere Elements does not start. I checked the display driver: it is the most actual one: AMD Radeon HD 7610M. Furthermore the hardware should be OK as well: ASUStek with an Intel Core i5-2450M CPU @2.5 GHz; 6 GB RAM; 64 Bit Windows 7 Service Pack 1. What can I do?

Moonkeys25
Recap...please confirm that as of this date, the problem exists with or without the antivirus and firewall(s) disabled.
Moving forward...
If you issue was specific to the display card error that you have been getting then probable conclusions
a. the ADM Radeon H7610M driver version is not up to date
or
b. the ADM Radeon H7610 M video card/graphics card installed as is is not compatible with Premiere Elements 12 on your Windows 7 SP1 64 bit
The updated driver version and the BadDrivers.txt file deletion should have corrected the problem unless there is a gross mismatch between Premiere Elements 12 and ADM Radeon H7610M.
Did you use the link that John posted to get the auto detection of the latest driver version for the ADM card?
If we have gone as far as we can with the card and its driver version angle on this, then we can try the generalized troubleshooting drills with no guarantees, just hopes
1. Delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. You just need to make sure to have the computer's Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
2. If "1" has no effect on the issue...uninstall, ccleaner run through time, reinstall with antivirus and firewalls turned off.
a. Control Panel/Program, select Adobe Premiere Elements 12, right click the entry and click on the Uninstall pop up. Then follow the instructions for the uninstall.
b. Download and install the free ccleaner for a computer run through to get rid of leftovers from incomplete uninstalls and installs.
https://www.piriform.com/ccleaner/download
When you are ready for this step, I will give you a step by step through the ccleaner (regular cleaning part and registry cleaning part).
c. Reinstall from your installation files or installation disc, with antivirus and firewall(s) disabled.
Please review above and then let me know if I have interpreted correctly where we are in the troubleshooting. Do not start the above plan until we are in agreement on the details and hoped for results.
Thanks.
ATR

My rental does not start

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