My Screen quit on my ipod nano 6th gen... still syncs to my mac but the screen functions wont work... Whats up with it?

Read the PDF user manual for a possible solution: iPod Manuals and/or iPod Nano Support
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.
If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

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My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

Ipod Nano 6th gen not syncing mp3s after itunes 11.1.4.62 update

As the title says, after updating itunes to the 11.1.4.62 update, and everything that doing that successfully involved such as completely uninstalling all Apple software and then reinstalling itunes, my ipod nano 6th gen will not allow itunes to sync any mp3 files to it. The only way to get any new files onto it is to let the ipod convert them into AAC files when you transfer, even though all other music files on the ipod are, and have always been, mp3 files. Everything worked fine before the latest itunes update, I could sync mp3 files to the ipod nano with no problems.
Anyone know of a solution to this issue, or whether Apple are working on a solution for this obviously botched itunes update?
Thanks in advance.

Hello MarkLesch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
Best of luck,
Mario

IPod Nano 6th Gen not syncing and prompted to re-install iTunes

my iPod Nano 6th Gen connects on my computer but not recognized by iTunes. I have already tried reinstalling the software as prompted by it but nothing happens

iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
You can send feedback on the upgrade here: http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

My ipod nano 6th generation turns off after she tells me the screen is dimming than ipod goes off.

I wanted to know if there is someone at Apple that can give me some guidance on how to use my ipod nano 6th generation. I am not sure if I am working it properly or if there is something wrong with it.
I cannot get back to home page; I shut it off and on and it just stays on same page. I cannot take the voice constantly interrupting the song or functions;
When you set an album in play it will just play the first song over and over never going to next song. The genius interrupts and starts randomly playing different songs; when you select a song the voice comes and and tells you the screen is dimming and then seconds later it turns off.
I have tried to read the directions put the ipod won't allow me to follow.
Please help!

Is VoiceOver turned on? See here for more help on how to turn it off if need be.
http://support.apple.com/kb/HT4317
B-rock

IPod Nano 6th gen not syncing despite reset

My Dad's iPod Nano 6th generation is not syncing with iTunes. He used it first with iTunes on a MacMini G4 and – with later versions of iTunes – ran into trouble while syncing. Now he owns a Mac Mini mid 2010 with a brand new installation of Mavericks on an erased and reformatted harddrive.
Software's all up-to-date but the iPod still does not sync. It's being recognized and being found spotless by the harddrive tool. iTunes will just show it in the sidebar with no further info on the content of the iPod being displayed except the colored bar at the bottom indicating 430+ songs on the thing. No copying manually is working.
Switching syncing options to manual and back do not help either, nor does a restart (of either iTunes or the Mac).
I have reset the iPod but the result in iTunes is now that there is a welcome screen with button «more». As soon as I click that the iPod disappears from the sidebar – with no further action or option.
I'd be glad to get any help here!

Figured out the solution: I quit iTunes, dragged the "com.apple.iTunes.plist" file (located in Library –> Preferences) to the desktop and reopened iTunes. After confirming the t&c pop-up I plugged in the iPod and it's window appeared again in full, letting me sync contents once again.

Hey, the stand-by button on my iPod nano 6th gen has been randomly stuck/pushed into the ipod were it does no longer work. How do i fix it?

Hey, the stand-by button on my iPod nano 6th generation has been pushed into the iPod, I guess after being pressed a lot, to the point were it doesn't work, what do I do to fix this???

You'll need to take or send the iPod in for service or repair either via Apple or a third party company that does repair work on iPods.
B-rock

Ipod nano 6th gen. not syncing with itunes match

After the new itunes 11 release I cannot sync my Ipod nano 6th generation with Itunes match without downloading all the songs I want to copy to my ipod to the computer first.
It is a little compersome to download 8Gb to my mac just for syncing and after sync delete them from my computer so that I just stream it again (airbook simply does not have enough space)

iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
You can send feedback on the upgrade here: http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

Does the iPod Nano (6th gen.) charge when plugged in in the car?

I just bought it yesterday and had it plugged in in the car, yet it still lost power. Is it supposed to?
love and hugs xox
Timothy

Mi ipod Nano lo utilice dos horas y empeso a sonar un ruido luego deja de sonar no lo reinicio lo actualice y nada que puede ser. Gracias
My iPod Nano to use it two hours and get started ringing noise then
not stop ringing update and reboot nothing that can be.
thanks

My Ipod Nano (6th Gen) screen is frozen on an "ok to disconnect screen. i got this thing this morning and i really regret it!! HELP!!

HEEEEEELLLLLLPPPPP!!!!!
My brand-new IPod Nano (6th gen) is frozen on an "ok to disconnect screen. This happened right after ITunes said it was in recovery mode. The ipod said "do not disconnect" before and, Like an idiot i disconnected it, now it says "ok to disconnect". it has been like that for over an hour. I think it's a bit of a lost cause. im about ready to hammer this thing. Can anyone help???????

Go to your Main Menu, then Setting and then Reset Settings. That helped me once with another issue.

Software update for the iPod Nano 6th Gen

Is there gonna be any software update for the iPod Nano 6th Gen for video playback??

Re: Software update for the iPod Nano 6th Gen
There is already new hardware for the nano (7th Generation) and it would take a hardware modification to put video on the 6th Generation Nano so no speculation was needed, Carl had the correct answer.
My Original iPod Nano received updates beyond it's generation, there is no reason to conclude this would not be possible for other models and generations. Why would the iPod Nano 6G need a hardware modification for video playback? It already can do analog composite video output for viewing slideshows with music and transitions on a TV and can handle full photo resolutions. The iPod Nano 6G seems more than capable from a hardware perspective of video playback, it's just that the screen is tiny small for viewing video realistically for any length of time with comfort. That can be rectified by using the onboard TV out feature, though battery life might be miserable. It has nothing to do with the release of the iPod Nano 7G.

Ipod nano 6th gen is not recognized by itunes on a PC running Windows XP professional SP3, itunes 10.2

Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes (but it shows on my pc as a hard disk) weirder still, my ipod nano 3rd gen works just fine on this computer.
Whats wrong? HELP!!!
I have spent 3 days messing with my pc and have made no real progress.

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

My ipod nano 6th is not syncing

HI need help with ipod nano 6th gen, not syncing?

Videos are not compatible with a 6G Nano. Sorry.
B-rock

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen

My Screen quit on my ipod nano 6th gen... still syncs to my mac but the screen functions wont work... Whats up with it?

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